SutiHR Reviews

I love that we now have an all in one platform for every HR need - and if you do not have a need for a certain module, you don't have to purchase it! We have launched each module separately. and that has worked well for our team.

The software admin functions are not very intuitive and a little clunky. That said, the support team is phenomenal! They are very attentive and knowledgeable and respond to our needs very quickly.

The biggest pro is their customer support response to our requests for enhancements to the software. As our company grows and changes we have evolving needs of the various modules. Our account executive listens to understand what business obstacle we are facing and then gets to work with the development team on a solution. In my 15+ years of HR I have never had an HRIS vendor partner respond so quickly, in the past I was told to put in a ticket to the end user-group que and wait to see if makes the list of items for the next version. We recently submitted a need to get our timekeeping reports built differently, by the end of next pay period it was done. This made processing timekeeping much faster, more accurate, allowing us to spend time on other HR activities.

Second pro, all the modules are included in the price you get quoted, allowing me to be much more confident in my HR Budgets. Also, we have the freedom to roll-out each module as it makes sense for our company.

Third pro, employee self service. Our teammembers love the mobile app for timekeeping and using the address book to easily call a colleague. Our teammembers travel a lot so this functionality is a huge plus, one we did not find

Con, additional focus on compliance related items and reports can be improved. HR is heavily legal related and the data and the way it is collected, stored, and who has access to view are important items to continue to consider as well as any impact of changing laws. Happy to report, any concerns we have had have been quickly resolved by our great SutiHR Account Executive.

I like that this software isn't just HR. It also has Time Management and Expense tracking all in one. There have been some functionalities that we want the software to do, but it didn't have. The team has done an excellent job of creating the functionalities for us to have the software perform how we want it to.
In the Mobile App, our employees can clock in and out, request time off, manager's can approve their departments time off requests, I can see my PTO balance. Having this mobile app has allowed us to eliminate our physical time clock that we previously used. The app is very easy to use.
Overall, this is an excellent HR software. We reviewed 6 different software packages and this is the one we chose. We are not disappointed! The support is fantastic.

Learning how to manage some of the functionalities has been a challenge. However, our support team has been wonderful. I just need to send an email asking how to do something and I get a response back within a short amount of time.
The Mobile App is great to use. There are some functions that we would like to have available in the Mobile App that currently are not available.

you can have pretty much all your information, culture, recruiting, and payroll in one platform.

I wish it will have more easy use of time sheets. It does not allow to use without having to have a specific set time.

SutiHR has a great team of support for users, and constantly updating the product to have better features. Very straight forward interface and made ready step-by-step user guides.

As with all software, there are many areas to improve. SutiHR team has been working hard to do just this as demand arise. It is not for large size company, and the workflow is simple. If your expectation of HR system is an ERP, then this is not for you.

I like that it keeps track of worked hours, leave time, and when performance evaluations are due.

I do not dislike anything. Suti is a very useful software.

User friendly, variety of modules. Employees were able to adjust to using the system quickly.

Integrating other payroll systems. However, the ability to create reports make up for what is lacking.

The Dashboards & Reporting tools are very efficient and useful.

Sometimes it can be a bit confusing to figure out how to use new features without asking a lot of questions or reading through the guides.

I like how everything is accessible from the main screen and it’s easy to clock in and out

I really have no complaints at this time for this software

It is very easy to navigate and understand.

There are more options than necessary I think

It keeps track of my timesheet and it is very accessible and easy to use

There was nothing I did not like about using auto hr

This program is great, it has everything that HR department needs, from employee information, up to recruiting and onboarding.

It is a bit hard to navigate. Can not jump from one thing to another. I wish we could add more fields under the personal information, if we required more information or details we need to create a task/form for employee to fill out.

Good platform for the employees to see their information, receive company news and information, update their personal information, and submit requests for training, time off, and other forms of leave.

Set-up and user manuals

It’s very easy to use, simple yet useful.

I have no complaints, I haven’t had a single issue with it.

Very useful and I will recommend this product to others.

I don't have any negative commends regarding this product.

It is easy to navigate. We have utilized a similar product but I found it more difficult to find documents.

I have not identified areas of dislike. The positive experience I had with the evaluations of staff made it a fairly enjoyable experience.

Easy to find company resources and schedule time off.

Profile images that are not uploaded as a square becomes distorted. There was a time where we were getting flooded with birthday reminder e-mails from Suti as well that got annoying.

It is pre-programmed to automatically enter and calculate hours worked for staff.
Birthdays and anniversaries calendar.
Contact and medical information.

Missing link to Medical Insurance coverage and RRSP plan.

SutiHR has almost all the HR features that we are looking for. Applicant Tracking, Time and Attendance, Performance Reviews, etc. Price-wise, it is affordable compared to other HRIS. It also tries to improve their system as much as possible like adding "partial time off" ability to Time Off Request.

However, it is not user friendly per the feedback from our staff. And we have requested to add one more tab in the benefits section but it wasn't still there, even after a year of waiting. When issues occur, the customer support takes time to reply and resolve it. Sometimes, after their update, the system gets messed up that was hard to figure out.

I am a Director of People and Culture (HR) for a medium-sized non-profit organization. I launched Suti-HR as a cost-effective solution for effective time tracking in my previous organization, and quickly found it did so much more than that for us. When I changed companies, and realized we needed to implement a new HRIS as the current one didn't meet our needs, there was no question I wanted to work with SUTI-HR again!

There is so much to like about this system! It is user-friendly and it supports all of the core functions of a comprehensive HR system at a fraction of the cost. I think the real differentiator with Suti, though, is the SERVICE. They are committed to understanding the needs of the client, and will build the system around your business needs, rather than forcing you to change your business to adapt to a system.

It is a highly reliable, secure, cloud-based solution with a vendor who will work hard to support your business. I am happy to be a client of Suti for the second time around!

I am struggling to come up with a "con". I think maybe the fact that the system is SO flexible, it can be a lot to learn for the administrator. However, they've provided training videos that teach you what you need to know, and will always take a call to support you when you need it.

Again, I liked the system enough after using it for almost 6 years in my previous organization that it was the system of choice in my new agency.

The software has a lot of functionality
Customer service
Cost

There is a lot to think about as you get setup. The more time you take to input, the better the outcome.

SutiHR is dependable and easy to navigate.

The only problem I had was in the beginning and that was saving my password.

Simplicity of the app made all of our time stamp and payroll needs very easy!

If there was one thing I had to select it would be the multilevel approvals.

I love how simple it is! It has field for things I wouldn't even think of! The customer service is great, quick responses always.

I love everything about Suti, I do wish certain field names could be edited but we make it work!

Range of features and reporting is impressive.

Many functions are not intuitive. User interface could use an overhaul for ease of navigating.