Tipalti

4.7 (123)
Global Payables Automation

Overall rating

4.7 /5
(123)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.7/5

98%
recommended this app
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123 Reviews

Mike
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Team, Company and Service

Reviewed on 27/8/2016

We need a payment solution for paying nearly 1,000 publishers all around the world and we needed it fast. It had to work, it had to work well and we didn't want to deal with all of the hassles that this workflow could potentially entail. Tipalti's team made it easy, answered all of our questions, put our minds at ease and most importantly, got the job done. After having gone through the process manually one time, we could easily see the clear advantages Tipalti brought to the table. And they keep exceeding expectations every day.

Pros

Payments in different currencies
Payments all around the world
Different payment formats that the may require (ACH, wire, etc.)
1099 Handling

Cons

None that come to mind

Catina
Overall rating
  • Industry: Investment Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My POINT of view...

Reviewed on 6/11/2020

Pros

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.

Cons

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

John
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

A payment automation solution that helps businesses manage their payment processes more...

Reviewed on 17/2/2023

Tipalti is a robust payment automation solution that can help businesses manage their global payment processes more efficiently.

Pros

Tipalti streamlines payment processing for businesses, automating many of the manual processes associated with making global payments, such as tax compliance, payment reconciliation, and payment tracking, supports a wide range of payment options, including ACH, wire transfers, PayPal, and checks, allowing businesses to choose the payment method that works best for their needs, provides detailed reports on payment activity, giving businesses a comprehensive view of their payment processes and helping them identify areas where they can improve.

Cons

Can be expensive, particularly for smaller businesses with limited budgets. Limited customization: While Tipalti provides a wide range of payment options, the software offers limited customization options, which may make it less flexible for businesses with specific needs.

Akhil
Overall rating
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tipalti is a great tool for organizations that require a comprehensive accounts payable...

Reviewed on 6/3/2023

Overall, Tipalti is an effective billing and invoicing solution for businesses of all sizes. It helps streamline the accounts payable process and makes it easier to identify and resolve problems quickly. However, it may be too expensive for some and its advanced features may be difficult to utilize.

Pros

The best feature of Tipalti is its automation. It reduces the manual steps needed to process invoices and payments, saving businesses time and money. It also provides users with real-time visibility into their accounts payable, helping them spot potential problems before they become too costly.

Cons

On the negative side, It can be challenging to set up for those without experience in accounts payable software. Furthermore, some of the features are a bit too advanced for users who lack technical expertise.

Dylan
Overall rating
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great product!

Reviewed on 1/6/2021

Pros

The software is very user friendly and automated.

Cons

Having to fund our Tipalti account to pay vendors.

Response from Tipalti

Hi Dylan,

We greatly appreciate your positive review of the product! The user-friendliness and automation capabilities are where we hang out hat, and I'm glad that you're finding value with us.

Your feedback on the payments is also appreciated and I am passing it on so that we can continue to prioritise these enhancement ideas.

Dana
Overall rating
  • Industry: Computer Networking
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Approve.com is an example why you would rather buy a saas solution then build one

Reviewed on 26/1/2021

Approve .com has a great team of people, they understand the business of purchasing very well. the product has a NS interface which was very fast to implement. I love it!

Pros

intuitive, easy to implement, flexible and has cool UI!
Support is quick.

Cons

Approve is growing startup and they are missing some features as admin page but they are delivering new features very fast .

Alternatives Considered

NetSuite

Reasons for Switching to Tipalti

Approve has a flexible approval cycle , much better UI and is very easy to use . no training is needed! An erp system would never be able to provide such an easy business flow which fits our requirement so Well.
Sarah
Overall rating
  • Industry: Online Media
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Timesaver! Efficient, Transparent and Organized Payments

Reviewed on 26/1/2023

I prefer Tipalti over all other AP software. It implores the help of vendors to get their respective invoices paid, which means there is less back and forth between the Finance Team and vendors. There is full visibility on where the invoices are in the payment process and that eliminates a lot of back and forth between vendors regarding payment status as well. All in all, a great tool for vendor management, invoice processing and payments!

