QuickBooks Online Advanced

4.4 (864)
Accounting & business management for small businesses

Overall rating

4.4 /5
(864)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.0/5
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864 Reviews

Ali
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best accounting software

Reviewed on 24/5/2022

Quickbooks is the most popular accounting software for small businesses and entrepreneurs. And for...

Quickbooks is the most popular accounting software for small businesses and entrepreneurs. And for good reason! Quickbooks makes running your business easy, which is why it's so popular amongst entrepreneurs. Using Quickbooks made my accounting so simple. I love how I could sync everything to my phone and never miss an invoice or payment.

Pros

QuickBooks is the best accounting software for established businesses and startups. It offers the best tools to make sure you always have the most accurate financial data possible, no matter what. And their technical support is second to none!

Cons

Ability to send invoices via text messages

Response from Intuit

Hi, Ali, and thanks for writing your review!

We're so glad to hear that QuickBooks has made managing your business financials so much easier! That way you have more time to do what you love!

If you have any suggestions on features you think would make QuickBooks even better, please don't hesitate to send them over for our Developers review by using the 'Feedback?' icon in-account, as this is how we improve upon our products.

We appreciate you being part of the QuickBooks family!

-Faith, The QuickBooks Team

Laura
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Quickbooks Online is Sleek, Professional, Easy, but Lacks Some Custom Reporting Features

Reviewed on 11/12/2019

Overall, Quickbooks Online can replace the accounting software of most small-to-medium businesses....

Overall, Quickbooks Online can replace the accounting software of most small-to-medium businesses. It's easy to use and fast. You can use Quickbooks Online from anywhere, any device, at any time. That's a big deal. I love having the ability to browse it on my computer and then, when I need to, bring it up on my phone when I'm at the coffee shop or with a client. Intuit hit it out of the park with this app.

Pros

The best feature is easily the sales tracking. It's easy to create quotes, turn them into sales orders, and then onto invoices. The process is easily linkable with many POS and ecommerce solutions.

Cons

QBO lacks some of the most robust reporting features that I'm used to. This is the biggest issue with the online software.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Choosing QuickBooks Online Advanced

We needed a program that would have 24/7 uptime and allowed for faster uploads/imports.

Switched From

Odoo

Reasons for Switching to QuickBooks Online Advanced

Wanted the web-based application for easier availability, scalability, and extensibility.
Lourine
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

QBOA Review

Reviewed on 22/8/2023

Financial reporting help reduce fraud with the help of QuickBooks Online Advanced.

Financial reporting help reduce fraud with the help of QuickBooks Online Advanced.

Pros

QuickBooks Online Advanced automates over 85% of manual accounting tasks such as billing and invoicing.

Cons

I use QuickBooks Online Advanced on a daily basis and I rarely encounter issues on matters concerning financial management.

Gary
Overall rating
  • Industry: Chemicals
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Adequate for simple product businesses

Reviewed on 11/12/2019

We run our business on it and have to work around all the limitations, it gets the job done, but we...

We run our business on it and have to work around all the limitations, it gets the job done, but we spend a lot of time having to use excel outside the product to get things completed. It is getting better but so slowly we have considered moving to another online software package.

Pros

QBO is an easy to use intuitive accounting software package with generally reliable online access. It has the basic accounting features that you would expect for a small business, but lacks the detailed features necessary for a bundled product business (one where your product is composed of Bill of Materials and you need to track the details on the sub components - think of gift baskets with 10 items in it, and the basket has a single SKU.) QBO has been improving in many ways and priority circle is a welcome addition to getting support.

Cons

The Reporting is really poor, you cannot simply build a report using any fields there are significant limitations of what fields you can include in a report. For instance you cannot write a report with customer and invoice information in it. IE. What customers have bought what products and when - this can't be done you need to export all the data and then do your own intersection to answer that question.

There is really limited inventory tracking - as long as you stock and sell individual wigets your are ok, but if you sell bundles you are screwed. We have to do all inventory tracking outside of QBO because it is so lacking.

You can't not do line item discounts.

You cannot have negative product line items ( like volume discounts or returns, etc.)

There are so many basic features in QBO Desktop that are totally lacking in the online version.

