Zoho Invoice Reviews
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743 Reviews
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zoho Invoice is the perfect invoicing solution for freelancers
Reviewed on 17/5/2023
My experience with Zoho Invoice has been great. I used to use Wave to invoice clients for years....
My experience with Zoho Invoice has been great. I used to use Wave to invoice clients for years. But then they changed to only be available for US and Canadian customers. After that I then tried a number of other invoicing software and settled on Zoho Invoice. For freelancers and small businesses it is the perfect option, and completely free! It makes it quick and easy to add new customers, invoice them, and also keep track of outstanding payments.
Pros
I love that Zoho Invoice software is free to use, and also integrates Stripe to allow me to take credit and debit card payments. As a freelancer, I work with a small number of clients, and only send a few invoices per month, so paying for other freelancing software doesn't seem like good value. I like that the invoice can be customized to suit my branding, as well as adding custom fields such as an ABN. It is also minimalist and looks professional. Another great thing is that there are also no restrictions on the number of clients I can add, which is perfect because I do a lot of one off projects.
Cons
I don't like the way that the card payments via Stripe appear on the invoice. It is just a small icon of a card under the 'Payment Options' section, but it doesn't seem as clear or trustworthy as other invoicing software. I manually added text about clicking the icon to make a payment by debit or credit card via Stripe. However, I noticed that the number of clients who do so is significantly less than when I used to accept card payments via Wave. It can also be confusing to find certain menu items when configuring invoices - especially related to custom fields.
Alternatives Considered
FreshBooksReasons for Choosing Zoho Invoice
I only send a few invoices per month, and the Freshbooks Lite plan only has up to 5 billable clients. Because I do a lot of one off projects, I found myself having to delete previous clients to still be able to charge new ones. The next plan was double the price, and went from 5 to 50 billable clients - a significant difference.Switched From
FreshBooksReasons for Switching to Zoho Invoice
Zoho Invoice has all of the features that I need and is totally free. It also doesn't have any limitations on the number of clients I can invoice.- Industry: Luxury Goods & Jewelry
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very powerful for a free invoicing platform
Reviewed on 27/2/2023
Zoho Invoice makes the tracking of expenses and invoicing so much easier since you can do everything...
Zoho Invoice makes the tracking of expenses and invoicing so much easier since you can do everything in one place.
Pros
I am so impressed with Zoho Invoice.The Customer Portal is great to send invoices, timesheets and bills in real-time, and payment can be made directly from the porta. This is a great way for customers to stay informed of project progress and makes your life easy as well.Invoice templates can be customised and assigned per customer, which makes them great for branding or distinction between clients.Everything related to billing, invoicing, sending estimates and customer management can be done directly in your dashboard. Integrate with Zoho Mail, Zoho CRM or Zoho Expenses for an even more powerful suite to support your business.
Cons
Invoice templates are standard and basic, and customization features are limited to a few fonts and colours. Payment gateway integration options are limited to Stripe, Paypal and a few others. As a South African, I can only use PayPal, which is limiting.
Reasons for Choosing Zoho Invoice
Wave stopped supporting business from South Africa.Switched From
WaveReasons for Switching to Zoho Invoice
Zoho is an all-in-one solution that makes billing, tracking, reporting and invoicing so much more convenient than any of the other solutions available.- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Wish it had more features
Reviewed on 2/6/2022
Pros
It was fantastic for the price. You have a full suite of features for a fraction of what something like Freshbooks or Quickbooks cost. While it had significant limitations, the features are far and above what you would expect for the monthly fee
Cons
My review my be a little outdated as I have switched over to Quickbooks paired with an industry specific invoicing system. The main issue I had was that it was missing a strong estimation software that they had implemented in their CRM module. That baffled me as the CRM had a more customizable and robust system than their actual invoicing system did. What's more, it didn't translate over as cleanly as I would have wanted. This might have been fixed by now but the disparity between their different modules can be problematic.
- Industry: Consumer Goods
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
A Freelancer's Dream Come True
Reviewed on 1/6/2024
Pros
Zoho Invoice is a free online invoicing software that is perfect for small businesses. With this software, you can send invoices with ease from mobile or web and get paid quickly. You can choose from a ton of beautiful and customizable templates, add your logo and even automate recurring invoices. You can also send clients reminders for past-due balances and provide multiple payment options for customers to pay you securely.
My favourite feature is sending quotes for clients to approve and then converting the document to an invoice to bill them at a later date. I also love that I can track the time I spent on a project and bill them per hour. You can conveniently start a timer with your mobile device, laptop or Apple Watch and time will be logged in a calendar format.
You can also use Zoho Invoice to automatically scan expense receipts and calculate your travel expenses with the GPS and see your mileage. It features a dashboard where you can keep track of your business performance with insightful charts and graphs. Your customers also have access to a self-service portal where they can view their invoices or quotes and make payments.
Cons
You can’t produce financial statements.
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Atmosphere Company
Reviewed on 3/4/2024
We are new but we are satisfied in the using Zoho.
We are new but we are satisfied in the using Zoho.
Pros
Easy to use when we prepare an invoice for the client
Cons
different format and template needed to use when we prepare an invoice for the client
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho is the Best!
Reviewed on 8/12/2023
The Best!
Easily customisable!
Unlike other invoicing platform I was using before, I don't have...
The Best!
Easily customisable!
Unlike other invoicing platform I was using before, I don't have to log into every single customer account to create invoices.
Saved me a lot of time!
Pros
Unlike other invoicing platform I was using before, I don't have to log into every single customer account to create invoices.
Saved me a lot of time!
Cons
Nothing up to so far
Unlike other invoicing platform I was using before, I don't have to log into every single customer account to create invoices.
Saved me a lot of time!
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
It's Excellent
Reviewed on 7/12/2023
Pros
It's an easy to use application that I have access to on my phone. I can create invoices on the go and send them to my customers instantly. This is great when I'm pressed for time and need to send these documents off easily. I can also track who owes me money which is convenient when I have so many orders on a daily basis and cannot keep track of these things myself.
Cons
The app would be better if it had some of the features on the sirte.
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to navigate and use even if you do not have an accounting background
Reviewed on 22/1/2024
Pros
It tracks everything for you. Auto updates online paid invoices, lets you see at a glance unpaid invoices and how long since they have been pending. Has mobile apps also which work great.
Cons
Can't really complain about anything. Have enjoyed using the product.
Reasons for Switching to Zoho Invoice
Better pricing, easier implementation for small business.- Industry: Online Media
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Another amazing solution from Zoho
Reviewed on 1/1/2024
Pros
You get all the invoicing features you need as a freelancer, for free. You can do even more with paid features, but I found what I need with the basic features, and I'm thankful this software exists.
Cons
The branding customisation is limited to the logo, and the invoices are watermarked. If that doesn't keep you from using this software, you'll be happy with the rest of the features.
- Industry: Computer Software
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Zoho Invoices for Individuals
Reviewed on 7/9/2024
Pros
It's was simple and quick. We can also record payments and keep track if all invoices are closed or not.
Cons
There is not much I dislike about Zoho. Though I have just started using it.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
That's my choice for invoice software
Reviewed on 4/11/2021
The software is awesome. No complains. I really like the UI and the templating system is the best...
The software is awesome. No complains. I really like the UI and the templating system is the best I've used. I've tried many similar software but none had all those options that lets you customise in depth your invoice layout, fields and overall appearance. Try it out.. the base plan is free!
Pros
I tried many invoicing systems but none had the ease and depth needed to customise and translate all the fields needed to be compliant to my country tax and formal rules. The templating system is awesome, the way u can set automatic invoicing will save you a lot of time. This is just the best invoice software I've used and I'm still sticking with it.
Cons
The only drawback is that you can't delete customers if you have an invoice regarding them. This can limit your free trial or your free plan. If you always work with the same customers it's fine.. if you always have new and many customers this is something to think about first.
Reasons for Choosing Zoho Invoice
Whmcs takes too much effort for a little companySwitched From
WHMCSReasons for Switching to Zoho Invoice
I choose Zoho because I could customise the invoice template and fields to be easy to use and compliant to my country laws. All the other solutions were not customisable enough to meet the Italian tax regulations standards but might work well in other coutries.- Industry: Information Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product for small business
Reviewed on 25/5/2023
excellent simple system for most small business
excellent simple system for most small business
Pros
Simple invoice and expense tracking easily tracked on dashboard with drilldown to details. Can add business logo to invoice. Can enter time and have projects populate an invoice; can add items for quick entry; can add invoice discounts at $ or %; can attach timesheets; option to send to multiple emails, option to attach pdf of invoice to email and modify email contents. Also great support.
Cons
when a new invoice line is entered, the empty default line remains and has to be deleted
Reasons for Choosing Zoho Invoice
integration with expenses and Zoho expense entry has faster and better receipt attachment auto scan from emails and app. i.e. expenses in email can be inline or attached and it will auto-scan eitherSwitched From
WaveReasons for Switching to Zoho Invoice
qbo not requred for simple business, zoho better than wave as described in 'why switched'- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Industry leading "free" invoicing software
Reviewed on 6/5/2023
Superb!
Superb!
Pros
Zoho invoice has all premium and more than required feature for a small to medium enterprise and that too at no cost at all.
Cons
Honestly, yet to find to find something which I didn't like or is not useful for my organisation.
