Complaint Management Software

i-Sight

Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations Read more about i-Sight

Visit Website Add to compare Alternatives

JIRA Service Management

262

The only ITSM solution built on the Jira platform

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Visit Website Add to compare Alternatives

HelpDesk

28

Ticketing software for effortless customer support

HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk

Visit Website Add to compare Alternatives

Freshdesk

2240

Online helpdesk system and customer service software

Freshdesk is a cloud-based complaint management software that helps businesses resolve complaints across email, web, phone, chat, and social media. Read more about Freshdesk

Visit Website Add to compare Alternatives

LiveAgent

1002

Great customer service starts with better help desk software

LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media Read more about LiveAgent

Visit Website Add to compare Alternatives

Bitrix24

458

100% free CRM, collaboration and communication tool suite

Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24

Visit Website Add to compare Alternatives

Front

203

Email management software and shared inbox for teams

Front provides a simple way for teams to manage email inboxes ([email protected], [email protected], etc), chat, social media, SMS messages in a single collaborative platform Read more about Front

Visit Website Add to compare Alternatives

GetMoreReviews

129

Review generation & reputation monitoring tool

GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online Read more about GetMoreReviews

Visit Website Add to compare Alternatives

Gorgias

72

Help desk and customer service solution

Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service Read more about Gorgias

Visit Website Add to compare Alternatives

QT9 QMS

28

Your adaptable & easy to use quality management solution

Easily keep track of customer feedback records and customer complaints with the QT9™ QMS. Connect your locations, departments and people with the QT9™ QMS. Quickly get a sense of customer complaints. Use tasks to involve the right people and link to CAPA or Risk management tasks. Read more about QT9 QMS

Visit Website Add to compare Alternatives

ComplianceQuest

28

A 100% cloud based Quality & Safety Management System (QHSE)

With CQ's complaint Management Software, you can have comprehensive control over how customer complaints are collected, recorded, reported, and tracked in compliance with industry guidelines and regulations. Contact us to know all features and configurability to address your specific requirements. Read more about ComplianceQuest

Visit Website Add to compare Alternatives

Compliance Star

2

On-Demand Compliance and Risk Management Software

Complaints reporting in real-time allowing escalation of open complaints and reporting of closed complaints. Calculation of days taken to closure and prompts required actions in accordance with FCA regulations. Questions covering regulatory reporting & MI to establish root cause & remedial actions. Read more about Compliance Star

Visit Website Add to compare Alternatives

Complaint Management Software

Cloud- based software for handling complaints and follow-ups

Complaint Management Software by Intelex helps businesses view, track, and store information about customer queries, resolutions, and follow-up actions in a centralized repository. The platform lets users manage complaints from distributors, manufacturers, customers, and other stakeholders. Read more about Complaint Management Software

Visit Website Add to compare Alternatives

Zendesk

2552

Service-first CRM company that builds support & sales tools

Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history. Read more about Zendesk

Here's our list of apps for Complaint Management Software. Filters help you narrow down the results to find exactly what you’re looking for.

Pricing model

Devices supported

Avg. user review

Geographies served

Features