Verified Reviewer
Overall rating
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Full-featured Online Accounting Platform

Reviewed on 5/7/2023

Help get rid of manual accounting tasks such as billing and invoicing.

Help get rid of manual accounting tasks such as billing and invoicing.

Pros

QuickBooks Online Advanced has mobile, PC and tablet capabilities. It makes it rapid to carry out financial processes without involving any manual process.

Cons

It’s been a while ever since I encountered any challenge on QBOA.

Donnell
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Convenient, Easy to use!

Reviewed on 11/12/2019

It is a useful tool and has provided everything we need it to do for our growing business.

It is a useful tool and has provided everything we need it to do for our growing business.

Pros

It's easy to use, straight forward and the tech support is awesome!

Cons

Some features are not as easy to use as the desktop version. Many missing features or they are "add-ons" at an additional charge.

Alternatives Considered

QuickBooks Desktop Enterprise

Reasons for Switching to QuickBooks Online Advanced

It was less expensive and was easier to use remotely.
Jessica
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Such a go to product!

Reviewed on 11/9/2023

Pros

I like that I can manage my expenses, receipts, and totals and track my travel spending.

Cons

It does require some training, it isn't completely intuitive to use

Lisa
Overall rating
  • Industry: Warehousing
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Advanced or not

Reviewed on 3/8/2023

Fairly easy to navigate. I like how you can customize reports.

Fairly easy to navigate. I like how you can customize reports.

Pros

That it can track our inventory better than other programs

Cons

It doesn't let me convert a quantity in different measurements.QBO Advanced does let me create a pick ticket in an estimate, only in an invoice.

Verified Reviewer
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use

Reviewed on 4/8/2023

Pros

Use anywhere, everywhere. It dramatically helps me to view my company's financial situation.

Cons

The pricing is more expensive than I expect.

Sherry
Overall rating
  • Industry: Accounting
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best accounting software for small businesses

Reviewed on 21/9/2023

Pros

1) Easy to use and access; 2) provide really good data output

Cons

If you try to download data over multiple period, you typically have to do that in different batches because theres a limit of rows you can have in the data output

Selcuk
Overall rating
  • Industry: Investment Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Financer's Dream

Reviewed on 8/12/2022

The platform is incredibly intuitive and provides a wide range of features and tools that make it...

The platform is incredibly intuitive and provides a wide range of features and tools that make it easy to manage finances. The reporting capabilities are comprehensive and accurate, and the cost is worth the investment.

Pros

I have been thoroughly impressed with QuickBooks Online Advanced. The platform is incredibly intuitive and provides an array of tools and features that make it easy to manage finances. The accounting and invoicing processes are efficient and user-friendly, and the reporting capabilities are comprehensive and accurate.

Cons

One of the drawbacks of QuickBooks Online Advanced is the cost of the subscription. While the features are worth the investment, the cost can be steep for small businesses with limited budgets. Additionally, the platform can be complicated to navigate for those with limited accounting experience.

Ryan
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quickbooks Online Advanced

Reviewed on 11/12/2019

There are so many reasons why we love working on Quickbooks online. The credit card processor...

There are so many reasons why we love working on Quickbooks online. The credit card processor working through our website, the mobile app and card processor, as well as the integration to WordPress and to help add automation to our financial recording.

Pros

There are so many features to this software, but my favorite is definitely the online platform. I am able to see the progress of the business through my phone or iPad and not just sitting behind a desk. So much business is done on the road or moving around and having the app easily accessible I can always be in touch with what is going on in the company.

Cons

Setting up the new company file was difficult. We were moving from QuickBooks desktop and it had to much data (20 years worth) that we were not able to compress it then upload the information to the new platform. We were able to do batch uploads which did allow us to preserve some data but it did make the transition a little more difficult than it needed to be.

Alternatives Considered

QuickBooks Desktop Pro

Reasons for Choosing QuickBooks Online Advanced

We made the switch to help add automation to our process and to move to software better suited for our needs. We were using the Desktop version for 20 years so we needed to get something newer and more customizable.

Switched From

QuickBooks Desktop Pro

Reasons for Switching to QuickBooks Online Advanced

We looked at enhancing our QuickBooks desktop, but all the pros that online had for us gave us only one option and that was to upgrade to the online version. The Quickbooks IOS App and the integrations with our website make it the best software for us by far.
Kyle
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of use

Reviewed on 11/12/2019

The chart of accounts feature of QBO is much cleaner than the two previously used accounting...

