Best List of Complaint Management Software Applications & Tools

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

Everest is a tailorable, scalable, multi-industry complaint management and quality assurance solution for businesses to track, manage & resolve customer issues

Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs.

eCasework is a case management and CRM solution for councillors, MPs, unions and other political representatives to collect, follow and resolve cases

isoTracker Complaints Management allows organizations to record & track customer complaints, route them for investigation, issue actions and escalate responses

TeamSupport is an easy to use customer service and help desk solution built for B2B companies. Improve collaboration between departments & customers and manage tickets at the customer level to decrease support costs while improving the customer experience. TeamSupport B2B customer support features include customer & product databases, advanced reporting, self-service portals, screen recordings, live chat, ticket management & automation, native integrations and much more. Engage all members of your support team with sales and other departments to address customer issues quickly and efficiently. Internal chat and water cooler features enable real-time discussions with any member of your team, no matter where they are.

HR Acuity On-Demand is a cloud-based solution that helps HR professionals to mitigate financial and legal risk by creating a transparent investigation process

The only purpose built e‑commerce help desk. xSellco centralizes your customer queries and order details from every sales channel into one connected dashboard.

Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations