QuickBooks Online Advanced Reviews

QuickBooks Online Advanced

4.4 (965)
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Accounting & business management for small businesses

Overall rating

4.4 /5
(965)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.1/5
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965 Reviews

Ravi
Ravi
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

We use it, kind of the defacto product for SMB right?

Reviewed on 11/9/2023

Not bad, support is out of country but it is ok support. Lingering problems always exist as there...

Not bad, support is out of country but it is ok support. Lingering problems always exist as there are undeveloped or poorly developed portions of this app that you run into often.

Pros

The integrations are fantastic with QBO. I use so many plugins.

Cons

Its slow, and during high use times the slowdowns are pretty devastating to usability.

Misty
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommend

Reviewed on 15/3/2024

I enjoy using this software and have saved a lot of time with bringing all things into one...

I enjoy using this software and have saved a lot of time with bringing all things into one location. Plus handing over reports and data to the accountant has been a breeze since using this.

Pros

This product optimized our invoicing, inventory, client information and more into one location which saved on price and saves a lot of time.

Cons

I do not love the price per user and would like to see a group discount or something.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to QuickBooks Online Advanced

Because Quickbooks has been around for a long time and a trusted name. I made the final choice because I found. Quickbooks kb with updates on what they are doing to keep everyone’s info secure.
Debi
Overall rating
  • Industry: Banking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Disappointed in QB Online constant updates

Reviewed on 29/3/2024

It has been beyond frustrating working with QB customer service to add back a column on a report...

It has been beyond frustrating working with QB customer service to add back a column on a report that was removed (probably accidentally in June 2023). I want to see the NOTES field added back to the Customer export and have reached out to numerous supervisors and have been told many times it will be added back. It is now 10 months later and the field has not been added back.
I have provided "Feedback" numerous times as well.
Super frustrated with the customer support team not taking steps to fix this.

Pros

It's important to access QB from different computers/locations.

Cons

It has been beyond frustrating working with QB customer service to add back a column on a report that was removed (probably accidentally in June 2023). I want to see the NOTES field added back to the Customer export and have reached out to numerous supervisors and have been told many times it will be added back. It is now 10 months later and the field has not been added back.
I have provided "Feedback" numerous times as well.
Super frustrated with the customer support team not taking steps to fix this.

Nicholas
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

View/Print, stubs, W2, or any other info you need!

Reviewed on 27/10/2024

I've only been using quick books for about 2 months. We recently just switched over to this at my...

I've only been using quick books for about 2 months. We recently just switched over to this at my job.

Pros

Being able to view/print, your pay stubs, W2, or, any type of tax information you need to view.

Cons

There's nothing that I dislike, but, I've had many issues wben viewing my stubs, or tax info, the entire app stays on a blank white screen. Other than that, I like using QuickBooks!

Krystal
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QBO needs to be your go-to

Reviewed on 4/3/2024

Pros

QuickBooks online's ease of use makes it a perfect accounting solution for everyone from new business owners with little to know accounting knowledge to CPA's

Cons

While it tries to make things easier some of the defaults are a bit confusing to the accountant

Reasons for Choosing QuickBooks Online Advanced

Cost and the system was too robust. The issues between posted transactions and nonposted always interrupted the closing process

Switched From

Sage Intacct

Reasons for Switching to QuickBooks Online Advanced

Price was well below being able to use techsoup but also, as mentioned the ease of use and simplicity of the system still gets the job done without the fluff.
Lisa
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Veteran User of QBO

Reviewed on 1/11/2023

Overwhelmingly positive. I find it very intuitive. It does the job and I enjoy using the software....

Overwhelmingly positive. I find it very intuitive. It does the job and I enjoy using the software. It doesn't frustrate me.

Pros

The reporting is good, the system is robust, the bank rec works, a lot can be automated, I use the payroll feature too which saves a lot of time.

Cons

The pension connection keeps not sinking so I manually have to go to the NEST website to enter in the numbers.

Robert
Overall rating
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Surprised that I like Quickbooks Online

Reviewed on 24/11/2023

I knew I would have a learning curve after using Desktop Premium. That learning curve was shorter...

I knew I would have a learning curve after using Desktop Premium. That learning curve was shorter than expected and I am now considering features such as expense receipts. I will compare to using Expensify (which I dislike, but is used by several staff). I am always able to find workarounds and/or strategies to do what I want to do with invoices, reports, bills, and reports. I haven't fully explored the reporting features yet, though the immediate needs are easily met.

