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Customer Management Software

Here's our list of apps for Customer Management Software. Filters help you narrow down the results to find exactly what you’re looking for.

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Dimelo

Unified management tool for customer service conversations

Engage Digital best suited for companies with a minimum of 100 employees. RingCentral Engage Digital is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile, through a single platform Read more about Dimelo

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Wild Apricot

#1 all-in-one Membership Management Software

Wild Apricot is the #1 online membership software for associations, non-profits, and clubs. Allow Wild Apricot to automate all the administrative tasks that come with running an organization: membership management, event registration, online payments, emails, and your website. Read more about Wild Apricot

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Hivebrite

All-in-one community management and engagement platform

Hivebrite is an all-in-one community management and engagement platform that helps you build brand engagement and opportunities for your private community. It is easy to set up and fully branded to match your colors. Read more about Hivebrite

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Join It

Membership management for growing organizations

Join It is a membership management & member database platform for growing organizations, which supports critical task automation & third party SaaS integrations Read more about Join It

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VCC Live

All-in-one Cloud Contact Center Software

Easy to deploy cloud-based contact center solution with advanced calling features, management and operator platforms, data security, system integrations and real-time statistics. Read more about VCC Live

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PureCloud

Mobile optimized cloud call center with multichannel routing

PureCoud is a cloud contact centre and employee collaboration solution that's easy to use, quick to deploy, and built for rapid innovation Read more about PureCloud

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NiceJob

Reputation management with reviews, social & SEO tools

NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob

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Sheep

Save time running your membership with UK based SheepCRM

Save time with SheepCRM, the UK's first 'easy to use' membership CRM database. SheepCRM enables associations, nonprofits, clubs and charities to save time, increase cashflow and build better relationships with their members. If you care for your members, you'll love UK based SheepCRM. Read more about Sheep

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Glofox

Best Boutique Gym & Fitness Studio Management Software

A powerful cloud based platform that provides your studio with innovative gym management software. Read more about Glofox

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HubSpot CRM

Everything you need to sell in one integrated suite

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data Read more about HubSpot CRM

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LogMeIn Rescue

Remote support for helpdesks, call centers and organizations

LogMeIn Rescue is a powerful, easy-to-use remote support solution for PC’s, Mac’s, mobile devices, and more. Read more about LogMeIn Rescue

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Lob Direct Mail

Automated print and mail solution for omni-channel marketing

Lob Direct Mail is a software platform that allows marketing teams to use direct mail as a part of omni-channel campaigns across the customer lifecycle. Features include automatic triggers, activity dashboards, reports and analytics, invoicing, customizable templates, delivery tracking, and more. Read more about Lob Direct Mail

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Pipedrive

CRM built by salespeople, for salespeople

Pipedrive is a CRM & pipeline management tool for small and medium sized sales teams that helps users focus on actions that matter Read more about Pipedrive

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Power Diary

Practice management software for health professionals

Power Diary is a practice management software designed to help health professionals streamline their health clinic operations with calendar management tools, plus appointment reminders (SMS & email), treatment note templates, client invoicing, online bookings, 2-way SMS chat, and more. Read more about Power Diary

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CloudTalk

Cloud-based call center software for sales and support teams

CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time. Read more about CloudTalk

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ManageEngine SupportCenter Plus

Web based customer support

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more Read more about ManageEngine SupportCenter Plus

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Rezdy

Tours and activities reservation

Rezdy is a cloud-based reservation software and booking system, designed especially for tour, activity, shuttle bus, rental and sightseeing operators. Rezdy integrates seamlessly and easily with your own website, through direct linking or simply pasting html code into your CMS. Rezdy is a user-friendly and intuitive system, which requires little... Read more about Rezdy

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GetMoreReviews

Review generation & reputation monitoring tool

GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online Read more about GetMoreReviews

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The Flybook

Web-based booking software for activity and tour businesses

The Flybook is a cloud-based booking, reservations and marketing solution for activity and tour companies, adventure parks, ziplines, and equipment rental providers requiring online reservation software with smart ticketing, lodging booking, calendar-based scheduling, POS, smartwaivers and reporting Read more about The Flybook

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Winningtemp

AI-powered surveys and agile performance management

Winningtemp boosts job satisfaction, wellbeing and productivity by monitoring employee performance and engagement with real time AI powered surveys. The AI-enabled platform provides businesses with insight into employee issues, growth opportunities, and long-term development plans. Read more about Winningtemp

