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Customer Experience Software

Here's our list of apps for Customer Experience Software. Filters help you narrow down the results to find exactly what you’re looking for.

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518 Software options

Intercom

Make the most of every customer engagement

Intercom is an open channel between your business and your customers—in product, in the moment, and on their terms—creating an ongoing dialogue that enables you to make the most of every engagement across the customer journey. Read more about Intercom

Pixis Insights UI/UX

See your product through your user's eyes.

Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users. Read more about Pixis Insights UI/UX

SurveySparrow

Conversational survey tool

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience. Read more about SurveySparrow

SurveyMonkey Enterprise

360-degree feedback solution for HR professionals

SurveyMonkey Enterprise is a customer satisfaction solution designed to help businesses in IT, healthcare, education, and other sectors collect, assess, and share survey responses with teams. Administrators can secure confidential data in accordance with General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) compliance... Read more about SurveyMonkey Enterprise

VideoAsk

Get personal with face-to-face interactions: at scale

VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale. Read more about VideoAsk

Smartlook

Qualitative analytics for websites and mobile apps

Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels Read more about Smartlook

Sprinklr

Social media management, analytics & strategy planning.

Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff. Read more about Sprinklr

Pipedrive

CRM built by salespeople, for salespeople

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close. Read more about Pipedrive

Freshdesk

Online helpdesk system and customer service software

Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels. Read more about Freshdesk

Uberall CoreX

Reputation management software for retail businesses

uberall is a reputation management software designed to help businesses in the finance, tourism, retail, automotive, and other industries manage customers’ reviews and marketing campaigns across multiple channels. Administrators can gain insights into store location data and optimize web pages based on search engine optimization (SEO) strategies. Read more about Uberall CoreX

Zoho CRM

CRM software that helps you sell smarter, better, faster.

Zoho CRM has a clean user interface that facilitates easy navigation. Engage your prospects and/or customers through live chat options, forums, in-product banners, and several other features. Read more about Zoho CRM

Zendesk Suite

Service-first CRM company that builds support & sales tools

Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk Suite

LiveAgent

Great customer service starts with better help desk software

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Start with a 14-Day free trial, no credit card needed, no contracts. Read more about LiveAgent

Jotform

Powerful Forms Get It Done

Jotform Enterprise provides an all-in-one customer feedback collection, organization, and NPS software for businesses looking to provide an unparalleled customer experience. From calculating NPS, to designing autoresponder emails, Jotform Enterprise will help you skyrocket customer experience! Read more about Jotform

SurveyLegend

Mobile-friendly survey management platform

SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease. Read more about SurveyLegend

Typeform

Make data collection an experience with custom forms

Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes, surveys, or something completely new. Read more about Typeform

EngageBay

Integrated sales & marketing software for growing teams

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay

Pendo

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging Read more about Pendo

Startquestion

Online survey creator and feedback collection

Startquestion is a web-based tool for creating surveys, quizzes, and forms to collect orders or registrations, study customers, evaluate employees, and more Read more about Startquestion

NiceJob

Reputation marketing with reviews, social & SEO tools

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob

Productboard

Customer-driven product management system

Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. Read more about Productboard

GetMoreReviews

Review generation & reputation monitoring tool

GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online Read more about GetMoreReviews

ChurnZero

Customer engagement & retention for subscription businesses

ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals Read more about ChurnZero

AskNicely

Make every customer experience awesome, every time.

AskNicely is customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Read more about AskNicely

Facelift Cloud

Multi-channel social media marketing

facelift is an online social media marketing solution which integrates with social networks including Facebook, Instagram, LinkedIn, Twitter, Wordpress, and more, to facilitate the creation, management, publishing, and tracking of online marketing campaigns. Read more about Facelift Cloud

Zonka Feedback

Multi-channel survey & feedback platform

Zonka Feedback is a multi-channel survey & feedback platform which allows users to build survey forms, generate real-time reports, and receive instant alerts Read more about Zonka Feedback

Zoho CRM Plus

Unified Customer Experience platform

Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience. Read more about Zoho CRM Plus

GetFeedback

Send better surveys. Collect better feedback.

