Customer Experience Software

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Dimelo 1

Unified management tool for customer service conversations

Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform Read more about Dimelo

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zenloop 23

Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback

zenloop is a Net Promoter Score (NPS) SaaS platform based in Germany. We collect, analyze and manage NPS feedback for growth stage e-commerce teams. Read more about zenloop

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ReviewTrackers 54

Review monitoring software for multi-location businesses

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights Read more about ReviewTrackers

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Critizr

Customer feedback collection & analysis platform for retail

Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more. Read more about Critizr

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PureCloud 77

Mobile optimized cloud call center with multichannel routing

PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about PureCloud

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Newired 4

Enterprise UX manager for user flows & onboarding

Newired is a 100% code free, enterprise UX manager tool which helps companies guide, analyze & optimize user flows & experience for training or onboarding. Create interactive guidance layers on top of existing enterprise web-based apps or websites to provide guided, step-by-step user journeys. Read more about Newired

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Preferrd 1

Professional reviews management with full Google integration

Preferrd is a reviews management platform providing cloud-based reviews management software for professional services. With full Google review integration companies use Preferrd to build trust and increase sales by collecting, managing and showcasing reviews. Read more about Preferrd

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Zoho Desk 1560

Industry's first context-aware Helpdesk Software

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk

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Starred 15

Customer feedback solution

Starred is a customer-friendly feedback solution that features pre-built questionnaires, multi-channel feedback, API & integrations, & more Read more about Starred

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SurveySparrow 29

Conversational survey tool

SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple channels, & evaluate responses Read more about SurveySparrow

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NiceJob 52

Reputation management with reviews, social & SEO tools

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob

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Pipedrive 2064

CRM built by salespeople, for salespeople

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter Read more about Pipedrive

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Zoho CRM Plus 31

Unified Customer Experience platform

Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more. Read more about Zoho CRM Plus

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Zoho CRM 3187

CRM software that helps you sell smarter, better, faster.

Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM

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CloudTalk 53

Cloud-based call center software for sales and support teams

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk

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Whatfix 57

Accelerate Digital Adoption

Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement. Read more about Whatfix

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Reputology 47

Review management for Google, Facebook and more

Reputology is the review management platform that helps multi-location businesses monitor reviews and improve the customer experience. Read more about Reputology

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Gainsight 24

Customer Success Platform

B2B SaaS companies use Gainsight's Customer Success Platform to discover actionable insights that increase customer retention, reduce customer churn, drive champion advocacy and most importantly deliver customer outcomes. Read more about Gainsight

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Keatext 14

Feedback analysis for customer experience

Keatext is a cloud-based text analytics platform for customer experience management, market research, employee engagement, and more, which analyzes customer comments and feedback, including survey responses, reviews, call center transcripts, and emails, to provide actionable insights Read more about Keatext

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Revulytics 7

The 1st usage analytics solution built for distributed software

The 1st analytics solution purpose-built for distributed software (Windows, Mac, and Linux) platforms provides insight into usage by properties: region, version, OS platform, and architecture. Read more about Revulytics

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Aimtell 7

Web push notifications for mobile & desktop

Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers Read more about Aimtell

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SightMill 4

Net Promoter Score (NPS) survey platform

SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback to improve customer engagement Read more about SightMill

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Userfeel 2

Remote usability testing application for UX researchers

Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation. Read more about Userfeel

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Sprout Social 370

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Small businesses can manage their entire social media presence from a single, intuitive platform. Twitter, Facebook, LinkedIn, Foursquare and more are managed via powerful tools to you listen, engage and grow their... Read more about Sprout Social

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amoCRM 133

Messenger-based sales tool for SMBs and entrepreneurs

amoCRM is the world's first messaging-powered CRM. It features customizable sales pipelines, lead tracking, multichannel communication, integrations with the most popular chat apps and much more. Read more about amoCRM

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Bitrix24 361

100% free CRM, collaboration and communication tool suite

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24

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Pxida

Customer experience and survey solution for SMBs

Pxida is a cloud-based customer experience solution which assists small to medium sized businesses with feedback analysis and survey creation. Its key features include analytics, trend analysis, multi-channel collection, response validation and customizable templates. Read more about Pxida

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Nickelled 14

Cloud-based customer engagement solution

Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation. Read more about Nickelled

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Smartlook 91

Qualitative analytics for websites and mobile apps

Smartlook is a qualitative analytics solution for websites and mobile apps with always-on visitor recordings, heatmaps, automatic event tracking, and conversion funnels. Not just numbers and graphs, Smartlook will help you truly understand your users' actions. Read more about Smartlook

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SendX 20

Email Marketing Software that is Affordable & Intuitive

SendX is an Intuitive, Affordable & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.99/month. Read more about SendX

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Zendesk 2106

Cloud customer service software

Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is...