The chart of accounts feature of QBO is much cleaner than the two previously used accounting softwares. Also the reporting functions are much more user friendly for non-accounting employees trying to find financial information that makes sense to them.

Pros

Everything is very clean, and easy to navigate. The general features of the software are user friendly to all levels of accounting. If you have never used an accounting software before QBO makes it very accessible to find important and valuable information about your finances with relative ease.

Cons

The more in depth features do take a little time to navigate. There are also a lack to "advance" features for some of the functions but it overall fits the bill. There is nothing that is missing that is an absolute need for business function- just more of a "would be nice".

Alternatives Considered

Xero

Reasons for Choosing QuickBooks Online Advanced

Enjoyed the interface better. The template is much easier to navigate and I find the accounting features to make much more sense to me personally.

Switched From

FreshBooks

Reasons for Switching to QuickBooks Online Advanced

Used the other product briefly and made the final decision for QBO after not being able to get in contact with the other company's customer service for multiple days to resolve any issues.
Curran
Overall rating
  • Industry: Public Policy
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Complicated Software, With Deep Capability

Reviewed on 21/8/2019

Overall I find it very helpful. It is easy to enter and find bills. It had a steep learning curve,...

Overall I find it very helpful. It is easy to enter and find bills. It had a steep learning curve, but once overcome, it is extremely helpful software.

Pros

The ability to find any transaction, bill very fast. There are reports that can be deeply customized, bills can be searched easily, and it is easy to switch between companies.

Cons

It has too many features! It has a million options, and options within options. If you are inexperienced with the software, it can be hard to find what you are looking for. Once you do find things it becomes quite simple.

Response from Intuit

We love knowing you've been able to locate the transactions you're looking for quickly and easily, as well as create customized reports to view specific data, Curran! We wanted to make sure to provide as many options and features as possible to meet your business needs. To find out more about how certain features work in QuickBooks, we invite you to check out our video tutorials: https://quickbooks.intuit.com/tutorials/

Thanks for a great review!
Morgan, The QuickBooks Team

Milena
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great!

Reviewed on 13/5/2023

I like how easy, reliable, and multi-functional QBO Advanced is. I use it for a client and it saves...

I like how easy, reliable, and multi-functional QBO Advanced is. I use it for a client and it saves me time and money.

Pros

I like the many features QBO Advanced has to offer. It saves time and money. It is great for growing business. It is easy to integrate with many other apps if needed.

Cons

The least I like would be the price, however, with the many features it has to offer - it definitely is a must for a growing business with more complex workflows.

Alternatives Considered

Zoho Books, FreshBooks, Xero and Microsoft Excel

Reasons for Choosing QuickBooks Online Advanced

Needed more flexible and reliable software.

Reasons for Switching to QuickBooks Online Advanced

It just has all of the features the company needs.
Verified Reviewer
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Revolutionize the Way You Manage Your Finances With QBO

Reviewed on 12/2/2023

Pros

I love how it is user-friendly and intuitive, making it easy for me to manage my finances without having an extensive background in accounting. Also, I can access my financial information from anywhere, at any time, as long as there is an internet connection.

Cons

There is nothing I liked least about QBOA.

Alternatives Considered

FreshBooks

Reasons for Switching to QuickBooks Online Advanced

Because Quickbooks Online Advance offers a wide range of features, including invoicing, expense tracking, and reporting, allowing me to manage all aspects of my company's finances in one place.
Brandon
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

TMG QB Online Review

Reviewed on 2/12/2022

The product is easy to use and comprehensive for how we use it.

The product is easy to use and comprehensive for how we use it.

Pros

I like the integration options available through the web version vs. the desktop version. We have been able to provide advanced reporting utilizing these features.

Cons

I wish the Advanced version had the backup feature included and wouldn't require the large additional fee to include this feature. I also wish the budgeting tool was included in the basic version and didn't require a higher level option since budgeting should be done at the basic level for any small business. I also wish the integration to Power Bi was no longer in beta so that functionality can be fully utilized.

Veronica
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A powerful tool to track accounting and financial reporting

Reviewed on 28/7/2021

Overall my experience has been good with Quickbooks online advanced. The product has all the...

