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537 Reviews

- Industry: Design
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great App
Reviewed on 3/12/2019
Zoho invoice makes it easier for me to create invoices on the go and be able to share them with my customers and also be able to track the transactions and history for all my clients
Pros
What I like the most about Zoho invoice is that it is easy to use and has all the necessary tools that you will need to create, send and file proper invoices
Cons
What I like the least about this software is that it’s a bit difficult to access the Control Panel and be able to configure some of the settings
Alternatives Considered
Quickbooks OnlineReasons for Switching to Zoho Invoice
It is much easier to use and also customize also has cheaper eco system of other servicesResponse from Zoho
Dear Thobane,
Thanks for the review!
We are glad to know that you are able to create invoices on-the-go and share it with your customers easily.
Regarding accessing the settings, we love to know more on which part of the configuration you found to be a little hard to reach. You can reach out to [email protected] when you have the time and we shall pass on your feedback to our design team.
Regards,
Harikrishna

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great invoicing tool for small businesses
Reviewed on 25/11/2019
Overall good customer service and good product. We tried different ways to implement the recurring feature that most of our clients would use. We wanted to auto deduct recurring invoices and it didn't have that feature, otherwise, we probably would have stayed with it. We did use Zoho subscriptions for that.
Pros
It was quick to get up and running. The software is fairly easy to navigate and provides professional looking invoices that are downloadable by my customers. My favorite feature is the reminder feature, once you send out an invoice the software can send out automated reminders for the client to pay in case they don't see it in their email the first time or get busy and forget (cause an email will be forgotten eventually, as good intentioned as we all are). Definitely good for people starting out and small businesses that don't have a lot of clients. The price point is low for starting out, usually a lot less than other software I've seen and used. And if you use Zoho CRM, in can integrate with that.
Cons
For me personally, I was using the software for invoicing website development customers, and once you get done, apart from web hosting, you are done. And over the past few years, I hit my max level and I don't feel like its much of a benefit to have past customers count towards my limit. Some of which are small jobs.
I think it would be better if you have the same customers you invoice regularly.
Alternatives Considered
PayPalReasons for Choosing Zoho Invoice
We were switching CRM systems and cutting back on things we were not using.Switched From
KeapReasons for Switching to Zoho Invoice
Better options than paypal with less setup.Response from Zoho
Hi Matthew,
Thanks for the review!
We are happy to know the automatic reminders and the integration between Zoho Invoice and Zoho CRM were of help to you.
Regarding recurring transactions, it's good to hear that Zoho Subscriptions caters to your needs but since Zoho Invoice itself has recurring invoices and the ability to auto-charge your customers, we would like to know a little more on it.
You can reach out to [email protected] so that we can understand your requirements better.
Regards,
Harikrishna
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very Satisfield With Zoho Invoice
Reviewed on 3/4/2023
I use it to enter time to be billed and expenses (both reimbursable by clients and things for my company). Having the mobile app allows me to do both things when not at my computer. Then when it's time to create an invoice it's quick and easy.
Pros
The mobile app simplifies entering my time and expenses while I'm away from my computer. Also, I was using a self-built web based program I wrote 25 years ago. Zoho Invoice had all the things I needed to be able to switch easily. It also has a lot of functionality I don't use. And it's nice I'm not forced to use parts I don't need.
Cons
Some of the reports in the online version are not available in the mobile app. Also, I haven't figured out a way for it to tell me which clients I need to invoice in the current billing cycle. I can look at my time entries and my expense entries and figure it out. But it would be nice to have a report to run to show unbilled totals by client/customer for a given time period. If that exists I haven't found it.
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Wish it had more features
Reviewed on 2/6/2022
Pros
It was fantastic for the price. You have a full suite of features for a fraction of what something like Freshbooks or Quickbooks cost. While it had significant limitations, the features are far and above what you would expect for the monthly fee
Cons
My review my be a little outdated as I have switched over to Quickbooks paired with an industry specific invoicing system. The main issue I had was that it was missing a strong estimation software that they had implemented in their CRM module. That baffled me as the CRM had a more customizable and robust system than their actual invoicing system did. What's more, it didn't translate over as cleanly as I would have wanted. This might have been fixed by now but the disparity between their different modules can be problematic.
- Industry: Wine & Spirits
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho invoice is a very useful and not expensive tool to manage billing, invoicing and...
Reviewed on 18/3/2023
reducing invoicing creation time, invoicing payment management and customer management.