Improve your customer experience by with beautiful, mobile-friendly surveys. Easily create, distribute and customize surveys to get the feedback you need. Read more about GetFeedback

Froged

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy. Read more about Froged

Canny

Customer feedback & feature request management

Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap Read more about Canny

CallPage

Website button & pop-up widget for automated call backs

CallPage helps convert web-visitors into sales calls by providing immediate responses from company reps through a customizable button and widget Read more about CallPage

Survicate

The fastest way to collect feedback from customers

Survicate is a customer experience platform for scaling companies. Customer experience tools are either basic survey tools or complex enterprise platforms. Survicate combines the best of both worlds: ease of use with powerful functionality. ? NPS, CSAT, CES, and 12 more question types Read more about Survicate

ProfitWell

Real-time analytics for subscription businesses—100% free

ProfitWell provides absolutely accurate subscription analytics for recurring revenue businesses. Get reporting on unit economics, churn, cash flow, and more. Integrates with billing systems like Stripe, Zuora, Chargebee, and Braintree. Read more about ProfitWell

Moxo

Your Client Portal, Your OneStop Digital Experience.

Get a OneStop Client Portal, under your brand, to drive and manage the continuous connections that are critical for your business. Read more about Moxo

Maropost

On-Demand digital marketing and campaign management solution

Address products to the right audience by creating and analyzing targeted marketing campaigns with Maropost, an interactive marketing & campaign management tool Read more about Maropost

Lumoa

Go from customer feedback to action without the guesswork.

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business. Read more about Lumoa

Cauliflower

Customer feedback analysis for product teams & marketeers

Cauliflower is a customer feedback analysis tool that uses AI to provide actionable insights on customer feedback, for CX & product teams, marketeers and consultants. Read more about Cauliflower

Usage Intelligence

Usage analytics solution built for distributed software

The 1st analytics solution purpose-built for distributed software (Windows, Mac, and Linux) platforms provides insight into usage by properties: region, version, OS platform, and architecture. Read more about Usage Intelligence

VoiceAnalytics

Gain insights out of all your customer interactions

By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers. Read more about VoiceAnalytics

LiveCaller

Live chat and customer communications management software

LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard. Read more about LiveCaller

SightMill

Net Promoter Score (NPS) survey platform

Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value. Read more about SightMill

Wonderflow

Unified Voice of the customer analytics

Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews. Read more about Wonderflow

Pobuca Experience Cloud

Customer experience (CX) analytics platform

Pobuca Experience Cloud leverages AI to analyze what customers say in all touchpoints and produces customer experience (CX) metrics and VoC insights. It acts as a central system for managing all the customer data, letting users take control in real-time with robust data analysis and insights about the state of the business. Read more about Pobuca Experience Cloud

Movable Ink

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Data-Activated Creative Content for Digital Marketing

Movable Ink helps digital marketers take any data and activate it into real-time, personalized creative. It works anywhere there are pixels in front of a consumer’s eyes and is a powerful extension to your existing marketing technologies. Read more about Movable Ink

Fresh Relevance

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Make the engaging customer experience you envision a reality

Fresh Relevance is the versatile personalization platform that helps commerce-driven businesses deliver revenue-boosting cross-channel experiences with ease, no technical expertise needed. Read more about Fresh Relevance

SlashQ

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Queue management solution

SlashQ is a cloud-based digital queue management software system that streamlines the scheduling and management of appointments, check-ins and status updates. Read more about SlashQ

SurveyMonkey

A market-leading survey platform.

Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform gives millions of people around the world a way to turn feedback into action that drives growth and innovation. Read more about SurveyMonkey

Hootsuite

Social Media Management & Scheduling for SMBs and Enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services. Read more about Hootsuite

Zoho Desk

Cloud-based help desk platform

Zoho Desk helps you manage all customer interactions coming from multiple channels. Artificial Intelligence assistant, automate ticket management, measure satisfaction & customize support. Our free plan gives you 3 users free to help you get a head start with your customer service operations. Read more about Zoho Desk

FiveStars

Providing Loyalty and Marketing for 15,000 Local Businesses

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often. Read more about FiveStars

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