Pros

As I become more familiar with navigating through QBO (this software), I have come to like it much more than a previous version which I used briefly a few years ago. I like this software and have had only minor and temporary adjustment issues after converting from Quickbooks Desktop Premium.

Cons

Surprisingly, I don't have any strong dislikes. My navigation and use habits with Desktop had developed over several years. I can do everything in the Online version though I spend longer at this point. The new habits are quickly decreasing the extra time I initially spent. I found that I can have a few browser windows open so I am not constantly going back to a previous menu item. That was a major issue initially, and is now a minor annoyance at times.

Claire
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

We love it and use it almost every day for our business

Reviewed on 24/11/2023

We love Quickbooks Online Advanced and it’s the only option for us when it comes to our tax prep,...

We love Quickbooks Online Advanced and it’s the only option for us when it comes to our tax prep, invoicing, bookkeeping and getting paid.

Pros

We love how easy it is to coordinate with our CPA, invoice our clients, and get paid easily and quickly. We tried so many other options and this was the obvious choice for us.

Cons

It is a very busy dashboard and menu system. It may be because we don’t need all the functions for our business, but it has a lot going on when you first log on and before you learn exactly what you need.

Kaitlin
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 0.0 /10

Mad at Quickbooks

Reviewed on 25/3/2024

We are very displeased with Quickbooks Online and will be looking for another program.

We are very displeased with Quickbooks Online and will be looking for another program.

Pros

We liked Quickbooks Desktop, and Quickbooks is discontinuing that program, so we were forced to switch. The thing we liked most was not having QuickBooks onlinr.

Cons

QuickBooks desktop is nothing like Quickbooks online. They may have well been written by completely different companies and the learning curve is impossible.

Leah
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Truly great program

Reviewed on 8/6/2023

It has been an overall positive experience. Our old program was clunky and really was not designed...

It has been an overall positive experience. Our old program was clunky and really was not designed like move modern programs. Quickbooks Online Advanced is truly a great product.

Pros

I like that everything is easy to use and intuitive. We swapped from another program and were able to jump right in and start working immediately with little to no training.

Cons

The only issue that I have with Quickbooks Online Advanced has to do with the integration with Clio. The issue happens when you write one check to a vendor for multiple client matters. It ports them over to Clio as one entry. Other than that everything works perfectly.

Mrima
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Online Advanced at KSLH

Reviewed on 30/7/2024

General ledger, accounts payable and receivable automation.

General ledger, accounts payable and receivable automation.

Pros

QuickBooks Online Advanced automates project accounting, billing and invoicing processes.

Cons

QuickBooks Online Advanced allocates all features that I yearn to use on a daily basis without any issue.

Adeniyi
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What I Know bout QuickBooks Online Advanced

Reviewed on 11/7/2024

Pros

Automating over 80% of repetitive accounts tasks such as billing and invoicing is what I like most about QBOA.

Cons

QuickBooks Online Advanced suits all my needs - I can’t complain at all.

Adebisi
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Online Advanced Review

Reviewed on 9/7/2024

Pros

I use QuickBooks Online Advanced on a daily basis to automate tasks such as project accounting and job costing.

Cons

QuickBooks Online Advanced offers all the features that I yearn to use on a daily basis.

Nelly
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QuickBooks Online Advanced Review

Reviewed on 20/9/2024

Automating accounts payable, receivable and general ledger is made easy by QBOA.

Automating accounts payable, receivable and general ledger is made easy by QBOA.

Pros

QuickBooks Online Advanced streamlines accounting processes by automating workflow in real-time.

Cons

At the moment, I am experiencing zero flaws when using QBOA.

Joe
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use and very convenient

Reviewed on 7/2/2024

It has provided me everything I need to do my job well and has a simplicity that allows me to work...

It has provided me everything I need to do my job well and has a simplicity that allows me to work very quickly and efficiently. The things it might lack are not critical to what I need to get done at work.

Pros

QBO is very user friendly and easy to get acquainted with quick. There are enough features to allow you to do a multitude of tasks. Online bill pay is an essential feature for us and allows us to send ACH payments for free in a timely manner. The system is able to operate quickly and not slow down with multiple programs open at once.

Cons

Can be difficult to find discrepancies/accounting errors. Could have more protections against altering previous period numbers.