Pros
InvoicingFinancial reportingAccountingexpenses managementcustomers management
Cons
integration with microsoft application will be ideal
Reasons for Choosing Zoho Invoice
Zoho has more functionalities and easier to useSwitched From
Wave AccountingReasons for Switching to Zoho Invoice
Zoho has more functionalities and easier to use- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy and helpful invoicing system for any business big and small
Reviewed on 11/5/2023
Great experence
Pros
Since I migrated to Zoho, I am able to generate quotes and invoices. Some of the service I supply are per month while others are per year. With Zoho I can setup an invoice to generate once a year for annual customers on an ongoing setup, therefore no need for me to remember to send the annual invoices, but Zoho does that for me.
Cons
The inability to generate payslips. As a business looking to scale up, it would be a great thing to be able to generate payslips for employees and myself within the same system, that way it will be easy to manage all admin things of the business on one platform
- Industry: Automotive
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Zoho for small businesses
Reviewed on 8/4/2023
I used to use my own Excel sheet and created an invoice system that kind of work, however, was never professional. It took forever to do an invoice, Saving the client's invoices in a folder and retrieving it was cumbersome. This made me hate the invoice part and sometimes I would just tell people the cost with no invoice. Having to retype all the vehicle's details every time they come back for a car service was just painful!Now, it is almost the highlight of my job! I LOVE it! I show everybody the software and tell them it was the best thing ever! My client's details remain in the system. The history is there, and the look is so professional I think I even got more customers coming to me because the invoices of my old clients show them I care about the look of my company.
Pros
I am extremely grateful that the invoice part is free. I am an extremely small business that cannot afford any kind of software. Using Zoho has inspired me to carry on working hard at my business to grow in order for me to expand my use of Zoho as my business grows.
Cons
Absolutely fantastic software and I love it! The two restrictions are that I can only put in 3 "preferences" in my client details and I cannot WhatsApp an invoice. But other than that it is wonderful!
- Industry: Photography
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simply the star of the management
Reviewed on 4/5/2023
Excellent
Pros
Simple to use and all in one at the fingertips
Cons
SMS and whats app integration for customers.
- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 9/5/2023
The software helped me organize and track my operations. I am very happy user for almost an year already.
Pros
This software provides me with all the necessary functionality to run my freelance operations. Even better, this is included in the free version of the product.I am able to track my sales, forecasts, received and pending payments, configure different services with prices and taxes. Flexible invoice templates. Literary everything I need and I was able to set-up everything within few hours!
Cons
Nothing I could think of so far. The free tear of the software fulfills all my needs as a freelancer in IT.
- Industry: Graphic Design
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient Invoicing and Payment Tracking with Zoho: A Free Solution for Boosting Sales Revenue
Reviewed on 3/4/2023
Pros
We are extremely satisfied with the invoicing feature provided by Zoho. It enables us to monitor our clients' orders and set up recurring payments with reminders, which ultimately boosts our sales revenue. Additionally, we are delighted that this valuable service comes at no cost.
Cons
The recurring billing and payment reminder features in Zoho have brought me a great deal of satisfaction.

- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho Invoice has been a wonderful and superb experience for me
Reviewed on 18/5/2022
So that I can capture clients at the exact time they are ready to on-board, Zoho's phone app and website interface flawlessly, allowing me to produce booking deposit invoices while on the go. Once I've set up all of my templates, sending an invoice to a new client through email or SMS is as simple as a few clicks.
Pros
Invoicing and bookkeeping in a small business are a snap with Zoho. Because I can simply compile and print out all of my billing and revenue information from the year, I no longer have to worry about tax season. If you're in the market for a straightforward and easy-to-use invoicing system, I highly suggest Zoho. We had a few difficulties with help early on, but they've been fixed and the assistance has been excellent since.
Cons
When premium plans were removed, a free forever plan was introduced, however Zoho branding was applied to the papers, which was a downfall. Zoho Invoice could charge a modest price to remove branding or a note that users may produce free invoices like this.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Invoicing and Expense Tracking Tool
Reviewed on 19/10/2020
Excellent experience. For invoicing and expense tracking, this is a great product.
Pros
Hands down, the feature I liked best about Zoho Invoice was its ease of use. I place a lot of emphasis on this aspect of software. If software is difficult to learn, or it is not pleasing to use, then why bother. With Zoho Invoice, I was up and running in less than an hour. Like all of Zoho's software, the user interface is pleasant and makes sense. The product is also stable. No glitches, hiccups, or bugs.