Alternatives Considered
TallyPrimeReasons for Choosing Zoho Invoice
Ease of creating, amending, processing and sharing invoices. This software also lets you keep track of your monthly turnover, account receivables and many more important metrics quite effortlessly.Switched From
TallyPrimeReasons for Switching to Zoho Invoice
Simple UI.- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Invoicing is excellent
Reviewed on 12/5/2023
Brilliant
Brilliant
Pros
Very easy to set up, create customers, items, invoices, allocate payments, pull reports. Exceptionally easy to navigate on laptop or mobile
Cons
After changing a customers information, I struggle to amend previous invoices to reflect the new info
Alternatives Considered
Sage AccountingReasons for Choosing Zoho Invoice
Needed an online app to invoice customers on the 'run'Switched From
Microsoft ExcelReasons for Switching to Zoho Invoice
Cost, ease of use- Industry: Wine & Spirits
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho invoice is a very useful and not expensive tool to manage billing, invoicing and...
Reviewed on 18/3/2023
reducing invoicing creation time, invoicing payment management and customer management.
reducing invoicing creation time, invoicing payment management and customer management.
Pros
InvoicingFinancial reportingAccountingexpenses managementcustomers management
Cons
integration with microsoft application will be ideal
Reasons for Choosing Zoho Invoice
Zoho has more functionalities and easier to useSwitched From
WaveReasons for Switching to Zoho Invoice
Zoho has more functionalities and easier to use- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho is good for small consulting businesses
Reviewed on 26/4/2023
Very good - have used it for a long time and improvements are coming out all the time.
Very good - have used it for a long time and improvements are coming out all the time.
Pros
Easy to setup and Intuitive to use. The Zoho team are making good improvements to the system regularly
Cons
Limited in that it does provide a p&L statement report
Alternatives Considered
XeroReasons for Choosing Zoho Invoice
Xero too expensive and getting less flexible all the time.Switched From
XeroReasons for Switching to Zoho Invoice
see above- Industry: Management Consulting
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use invoicing software for small businesses
Reviewed on 20/2/2023
It made invoicing quicker, more professional and far more secure than creating invoices in Word.
It made invoicing quicker, more professional and far more secure than creating invoices in Word.
Pros
Zoho Invoice is intuitive, easy to set up and makes invoicing efficient. User interface is logical and clean.
Cons
No negative aspects to Zoho Invoice. I only stopped using it as I upgraded to Zoho Books for the full accounting functionality.
Reasons for Choosing Zoho Invoice
Wanted better information security, more professional layout and reporting functions (Word). I found Xero to be a little clunky and less intuitive for a micro business.Reasons for Switching to Zoho Invoice
More intuitive and good value- Industry: Design
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great App
Reviewed on 3/12/2019
Zoho invoice makes it easier for me to create invoices on the go and be able to share them with my...
Zoho invoice makes it easier for me to create invoices on the go and be able to share them with my customers and also be able to track the transactions and history for all my clients
Pros
What I like the most about Zoho invoice is that it is easy to use and has all the necessary tools that you will need to create, send and file proper invoices
Cons
What I like the least about this software is that it’s a bit difficult to access the Control Panel and be able to configure some of the settings
Alternatives Considered
QuickBooks OnlineReasons for Switching to Zoho Invoice
It is much easier to use and also customize also has cheaper eco system of other servicesResponse from Zoho
Dear Thobane,
Thanks for the review!
We are glad to know that you are able to create invoices on-the-go and share it with your customers easily.
Regarding accessing the settings, we love to know more on which part of the configuration you found to be a little hard to reach. You can reach out to [email protected] when you have the time and we shall pass on your feedback to our design team.
Regards,
Harikrishna
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why Zoho is the best way to go?
Reviewed on 15/4/2023
My overall experience using Zoho is great.
My overall experience using Zoho is great.
Pros
I love that I can create an invoice for also anything. I can create one for different projects and track my sales. With online invoicing, my customers can get their estimates and access them on their end. They are also able to see what's happening. I also have the Zoho app whereby I can use anywhere at any time. I love that the payment process can be done online in the conform of my one or anywhere.
Cons
I like all the features that come with Zoho.
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Is A Great Option, At Least From A One Man Band Perspective
Reviewed on 29/4/2023
Really good; I needed something to automate time tracking to billing and invoicing in a robust...
Really good; I needed something to automate time tracking to billing and invoicing in a robust manner. Zoho will be the tech stack utilized to process out other needs as well, for myself and my marketing clients.
Pros
It was easy to set up, and when I ran into particular setup difficulties between Zoho Projects (time tracking) and Zoho Invoice, the support that was given was exceptional.The support knew exactly what was needed between both portals to get me back on track.
