Tipalti Reviews

Payments in different currencies
Payments all around the world
Different payment formats that the may require (ACH, wire, etc.)
1099 Handling

None that come to mind

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

Tipalti streamlines payment processing for businesses, automating many of the manual processes associated with making global payments, such as tax compliance, payment reconciliation, and payment tracking, supports a wide range of payment options, including ACH, wire transfers, PayPal, and checks, allowing businesses to choose the payment method that works best for their needs, provides detailed reports on payment activity, giving businesses a comprehensive view of their payment processes and helping them identify areas where they can improve.

Can be expensive, particularly for smaller businesses with limited budgets. Limited customization: While Tipalti provides a wide range of payment options, the software offers limited customization options, which may make it less flexible for businesses with specific needs.

The best feature of Tipalti is its automation. It reduces the manual steps needed to process invoices and payments, saving businesses time and money. It also provides users with real-time visibility into their accounts payable, helping them spot potential problems before they become too costly.

On the negative side, It can be challenging to set up for those without experience in accounts payable software. Furthermore, some of the features are a bit too advanced for users who lack technical expertise.

The software is very user friendly and automated.

Having to fund our Tipalti account to pay vendors.

intuitive, easy to implement, flexible and has cool UI!
Support is quick.

Approve is growing startup and they are missing some features as admin page but they are delivering new features very fast .

The software was easy to use, and made the process for onboarding vendors quick and seamless. Vendors were able to assist with the creation of their own profiles and were able to navigate the portal pretty easily. This eliminated a lot of tedious work on our AP side. It allowed us to have vendor profiles setup quickly and allowed us to process payments in a timely manner. I also really like the fact that the software recognizes past invoices and vendors we've worked with, and can populate future invoice processing based on these past transactions. We work with the same vendors on a consistent basis, so when the software recognizes that and helps us create invoices based on past projects, it helps speed things up on our end. An incredible timesaver!

We send out batches of payments each week since we work with tons of vendors, but unfortunately we don't get alerts when a payment for a specific vendor doesn't go through. This could be for numerous reasons, but we don't realize that the payment was denied until a vendor reaches out. Then we need to navigate back to the transactions to figure out why it didn't go through. So maybe more alerts/notifications when something gets denied especially in regards to payment processing as that is the main reason for our utilization of this software and we can't afford any delays in remittance.

It's very user friendly, and gives you control of everything that goes on. As well is very easy to generate reports and the support team is very responsive and helpful.

There's some minimum for payments to specific countries that is kind of a limitation for the staff we have there which lead us to use other platforms. The 1099s have to be processed manually when working on the end of year filing.

it really helped me in my sales work. I saw its effect in my account works.
I'm sure users will be satisfied.

Except for a few minor mistakes, I just found the customer service flawed, other than that it was a good experience.

With Tipalti, it's simple to view the status of payments and invoices right away. Time and money are saved by having a single payment run for both domestic and international payments. Having a 100% paperless payables procedure is wonderful. The software handles processing invoices and paying vendors with relative ease when used independently.

One of my issues is that it is impossible to alert the authorizer that an approval claim has been made but been refused. If invoices could be included in a pending payment order, customers could readily track the status. The cost is not cheap. The implementation process takes some time. But once you board, the journey is incredible.

We use Tipalti for AP and it is working great as they provide great approval work flow and payment process.

One of the issues is reporting as Tipalti provide only hand full of standard reports.

Invoice processing efficiency has improved by 90%. Storing of invoices and tax documents, TIN validation and banking information is all in one place. Email inquiries have decreased dramatically.

The implementation was not as smooth and seamless as we would have liked. The initial uploads created several duplicate vendors and not all invoices uploaded properly.

Our business uses Tipalti to manage the payments of thousands of users. We have found the service to be very user-friendly and is easy to onboard new vendors. It streamlines to payables function and increases the efficiency of our accounting team. Additionally their customer service is always quick to respond and help with any problems we have.

If a vendor is not payable, it can sometimes be difficult to understand the cause. No automation of 1099.

The product is pretty easy to use, the supplier management puts the emphasis on the suppliers to get details correct, and because they want to be paid they are motivated to do so. In addition, the control environment is strengthened with the screening of suppliers and the internal digital invoice approval process of invoices means budget accountability is strengthened.

It also integrates very well with NetSuite, which is important as that is my book of record.

The dashboard is not the best, it looks a bit out of date and could do with being refreshed. I would also like to see the product handle staff expenses and staff credit cards.

Invoice Processing as well in Vendor management

After doing payment Filtration on payment page for vendor.

Clarity of processes, easy and intuitive UX, flexible workflows, great team

reporting interface needed some improvements, approval matrix set up was not fully available, but it's supposed to be resolved soon. Netsuite integration was not seamless at the beginning, but the team made all possible efforts to resolve it.

Tipalti is very user friendly and easy to review and approve invoices, along with adding and adjust approval workflows. The reporting capabilities are very useful and easy to run as well.

The implementation was a bit challenging, switching from bill.com to Tipalti but that's expected when transitioning to most products.

It's a great safe system. Seamless for the most part. Our clients who are 13+ easily understand the system and are able to set it up for themselves.

The biggest con is the application verification doesn't work. It takes forever for the verification to come and sometimes it never does come.

We love that it integrates well into our current system and it scales up extremely well to our 500+ employees.

Once in a while we experience delays in processing tax forms but because this is used so rarely, it often is not a problem. Thankfully, deployment and operation go through swiftly.

Tipalti has a very rich database of currencies and any potential changes are updated in real-time .We also work with a lot of contractors and I love how easy generating 1099 forms is .

Once you create an invoice , it is very hard to make changes on it .Often it is better to start from scratch than to do edits .

Easy to use, historic invoices are easy to access and review. User interface is de-cluttered and user friendly

Not much, for the features I use the software performs fine.

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

The ability to send low cost wire transfers (comparing to other payment providers) to almost 200 countries

It is impossible to have multiple balances (USD, EUR, GBP etc.). The fees for currency conversion are high.

The best part was the easy of use. Once we began to enter our payees it become easier and easier to use. Since we were new to this type of software, we called upon customer service a great many times and each and every time we contacted them, they got right back to us via e-mail or a phone to solve any issues and/or answer any questions we had. that was a big PLUS for us as we didn't want to be left standing scratching our heads. The more we "dug" into the software the more we realized how easy it was to customize for our needs...that too was a very big plus for us.

Don't see any problems or issues at this time. Again, as we dove deeper and deeper into the software, we found the answers we were looking for and with the great support that Tipalit offers anything that did come up we simply sent an e-mail to the support team and they got back to us right away with a e-mail or phone call. Greatly appreciated.

Tipalti makes it easier for our payees to find the payment information they need all in one convenient place. Plus they can update their contact, bank and tax information online at any time and hassle free. Tipalti has also helped to minimize out mailing costs and we now use less paper as a result which is a plus for the environment. The customer service team is beyond exemplary and always prompt with replies.

Accessing the statements by the payees is not exactly a user friendly process, but once they figure it out, it is easy to find again.