Overall my experience has been good with Quickbooks online advanced. The product has all the features needed to run a business, get the reporting and also connecting with useful apps developed by different partners. Especially during this unprecedented times when online presence is fundamental QBO Advances provides access to not the only an accounting platform but also easy integration to other partners like Third party delivery, PoS, e-commerce, ACH Payments, etc.

Pros

The software is designed to simplify the journey by increasing the quality of the data input during the booking of the transactions and eliminating common mistakes during the process of bookkeeping. I like how the bank feed makes easier every bank reconciliation and provides a lot of information directly from the bank statement.

Cons

I do not like that the migration from desktop to online is not easy and the online version has some missing features compared with the desktop version. I also do not like the Inventory module does not have all the information for food products, like expiration date or lot control

Alternatives Considered

QuickBooks Desktop Enterprise
Tammy
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's All About The Extras

Reviewed on 11/12/2019

Pros

QBO Advanced includes the analytics through dashboards and Fathom. These are powerful tools and very useful for management. The Enhanced Custom Fields are valuable for our company as we are able to capture information that can be kept in QBO with the client instead of having several spreadsheet to keep this information. The Customize Access By Role is helpful for us because we are able to then develop UI from our software into QBO allowing our developer to have access to QBO but not have access to the entire company file. Feedback is very vital for us the user. As we find something that could make our jobs easier, or a way of getting information out you can always enter the feedback in for Intuit's development team to review. I have experienced that some feedback has been addressed, which adds value for us because we know that the software is becoming a tool that will do all that we need it to do.

Cons

We lost a couple reports when we converted over from desktop, but Intuit is constantly working on enhancing the software.

Joy
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Does the job

Reviewed on 31/5/2022

I am very satisfied with QBO overall, especially since we also use Quickbooks payroll.
Entering...

I am very satisfied with QBO overall, especially since we also use Quickbooks payroll.
Entering receipts and information is very easy and reporting is very intuitive.

I do with there was a better way to enter multiple receipts from a payment processor site(Square/Stripe), versus the batch deposits as the systems integrate now.

Pros

It is easy to enter information into Quickbooks and find it later.
Reports are great! I can always find the infromation I need in a ready report, and love that I can click within a report to access more detailed infromation.

Cons

As a non-profit, it can get a little complicated when tracking restricted revenues and their related expenses.
Year end reporting for fulfilling the 990 is not easy when working around the chart of accounts as it us set up in QBO - some account categories don't match up with the way nonprofits track them.

Response from Intuit

We really appreciate you sharing your review with us, Joy!

It's wonderful that QuickBooks has helped provide exactly what you all are needing for your non-profit!

Please keep in mind that you can create additional Chart of Accounts for more specified categorization using the steps outlined here: (https://quickbooks.intuit.com/learn-support/en-us/help-article/chart-accounts/add-account-chart-accounts-quickbooks-online/L0mCv3AKn_US_en_US?uid=l3xgkvrd).

If you have any other questions or need help, please don't hesitate to get in touch by phone or chat using the 'Help(?)' icon > 'Contact Us' and we'd be glad to get you taken care of from there!

-Faith, The QuickBooks Team

Beth
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

All-Encompassing, Integrated Accounting Program for Small Businesses

Reviewed on 11/12/2019

Sending invoices out to clients on a recurring basis used to vex me! But invoicing with QBO is...

Sending invoices out to clients on a recurring basis used to vex me! But invoicing with QBO is quick and simple and I can see whether the client has open/viewed the invoice. Now I can even create invoices in batches! I can send reminders, statements, and clients can pay online with credit cards or ACH, allowing cash flow to improve. I can also see AR reports and then follow up easily.

Pros

Overall this product is easy to use and offers the tracking resources our company needs. I also love the add-ons for processing payroll and the merchant services. It is a seamless, easy process for me to process payroll at a fraction of the cost of payroll processing companies. Also, I have yet to find a per transaction cost lower that Intuit's Merchant Services, plus it cuts the amount of work I would have to do if I used an outside credit card processor. I also like that this is cloud-based, online software that I can access from any computer at home and at work (or even at a coffee shop).

