Bindo POS Reviews

I like the look and layout of the menu screens and the settings menu. It's easy to understand and easy to use.

The app crashes more than I would have thought it would. Also there is some difficulty with merging sales data if an item is accidentally entered into the system twice.

Our inventory management, product creation, category, allowing to input specifics. I love the loyalty reward program available. Helps us build a better connection with the customer as to what they like, prefer, may want.

Okay, I'll try not to be too harsh but I want to be specific. The glitching, software update or any updates not to be reserved for Friday's and Saturday when it's busy. Customer want to view the items they purchased, but not with the cost price... would really appreciate is we can select by dates see the items and have no other specific information, many times customer feel the need to see all the items but this way it will show cost price the only way is selecting transaction per transaction which you may understand becames tedious. Transaction with Swipping EMV and manual imput, can really pinpoint what's the incongruency but each of our iPads 3 run differently some don't swipe other just EMV so far we just deal with it but it's annoying, last mindful thing... the printer for over a year we were promised all iPads can print receipts after installing a new 300 printer and new modem,,. Yet still only one iPad has the availability to print... anyway overall we appreciate Bindo and thank you for taking the time to ask us our opinion.

Biased because I have an iPad and this works very well with it, but.... I got a scanner, a drawer, a CC reader, a printer for receipts, and this plays well with my Quickbooks! There's even free customer support and can do other mobile pay and online payments!

I haven't found it yet, at least the software, I wasn't a fan of the included iPad stand- but not everything can be perfect.

Inventory management and being able to access information. We can store our clients information in the system, put credit cards on file for ease of shopping. Being able to look up products and have all the information needed at a glance is helpful.

Multiple payment situations are a nightmare. You often have to figure Utility what payment type to put in first (order of operations situation) for the split tender to work. It's extrmemly time consuming and the customers feel like it's their fault when we can't proccess their preferred payment. We don't want our customers thinking their card is being declined when it's not or feel like they are unable to use, sometimes multiple, gift cards, store credits, etc.
there are also glitches that don't get resolved in a timely fashion. I can not use the trigger point feature to generate reorders. Instead of adding only the items set with a trigger point, the system puts EVERYTHING from the company into a purchase order. This has been reported and unresolved.

Ease of use.

DEV team/company does not seem to have any sense of urgency to make software logic changes to meet the needs of its customers. They need to add some serious retail experience to their DEV team that really understands how retail works so that their logic is written more flexible. Especially on the permissions side of the software.

It is very easy to use, it looks great, and it works. Bindo does everything we need it to do, simply and efficiently. It looks great, and makes sales super fast and easy, as well as having all the reporting info we need.

Well, I'd like Apple to hurry up and approve the new Bindo update for iOS8 so that a couple of the glitches in the system can be corrected, but these are so minor. I really don't have anything to complain about.

Easy access to inventory and sales data, off-site mobility, report and functionality updates, matrix ability inventory, easy interface with printers, scanners, credit card processors, etc. Free hardware offered with a 3-year contract, and flexible financing available.

There's a limited number of printers (both receipt and labels) that that can interface, and updates can cause some hardware issues. Nothing that's a deal-breaker, though. Many many reports are available but could use more that are specifically toward a clothing retailer, such as matrix bundling in sales reports. Hopefully, that's one of the constant updates.

This Ipad POS is very good at handling the following aspect of our business.
Single point of sale
real time inventory
Graet CRM system
supports all our thrid party apps
quick customer support and traning

We have been using the system for 10 months and so far no issues. Only concern is the iPad ware and tear of the screen when we keep touching the same part of the screen all day.

It tracks inventory, register is easy to use, you can load it on any ipad and use it, which is nice for emergency situations. Product ordering and stuff is easy and you can set minimums on items to know what to order without looking.

doesn't track sales efficiently for sales staff to track, constant printer errors, difficult to look up old customers, can't adjust price in both directions, only discount, which can throw off margins.

Easy functionality and navigation is nice especially dealing with customers. At first I had to figure out the keys but charting information which was all self explanatory; very impressive.

