Courier Software

Courier Software are digital solutions that enable companies to process and manage parcel deliveries to customers. They can help automate the shipment process by printing labels, scanning barcodes, tracking parcels, and recording proof of delivery. They could also enable drivers to manage their deliveries and communicate with dispatchers in real-time. Courier management software are typically used by logistics companies for a variety of activities applicable to parcel delivery. These tasks could include order entry, label printing, dispatching, driver allocation, route scheduling, tracking, invoicing, and performance analysis. Such tools aim to eliminate paperwork, monitor driver behaviour, facilitate communication with drivers, and track vehicle usage. Where a customer portal is available, such software may also inform customers of their expected arrival times and give them the option to track their parcels, reschedule deliveries, and provide instructions for the drivers. Parcel delivery software can help streamline the delivery process and speed up journeys by enabling companies to manage the scheduling, dispatching, and routing of shipments. They can also optimise delivery routes, reduce fuel costs, boost customer satisfaction, and increase overall efficiency. Additionally, they can potentially provide real-time access to time-critical information like vehicle status, driver availability, geographic location, traffic conditions, insurance information, and customer queries. Typical features of courier delivery software include activity dashboards, status tracking, route optimisation, GPS-enabled status tracking, and third-party integrations for customer relationship management. Courier tracking software can be seen as a type of Logistics Software, as it offers dispatch and delivery management tools. Given their ability to optimise routes and track shipments, they could also be said to resemble Route Planning Software or Shipment Tracking Software.