Tipalti

4.6 (148)
Write a Review!
Finance automation for accounts payable and mass payments

Overall rating

4.6 /5
(148)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.6/5

96%
recommended this app
Sort by

148 Reviews

Juan
Juan
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The perfect solution for my business

Reviewed on 7/7/2023

One of the standout features is its ability to automate the entire payment workflow, from affiliate...

One of the standout features is its ability to automate the entire payment workflow, from affiliate onboarding to coin selection to sending payments. This automation has dramatically reduced the amount of time and effort you previously spent manually managing payments.

Pros

What I liked the most is its ability to completely simplify my affiliate payments. Before using this platform, I had to deal with a manual and tedious process that consumed a lot of time and resources. But now, I can automate the entire process, from affiliate onboarding to currency selection to sending payments.

Cons

One of the things that I liked the least is its initial learning curve. At first, it can be a bit overwhelming to get familiar with all the features and functionality of the platform.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great software for accounts automation

Reviewed on 12/3/2023

A good platform with great customer support, saves a lot of costs and increases profits, suitable...

A good platform with great customer support, saves a lot of costs and increases profits, suitable for many companies of different types and sizes.

Pros

This platform works to automate accounts, especially accounts payable, use it to issue and track invoices and it gave a good result, saves a lot of time needed to manage payments to suppliers, is also useful in preparing the tax form and in transfers and settlement of payments and others.

Cons

It is really a good program that is almost devoid of cons, but sometimes there are problems with the integration with the bank account. Also, errors may occur with the use of e-mail.

Will
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Bad and Frustrating

Reviewed on 14/2/2024

Pros

I do not like anything about Tipalti. That's it.

Cons

From persistent login issues, to its poor UI, the experience of using Tipalti has been incredibly frustrating and I resent having been forced to use it by some of the companies who pay me. I think any alternative in this space is superior.

Pamela
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Overall good payment tool

Reviewed on 8/10/2024

Pros

Cloud based, helps streaming line payment process.

Cons

Support is not as good as other tools available on the market.

Lisa
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Software selection proves a success

Reviewed on 17/10/2022

Overall, we are thrilled with selecting the right product for our business case. The staff are...

Overall, we are thrilled with selecting the right product for our business case. The staff are extremely helpful and flexible in ensuring it can meet our requirements with some tailoring as required.

Pros

The ability to process invoices from time of receipt to actual payment. Ability to handle multi-entity as well as handling of invoice management for a HNW individual.

Cons

UI not always that strong - could use some improvements in the structure of the tool and the user interface.

Alternatives Considered

Yokoy

Reasons for Choosing Tipalti

Not scalable

Switched From

Gmail and Airtable

Reasons for Switching to Tipalti

Yokoy doesn´t offer payment capabilities. Business Central just a bit heavy and not in line with our company size.
Jill
Overall rating
  • Industry: Biotechnology
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

International Payments Made Easy

Reviewed on 26/5/2021

Tipalti's implementation and support teams have been great throughout. We have realized cost...

Tipalti's implementation and support teams have been great throughout. We have realized cost savings in both personnel costs and foreign transaction fees. Tipalti has put our finance department one step closer to our goal of operational excellence.

Pros

We love the user friendly interface and the ease of navigating around the system. Tipalti makes it easy to quickly view status of payments and invoices. Having one payment run for international and domestic payments reduces time and costs. It is fantastic having a completely paperless payable process!

Cons

The OCR feature is just Ok. There is still a thorough invoice review by our internal accounting team. I have noticed over time that it is getting smarter. During implementation, registering vendors on the software was more work than anticipated, but we appreciate the fact that electronic validation of W-9s helps minimize work for our staff now.

Reasons for Switching to Tipalti

International payments and was the most user friendly

Response from Tipalti

Hi Jill,

Your positive and thorough review is so uplifting! Thank you for rating Tipalti a 10/10. It sounds like we have a little more to improve with the OCR technology, but also it's great to know that you're seeing improvements since you first started using Tipalti.

