Zoho Analytics

4.4 (329)
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Self-service BI and Analytics platform

Overall rating

4.4 /5
(329)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.2/5
Customer Support
4.1/5

91%
recommended this app
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329 Reviews

Alejandro Enrique
Alejandro Enrique
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Data analysis made easy with Zoho Analytics

Reviewed on 4/6/2023

As technical support to customers via telephone is essential to analyze all those metrics with...

As technical support to customers via telephone is essential to analyze all those metrics with which we can determine the current status of the operation and each of the consultants who operate in it, indicators such as average operating time, level of service, level of attention, incoming calls, answered and abandoned calls are examples of the many metrics that we can analyze with Zoho Analytics and which in a single dashboard is possible to view in order to determine the direction or adjustments to be made by the administrative staff, this tool provides details and accurate predictions of your business unit.

Pros

There are many tools to analyze data but when looking at the features provided by Zoho Analytics I can highlight its wide and diverse ability to import data through its connectors, these data are analyzed with its powerful BI processes also based on ZIA (Artificial Intelligence) providing details and highly accurate forecasts; All of the above is complemented with an impeccable and detailed visualization, in addition to this, with a perfectly organized dashboard and strategically located KPIs, this allows the work group or external staff that addresses such reports to see the most concrete details in order to make future operational decisions.

Cons

On a monthly basis we analyze the historical traffic of incoming, answered and abandoned calls in our operation, this data is imported in csv format and generally exceeds 250 thousand records; we have detected at the moment of importing this information a notorious slowdown of the tool and even being blocked for several seconds although after visualizing the information already in the tool this behaves with total normality, we make use of it to make the traffic forecast for the next month and thus to dimension the personnel and the schedules to achieve the greater attention of calls in some ranges of hours.

Rattasit
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My experience with Zoho Analytic

Reviewed on 2/9/2024

o far, I'm enjoying Zoho Analytics. I appreciate its support for various database connections....

o far, I'm enjoying Zoho Analytics. I appreciate its support for various database connections. However, creating reports with complex structures—like those involving dimensions displayed as lists, drill-downs, and roll-ups—can be challenging.

Pros

It's straightforward to use and easy to create reports and dashboards online. The reports are clear and simple to understand.

Cons

Many created reports can't be grouped, and it's challenging to incorporate drill-down and roll-up features, as well as building relationships between tables.

Verified Reviewer
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I saved a lot of time after create a database and create reports that access live data

Reviewed on 28/2/2018

Pros

The easy way to create reports, charts and dashboards that access your data and give you visualizations for great insights.
With a basic knowledge in database you can create your tables, import your data and start using it. Also, you can conect to your database and have it updated automatic.

Cons

Depending on where your data is stored (database) it will be necessary a little help from your IT team to integrate and have access to in into Zoho Reports.

Ashish
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

good website

Reviewed on 3/9/2024

great, I have been satisfied from the experience

great, I have been satisfied from the experience

Pros

Zoho Insights are the best, it helps in analysis

Cons

Limitations of pivot i can't add more rows

Ramjee
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

beneficial for business analysis

Reviewed on 3/9/2024

This is beneficial for business analysis, as it includes the option to store and execute reports...

This is beneficial for business analysis, as it includes the option to store and execute reports based on Zoho queries.

Pros

User Friendly, we can add multible tab on dashboard, can share column wise data and reports

Cons

calculation required on report like zoho sheet

Allyson
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Intuitive Analytics for Every User

Reviewed on 23/5/2024

Pros

Its intuitive interface and powerful data visualization. I easily created interactive dashboards without coding. Integrating my sales data helped me identify trends and boost sales by 15% in a quarter.

Cons

When I uploaded a massive file with thousands of rows, it took longer than expected to process and display the data. This slowed down my workflow at times.

Enrico
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Analytics Has Been an Impressive Business Intelligence Software

Reviewed on 26/3/2024

Pros

I am impressed by the accuracy of Zoho Analytics.
Zoho Analytics has reliable features that has been working so well for us.
I am also impressed by the affordability of Zoho Analytics.

Cons

Zoho Analytics has been so impressive.
No dislikes for Zoho Analytics.