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FiveStars 1091

Providing Loyalty and Marketing for 14,000 Local Businesses

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often.

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TeamSupport 716

B2B Customer Support Software

TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships.

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SoGoSurvey 577

Online surveys, polls, & quizzes with enterprise solutions

SoGoSurvey is a cloud-based software for the creation of online surveys, polls, quizzes, and forms with customization, distribution, and reporting tools. The platform offers all-encompassing enterprise feedback management, which helps organizations collect, analyze, and take action on data.

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Salesforce Service Cloud 437

Customer service & support software

Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.

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Five9 350

Cloud contact and call center software

Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more

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Qualtrics 286

Experience management platform

Qualtrics makes sophisticated research simple and empowers users to capture customer, product, brand & employee experience insight. Measure customer experience, track employee engagement, improve brand awareness and gather product feedback in a one powerful platform.

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Nicereply 253

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

Nicereply is an online customer satisfaction survey software for measuring Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide, helping hundreds of teams to measure and improve the quality of their customer service

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BirdEye 246

Online reputation management

BirdEye is a reputation management software which helps businesses collect, monitor & market customer reviews with social listening, real-time analytics, & more

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Hotjar 239

Heatmaps, behavior analytics & user feedback tool

Hotjar provides insights you can’t get from traditional web analytics by combining behavior analytics (what people do) and user feedback (what people say).

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KnowledgeOwl 208

Knowledge base and documentation software

KnowledgeOwl is knowledge management and documentation software used to create knowledge bases. It allows you to create and share online manuals, handbooks, help pages, user guides, software documentation and more. It makes it fast and easy to create online portals, manuals, and help sites for customers and employees alike. Save time and money by...

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Influitive 208

Customer-Powered Growth

Influitive - formerly AdvocateHub - is a smart community platform, helping B2B companies discover, nurture, and mobilize their customers, developers, partners, and employees to shorten sales cycles, amplify marketing, increase retention and drive product innovation.

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Nextiva 204

Simplifying Business Communication

Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.

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Yotpo 167

Reviews & customer content marketing

Yotpo helps commerce brands leverage customer reviews and photos throughout the buyer journey to increase trust, social proof, and sales

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Grade.us 157

Review marketing and management platform, white-labeled for agencies and SEOs

Grade.us is the best review management software that helps marketers, agencies, SEOs and enterprises get great reviews on all of the important review sites with email and text drip campaigns. You can monitor reviews without limit to the number of sites, and amplify your best reviews on your website and social media channels.

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Kayako 145

Unified customer service platform

Kayako is the unified customer service platform that helps companies manage customer requests and conversations over any channel, support customers better, and stay personal as they grow. Kayako unifies email, social, and live chat conversations together in one tidy place.

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Bookafy 124

Free online appointment booking software

Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and cancel appointments automatically

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Pendo 122

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Zingle 111

Text messaging for customer service & team collaboration

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

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TapMango 107

Customer Loyalty & Marketing Platform

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

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Swell CX 99

Cloud-based customer experience management platform

Swell CX is a cloud-based platform for small to large firms, which collects & manages customer experience feedback via net promoter scores, online reviews, & customer satisfaction surveys. The platform's one-click feedback system allows users to generate positive reviews from customers in real time.

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AskNicely 98

Collect real-time customer feedback using the NPS framework

AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework.

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Yonyx 88

Decision tree driven Interactive guides for customer service

Yonyx is a cloud based platform for creating decision tree driven interactive guides for customer service that integrate with your CRM system. Yonyx guides help improve CSAT & First Call Resolution, while reducing average handle time & deflecting calls

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Preferred Patron Loyalty 77

Loyalty marketing and gift card management

Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries

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Podium 77

Review management, reputation software, feedback & webchat

Podium is a reputation management platform that manages reviews from multiple sites for increased visibility, improved operations, & better purchase decisions

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Bright Pattern 74

Omnichannel cloud call center software

Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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ChurnZero 71

Customer engagement & retention for subscription businesses

ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals

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Method:CRM 56

#1 CRM for QuickBooks Users

Method is the #1 CRM for Small Businesses Who Use QuickBooks. QuickBooks users give Method 5-stars on Intuit Apps.com, Google Apps Marketplace, and GetApp.