We hope to continue making improvements to stay a perfect 10 for your team's workflow.

Bronson
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Not a great solution combined with Teampay

Reviewed on 23/11/2021

Overall it started out pretty good. As volume started to pick up and required purchase orders to be...

Overall it started out pretty good. As volume started to pick up and required purchase orders to be created through Teampay, we started seeing blatant sync/connection issues with Netsuite.

Pros

The software functions pretty well on it's own, and handles invoice processing and vendor payment easily.

Cons

We had a ton of issues with our connection between Teampay/Tipalti/Netsuite. We were sold Tipalti and Teampay as a package deal and they definitely have not lived up to the promise. Both softwares would function better on their own, but they need each other to be a full end to end procurement software.

Alternatives Considered

Airbase

Reasons for Switching to Tipalti

Tipalti was Netsuite partner of the year and seemed a bit more mature.
Catina
Overall rating
  • Industry: Investment Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My POINT of view...

Reviewed on 6/11/2020

Pros

I like the new ACH Debit feature that allows us to save time from manually transferring funds from our bank to Tipalti. This saves us a great deal of time!
I also appreciate being able to create unique Payee ID's.

Cons

One of the issues I have is when you need to cancel an approval request, you are not able to let the approver know that the request has been cancelled. I
It would be nice to be able to add bills to a payment order that has already been scheduled.
No option to chat with the Support team when needing to reach out to them. It appears the only way to reach them is via email.

Mattias
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Neo4j

Reviewed on 7/6/2021

- Good approval system for vendor bills.
- Implementation process was not "top-class", delivery of...

- Good approval system for vendor bills.
- Implementation process was not "top-class", delivery of answers to questions and issues was promised a specific date but was rarely delivered accordingly.

Pros

Approval functionality for users, both in a email and in app.

Cons

Users can see and access historical bills for same vendor when approving via email. No VAT or GST functionality between Tipalti and Intacct. Not able to have attachment for credit memos sync from Tipalti to Intacct.

Response from Tipalti

Thanks for your review Mattias. We are working on improvements for VAT support with integration to Intacct. We look forward to our continued partnership with you with a dedicated customer success manager and support teams for your global payables operations.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great solution for our needs!

Reviewed on 23/11/2020

My experience was just as I expected. it was easy to handle and to extract data from. it simplifies...

My experience was just as I expected. it was easy to handle and to extract data from. it simplifies the procurement process for us as a cross global organisation and we can use one platform and get rid of the ticketing system which is not so easy to handle and to follow.

Pros

What I like the most in this app that it simplifying the process of procurement for us and it is such an intuitive app to work with.

Cons

For my opinion the issue is not the SW itself is it to educate the other departments that needs to use this app and transfer all the data there. the integration with other apps in our orgnization were great and run smoothly.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Tipalti - A Made Easy payment gateway

Reviewed on 3/3/2023

I was particularly concerned about whether the rules governing money transfers applied to our...

I was particularly concerned about whether the rules governing money transfers applied to our international payments. Tipalti introduced a fantastic money transfer solution that is extremely effective and accommodates a range of payment methods. By integrating Tipalti into our payment procedure, we have sent millions of dollars overseas. Tipalti has greatly reduced the amount of time I spend processing invoice payments.

Pros

With Tipalti, it's simple to view the status of payments and invoices right away. Time and money are saved by having a single payment run for both domestic and international payments. Having a 100% paperless payables procedure is wonderful. The software handles processing invoices and paying vendors with relative ease when used independently.

Cons

One of my issues is that it is impossible to alert the authorizer that an approval claim has been made but been refused. If invoices could be included in a pending payment order, customers could readily track the status. The cost is not cheap. The implementation process takes some time. But once you board, the journey is incredible.

Kentall
Kentall
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Tipalti personal review

Reviewed on 21/4/2023

Pros

Tipalti makes it easy to manage and track payments, and helps us automate the entire payment process. We like that the platform uses advanced encryption technology to secure payment data and protect customer information.