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SightMill

Net Promoter Score (NPS) survey platform

SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback to improve customer engagement Read more about SightMill

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InGenius

Call center CRM-integrated software

InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius

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Usersnap

Usersnap is the #1 visual feedback solution for QA/UAT/CX

Streamline your QA process by letting your users create screenshots of their current browser content and annotate it. Visual feedback and issue tracking makes the communicate easy with your team and developers. Usersnap is the #1 bug tracking and feedback tool for every web project. Read more about Usersnap

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Adversus

Cloud-based dialer & CRM solution

Adversus is a cloud-based dialer and customer relationship management (CRM) solution designed to help small to midsize businesses manage operations related to client communication, telemarketing, lead management & more. The platform enables users to automate call workflows using automatic answering. Read more about Adversus

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Dixa

The Customer Friendship Platform

Dixa is customer service software that enables brands to communicate with customers in real-time on phone, email, chat & messaging apps from one agent-friendly interface. Dixa helps brands deliver an effortless, personalized customer experience by utilizing customer data & powerful routing features. Read more about Dixa

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Zoho Desk

Industry's first context-aware Helpdesk Software

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. Read more about Zoho Desk

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TimeTap

Online appointment scheduling software for SMBs

TimeTap is an automated appointment scheduling solution for appointment-based businesses that enables clients to manage their own appointments and bookings Read more about TimeTap

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CXAIR

Data discovery and analytics platform

CXAIR is a cloud-based data discovery and analytics platform which helps finance, healthcare and retail organizations connect data sets and consolidate information assets. Key features include contextual search, data classification, visual analytics, and self service data preparation. Read more about CXAIR

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SurveySparrow

Conversational survey tool

SurveySparrow is a conversational survey tool which allows users to create custom surveys, distribute surveys through multiple channels, & evaluate responses Read more about SurveySparrow

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Acuity Scheduling

Online appointment scheduling software

Acuity is an online appointment scheduling software that enables clients to schedule appointments online, complete custom forms, & pay with a credit card 24/7 Read more about Acuity Scheduling

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TEAMGATE

Simply smart Sales CRM software

A web based full process Sales CRM designed with you in mind to manage every step in your sales pipeline simply and efficiently. Read more about TEAMGATE

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Zoho Survey

Everything surveys—made simple and powerful.

Zoho Survey is an online survey and questionnaire creation software, scalable to suit your specific needs. Learn more at https://www.zoho.com/survey/ Read more about Zoho Survey

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Aircall

Phone system for support and sales teams

Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented. Read more about Aircall

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Arlo Training Software

A complete training management system for training providers

Arlo is a cloud-based training & learning management system which enables businesses to promote, sell, and deliver physical and online training courses Read more about Arlo Training Software

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Funnel

Advertising Analytics Platform for Online Marketers

Funnel takes messy, siloed data from 500+ platforms and automatically make it Business-Ready. Fully harmonized, always accessible, and can be sent to any destination. Read more about Funnel

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Ambassify

Advocate marketing for brands

Ambassify helps to identify brand advocates and encourage them to generate positive word-of-mouth through referrals, reviews, testimonials, social shares, etc. Read more about Ambassify

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Shedul

Online booking software for salon and spa businesses

Shedul is an online booking and scheduling solution for salons, spas, personal trainers, and other beauty and wellness businesses Read more about Shedul

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EngageBay

Integrated sales & marketing software for growing teams

EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform. Read more about EngageBay

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Tableau

Business intelligence & analytics

Tableau helps people and organizations become more data-driven as the trusted leader in analytics. Read more about Tableau

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Aventri

Aventri’s platform has the tools you need to manage all of your event needs. The multi-lingual, multi-currency event platform is a global solution for organizations of all sizes. Read more about Aventri

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EventMobi

Mobile event app creation for event planners

EventMobi helps event planners create engaging mobile apps with guest registration, check-in, networking and more for trade shows, conferences and events. Read more about EventMobi

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EasyMorph

Data preparation & work automation for non-technical users

EasyMorph is a self-service data preparation & automation tool that is ideal for non-technical business users who want to reduce their dependency on corporate IT departments. No coding or programming required, and designing is 100% visual. Read more about EasyMorph