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Groove 54

Support, Simplified.

Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve. Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk. And it’s a more personal experience for your...

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UserVoice 50

Build better products with intelligent product feedback

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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3CLogic 49

Contact Center Solutions for Customer Experience Excellence

3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses.

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Crisp 49

All-in-one multi-channel solution for customer messaging

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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Practice Ignition 47

Proposal creation and client onboarding automation

Practice Ignition is a smart proposal software that includes contracts and allows you to accept recurring and one-off payments directly on the proposal.

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UJET 47

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Sharpen 46

Cloud-native Contact Center Platform

A leading cloud native contact center that serves more than 1,000 companies across the globe.

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FullStory 45

Webpage data insights for improving customer experience

FullStory is a cloud-based platform that collects data on page views, mouse movements, clicks, and other actions that visitors make on a business website. The platform helps brands to optimize the customer’s experience by providing features such as session replay, heat maps, and page insights.

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WalkMe 44

Transform the User Experience

WalkMe™ pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using artificial intelligence, analytics, engagement, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile application or website.

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Collect.chat 40

Interactive chatbot for collecting data & feedback

Collect.chat is an interactive chatbot platform which allows businesses to collect data, feedback, leads, bookings, & more on autopilot

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Sprinklr 38

Social media management, social analytics & strategy planning

Sprinkl offers a range of social media management products to help brands improve their presence on social media channels; increasing engagement, improving insight and becoming more strategic. Sprinkl is a social experience management platform with a suite of applications to ensure brand consistency among both customers and staff. Sprinklr can...

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Key Survey 38

Cloud based and on premise survey software

Key Survey is an enterprise survey solution that allows users to design surveys, collect responses and analyze data through advanced tools

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XhibitSignage 38

Content-rich Digital Signage Software

Premium digital signage solution with no subscription or contracts. Cloud-based XhibitSignage offers content widgets, unlimited users & unlimited cloud storage.

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GetFeedback 38

Send better surveys. Collect better feedback.

GetFeedback is easy-to-use online survey software designed to improve response rates.

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Userpilot 38

Product user experience software for product & UX teams

Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution allows users to create, manage & A/B test flows, customize the user interface, and more.

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SurveyMonkey CX 38

NPS solution for flexible data collection & analysis

SurveyMonkey CX is an NPS solution that enables businesses to collect, understand, and act on their customer feedback. Trigger personalized surveys through multiple channels, identify improvement areas using advanced analytics, and close the loop with customers by triggering follow-up actions.

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Falcon.io 34

Unified social media marketing and management platform

Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management

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Scorebuddy 33

QA Software for scoring (Calls/email/chat/social)

Scorebuddy is used to score customer service interactions in a contact centre. This quality monitoring application allows managers to score employee performance across teams, channels, supervisors and interactions. All scores are in one place and there is a wide variety or reporting and analytics available. The cloud based software has a 30-day...

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Seismic 33

Enterprise-grade sales enablement

Seismic’s leading sales enablement solution allows marketing teams to personalize content at scale and equips large sales teams with the right content for every interaction, dramatically improving time spent selling and win rates. Seismic is the only sales enablement platform powered by machine learning and the award-winning LiveDocs® technology,...

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Thought Industries 33

Powering the Business of Learning

Drive engagement and increase product adoption with interactive online learning experiences. Thought Industries features a suite of powerful, easy-to-use tools that enable organizations to cost-effectively scale their external or customer training programs from a single, robust platform.

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UXPressia 32

Create customer journey maps, personas & impact maps online

UXPressia is a platform building customer maps to enhance user experience & visualization via customer journey mapping, personas & impact mapping techniques

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Cayzu 31

Help desk ticket & customer service software

Cayzu helps users manage all support requests from a single cloud portal, whether they are coming in via phone, email, Facebook, Twitter or even mobile. Cayzu enables organizations to seamlessly handle multiple brands & products each with their own branded end-user portal.

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MySurveyLab 29

Survey software and questionnaire tool

MySurveyLab is professional online survey software for any size of business, non-government organizations and professionals. MySurveyLab is an online survey tool that facilitates custom survey creation, automates the response collection process, and provides real-time reporting and analytics.

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CMNTY 29

Understand people's deepest motivations and desires.

CMNTY is an all-in-one platform for building online communities that helps inspire constructive interaction between organizations and individuals

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CallPage 29

Website button & pop-up widget for automated call backs

CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget

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SmileBack 26

CSAT survey for happier customers and employees

SmileBack is a customer satisfaction platform, built to be simple to use, whilst providing deep insights. After every service transaction, one click from a customer on one of three emojis unlocks a world of increased customer loyalty, boosted morale and higher retention.