Cons

They offer limited customer service and support, which can be frustrating for users who need help with their payments.

Ajit
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

"Excellence and Efficiency: A Comprehensive Review of Tipalti Accounting System"

Reviewed on 23/2/2023

Using Tipalti for global payments management has been an overall positive experience for our...

Using Tipalti for global payments management has been an overall positive experience for our organization. Tipalti's intuitive and user-friendly platform makes it easy for us to manage large amounts of financial data and global payments.

Pros

Tipalti is a comprehensive software solution for automating accounts payable operations. It offers a variety of features that make it stand out from its competitors, including robust automation capabilities, streamlined payment processes, and comprehensive reporting tools.

Cons

I found that Tipalti's software could be difficult to navigate and manage, particularly for large batches of payments. The user interface was quite complex, and it could be hard to find the information you needed without an in-depth understanding of the product.

Verified Reviewer
Overall rating
  • Industry: Music
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The solution to Payment Problems

Reviewed on 19/6/2021

Very great experience.
Very wide features.

Very great experience.
Very wide features.

Pros

I used this Software for my payment Operations.
It is very easy to use.
Wide range of accessibility.
Easy to access.
Wide range of services.
The Distrokid huge music distribution site also use Tipalti fro payment processing.
Easy to use.
Hassle free Procedure.

Cons

Sometime it take bit more time to process payment otherwise it is great option for payment processing.

Lukas
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

With Tipalti you get an really easy to use platform

Reviewed on 8/2/2023

Straightforward powerhouse. The best solution for big teams.

Straightforward powerhouse. The best solution for big teams.

Pros

From my perspective, it is the best software out there.People who send invoices know about the status.I think this is amazing.

Cons

The price point is not low. It needs some time to get implemented. But once you are onboarded, the experience is amazing

Eric
Overall rating
  • Industry: Legal Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great way to pay worldwide

Reviewed on 29/8/2016

We've used Tipalti since their early days and have been very happy with the services and features. ...

We've used Tipalti since their early days and have been very happy with the services and features. I was looking for a way to pay our research contractors who live worldwide. We've paid people in more than 100 countries and with that needed to improve the efficiency of the process. We also had a concern that our worldwide payments are in compliance with money transfer regulations.
Tipalti brought a terrific money transfer solution that's very efficient and supports a variety of payment options. We implemented Tipalti into our payment process and have since transferred millions of dollars worldwide.

Pros

Our researchers love the lower fees compared to just PayPal payments and the variety of money transfer choices. It's dependable and our researchers get paid in a dependable manner. The ability to capture payment details and tax forms without the headache of PCI compliance has been a big help for us.

Cons

Sometimes it would be nice if more of the configuration options were available in the actual application. There are some choices and options that are not easily known unless you go back and forth with support.

Patrick
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

New User - Early Appraisal

Reviewed on 27/9/2022

Our AP controller left and we did not replace her. Tipalti automates half of what she was doing...

Our AP controller left and we did not replace her. Tipalti automates half of what she was doing (setting up new suppliers, processing supplier invoices, setting up payment runs and actually paying suppliers) at a lower cost and the control environment is strengthened too.

Pros

The product is pretty easy to use, the supplier management puts the emphasis on the suppliers to get details correct, and because they want to be paid they are motivated to do so. In addition, the control environment is strengthened with the screening of suppliers and the internal digital invoice approval process of invoices means budget accountability is strengthened.

It also integrates very well with NetSuite, which is important as that is my book of record.

Cons

The dashboard is not the best, it looks a bit out of date and could do with being refreshed. I would also like to see the product handle staff expenses and staff credit cards.

Reka
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A user-friendly software for managing payments

Reviewed on 22/10/2020

Our business uses Tipalti to manage the payments of thousands of users located all around the...

