ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests
Customer complaint management and quality assurance software
Everest is a tailorable, scalable, multi-industry complaint management and quality assurance solution for businesses to track, manage & resolve customer issues
A complete IT Service Management Tool for your Business
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs.
isoTracker Complaints Management allows organizations to record & track customer complaints, route them for investigation, issue actions and escalate responses
TeamSupport is an easy to use customer service and help desk solution built for B2B companies. Improve collaboration between departments & customers and manage tickets at the customer level to decrease support costs while improving the customer experience.
TeamSupport B2B customer support features include customer & product databases, advanced reporting, self-service portals, screen recordings, live chat, ticket management & automation, native integrations and much more.
Engage all members of your support team with sales and other departments to address customer issues quickly and efficiently. Internal chat and water cooler features enable real-time discussions with any member of your team, no matter where they are.
HR Acuity On-Demand is a cloud-based solution that helps HR professionals to mitigate financial and legal risk by creating a transparent investigation process
The only purpose built e‑commerce help desk. xSellco centralizes your customer queries and order details from every sales channel into one connected dashboard.