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elevio 25

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Survicate 24

The fastest way to collect feedback from customers

All the tools you need to find out what your customers are thinking, who they are and why they behave as they do. On your website, via email, and within your mobile application.

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Kangaroo 23

Customer loyalty, engagement & marketing platform

Kangaroo Rewards is a digital loyalty program with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: Advanced Promotional Engine, Auto-campaigns: Emails, SMS, Push; Custom white label app, Reporting, Social Media Referrals

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InviteManager 22

Customer entertainment planning & automation

InviteManager is a customer entertainment automation solution that enables companies of all sizes to plan and manage corporate events, whilst staying compliant

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Kustomer 22

Intelligent CRM for Customer Service

Kustomer is the next-generation customer management platform that empower agents to build personalized customer experiences.

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Sitecore 20

CMS and customer experience management

Sitecore is a cloud-based CMS (Content Management System) and customer experience manager. From Sitecore's dashboard you can manage all content across your website or mobile app and decide how it's displayed. As well as offering content management, Sitecore's solution provides detailed reporting and analysis in order to better understand how your...

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Iridize 20

Enterprise grade product training and user onboarding

Iridize is a powerful platform for creating interactive product guides and walkthroughs for employee training and web users.

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Delighted 20

Multi-channel customer feedback collection with NPS scoring

Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real time

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Feedback Lite 19

Website customer feedback widget tool

Use Feedback Lite to create and publish user feedback widgets on your website. Then export and analyze customer feedback using detailed response metrics.

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Vocalcom 19

Omnichannel Cloud Contact Center Solutions

The Vocalcom Cloud contact center has literally changed the way companies interact with their customers, simply by making world-class technology accessible to any company regardless of size, location, budget or IT expertise. Whether your business requires inbound, advanced outbound capabilities, or full multichannel customer service solution, we...

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Medallia 18

Enterprise Customer Experience Management Platform

Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Wix Answers 18

Online help desk & customer support software built by Wix

Wix Answers is a free to use customer support platform, providing businesses with a knowledge base, built-in call center, multi-channel ticketing system, & more

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ProProfs Knowledge Base 16

Online FAQ & Knowledge Base Software

ProProfs Knowledge Base is a cutting-edge tool that helps firms in creating knowledge base, online documentation, user guides and manuals, corporate wiki, online FAQs and much more. The tool is indispensable for firms that strive to address customer queries in a seamless and hassle-free way and make

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Woopra 13

Real-time customer activity

Woopra is a customer behavior analytics app that helps you better understand each of your customers and offer enhanced personalization and behavioral targeting. Woopra is used to improve the customer experience, to better understand your pipeline, and to get an in-depth view of every customer profile. You can track customer activity in real-time,...

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CloudCherry 13

Don't Just Satisfy, DELIGHT

Cloudcherry is a Real-Time Customer Experience Analytics product to track & measure Customer Delight

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Totango 13

Accelerate Revenues with Customer Engagement Management

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them....

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Dimelo

Unified management tool for customer service conversations

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zenloop

Collect, Analyze & Manage Net Promoter Score® (NPS) Feedback

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ReviewTrackers

Review monitoring software for multi-location businesses

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Critizr

Customer feedback collection & analysis platform for retail

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PureCloud

Mobile optimized cloud call center with multichannel routing

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Newired

Enterprise UX manager for user flows & onboarding

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Preferrd

Professional reviews management with full Google integration

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Zoho Desk

1560

Industry's first context-aware Helpdesk Software

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Starred

Customer feedback solution

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SurveySparrow

Conversational survey tool

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NiceJob

Reputation management with reviews, social & SEO tools

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Pipedrive

2064

CRM built by salespeople, for salespeople

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Zoho CRM Plus

Unified Customer Experience platform

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Zoho CRM

3187

CRM software that helps you sell smarter, better, faster.