Rohan
Overall rating
  • Industry: Information Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review for Zoho Analytics

Reviewed on 3/9/2024

Pros

Automation for Data update and emails.
SQL for Data Processing

Cons

No way to automate data export, the filter, lookup values and the table columns are very rigid and show the wrong values.

Vani S
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoho Analytics

Reviewed on 3/9/2024

Overall a big thumbsup for giving an analytics tool that has all of the advantages with AI...

Overall a big thumbsup for giving an analytics tool that has all of the advantages with AI capabilities

Pros

Ease of use, integration with multiple Softwares, Data sharing options

Cons

Graphs are not sharp - like Power BI, some graph templates are missing (Waterfall),

Rejoyce
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Management of data made easy

Reviewed on 17/5/2024

I can now manage my data so easily using Zoho Analytics

I can now manage my data so easily using Zoho Analytics

Pros

It is so easy to use and manage. I love its pricing. The user dashboard is so friendly. Try it out

Cons

At times it lags when it is loaded with big types of files.

Georgiana
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why select Zoho Analytics

Reviewed on 29/5/2023

My overall experience using this app is excellent. It has the intelligence software that my...

My overall experience using this app is excellent. It has the intelligence software that my business needs.

Pros

I love the data connectors that helped me to start up my business. When using the Zoho app it can be connected to a different range of sources. The dashboard is very vital. I love that it's also very effective in organing my reports into a single page. It's amazing is search for my past information and did a deep sweep in collecting and organizing my information which provided me with great information.

Cons

The only thing is the subscription cost not for a group. But other than that I like it.

Ripon
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It gives users with robust security measures, including role-based access control & data...

Reviewed on 19/5/2023

Zoho Analytics offers a range of extensibility options, including the ability to connect to a...

Zoho Analytics offers a range of extensibility options, including the ability to connect to a variety of data sources, including databases, cloud applications, and other applications.

Pros

Zoho Analytics provides me with complete customization options, allowing them to tailor reports and dashboards to our own preferences.With an intuitive drag-and-drop interface, users of all levels of experience can quickly create complex reports, dashboards, and analysis.Zoho Analytics provides features such as integrated ETL (extract, transform, load) processing, predictive analytics, and AI-powered analytics.

Cons

Zoho Analytics has limited customization options for more advanced users, such as the ability to create custom formulas or the ability to customize the look and feel of reports and dashboards.Zoho Analytics does not currently support connecting to all data sources, such as NoSQL databases or unstructured data sources.Zoho Analytics can be difficult to scale due to the need to purchase additional licenses or upgrade to a higher-tier plan.

Alternatives Considered

Tableau

Reasons for Choosing Zoho Analytics

sometimes bug problems found

Switched From

Supermetrics

Reasons for Switching to Zoho Analytics

Zoho Analytics is one of the most cost-effective solutions on the market, with plans starting at just $20/month.
Svend Bertil
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A Personal Zoho Analytics Review

Reviewed on 20/1/2023

Overall, Zoho Analytics is an excellent choice for businesses looking for a robust business...

Overall, Zoho Analytics is an excellent choice for businesses looking for a robust business intelligence platform. It provides an intuitive user interface, a wide range of data sources, and a high level of customization.

Pros

Zoho Analytics is an incredibly intuitive and comprehensive business intelligence platform, providing advanced features such as AI-powered insights and automated insights. The user interface is easy to use and the platform is highly customizable, allowing users to create custom reports with minimal effort. In addition, the platform offers a wide range of data sources, making it easy to connect to various databases and external sources.

Cons

While Zoho Analytics is a powerful tool, it can be quite costly. Additionally, the platform can be overwhelming for users who are not familiar with business intelligence tools.

Juan
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cto

Reviewed on 7/12/2021

Simply, we have transform the routines of our organization, report for board and department, share...

Simply, we have transform the routines of our organization, report for board and department, share information with suppliers and customer, etc.
Analytics is the in the core of the company

Pros

It is easy the deployment in one complex organization.
Easy integration between several apps (Salesforce, projects, excel tables, automatic alert and report, etc.

Cons

We should integrate easily with SAP
IMprove the order of the report, pivot, and dash board.