Cons
Not so much a "dislike" as I simply needed software that did more than just invoicing and expense tracking, which is what Zoho Invoice does really well.
Response from Zoho
Hi Eric,
Thank you so much for leaving us a terrific review! We are humbled :)
Ease of use has always been at the heart of everything we do at Zoho Invoice, and we're glad to know you like it!
Feel free to share your feedback to support[at]zohoinvoice[dot]com anytime.
Cheers,
Harikrishna
The Zoho Invoice Team
- Industry: Human Resources
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and professional without a high price tag
Reviewed on 27/3/2021
Great product that I recommend to anyone who needs to charge hourly rates, project based or just in general needs to create and send I voices that look professional without having to buy a whole accounting suite software.
Pros
I love the easiness of use, interface, features, and price! If there’s anything I don’t know how tondo or understand initially, the help section is very comprehensive with step by step instructions. I have never found myself stuck or not understanding how to do something, and this is the first time I use software like this. The timesheet is also super helpful for independent consultora like myself.
Cons
There really isn’t something I don’t like about it. I think it would be useful to be able to set reminders to create invoices or when they are past due, to get them on your email.
Alternatives Considered
Quickbooks OnlineReasons for Switching to Zoho Invoice
Price and because it had exactly the features I needed, no less or more.Response from Zoho
Hi Gabriela,
Thank you so much for leaving a stellar review for Zoho Invoice!
We understand that managing finances can become a real challenge for businesses, especially in the initial stages, and we're glad to know Zoho Invoice helps you manage them like a pro.
Good luck for your business, Gabriela!
Cheers,
Harikrishna
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I have tried most others and this stands out as the best
Reviewed on 16/3/2023
Pros
Pricing. Integration with the rest of their suite of products. Pricing. Ease of use. Pricing. Mobile. Did I mention Pricing?
Cons
In the early days I may have struggled with their webpage design and honestly it wasn't that easy of a product to use. (talking at least 5yrs ago) They continued to evolve the product and the old days are something in the rearview mirror with open roads and banked turns in the windshield
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent for entrepreneurs, CRM integration
Reviewed on 22/10/2020
Pros
Zoho invoice is practically must-have if you use Zoho CRM. The integration is good and it has at least 90% of the features any small to medium business would want. It has a generous free tier so you can invoice your first few clients before subscribing.
Cons
The CRM integration is good although somewhat tricky to initialize. It's easy to get sync problems between this CRM and invoice accounts.
Alternatives Considered
QuickBooks Desktop EnterpriseReasons for Choosing Zoho Invoice
Zoho invoice is integrated strongly with zoho CRMSwitched From
FreshBooksResponse from Zoho
Hi Alex,
Thanks a lot for the detailed review on Zoho Invoice and our native integration with Zoho CRM. We're happy to know you like it!
Feel free to share your feedback anytime to support[at]zohoinvoice[dot]com
Regards,
Harikrishna
The Zoho Invoice Team
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
A LOT PROBLEMS TO LOG IN, ZERO CUSTOMER SERVICE TO HELP...
Reviewed on 18/5/2020
Take forever to log in when for some reason i get log out. ALWAYS to many problems to log in....
Pros
Easy to use on the simplest doing invoices
Cons
The template i could chose i love it and is easier for what i need
Response from Zoho
Hi Griselda,
We are sorry about the problems you faced while logging in to Zoho Invoice. We hope our customer success team reached out to you and helped gain access to your account.
In case you still face any challenges, feel free to reach out to support[at]zohoinvoice[dot]com
Regards,
Harikrishna
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoho Invoice is a great accounting tool.
Reviewed on 19/12/2022
Overall, Zoho Invoice is a great tool for anyone who needs to track their expenses and invoices. It is fast, efficient, and easy to use. This is a huge time-saver for me, and it's something that I really appreciate.
Pros
I like using Zoho Invoice because it is fast and efficient. We can create and send invoices in minutes, and track payments in real time. Zoho Invoice is a great accounting tool. It can help us keep track of our finances and make sure our books are in order. This makes it easy to stay on top of our finances and avoid late payments.
Cons
Though, Zoho Invoice is great platform for billing and invoicing, It can still be improved. The only thing I don't like, It is often slow and laggy, which need to be fixed.
- Industry: Public Relations & Communications
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Zoho Invoice!
Reviewed on 20/3/2023
As an independent communications consultant & freelancer, Zoho Invoice has been perfect for my needs.