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Conf.app

Mobile event application creation for managing conferences

Conf.app is an event application generator designed to help conference planners & attendees manage event content, scheduling & notifications. It lets event organizers create applications with details such as the event date, name, logo, theme, colors & more, in order to improve attendee engagement. Read more about Conf.app

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Zadarma

VoIP calls, Cloud PBX and SMS solutions for business users

Zadarma brings a new generation of VoIP services for corporate users, facilitating the setup of business telephony systems without additional hardware and wiring expenses by offering VoIP calls, virtual phone numbers, cloud PBX, SMS and third-party CRM or messenger app integration options. Read more about Zadarma

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Apex Loyalty

Channel & employee loyalty management

Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy Read more about Apex Loyalty

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HelpDesk

Ticketing software for effortless customer support

HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction. Read more about HelpDesk

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Daylite for Mac

Mac CRM & Project Management for small business

Daylite is a Mac CRM that helps small businesses remember every detail, communication, and next steps for their clients so they can manage more client projects as well as keep track of their day-to-day and personal stuff all in one place. Read more about Daylite for Mac

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SurveyLegend

Mobile-friendly survey management platform

SurveyLegend enables you to create beautiful mobile-friendly surveys, forms, and polls with ease. Read more about SurveyLegend

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Yotpo

Yotpo, the leading eCommerce marketing platform.

Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting customer experiences. Read more about Yotpo

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HubSpot Service Hub

Cloud-based customer service solution for firms of all sizes

HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more. Read more about HubSpot Service Hub

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idloom-events

Event creation & management tool

idloom-events is a cloud-based event creation & management tool designed to automate event processes including registration, reservations, payments, and more Read more about idloom-events

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Assessment Generator

Assessment scoring, survey and feedback tool for coaches

Assessment Generator is a cloud-based assessment management solution which helps coaches and small businesses with online quiz, assessment, and survey creation. Key features include feedback management, customizable branding, employee review, audience segmentation, and reporting. Read more about Assessment Generator

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ZIWO

API-based contact center tool with real & virtual agents

ZIWO is a cloud-based call center platform designed for sales, marketing, customer support, and developer teams to help them communicate with clients through real or virtual agents. Features include CRM integration, auto-dialing, virtual phone numbers, call queuing, call logging, and more. Read more about ZIWO

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Gladstone360

Leisure facility & membership management software

Gladstone360 is an all-in-one leisure and membership management software for leisure and sports clubs, which offers tools for managing members, marketing, scheduling, payment processing, administration, facilities, and more. The web tool aims to provide a 360 view of the business from any device. Read more about Gladstone360

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Open Loyalty

100% customizable, ready-to-use loyalty platform.

Open Loyalty is a ready-to-use loyalty platform, easy to set up and customize, so you can adjust various loyalty strategies for different client segments. This solution manages registered members, sets rules for earning points and connects with any external or internal system you use. Read more about Open Loyalty

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ConferenceAdit

Continuing education (CE) tracking platform for businesses

ConferenceAdit is a cloud-based event check-in solution that helps businesses track continuing education (CE) across digital conferences and educational courses. With the self-service portal, attendees can create personalized profiles with login credentials and track course statuses. Read more about ConferenceAdit

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Scal-e

Omnichannel marketing system with customer loyalty programs

Omnichannel marketing solution that reaches audiences through customer loyalty programs and data management to gain a 360 degree view on customer profiles with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence. Read more about Scal-e

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Mention Me Retain

Customer Engagement and retention through NPS

Mention Me Retain combines data science with human psychology to increase engagement, customer lifetime value, and repeat revenue. The platform uses advanced segmentation, personalization, and AB testing functionality to deliver highly targeted NPS, referral, and promotional messaging to customers. Read more about Mention Me Retain

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Scoro

Comprehensive business management software.