Pros

The software was easy to use, and made the process for onboarding vendors quick and seamless. Vendors were able to assist with the creation of their own profiles and were able to navigate the portal pretty easily. This eliminated a lot of tedious work on our AP side. It allowed us to have vendor profiles setup quickly and allowed us to process payments in a timely manner. I also really like the fact that the software recognizes past invoices and vendors we've worked with, and can populate future invoice processing based on these past transactions. We work with the same vendors on a consistent basis, so when the software recognizes that and helps us create invoices based on past projects, it helps speed things up on our end. An incredible timesaver!

Cons

We send out batches of payments each week since we work with tons of vendors, but unfortunately we don't get alerts when a payment for a specific vendor doesn't go through. This could be for numerous reasons, but we don't realize that the payment was denied until a vendor reaches out. Then we need to navigate back to the transactions to figure out why it didn't go through. So maybe more alerts/notifications when something gets denied especially in regards to payment processing as that is the main reason for our utilization of this software and we can't afford any delays in remittance.

Daysi Aileen
Overall rating
  • Industry: Sports
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tipalti AP Solution Review

Reviewed on 23/8/2022

Overall, it's been a great experience. It's easy to use, the implementation process was all good and going through the platform is very smooth and user friendly. It has QBO integration, which facilitates the coding in our accounting system, saving us a lot of time.

Pros

It's very user friendly, and gives you control of everything that goes on. As well is very easy to generate reports and the support team is very responsive and helpful.

Cons

There's some minimum for payments to specific countries that is kind of a limitation for the staff we have there which lead us to use other platforms. The 1099s have to be processed manually when working on the end of year filing.

Ahmet Yakup
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Useful App

Reviewed on 9/9/2022

Pros

it really helped me in my sales work. I saw its effect in my account works.
I'm sure users will be satisfied.

Cons

Except for a few minor mistakes, I just found the customer service flawed, other than that it was a good experience.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tipalti - A Made Easy payment gateway

Reviewed on 3/3/2023

I was particularly concerned about whether the rules governing money transfers applied to our international payments. Tipalti introduced a fantastic money transfer solution that is extremely effective and accommodates a range of payment methods. By integrating Tipalti into our payment procedure, we have sent millions of dollars overseas. Tipalti has greatly reduced the amount of time I spend processing invoice payments.

Pros

With Tipalti, it's simple to view the status of payments and invoices right away. Time and money are saved by having a single payment run for both domestic and international payments. Having a 100% paperless payables procedure is wonderful. The software handles processing invoices and paying vendors with relative ease when used independently.

Cons

One of my issues is that it is impossible to alert the authorizer that an approval claim has been made but been refused. If invoices could be included in a pending payment order, customers could readily track the status. The cost is not cheap. The implementation process takes some time. But once you board, the journey is incredible.

Vilim
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Tipalti review

Reviewed on 27/9/2022

Overall Tipalti is great software and help us with our AP processl.

Pros

We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.

Cons

One of the issues is reporting as Tipalti provide only hand full of standard reports.

Alternatives Considered

Coupa

Reasons for Switching to Tipalti

Price
Ana
Overall rating
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly and great customer service

Reviewed on 27/5/2020

The customer service is always kind and attentive.

Pros

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

Cons

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

Josh
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent Software for Payments

Reviewed on 29/10/2020

Pros

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

Cons

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

Patrick
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

New User - Early Appraisal

Reviewed on 27/9/2022

Our AP controller left and we did not replace her. Tipalti automates half of what she was doing (setting up new suppliers, processing supplier invoices, setting up payment runs and actually paying suppliers) at a lower cost and the control environment is strengthened too.

Pros

The product is pretty easy to use, the supplier management puts the emphasis on the suppliers to get details correct, and because they want to be paid they are motivated to do so. In addition, the control environment is strengthened with the screening of suppliers and the internal digital invoice approval process of invoices means budget accountability is strengthened.

It also integrates very well with NetSuite, which is important as that is my book of record.

Cons

The dashboard is not the best, it looks a bit out of date and could do with being refreshed. I would also like to see the product handle staff expenses and staff credit cards.

