
Overall rating
Filter by
Company size
Time used
172 Reviews
- Industry: Publishing
- Company size: 1,001–5,000 Employees
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Adobe Continues to Innovate & Confuse
Reviewed on 19/7/2016
Adobe Marketing Cloud includes Adobe Analytics, Target, Social, Experience Manager, Media Optimizer...
Adobe Marketing Cloud includes Adobe Analytics, Target, Social, Experience Manager, Media Optimizer and Campaign. Even though Adobe's constant re-branding of their marketing tools confuses me, I am always pleasantly surprised with their new "version" or "platform" or "suite" of offerings.
Pros
Adobe Analytics (formerly Omniture SiteCatalyst) now includes all the features of what was formerly known as Adobe Insight.
Cons
Adobe Analytics is a fantastic tool for people who know what they are doing. It is not easy to learn and for larger organizations, Adobe Analytics "truncates" results. This means if a report is pulled with 950,000 results, Adobe truncates all results after 750,000 into one result.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Adobe campaign is a creative software for your business.
Reviewed on 4/4/2021
Is good and perfect for my business.
Is good and perfect for my business.
Pros
What I like about the software is it design and tools. It gives my project a beautiful structure for public use.
Cons
Well,I don't like the fact that the software is working low on my computer,maybe is my server. But Need to upgrad please.
- Industry: Electrical/Electronic Manufacturing
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Run Away -- Fast. Adobe Campaign is one headache after another!
Reviewed on 6/2/2018
Go with another tool!
Go with another tool!
Pros
After 8 months with the tool (and 5 years marketing automation experience using other tools like Marketo), I haven't found any pros.
Cons
Too many to count:
1- It was designed for developers, not marketers. To master Adobe Campaign, you must know Java Script, HTML, SQL, and more technical marketing skills. Other tools only require time spent learning the tool, but with Adobe, you can spend hours learning the tool and you still won't be a master without technical scripting experience.
2. Nothing available out of the box -- no Wizzy Wig designer for emails/landing pages, no lead scoring, web tagging is a nightmare, and so is the CRM sync.
3. Support is basically non-existent.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
An incredibly high functioning tool for all your marketing needs
Reviewed on 18/7/2018
Pros
- has the intuitive UX that you come to expect from Adobe products. Very slick, attractive interface that is easy to use and fun to learn
- vast array of essential marketing tools, from analytics to campaign management. Also includes some very nice to have features, such as a mobile app, customisation and personalisation options
- integrations with other products is invaluable
Cons
- the price is steep, but considering the brand name and the fantastic functionality, it is not a surprise. Definitely not a solution for small marketing depts
- the sheer amount of functions in this product may be intimidating to some and put them off
- Industry: Philanthropy
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
All the tools you need under 1 program
Reviewed on 15/2/2018
Pros
Easy to access apps and tools. The different help screes along the way are great when you are trying to figure out what option to use. The layout os the apps and menus are very user friendly. There seems like there is too many tools but I am sure I do not use as many as others.
Cons
Besides the subscription structure no cons. It would be great if you can flat out purchase the product and pay for upgarde when you need them.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Intuitive program
Reviewed on 9/11/2017
Pros
I really like how there is so much possibility with this project. Whether for work or for personal use, there are a variety of features for every need. The program is also quite easy to use, and there are so many resources out there to help research something if I don't know how to do it.
Cons
The program is quite complicated and it can be hard to figure out simple tasks without looking up how to do it.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Excellent Full-suite Cloud Platform
Reviewed on 2/11/2018
For any real marketing department, this is a comprehensive suite and a must have. The capabilities...
For any real marketing department, this is a comprehensive suite and a must have. The capabilities are amazing and worth learning.
Pros
This software was extremely easy to learn. There are multiple free templates available in the App Store as well. There are also numerous tutorials on YouTube and from Adobe. But easy to load and go.
Cons
The price can be a hindrance for small businesses so depends on what you really need. If you’re not going to learn how to use all the features than might be better off with a cheaper option.

- Industry: Media Production
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Film maker
Reviewed on 9/12/2018
Pros
Adobe tools have everything film maker needs.
Cons
This is not a fault of Adobe alone, but the stability issues usually kick in during every project. Nvidia GPU drivers crashes and you are forced to reboot your computer.

- Industry: Mining & Metals
- Company size: 1,001–5,000 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Versatile and effective product
Reviewed on 28/8/2019
Adobe Campaign is a strong tool for modern digitalizes agencies and organizations that appreciate...
Adobe Campaign is a strong tool for modern digitalizes agencies and organizations that appreciate effective planning and management of email marketing campaigns. I would say it provides standard services.
Pros
Adobe Campaign is a set of solutions that help me to manage my company information and monitor the performance of my cross-channel campaigns from single platform. It has been the perfect tool that provides reliable services with advanced features.
Cons
Adobe campaign is providing amazing services and let us not face any issue. I really like the way it manages all the functions and develop them in efficient ways.

- Industry: Food & Beverages
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
I Love the Creativity
Reviewed on 29/11/2018
Very good.
Very good.
Pros
I love the creativity of Adobe software and what it allows me to do.
Cons
There is a steep learning curve but well worth the time investment.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect all in one marketing platform by Adobe
Reviewed on 13/6/2022
Pros
It is very easy to use with a great user interface for the platform. Emails and landing pages can be built easily with the drag and drop tool, easy to create workflows for marketing automation, segmenting your audiences is another level of adobe campaign and the reporting feature is simply great. SMS and email marketing are also provided as another level from Adobe campaigns with great personalization features and capabilities.
Cons
The only thing which I dislike the most about any adobe platform is its customer support. They are useless. The only reason that we switched was the lack of support from them. In the beginning, they have been good but soon after that, the customer support is just useless.