Scoro is a cloud-based business management software, covering project & work management, CRM, quoting, billing, advanced reporting, dashboards, and much more. Read more about Scoro

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Zoho CRM Plus

Unified Customer Experience platform

Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more. Read more about Zoho CRM Plus

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Schedulista

Mobile-friendly online scheduling software

Schedulista is an online scheduling software for salons and their clients. Clients can book appointments and salons can manage bookings & schedules, all online Read more about Schedulista

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ThunderTix

Box office software for live performances

Box office software in the cloud to manage live performances with access anywhere. Multi-venue support for reserved seating, season subscriptions, and a CRM for patron/donor tracking. Sell gift cards, merchandise and concessions, and run fundraising campaigns year-round. Super user-friendly! Read more about ThunderTix

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Capsule

Take care of your customers and sales opportunities

Capsule is the smart simple online CRM. It's used to build stronger customer relationships, make more sales, save time, be more organized and collaborate. Read more about Capsule

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Myphoner

Lead management for cold callers

Myphoner is a cloud based lead management, lead nurturing and lead tracking solution for freelancers and teams doing B2B cold calling Read more about Myphoner

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Club Right

Gym management software built by gym owners, for gym owners.

ClubRight is gym management software that has been built by gym owners, for gym owners. Read more about Club Right

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Lemax

SaaS-based business process automation solution.

Lemax offers an end-to-end travel business process automation solution. We empower tour operators and destination management companies orchestrate and transform their travel business with an integrated platform from sales, marketing, operations, finances to multi-brand management. Read more about Lemax

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Aimtell

Web push notifications for mobile & desktop

Aimtell is a push notification tool for desktop & mobile websites which allows businesses to segment & target their website visitors in order to re-engage & optimize conversions. The cloud-based platform offers features for scheduling & automating the notification process & setting up event triggers Read more about Aimtell

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VibeCatch

Collect employee feedback automatically and continuously

Keep track of your team's job satisfaction with automatic employee polls and improve your working environment. View results in real time and react in time. Read more about VibeCatch

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Nfield

Online, CAPI & CATI survey software for market researchers

Nfield is an online, CAPI, and CATI data collection platform for market research professionals to conduct secure, high quality, and professional surveys. Organizations are able to present questions using attractive templates which are fully responsive to different device screen sizes. Read more about Nfield

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Zoho CRM

CRM software that helps you sell smarter, better, faster.

Zoho CRM helps businesses of all sizes close deals smarter, better and faster. Read more about Zoho CRM

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Qualifio

Data collection & interactive content creation made easy

Qualifio is a data collection and interactive marketing SaaS platform. It allows brands, media and agencies to easily create and publish quizzes, polls, contests, personality tests and 50+ other viral content formats on their websites, mobile apps, and social media. Read more about Qualifio

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BlinQ

Quoting platform for window furnishing businesses

Blinq is a cloud-based quoting management platform that helps window furnishing businesses create quotes and manage leads, suppliers, purchase orders & more. It enables users to generate on-site quotes with details including customer information, product type, approval status, and pricing breakdown. Read more about BlinQ

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Front

Email management software and shared inbox for teams

Front provides a simple way for teams to manage email inboxes ([email protected], [email protected], etc), chat, social media, SMS messages in a single collaborative platform Read more about Front

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Skedify

Appointment scheduling software for enterprises

Skedify is an appointment scheduling software designed to streamline appointment booking for companies and their clients. The platform offers customizable scheduling rules, task automations, CRM and external calendar integrations, NPS & customer feedback collection, customizable branding, and more. Read more about Skedify

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TeamSupport

B2B Customer Support Software

TeamSupport is helpdesk software built for business to business customer support. Full visibility of customers, parent-child relationships, customizable SLAs, Customer Health Index, and even associate tickets at a company level to improve customer relationships. Read more about TeamSupport

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SimplyBook.me

Scheduling software for service based industries

SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With SimplyBook.me you get a professional booking website or widget, you can accept bookings and online/on-site payments, offer classes, sell products and gift cards, offer coupons and more. Read more about SimplyBook.me

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Sprout Social

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Read more about Sprout Social

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VICIdial

Open source call center software with predictive dialer

VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or manual calls as well as email and web chat Read more about VICIdial

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GreenRope

Complete CRM for sales, marketing, and operations

GreenRope is a scalable CRM & marketing automation tool, enabling businesses to consolidate sales, marketing and operations data, in order to streamline & grow their business. The cloud-based platform contains modules for sales, marketing, and operations to close deals, gain leads, and collaborate. Read more about GreenRope

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Falcon.io

Unified social media marketing and management platform

Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management Read more about Falcon.io