I constantly run into freezing and have to restart the app. Or if trying to sign in it would force log me out after putting long password it. Very fusterating

Bindo is beautiful to work on.. that's about it. It's a great UI (iPad based). Native app that runs smooth.

Bindo isn't good at business. Inventory? Good luck keeping accurate counts. Want to work on a desktop? When I used Bindo, they did not support the desktop dashboard work. They promised for months, but never delivered.

Ease of use, relatively fast, if there is down time they fix things pretty quick!

Longer customer support hours, being a business we are open later than customer service. That's when things will normally go wrong. Murphy's Law
Not a huge fan of the change done to the Sales Summary Report, when I export it, the currency fields are now number fields. Try to format back to currency and have to go into each cell and fix it to become currency again.

when it works its great it does not freeze and the Ipad are nice to have to walk around with and do my menus

to may down times some times it just freeze during the middle of lunch sometimes drives us crazy need a better

Bindo is the easiest POS system for retail I’ve ever used. Customer service is great.

The fact that if you click out of certain tabs it does not save your place.

Great customer support.
cloud based storage system
compatible with tablets
Easy to use UI

If you have slow internet I wouldn't recommend it.
1. It constantly sends back and forth data all the time and it requires additional time to process data.
2. Sometimes purchases if your internet speeds are low, will not charge on your end, but will still charge the user.
3. Inventory management nightmare for untitled items.

Ease of use when system is not down. Not much positive remarks about this company. They will make many promises but fail to deliver.

Customer service is awful! Very arrogant and they do not care. Constant updates that mess up the system for days. I have had to close the store because system did not work. One of the updates included gift card reprogramming. As a result all outstanding gift cards became invalid. So many other problems.

I do not really know what this software is but they said they’d send me a gift card if I wrote a review

I do not really know what this software is but they said they’d send me a gift card if I wrote a review

Pretty Straight Forward, if you have common sense, you can use this POS. Been using for a little over a year I think and overall, a nice POS system, seems like they are continually updating their product, so kudos!

The reports are a little confusing at times, get conflicting numbers. Sometimes it times out, not super difficult things to fix, I think still working out bugs.

They anwer you quickly BUT thats it.
Very easy to get out of a contract with.
Easy to speak with.

Problems with POS will not be addressed in a timely manner. When apple updates software Bindo doesn’t seem to be ready in time.

The product is fantastic but where Bindo really shines is the Team. The experience does not stop with the POS solution but continues with a very attentive customer service department that will work tirelessly until the Customer is 100% satisfied! The product itself has been very well-thought-out. It gives management the ability to truly run a business the way it's supposed to. I cannot believe how in the dark I was before.

I really can't think of any shortcomings of Bindo.

My favorite feature is Bindo's CRM. When a customer comes to purchase an item, I simply "add" that customer to their receipt. Then, Bindo keeps track of all of my customers and their past purchases. This is really useful when a customer tries a few different wines and wants to return to one that they had purchased in the past, or when customers purchase the same item again and again.

There have been a few minor bugs here and there, but the customer service team has always been able to help me work around them until they're fixed (which is never very long).

Hands down my favorite and most used iPad software of the moment. Awesome visual interface and one of the best crm/customer loyalty features I've used.

The only negative I can speak to on this product is that it can get a tad bit pricey, however the company does offer a free trial period.

its fast, the card processor is amazing, its easy to use, offers free trial version which is good for testing. Using t om my ipad makes it more fun.

the customer support team is slow but eventually they know their work.

The interface is very simple and easy to navigate. Most of my transactions take 15-20 seconds. It's great when I need to search the inventory, because everything is on the same screen as the transaction, so there's no need to switch back and forth.

Sometimes, the transaction will freeze in the middle of a sale, which makes it awkward between the customer and me.

All the new hires have learned this software very quickly. Typically on the first day of using this.

Its lacking some features that could be beneficial to my line of work. Hoping to see improvements in the future.