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Customer Experience

Here's our list of apps for Customer Experience. Filters help you narrow down the results to find exactly what you’re looking for.

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469 Software options

Pixis Insights UI/UX

See your product through your user's eyes.

Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users. Read more about Pixis Insights UI/UX

Userlane

Instant software adoption, instant results.

Userlane helps you automate onboarding and customer support by delivering an exceptional product experience at every touchpoint. Read more about Userlane

Uberall CoreX

Reputation management software for retail businesses

uberall is a reputation management software designed to help businesses in the finance, tourism, retail, automotive, and other industries manage customers’ reviews and marketing campaigns across multiple channels. Administrators can gain insights into store location data and optimize web pages based on search engine optimization (SEO) strategies. Read more about Uberall CoreX

elevio

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more Read more about elevio

SurveySparrow

Conversational survey tool

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Read more about SurveySparrow

SurveyMonkey Enterprise

360-degree feedback solution for HR professionals

SurveyMonkey Enterprise is a customer satisfaction solution designed to help businesses in IT, healthcare, education, and other sectors collect, assess, and share survey responses with teams. Administrators can secure confidential data in accordance with General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) compliance... Read more about SurveyMonkey Enterprise

Qualtrics CustomerXM

Customer experience management (CXM) platform

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions. Read more about Qualtrics CustomerXM

VideoAsk

Get personal with face-to-face interactions: at scale

VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale. Read more about VideoAsk

Falcon.io

Unified social media marketing and management solution

All-in-one Social Media Management solution for social listening, publishing, reporting, influencer marketing, benchmarking, and engagement. Read more about Falcon.io

Smartlook

Qualitative analytics for websites and mobile apps

Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels Read more about Smartlook

Pipedrive

CRM built by salespeople, for salespeople

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive

Freshdesk

Online helpdesk system and customer service software

Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels. Read more about Freshdesk

Survicate

The fastest way to collect feedback from customers

Survicate is a customer experience platform for scaling companies. Customer experience tools are either basic survey tools or complex enterprise platforms. Survicate combines the best of both worlds: ease of use with powerful functionality. ? NPS, CSAT, CES, and 12 more question types Read more about Survicate

NiceJob

Reputation marketing with reviews, social & SEO tools

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob

LiveAgent

Great customer service starts with better help desk software

Start for Free with LiveAgent - The ultimate help desk tool. LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent

EngageBay

Integrated sales & marketing software for growing teams

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay

Zoho CRM

CRM software that helps you sell smarter, better, faster.

Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features. Read more about Zoho CRM

Zendesk

Service-first CRM company that builds support & sales tools

Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk

SurveyLegend

Mobile-friendly survey management platform

SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease. Read more about SurveyLegend

Typeform

Make data collection an experience with custom forms

Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new. Read more about Typeform

Bitrix24

100% free CRM, collaboration and communication tool suite

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 5 million businesses worldwide. Read more about Bitrix24

Sprout Social

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social

Nicereply

The effortless way to champion customer experience

Don't miss out on opportunities to grow and improve by collecting immediate feedback. Use simple one-click CSAT, CES & NPS surveys from Nicereply to increase the volume of insights you receive. Set up once, collect forever. Read more about Nicereply

Front

Where 7500+ companies build strong customer relationships;

Front is more than a communication hub — it’s how 7500+ companies build lasting business relationships. Read more about Front

Pendo

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging Read more about Pendo

Startquestion

Online survey creator and feedback collection

Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more Read more about Startquestion

amoCRM

Messenger-based sales tool for SMBs and entrepreneurs

Building a connection with your customers is easier with amoCRM. Enhance and automate your content strategy and promotions to reach your target audiences better. Your sales team will deliver better customer experience with this messenger-based sales solution, built for SMBs and entrepreneurs. Read more about amoCRM

Productboard

Customer-driven product management system

Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. Read more about Productboard

GetMoreReviews

Review generation & reputation monitoring tool

GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online Read more about GetMoreReviews

ChurnZero

Customer engagement & retention for subscription businesses

ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals Read more about ChurnZero

AskNicely

Make every customer experience awesome, every time.

AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Read more about AskNicely

Facelift Cloud

Multi-channel social media marketing

Facelift Cloud is an online social media marketing solution which integrates with social networks including Facebook, Instagram, LinkedIn, Twitter, Wordpress, and more, to facilitate the creation, management, publishing, and tracking of online marketing campaigns. Read more about Facelift Cloud

Zonka Feedback

Multi-channel survey & feedback platform

Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts Read more about Zonka Feedback

Zoho CRM Plus

Unified Customer Experience platform

Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus

GetFeedback

Send better surveys. Collect better feedback.

Improve your customer experience by with beautiful, mobile-friendly surveys. Easily create, distribute and customize surveys to get the feedback you need. Read more about GetFeedback

UniFocus

Smart workforce management tools with real-time insights

UniFocus decision-making technology offers workforce management tools that help managers make smarter decisions. Read more about UniFocus

Missive

Collaborative inbox for teams

Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience. Read more about Missive

Froged

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy. Read more about Froged

Delighted

Easiest to use customer and employee experience platform.

Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real time Read more about Delighted

Canny

Customer feedback & feature request management

Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap Read more about Canny

iGrafx

The Power of Process Knowledge

The iGrafx Business Transformation Platform unleashes the power of Process Knowledge with solutions that enable you to turn your processes into a portfolio of valuable assets and drive true transformation. Read more about iGrafx

CallPage

Website button & pop-up widget for automated call backs

CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget Read more about CallPage

Medallia Experience Cloud

The pioneer and market leader in Experience Management

Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years. Read more about Medallia Experience Cloud

ProfitWell

Real-time analytics for subscription businesses—100% free

ProfitWell provides absolutely accurate subscription analytics for recurring revenue businesses. Get reporting on unit economics, churn, cash flow, and more. Integrates with billing systems like Stripe, Zuora, Chargebee, and Braintree. Read more about ProfitWell

EvaluAgent

Quality assurance solution for customer service and sales

EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat. Read more about EvaluAgent

Nickelled

Cloud-based customer engagement solution

Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation. Read more about Nickelled

Moxo

Your Client Portal, Your OneStop Digital Experience.

Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business. Read more about Moxo

Personyze

Visitor segmentation and website personalization

Personyze offers a complete website personalization solution with behavioral targeting, email personalization, recommendations engine, and marketing automation functionality. This one toolset includes everything you need to provide relevant and engaging experiences at every digital touch-point. Read more about Personyze

Maropost

On-Demand digital marketing and campaign management solution

Address products to the right audience by creating and analyzing targeted marketing campaigns with Maropost, an interactive marketing & campaign management tool Read more about Maropost

Cauliflower

Customer feedback analysis for product teams & marketeers

Cauliflower is a customer feedback analysis tool that uses AI to provide actionable insights on customer feedback, for CX & product teams, marketeers and consultants. Read more about Cauliflower

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