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RSVPify

Cloud-based event management and ticketing solution

RSVPify is a cloud-based event management solution designed to help organizations manage invitations, ticketing, guest lists, attendees, and more. The platform comes with a seating chart builder, which enables users to create seating plans from accepted invitations using a drag-and-drop interface. Read more about RSVPify

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GrowthZone

Full association mgmt. with built-in Marketing Automation

Drive Growth with Smarter Association Software featuring a full AMS with built-in marketing automation and member recruitment (sales funnel management). Read more about GrowthZone

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Treatwell Connect

Salon & spa management tool

Treatwell Connect is an all-in-one salon management solution, specifically tailored to hair and beauty businesses, to help manage their bookings through integration with the Treatwell online marketplace. It also offers tools for managing clients, pricing, availability, menus, and more Read more about Treatwell Connect

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EZFacility

Web based gym & club management software for SMBs

EZFacility is a web based solution for sports and fitness businesses which allows clients to streamline their operations and manage their facilities Read more about EZFacility

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Mixpanel

Most advanced analytics & engagement platform

At Mixpanel, our mission is to increase the rate of innovation. Through our powerful analytics platform, companies can analyze how and why their users engage, convert, and retain across web, mobile, and smart devices. And then use that data to improve their business and products. Read more about Mixpanel

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XCALLY

Omnichannel contact center management

XCALLY is an omnichannel contact centre management solution and customer care suite for inbound, outbound and blended contact centers Read more about XCALLY

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Zoho SalesIQ

Hassle free live chat re-imagined for business growth

Convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Read more about Zoho SalesIQ

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Whatfix

Accelerate Digital Adoption

Whatfix helps companies deliver modern and easy onboarding, effective training and better support using in-app and contextual walkthroughs, displayed to the user at the time of need. Whatfix drives digital adoption and user enablement to enhance productivity and engagement. Read more about Whatfix

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SurveyMethods

Online survey creation and data analysis

SurveyMethods is a cloud-based survey and data analysis solution which helps businesses of all sizes with creating/distributing surveys & segmenting data, with features including search, customer engagement, information sorting, customized reporting, file transfers, access control & document editing Read more about SurveyMethods

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Corsizio

Online registrations and payments for educational events

Corsizio is an online registration solution for classes, courses, and other events which enables attendee registration, payment collection, instructor management, feedback collection, and more, with customizable forms, integrated payment processing, multi-currency support, and real-time reporting Read more about Corsizio

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SuiteCRM

Modular, open source CRM for businesses of all types

SuiteCRM is an open source, modular CRM that can be configured for sales, marketing, IT or service departments in any industry, in businesses of any size Read more about SuiteCRM

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Peakon

People analytics & employee engagement software

Real-time people analytics platform is the simple, scientific, way to maximise your employee engagement and retention. Read more about Peakon

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CMNTY

Understand people's deepest motivations and desires.

CMNTY is an all-in-one platform for building online communities that helps inspire constructive interaction between organizations and individuals Read more about CMNTY

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Gainsight CS

Customer success platform

Gainsight CS is a cloud-based customer success platform that helps organizations streamline customer onboarding, retention, support, and more by analyzing the customer journey across multiple channels. Users can manage training & implementation of new operations via video tutorials & walk-throughs. Read more about Gainsight CS

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NUACOM

All-in-one Cloud Phone System for SMBs

NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations. Read more about NUACOM

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VoIPstudio

VoIP phone service provider for staff communication

VoIPstudio is a VoIP phone service designed to enable flexible communication within companies including features for call transfer, conferencing & hot desking Read more about VoIPstudio

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VeryConnect

Membership, CRM and Community Software

All-in-one solutions to manage and engage your community. Read more about VeryConnect

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ChiDesk

Appointment scheduling for spas & salons

ChiDesk is a cloud-based software solution that provides appointment scheduling, online booking, employee management, point of sale and marketing functionality in a single platform. ChiDesk is an ideal solution for spas, salons, fitness and medical practitioners. Read more about ChiDesk

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User.com

The engine of growth.

User.com is marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot, push notifications, and many more; all available in one place. Read more about User.com

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VoucherCart

Voucher & gift card creation, promotion & sales automation

VoucherCart is a multi-channel sales engine that allows businesses to promote and sell their products and services everywhere, as vouchers, gift cards & tickets Read more about VoucherCart

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