Alternatives Considered

Tableau

Reasons for Choosing Zoho Analytics

Due Qlilk it is expensive to depliy in complete organization also, it is very complicated to progrma. Excesive depdency of the consultant program

Switched From

Qlik Sense

Reasons for Switching to Zoho Analytics

Price, Easy to implement, great Support
Brent
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Powerful analytics, enterprise features, with a learning curve

Reviewed on 29/8/2020

Overall, if you need a data display solution that can hook up to nearly anything, and is robust...

Overall, if you need a data display solution that can hook up to nearly anything, and is robust enough to grow with you, Zoho Analytics may be perfect. The charts and dashboards are gorgeous, and with a little time, you can really come up with some cool dashboards to display almost any data. The learning curve is a bit heavy at first, but it's worth the time invested.

Pros

Zoho Analytics can virtually do anything. If you know what you are doing, there really isn't much you can't show in terms of data. Whether you need simple website data, PPC ad data, or data from your remote database, Zoho Analytics can do it. And I love how beautiful the reports are!

Also, it is SUPER flexible. The ability to have live dashboards that users can drill down into the info is just excellent, and it runs like butter.

Cons

If you need something that isn't a popular service to be integrated, it can be a little difficult. You can hook Zoho Analytics to almost anything, but it can take a little development knowledge for the more advanced tasks.

Also, it's a little convoluted in how reports are set up vs dashboards vs individual graphs, etc. Figuring out how it all works together, and keeping it all organized, takes a bit of time to master.

Armando
Overall rating
  • Industry: Law Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Zoho Analytics

Reviewed on 19/2/2024

Pros

The best thing about Analytics is that it connects very well with several data points and it can report on fields that would otherwise be unavailable.

Cons

It is not as user friendly as other reporting tools and not as intuitive.

Haba
Overall rating
  • Industry: Newspapers
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

All my website details in one page

Reviewed on 2/3/2024

It took me less than an hour setting up sources and arrange my dashboard with data I am interested...

It took me less than an hour setting up sources and arrange my dashboard with data I am interested in.

Pros

It is great that I can add all sources that I am interested in, one dashboard for all analytics. Setting up my dashboard was a piece of cake, data read even easier.

Cons

The user interface can be updated on 2024 standards.

Shubham
Shubham
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Affordable Analytics Platform with Exceptional Visualization Tools

Reviewed on 9/6/2023

Completely satisfied with Zoho Analytics, absolutely love the visualization tools that they have...

Completely satisfied with Zoho Analytics, absolutely love the visualization tools that they have offered at this price.

Pros

Collaboration feature is the highlight of the application. You can easily share the insights as stories with your team members. Zoho Analytics promises secure data sharing, it also allows user level permissioning so that specific roles get to see the areas meant for them.

Cons

This product will take some time & practice to get used to. Feature sets are very rich & you'll have to rely upon their existing documentation (or webinars) only as not many tutorials are available on the web.

Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

our customers use it, instead of us building a BI platform

Reviewed on 20/11/2023

Pros

It has a reasonable price. We can offer it to our customers, so it saved us time. I didn't build the reports, I use the ones my team created. It helps my SaaS customers to get way more insights about their business on our software.

Cons

I got a bit intimidated in the beginning, the interface isn't that easy to use. I'm getting better now.

Robert
Overall rating
  • Industry: Newspapers
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

All data in one place

Reviewed on 29/2/2024

All data in one place, easy to understand and great reports. I can see better how my clients are...

All data in one place, easy to understand and great reports. I can see better how my clients are are interacting with the website.

Pros

A lot of data in one place, easy to understand and configure. Best reports in business.

Cons

The design can be upgraded, but this is not a deal braker

Swapnil
Swapnil
Overall rating
  • Industry: Textiles
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Zoho Analytics Review - user for 1+ year

Reviewed on 8/2/2023

Overall, Zoho Analytics provides a robust suite of data analysis and reporting tools for businesses....