Pros
When I started consulting/freelancing, I used to track my time in Excel and create invoices in Microsoft Word. It was so time-consuming and didn't look professional at all! I was thrilled to find Zoho Invoice's free version and have been using it for the past couple of years now. It saves me so much time, has built-in time tracking connected to your client/customer projects and tasks which then automatically populate invoices for you, and creates really nice, professional-looking invoices. While getting the software setup initially, I did need to ask customer service for help a few times, and while it sometimes took a day or two for them to respond, that is pretty typical even for some paid software and they were always able to help solve my issue!
Cons
For a free product, I truly can't complain about anything!

- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
IDEAL AND EXCELLENT FOR BILLING SMALL BUSINESSES
Reviewed on 24/4/2018
Depending on your business, billing is very easy and affordable for services, schedules and articles
Pros
For young employees it is easy enough to add the products and their costs, and i can keep track of the schedules that have been created and included from the office or the cellular device, in addition to that I can send my clients the invoices by email in PDF formats
Cons
I am somewhat general about the billing information, and it may only be a whim of mine, but I would like to have more control of the information in my invoices. For example, my start time, end time, assignment name and some notes I want to write for each assignment billed to my clients
Response from Zoho
Hi Jorge,
Thank you for reviewing Zoho Invoice. We are happy to know Zoho Invoice has been helping you with your business invoicing.
Regarding your requirement, we presume that you would like to have separate fields for all the information. If that's the case, you can use custom fields to capture additional information. In case this is not what you are looking for, do write to [email protected], our support team will be more than happy to assist you with your requirement.
Cheers,
Zoho Invoice Team
- Industry: Internet
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho invoice is a must-have for any small business, agency, or freelancer
Reviewed on 3/4/2023
Pros
Extremely feature rich. If you need something from an invoice tool, Zoho has it.
Cons
There are really very few cons to Zoho...
Alternatives Considered
Quickbooks Online- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Invoicing Tool for Indian Startups
Reviewed on 3/4/2023
Pros
Indian Features like Currency and Real-time Currency Exchange Rate Calculations, GST Reporting
Cons
Limited Payment Gateway options. Options like Cashfree, Freecharge payment gateways which offers 0% commissions on UPI and Rupay debit card are not available on Zoho invoice
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We are fans and will use for the fore
Reviewed on 16/3/2023
Overall, Zoho Invoice is a user-friendly and feature-rich invoicing software that can be a great choice for businesses of all sizes. Its customization options, payment options, and integrations make it a versatile tool that can help businesses to manage their invoicing and accounting processes more efficiently.
Pros
We love the time tracking feature and the clear way the invoices detail the notes on hours billed.
Cons
Cumbersome to add projects and projects as a small business

- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho Invoice: Invoicing on the go...
Reviewed on 4/7/2022
Zoho Invoice is gamechanger tool for invoicing. Quick and easy to create invoice. Variety of available invoice templates to choose from.
Free of Cost available. Very convenient for freelancers and small businesses.
Pros
Zoho Invoice helps in creating invoice anywhere and anytime. Following are the key features of Zoho Invoice:
- Zoho Invoice is a free tool
- Variety of available templates and formats
- Easy to collaborate with team to create and manage invoices
- Easy payment reminders to customers
- Mobile applications are also available
- Track and Trace time and expenses
- Great support from the Zoho Support Team
Cons
The is nothing to dislike about Zoho Invoice. Zoho Invoice is a great tool available for free.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple yet powerful tool
Reviewed on 6/5/2023
Pros
The simplicity of the portals whether it be on the mobile or on the desktop allows us to run the business and monitor the business from anywhere in the world.
Cons
If there was an overview to see a vat report within the reports features, thats the only addition I would look for.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Nothing different than other software
Reviewed on 23/10/2019
The best part of the software is definitely the front facing client portal. This helps us keep clients informed. We may roll this back out in the future due to this feature.
Pros
Zoho is a solid piece of software. Love that they have a client portal! Clients can login and see their amount due on a project and make payments. They can accept estimates and change orders and pay immediately. This helps us get our money fast!
Cons
We ended up choosing Freshbooks, but only because Freshbooks was more intuitive. This is a great software for anyone that doesn't like Freshbooks.
Alternatives Considered
Quickbooks OnlineResponse from Zoho
Dear Justin,
Thanks for reviewing us.
We are happy to know that you liked the client portal that Zoho Invoice offers.
However, it's unfortunate for us that you chose to leave. If you can spare a few minutes and drop an email to [email protected], we could know more details on the reasons behind your decision.
We would love to have you with us!
Regards,
Harikrishna
The Zoho Invoice team