Jennifer
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Product

Reviewed on 25/1/2024

Works great and is a product I would buy again. It was easy to learn and is very user friendly/

Works great and is a product I would buy again. It was easy to learn and is very user friendly/

Pros

If you are an online store or do online billing this product is great. I use it in my brick and mortar so it's not the best option due to the payment processing because it doesn't provide a credit card receipt to be signed. Other than that I love it. It keeps track of everything so it makes tracking so easy.

Cons

It doesn't work well if you are a brick and mortar. I wish there was a compatible credit card machine that would print a receipt for the client to sign.
There are a few quirky things in the set up for the invoices and receipts. It will not print the phone number in it's proper place. I've improvised but it's just annoying.

Adam
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great system for our business

Reviewed on 3/8/2024

Extremely positive it has a been a great tool for pur business

Extremely positive it has a been a great tool for pur business

Pros

It is a great tool for our business to manage our payment accounts

Cons

The onboarding process can be a bit overwhelming at first

Aram
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tools for financial reports and tracking

Reviewed on 28/9/2024

Overall it's a must for our business to manage our finances well

Overall it's a must for our business to manage our finances well

Pros

QuickBooks online helps our business be prepared for reports each quarter

Cons

Sometimes the options can be overwhelming but there's always help.

Austin
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Comprehensive & easy to use

Reviewed on 18/9/2024

Overall very easy to use, with an entire suite of entry & reporting tools that make it easy to...

Overall very easy to use, with an entire suite of entry & reporting tools that make it easy to review my work.

Pros

I love using the accountant tools, especially the reclassify feature.

Cons

Every once in a while the software can be buggy.

Sarah
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great customer service and easy integration

Reviewed on 30/9/2024

I appreciate its comprehensive features for managing finances and the fact that it highlights...

I appreciate its comprehensive features for managing finances and the fact that it highlights challenges. There is also a great deal of customer support.

Pros

Easily integrates with a variety of third-party applications.

Cons

Regular updates can sometimes disrupt workflows or require users to relearn certain features.

Daniel
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

it’s a powerful tool, but it’s best for businesses that need more than just the basics

Reviewed on 13/10/2024

If your business is growing and you need more than the basics, this is a solid choice! Highly...

If your business is growing and you need more than the basics, this is a solid choice! Highly recommend for those looking to take their accounting to the next level.

Pros

You get dedicated customer service, which is helpful for any questions or issues.

Cons

it can take time to learn how to use everything.

Cody
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great product for SMBs and growing enterprises.

Reviewed on 12/8/2023

Good! 7-8/10. It's not perfect & may not be the best fit for massive organizations, but you can get...

Good! 7-8/10. It's not perfect & may not be the best fit for massive organizations, but you can get a lot of mileage from it if you spend time with the software & get comfortable with the range and depth of features available to Advanced users. Always play with the beta features!

Pros

QBO Advanced is designed to be an all-in-one finance & accounting solution. There are larger-scale ERPs out there, e.g. Oracle, ION, but Intuit definitely has the market cornered on out-of-the-box F&A software. Because Intuit has so many components available, the software is also modular to a certain degree & admins can turn on/off features as needed.

Cons

Intuit does not play nice with 3rd party integrations. There IS a developer portal if you're technical enough to do API work, but we've found software add-ons like Zapier are often necessary to build task automation into the manual steps of many QBO processes (which you will need if your organization works at scale & does not have a large accounting team).

Christal
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

QBO Advanced is a Step Up

Reviewed on 4/5/2024

Pros

The ability to add more categories and classes as well as the advanced customization of reports are very helpful.

Cons

I wish there were more exce like features available within the reporting customization.

Jessica
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QBOA Insight

Reviewed on 17/9/2023

Invoice customization.Inventory control.Project accounting.

Invoice customization.Inventory control.Project accounting.

Pros

QuickBooks Online Advanced gives me the ability to automate complex and repetitive accounting tasks from AP, AR, GL to billing and invoicing.

Cons

I have used QuickBooks Online Advanced for nearly ten years and it never fail to suit my needs whenever I turn to it.

Arianna
Overall rating
  • Industry: Supermarkets
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Experience with QBOA

Reviewed on 3/9/2023

Project accounting.Revenue management.Financial management.AP, AR and general ledger automation.

Project accounting.Revenue management.Financial management.AP, AR and general ledger automation.

Pros

QuickBooks Online Advanced makes it easy to manage revenue, which help get rid of fraud and errors in real-time.

Cons

QuickBooks Online Advanced integrate with external apps to offer capabilities for global enterprise organizations.