Overall, Zoho Analytics provides a robust suite of data analysis and reporting tools for businesses. With features like data visualization, functions/calculations, and KPI monitoring, it offers great insight into business performance and trends. The ability to import and export data, as well as schedule automated reports, helps to streamline the data analysis process. The platform also offers a query builder, widgets, and self-service analytics for even greater customization and flexibility. However, some users may find the self-service data preparation feature to be less useful and the platform as a whole can be complex and difficult to navigate for beginners. Overall, Zoho Analytics is a powerful tool for businesses looking to gain insights into their data and performance.

Pros

Zoho Analytics is a powerful business intelligence tool that offers a wide range of features to help organizations turn their data into actionable insights. With its advanced reporting and analytics capabilities, customizable dashboards, data discovery and visualization features, as well as its ability to automate reports and send alerts and notifications, Zoho Analytics provides businesses with a comprehensive solution for understanding their data and making informed decisions. Whether you're a small business looking to gain insights into your operations, or a large enterprise looking to consolidate your data, Zoho Analytics is a flexible and versatile solution that is worth considering.

Cons

The least useful aspect of Zoho Analytics is subjective and depends on an individual's specific needs and requirements. However, some users may find the limited customization options and data visualization tools to be restrictive, while others may not find the predictive analytics feature to be as advanced as other platforms. The lack of integrations with third-party tools may also pose a challenge for some users. Despite these limitations, Zoho Analytics provides a comprehensive suite of analytical tools for small and medium businesses, but it may not be the best fit for businesses with more complex data analysis needs.

Umair
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoho Analytics - Data Visualization and Reporting

Reviewed on 21/2/2023

Zoho Analytics makes it simple to examine the company's information and produce smart dashboards...

Zoho Analytics makes it simple to examine the company's information and produce smart dashboards and reports for making wise decisions. It enables businesses to quickly develop and distribute effective reports.

Pros

Zoho Analytics provides a great way to analyze and present a company's data.Ability to easily connect with CRM.It allows the integration of different data and generates meaningful reports.

Cons

Less formatting options as compared with other software.UI can be improved like other competitors.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 501–1,000 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Zoho Analytics personal experience

Reviewed on 21/2/2023

Pros

Zoho Analytics is easy to use. The program features an intuitive user interface and offers a number of tools and wizards that make it simple to design reports and dashboards. Also, a variety of visualization choices are available in Zoho Analytics, making it's users to design straightforward dashboards and reports that are visually appealing.

Cons

Zoho Analytics could not be as strong or feature-rich as some other business intelligence software packages is a possible disadvantage. The software provides a variety of analytics and reporting services, but some customers could discover that it lacks the sophisticated features and adaptability they need.

Ankit
Ankit
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simple budget business solution for processing insights and data analysis

Reviewed on 8/7/2022

It is helping my team and my organization to create the dashboards and application under the...

It is helping my team and my organization to create the dashboards and application under the limited budget. Apart from that, the UI and UX experience are apparently fantastic. Overall, a good tool with lots of amazing funtionalities.

Pros

The best thing about Zoho Analytics is that it is pretty easy to set up and use. Also, we can create the dashboards using this tool and customize them according to the needs of the user. We can easily integrate other third-party applications especially the Zoho software with this platform and sync the data between them quickly.

Cons

This tool has lots of limitations in its features and there must be some more flexibility to make this platform more competitive.

Jon
Jon
Overall rating
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BI at it's Finest!

Reviewed on 23/11/2018

We are Zoho users and generated reports within each separate app provides us good business...

We are Zoho users and generated reports within each separate app provides us good business insights. However, when we really want to dig deep or generate dashboards to include say sales information next to marketing analytics next to financial kpi's we can do this easily and attractively using Zoho Analytics. It's an awesome app!

Pros

Zoho Analytics is awesome. The different types of reports that you can create with data from almost anywhere make this a very powerful app. It's fairly easy to drag and drop the data you need into the report, and then choose form many different styles of reports.

Cons

Sometimes it seems like you need to have a coding background to make sure you have your reports set up the right way. I would say 4 out of 5 reports we produce are fairly basic and are simple to configure. That 1 out of 5 where we may try to pull data from more than 1 source and really dig deep with filters and what have you can sometimes be tricky. Like anything though with a little patience and experience it becomes easier.