Cons

When I have a question or need assistance, the customer service has not been as good as I would expect to support what is, in my opinion, such a great software. QBO Advanced, however, has upgraded with a service called Priority Circle.

Eric
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

As a General Contractor I wouldn't recommend

Reviewed on 10/2/2021

Frustrating

Frustrating

Pros

Nothing really. We used to have QB desktop and it was pretty solid, but it was clunky for our remote accountant to access the desktop version (possible, just challenging for only our accountant or we could be on the desktop version at a time). Otherwise it the desktop version was great.

Cons

Where do I start. Customer service knows 'zero' about the construction industry hence can't relate to questions regarding simple things such as sub-contractor W9 and certificate of insurance (COI) storage. QB desktop has a place for input of COI storage with the addition of 'reminders' when a sub's COI expires. The online version has nothing for this (and this is a big deal for a growing general contractor - keeping track of COI manually is a huge pain). Also, when adding a project (location) for an Existing customer one would think you could go into an Existing customer profile to create a new project - but no, you have to create an entirely new CUSTOMER to do this, when all you are doing is adding a project to an existing Customer. It's baffling. Our accountant also doesn't like QB online and commented it was designed by website designers - not accountants. I agree. We're looking for new accounting software.

Sue
Overall rating
  • Industry: Motion Pictures & Film
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My experience with quickbooks has been very positive.

Reviewed on 12/6/2018

easy to use and teach
makes our ability to do work very easy

easy to use and teach
makes our ability to do work very easy

Pros

easy to use
easy to teach
functions are compatible with our organization's operations
Allows a lot of customization for reports

Cons

not cheap
tech support is too expensive
some updates are not necessary. Seem to occur just so it can be said that it was updated.

Response from Intuit

I want you to have all the info you deserve about why support incurs a fee and the reasons behind updates, Sue. While many subscription-based products have support included in the monthly charge (like Online), our standalone Desktop products are billed once upon purchase. Instead of charging more for the product itself, the price is kept at a lower rate by offering advanced support separately. There's more about support plans, and what you can still get without them, at https://community.intuit.com/articles/1501198. Additionally, the need to upgrade the program, and discontinue older products, is a decision predicated on the assurance you will receive top of the line software and support. As older products are retired, all attention can be given to the most secure and feature-laden service on the market.

Before I forget, thanks for reaching out with your review. Happy filming to you and your team at Rehoboth Beach Film Society, by the way. Break a leg!

Jess, The QuickBooks Team

Theresa
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

QuickBooks Nonprofit

Reviewed on 1/9/2019

Pros

Could not do my job without it. QuickBooks is easy and intuitive to use, and it's easy to fix or undo mistakes. I can't imagine doing the bookkeeping any other way. Since it is so widely used, there are plenty of classes and tutorials available. I love the specific nonprofit features, such as classes.

Cons

Still impossible to do true fund accounting with Quickbooks. We use classes for each program and subclasses for each project, which is a lot of work but is necessary to properly track our employees' time. Producing a correct balance sheet by class is technically possible but very difficult and prone to error.

Response from Intuit

Sharing the workload to make your job easier is our goal, Theresa! We think it's awesome you've enjoyed using QuickBooks for all of your bookkeeping needs and that we've been a key component of your day to day business life. To learn tips and tricks on how other non-profit organizations are getting the most out of the software, we recommend checking out the Community: https://community.intuit.com/

We appreciate you sharing your thoughts with us!
Morgan, The QuickBooks Team

Alyssa
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Must Have Product

Reviewed on 11/12/2019

Every time I've needed help or had a question, I've been able to easily find the answer through...

Every time I've needed help or had a question, I've been able to easily find the answer through their support area or one of their agents. I've never had a long wait time like with other sites. It is really well organized and easy to navigate. QB has so much to offer in its functionality, we're still finding new things we can use.

Pros

QuickBooks is one of the easiest programs to use. The customer service is great and very responsive, expenses are easily trackable. You have the ability to edit and make changes if things need fixed. Some programs won't allow this which can be problematic, but QuickBooks does it all. The search option is one of my favorite things, sometimes you don't have all the information, so this helps you piece it together much faster.

Cons

I really don't have any complaints about the software. We sometimes have issues with some expenses not importing into our other program we use, but I have a feeling that this is the other program's issues, not necessarily QuickBooks.