Abhay
Overall rating
  • Industry: Accounting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Account Payable

Reviewed on 21/9/2022

My total experience was fantastic with Tipalti. I really love this application its very easy and reliable

Pros

Invoice Processing as well in Vendor management

Cons

After doing payment Filtration on payment page for vendor.

Dina
Overall rating
  • Industry: Market Research
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Bringing order to chaos

Reviewed on 3/11/2020

Approve is the game-changer we were looking for in our quest to relieve several pain points - we didn't have a clear requisition flow and as the company grew it became an issue. Approvals by email, lack of visibility into available budgets and not being able to know your Budget status on the spot created a lot of problems. Our previous attempts to implement requisition/procurement solutions failed either due to the over-complexity of the widely familiar tools or due to lack of features in "lighter" products. Approve is just the right solution for us - it's SaaS, it's easy to use, it's intuitive. Their start-up,"can do" approach made them a great partner for us.

Pros

Clarity of processes, easy and intuitive UX, flexible workflows, great team

Cons

reporting interface needed some improvements, approval matrix set up was not fully available, but it's supposed to be resolved soon. Netsuite integration was not seamless at the beginning, but the team made all possible efforts to resolve it.

Taylor
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Tipalti - Great AP System!

Reviewed on 2/6/2021

Paying bills on time and adding the proper approval workflows. Tipalti has solved both of these.

Pros

Tipalti is very user friendly and easy to review and approve invoices, along with adding and adjust approval workflows. The reporting capabilities are very useful and easy to run as well.

Cons

The implementation was a bit challenging, switching from bill.com to Tipalti but that's expected when transitioning to most products.

Response from Tipalti

Hi Taylor,

Thank you so much for the strong and positive review! We are super thrilled that you are finding the product easy to use, as well as making great use of the reporting capabilities!

Our team appreciates your business, as well as your positive review.

Angela
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Sales + Marketing

Reviewed on 6/9/2018

Pros

It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.

Cons

The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.

Verified Reviewer
Overall rating
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

An extremely easy to use software that has helped improve our productivity & communication

Reviewed on 5/4/2018

Pros

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Cons

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

Brandelle
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Tipalti has been a great addition for us

Reviewed on 9/9/2021

Pros

Tipalti has a very rich database of currencies and any potential changes are updated in real-time .We also work with a lot of contractors and I love how easy generating 1099 forms is .

Cons

Once you create an invoice , it is very hard to make changes on it .Often it is better to start from scratch than to do edits .

Antonio
Overall rating
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use, feature rich software suite

Reviewed on 20/9/2022

Pros

Easy to use, historic invoices are easy to access and review. User interface is de-cluttered and user friendly

Cons

Not much, for the features I use the software performs fine.

Kevin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent service

Reviewed on 30/8/2016

Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it’s worth it. We send weekly and monthly payments (qty in the thousands) and I’d hate to go back to doing this ourselves.

Pros

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Cons

Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Eugene
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Regarding Tipalti experience

Reviewed on 9/6/2021

Tipalti helps us to send with ease the majority of wire transfers

Pros

The ability to send low cost wire transfers (comparing to other payment providers) to almost 200 countries

Cons

It is impossible to have multiple balances (USD, EUR, GBP etc.). The fees for currency conversion are high.

Response from Tipalti

Thank you for your super positive review of our product! I have also passed your feedback along to our product team regarding multiple currency balances.

We're glad that you're getting so much value as a Tipalti user!

Bert
Overall rating
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

We are a new company and new to this type of payment system. After our research we selected...

Reviewed on 6/6/2018

Pros

The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.

Cons

Don't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.

Nydia
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Tipalti makes it easier for our payees to find the information they need from us all in one...

Reviewed on 9/3/2018

Pros

Tipalti makes it easier for our payees to find the payment information they need all in one convenient place. Plus they can update their contact, bank and tax information online at any time and hassle free. Tipalti has also helped to minimize out mailing costs and we now use less paper as a result which is a plus for the environment. The customer service team is beyond exemplary and always prompt with replies.

Cons

Accessing the statements by the payees is not exactly a user friendly process, but once they figure it out, it is easy to find again.

Response from Tipalti

Thanks for the review!