- Industry: Consumer Electronics
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Adobe E-sign
Reviewed on 9/10/2018
Pros
I use adobe e-sign to send new hire documents to all new employees and this software is very convenient and easy to use. You can attach multiple documents at the same time and still send heavy sized files in fraction of seconds. You can store multiple templates to the library and can send documents to multiple people at the same time thru mega sign feature.
Cons
A little complicated dashboard since they highlight all the features of the product on a single page.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
The best and easiest and safest even above focusing and very close b
Reviewed on 20/3/2018
No it should be offers on all the sights
No it should be offers on all the sights
Pros
That the security cription and the lease of use .all the others in had problem with under standing how to use it and know I did it right
Cons
None really it will run my crimped messages in my office very well set up .no hidden clauses
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Adobe Marketing Cloud is powerful
Reviewed on 13/7/2017
Pros
We have used Adobe Marketing Cloud to make our marketing content uniformly on-brand across different channels.
It has greatly improved our workflows and helped our teams deliver exception content on time and beyond expectation.
Cons
We found that the onboarding process was slow at first. Some of our designers wanted to work exclusively within the Creative Cloud initially. However, once we cleared these initial hurdles, we have been very pleased with the results.
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Newbie is unlikely to understand independently
Reviewed on 24/2/2018
Pros
It's just an instrument, and the result depends on how skillfully it is to use it. I am helped by many years of experience in the IT field. I would not recommend this program to a newcomer. Still, 100% it will not work for him.
Cons
The main disadvantage is that you need to know English for a full-time job. The program does not have a very friendly interface, and to use it, you need to be really professional.
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effective in my Department
Reviewed on 11/1/2019
Adobe Marketing Cloud is one of the another good product of adobe.
Adobe Marketing Cloud is one of the another good product of adobe.
Pros
Adobe Marketing Cloud is very effective in my Marketing department. As an Director of Marketing i should be the one who will introduce to my team what software should will help our workload and will benefit our market.
Cons
In 2 years of using Adobe Marketing Cloud its hard to say that it has an issue in our team because this software benefits us a lot.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool for marketing analysis
Reviewed on 10/1/2019
Pros
With Adobe Campaign, I had the opportunity to create excellent campaigns. Excellent integration with CRM software. It is possible to attach several documents simultaneously.
Cons
To find out how to fully use the software, I had to look through a lot of educational materials on YouTube, which required a considerable amount of time.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Another amazing Adobe Product!
Reviewed on 6/6/2017
Pros
This program is very detailed and allows the user/users to connect, share and review content. The whole team can see what portions each team member has been assigned, as well as progress throughout a project.
Cons
There is a bit of a learning curve to this software. It may take some time for your team to get used to the workflow, etc.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Overall, great tool that solves almost all of our needs for the email marketing channel.
Reviewed on 11/6/2018
Pros
The level of granularity that can be achieved in our workflows has been a huge improvement for us. We now have much more flexibility in how we choose to run and trigger our automated campaigns.
Cons
Much steeper learning curve coming from a more user-friendly interface. Pretty buggy from time to time.
- Industry: Medical Devices
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Steep Learning Curve, But Worth It
Reviewed on 9/2/2017
We have been using Adobe Campaign for almost a year and there are still some aspects of it that I...
We have been using Adobe Campaign for almost a year and there are still some aspects of it that I don't completely understand. It's complicated and has a steep learning curve. However, it is definitely worth the investment! This software is both powerful and versatile.
Pros
Once you set it up, the software does the work for you.
Cons
It has a steep learning curve.
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Best of the best
Reviewed on 6/9/2018
Pros
Adobe Marketing Cloud softwares are pretty easy to use even for a first timer. If you can't figure out how to do something, just Google it. I've been able to do it every single time.
Cons
Nothing really. Able to do everything I want to and can usually figure it out on my own pretty quickly.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Totally Recommended!
Reviewed on 22/7/2018
Pros
I love Adobe softwares! And this one does not disappoint. The multiple features and capabilities with this product are endless! I can't say enough great things about Adobe Marketing Cloud, perfect for email tracking and marketing efforts.
Cons
The only downfall with this software, as well as all Adobe softwares is that it is really hard to get ahold of customer service compared to some smaller software companies.
- Used for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Cost an arm and a leg
Reviewed on 23/1/2018
Pros
It was easy to use and send documents. I loved the software and the whole concept of e-signatures.
Cons
the cost was to much for our company. We have development team and to access the api they wanted more money then it was worth so we switched to DocuSign we negotiated a a better deal at the time.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The perfect tool for marketing analysis
Reviewed on 15/8/2018
If you can afford it and if it makes sense for your business I recommend using Adobe Marketing...
If you can afford it and if it makes sense for your business I recommend using Adobe Marketing Suite.
Pros
Adobe products provide you will all the tools you need to monitor analytics from all your marketing channels. The data is able to be easily extracted and interpreted.
Cons
You can get much of the same data by using Google Analytics for free however Adobe is meant for businesses with large data which is why you pay the higher prices.
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
One of the best marketing cloud marketing platform on the market.
Reviewed on 5/10/2018
Pros
Adobe Marketing cloud is a full marketing suite highly customizable for Adobe company fans. The solution they propose is available on multiple devices and OS (Linux, MAC, PC and web) and easily integrates with other tools from Adobe Suite.
Cons
It can be expensive for small businesses. Reporting and analytics are not too flexible for everyone.