Cons
A checklist being more prominent to guide the full top down setup would be appreciated, but this isn't a real issue with how good support was. The knowledge articles are prominent thought.
Reasons for Choosing Zoho Invoice
Loved both Tracking Time and Todoist, but I needed something more specific to the task, and porting over from one technology to another works, but I gravitate towards heavily integrated products.Reasons for Switching to Zoho Invoice
Project Management directly into and automatically calculated into straight line integration under one roof. Hard to pull off, but Zoho has incrementally become good and better over time to do so.- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Very Satisfield With Zoho Invoice
Reviewed on 3/4/2023
I use it to enter time to be billed and expenses (both reimbursable by clients and things for my...
I use it to enter time to be billed and expenses (both reimbursable by clients and things for my company). Having the mobile app allows me to do both things when not at my computer. Then when it's time to create an invoice it's quick and easy.
Pros
The mobile app simplifies entering my time and expenses while I'm away from my computer. Also, I was using a self-built web based program I wrote 25 years ago. Zoho Invoice had all the things I needed to be able to switch easily. It also has a lot of functionality I don't use. And it's nice I'm not forced to use parts I don't need.
Cons
Some of the reports in the online version are not available in the mobile app. Also, I haven't figured out a way for it to tell me which clients I need to invoice in the current billing cycle. I can look at my time entries and my expense entries and figure it out. But it would be nice to have a report to run to show unbilled totals by client/customer for a given time period. If that exists I haven't found it.
- Industry: Graphic Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mr
Reviewed on 29/5/2017
Zoho Invoice provides a full-featured accounting tool for self-employed service professionals who...
Zoho Invoice provides a full-featured accounting tool for self-employed service professionals who don't need to manage bank accounts or balance sheet assets. If you sell your time or sell (or resell) products you create and don't need an inventory system, Zoho Invoice is nearly perfect.
Pros
Practically everything is so well-thought out. Zoho Invoice is everything a self-employed person or entrepreneur needs to manage contacts, quotes, invoices, receivables and expenses. It even has robust support for time billing (projects, tasks, etc.), sales tax, recurring invoices, and even multiple currencies (I just need USD, but the capability is there). Zoho Invoice is the almost perfect accounting tool I need to track income and expenses. When my data is entered and up to date, getting my data to my accountant for income tax prep is as simple as exporting two spreadsheets.
Cons
The expense feature set includes the ability to track mileage. This feature is represented well on the iOS app, but in order to enter a mileage record with an odometer reading, the system requires both a beginning value and an ending value at the same time. This really doesn't work. I would have to note my beginning mileage then enter it along with the ending mileage at the end of the business trip. As such, I use a standalone mileage app called MileBug.
- Industry: Design
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy and helpful invoicing system for any business big and small
Reviewed on 11/5/2023
Great experence
Great experence
Pros
Since I migrated to Zoho, I am able to generate quotes and invoices. Some of the service I supply are per month while others are per year. With Zoho I can setup an invoice to generate once a year for annual customers on an ongoing setup, therefore no need for me to remember to send the annual invoices, but Zoho does that for me.
Cons
The inability to generate payslips. As a business looking to scale up, it would be a great thing to be able to generate payslips for employees and myself within the same system, that way it will be easy to manage all admin things of the business on one platform
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
The Best Invoicing Software, Anywhere!!!!
Reviewed on 14/4/2023
It saves me a ton of money and time. Most invoicing apps are complicated and confusing. With Zoho...
It saves me a ton of money and time. Most invoicing apps are complicated and confusing. With Zoho they just showed the world how easy invoicing can be. All you need is 5 minutes and you are an invoicing and accounting expert.
Pros
Its easy. Its not confusing. It keeps everything organized. It cuts down on paperwork. It keeps you out of the office and in the field.
Cons
What is there not to like about it. It almost does the work for you.
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Freelancers will fall in love!
Reviewed on 23/1/2019
Wonderful! Can't say enough about Zoho Invoicing component!
Wonderful! Can't say enough about Zoho Invoicing component!
Pros
After having tried to find solutions that are cloud-based, available on multiple devices and is easy to use, this is absolutely the best economic solution!
I am a part-time design freelancer with many clients to balance jobs/AP/AR, needless to say, I needed an easy to use solution that I can quickly find, send, follow-up or expense items. This is by far the best option for that type of invoicing!
-Customizable
-Detailed reports & dashboards
-Estimates
-Terms & conditions
-Easy entries by client
-Sortable
-Can use on desktop & mobile
-Timesheets (although I don't utilize this function)
Cons
Honestly, I have yet to find a flaw for my needs. This is such a wonderful solution for small to midsize businesses and perhaps nonprofits. Not sure how well it would fare for larger organizations.