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CloudTalk

Cloud-based call center software for sales and support teams

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Whatfix

Accelerate Digital Adoption

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Reputology

Review management for Google, Facebook and more

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Gainsight

Customer Success Platform

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Keatext

Feedback analysis for customer experience

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Revulytics

The 1st usage analytics solution built for distributed software

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Aimtell

Web push notifications for mobile & desktop

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SightMill

Net Promoter Score (NPS) survey platform

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Userfeel

Remote usability testing application for UX researchers

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Sprout Social

370

Social Media Management Software for Business

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amoCRM

133

Messenger-based sales tool for SMBs and entrepreneurs

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Bitrix24

361

100% free CRM, collaboration and communication tool suite

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Pxida

Customer experience and survey solution for SMBs

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Nickelled

Cloud-based customer engagement solution

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Smartlook

Qualitative analytics for websites and mobile apps

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SendX

Email Marketing Software that is Affordable & Intuitive

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Zendesk

2106

Cloud customer service software

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FiveStars

1091

Providing Loyalty and Marketing for 14,000 Local Businesses

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TeamSupport

716

B2B Customer Support Software

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SoGoSurvey

577

Online surveys, polls, & quizzes with enterprise solutions

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Salesforce Service Cloud

437

Customer service & support software

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Five9

350

Cloud contact and call center software

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Qualtrics

286

Experience management platform

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Nicereply

253

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

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BirdEye

246

Online reputation management

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Hotjar

239

Heatmaps, behavior analytics & user feedback tool

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KnowledgeOwl

208

Knowledge base and documentation software

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Influitive

208

Customer-Powered Growth

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Nextiva

204

Simplifying Business Communication

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Yotpo

167

Reviews & customer content marketing

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Grade.us

157

Review marketing and management platform, white-labeled for agencies and SEOs

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Kayako

145

Unified customer service platform

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Bookafy

124

Free online appointment booking software

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Pendo

122

Product usage & behavior data capture

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Zingle

111

Text messaging for customer service & team collaboration

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TapMango

107

Customer Loyalty & Marketing Platform

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Swell CX

Cloud-based customer experience management platform

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AskNicely

Collect real-time customer feedback using the NPS framework

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Yonyx

Decision tree driven Interactive guides for customer service

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Preferred Patron Loyalty

Loyalty marketing and gift card management

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Podium

Review management, reputation software, feedback & webchat

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Bright Pattern

Omnichannel cloud call center software

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ChurnZero

Customer engagement & retention for subscription businesses

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Method:CRM

#1 CRM for QuickBooks Users

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Groove

Support, Simplified.

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UserVoice

Build better products with intelligent product feedback

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3CLogic

Contact Center Solutions for Customer Experience Excellence

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Crisp

All-in-one multi-channel solution for customer messaging

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Practice Ignition

Proposal creation and client onboarding automation

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UJET

Customer interaction & support platform with CRM integration

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Sharpen

Cloud-native Contact Center Platform

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FullStory

Webpage data insights for improving customer experience

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WalkMe

Transform the User Experience

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Collect.chat

Interactive chatbot for collecting data & feedback

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Sprinklr

Social media management, social analytics & strategy planning

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Key Survey

Cloud based and on premise survey software

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XhibitSignage

Content-rich Digital Signage Software

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GetFeedback

Send better surveys. Collect better feedback.

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Userpilot

Product user experience software for product & UX teams

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SurveyMonkey CX

NPS solution for flexible data collection & analysis

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Falcon.io

Unified social media marketing and management platform

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Scorebuddy

QA Software for scoring (Calls/email/chat/social)

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Seismic

Enterprise-grade sales enablement

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Thought Industries

Powering the Business of Learning

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UXPressia

Create customer journey maps, personas & impact maps online

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Cayzu

Help desk ticket & customer service software

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MySurveyLab

Survey software and questionnaire tool

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CMNTY

Understand people's deepest motivations and desires.

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CallPage

Website button & pop-up widget for automated call backs

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SmileBack

CSAT survey for happier customers and employees

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elevio

Self-service support & customer education platform

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Survicate

The fastest way to collect feedback from customers

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Kangaroo

Customer loyalty, engagement & marketing platform

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InviteManager

Customer entertainment planning & automation

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Kustomer

Intelligent CRM for Customer Service

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Sitecore

CMS and customer experience management

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Iridize

Enterprise grade product training and user onboarding

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Delighted

Multi-channel customer feedback collection with NPS scoring

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Feedback Lite

Website customer feedback widget tool

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Vocalcom

Omnichannel Cloud Contact Center Solutions

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Medallia

Enterprise Customer Experience Management Platform

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Wix Answers

Online help desk & customer support software built by Wix

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ProProfs Knowledge Base

Online FAQ & Knowledge Base Software

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Woopra

Real-time customer activity

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CloudCherry

Don't Just Satisfy, DELIGHT

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Totango

Accelerate Revenues with Customer Engagement Management

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Customer Experience Software

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