Our business uses Tipalti to manage the payments of thousands of users located all around the world. They all use different currencies and have different tax requirements, but with the help of this software, this is extremely easy to oversee.

Pros

I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence. I also received excellent customer service from Tipalti numerous times.

Cons

I cannot say that there is anything I dislike about the software. I haven't had any major negative experiences so far.

Eyüp
Overall rating
  • Industry: Financial Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Tipalti Approve

Reviewed on 15/4/2022

I create my reports here and I can easily notice the parts I want.

I create my reports here and I can easily notice the parts I want.

Pros

It is very nice that the analyzes are simpler and more understandable than other software.

Cons

Correction of transactions is very difficult and complex. It needs to become simpler

Kevin
Kevin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent service

Reviewed on 30/8/2016

Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and...

Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it’s worth it. We send weekly and monthly payments (qty in the thousands) and I’d hate to go back to doing this ourselves.

Pros

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Cons

Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Taylor
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Tipalti - Great AP System!

Reviewed on 2/6/2021

Paying bills on time and adding the proper approval workflows. Tipalti has solved both of these.

Paying bills on time and adding the proper approval workflows. Tipalti has solved both of these.

Pros

Tipalti is very user friendly and easy to review and approve invoices, along with adding and adjust approval workflows. The reporting capabilities are very useful and easy to run as well.

Cons

The implementation was a bit challenging, switching from bill.com to Tipalti but that's expected when transitioning to most products.

Response from Tipalti

Hi Taylor,

Thank you so much for the strong and positive review! We are super thrilled that you are finding the product easy to use, as well as making great use of the reporting capabilities!

Our team appreciates your business, as well as your positive review.

Ahmet Yakup
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Useful App

Reviewed on 9/9/2022

Pros

it really helped me in my sales work. I saw its effect in my account works.
I'm sure users will be satisfied.

Cons

Except for a few minor mistakes, I just found the customer service flawed, other than that it was a good experience.

Faina
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Safe , secure and efficient way to process payables

Reviewed on 26/5/2021

I like Tipalti very much. Easy to use. Secure and efficient processing of large payments, paperless...

I like Tipalti very much. Easy to use. Secure and efficient processing of large payments, paperless process is very good, allows access to many different approvers

Pros

safety, efficiency, paperless processing, secure processing of large payments

Cons

Processing and approving payments require few steps but program does not tell you that you still have few steps to complete.

Response from Tipalti

Hi Faina,

Thank you for giving Tipalti such a strong and positive review!

Safety and security are a value that we really do emphasize in addition to Tipalti's ease of use and payment capabilities, so it's very wonderful to hear that you found the product valuable and effective in each of these categories.

Brandelle
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Tipalti has been a great addition for us

Reviewed on 9/9/2021

Pros

Tipalti has a very rich database of currencies and any potential changes are updated in real-time .We also work with a lot of contractors and I love how easy generating 1099 forms is .

Cons

Once you create an invoice , it is very hard to make changes on it .Often it is better to start from scratch than to do edits .

Dina
Overall rating
  • Industry: Market Research
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Bringing order to chaos

Reviewed on 3/11/2020

Approve is the game-changer we were looking for in our quest to relieve several pain points - we...

Approve is the game-changer we were looking for in our quest to relieve several pain points - we didn't have a clear requisition flow and as the company grew it became an issue. Approvals by email, lack of visibility into available budgets and not being able to know your Budget status on the spot created a lot of problems. Our previous attempts to implement requisition/procurement solutions failed either due to the over-complexity of the widely familiar tools or due to lack of features in "lighter" products. Approve is just the right solution for us - it's SaaS, it's easy to use, it's intuitive. Their start-up,"can do" approach made them a great partner for us.

Pros

Clarity of processes, easy and intuitive UX, flexible workflows, great team

Cons

reporting interface needed some improvements, approval matrix set up was not fully available, but it's supposed to be resolved soon. Netsuite integration was not seamless at the beginning, but the team made all possible efforts to resolve it.