Humanity Reviews

We schedule 12-16 people/day on our ambulances. If there is a special event, we are easily able to add that. SP keeps track of vacation days used as well as . I haven't integrated it into my payroll system . There are improvements we would like and it seems that changes we ask for take forever to implement. The vacation/time off system needs improved. Overall, SP does what we need it to and we continue to use it. There is live support online 24/7 or by email. They will help you from setup to any questions you have down the road.

I’m a driver and Humanity is the app we use to clock in and out. It’s quick and simple to do and use and in my industry, time is money.

Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.

The Custom report function has cut my payroll time in half. I just need to figure out how to export it in the format I need without having to do many edits to and payroll would be a breeze. The only thing I wish they would change would be to have the clock-in and out button on the dashboard page to make it easier for my employees to clock in and out. Sometimes they sign-in and forget to actually clock in or forget to clock out so the next employee clocks them out and forgets to sign themselves in... not really a ShiftPlanning issue, really just need my employees to pay better attention and be mindful of their time sheets, but I'' hold my breath on that one.

We started using ShiftPlanning in 2014 and love it. As a community pool, we have limited funds, so we had been managing schedules with pen and paper. Until now. One of the board members found ShiftPlanning and it has exceeded our expectation on many levels. ShiftPlanning not only manages the daily lifeguard, snack bar and front desk schedules, it also allows staff members to trade shifts; to "give up" and "grab" shifts that come available; tracks vacations; allows us to require staff to sign-in at the pool which serves as a time stamp for clocking-in/-out of a shift; downloads hours to Quicken (and other financial reporting apps) for payroll; allow us to send e-mails to specific types of workers. Additionally, the customer service at ShiftPlanning is very supportive, responsive and professional.

A lovely service that is equipped with strong features and an easy to use interface. My TV/Film Production company has been using Shiftplanning for 2+ years and being able to not only have time-track hours, but also schedule shifts, have pay-rates increase or decrease based on either location and or time of the day, ability to keep overtime in check, and integrate our favorite calender for event scheduling is a huge benefit for our company.

I used a few applications before, but compared to Shiftplanning, they seem like beta software limited by under developed features and poor support.

We will continue to use Shiftplanning for many years as long as they continue to develop their already fantastic service, support, maintain competitive pricing.

If you have multiple locations, with multiple shifts, and multiple workers with specific skill sets. if you need to know who can work a specific location and who can't. If you need to know the availability of your resources. If you want your workers to be able to clock in using their phone, or be sure they are clocking in from a specific geographical location. If you want employees to be able to offer up their shifts to only equally qualified employees.

I could go on, but you get the point. THIS is the application.

I spent many months looking for scheduling software, even after having trialed ShiftPlanning once as we wanted to make sure we had the best option out there. After having used many different solutions, there was no software that could compete in my opinion with Shiftplanning. We were using Excel to schedule for the last 10-12 years and as we continued with steady growth, the excel sheet just became unmanageable. My employees didn't like the fact of how difficult the schedule was to read on Excel as we continued to grow the staff and a short while after implementing ShiftPlanning to my team; we implemented it with another team to be able to track who is on shift for escalations.

We use shiftplanning for scheduling purpose in our Call Center since more then 2 years and are not planning to change soon. It's not only a scheduling tool as you can also manage your payroll, training and your staff files through it. It's a complete system handle by a proactive and efficient team.

ShiftPlanning has been used at our facility for one year now. We are a college campus environment. Thus, scheduling for student workers can be a great challenge due to their dropping and adding classes and potential to working multiple part-time jobs, and of course, due to the differing course load, each student takes on. In the past, we used excel in combination with a learning management system to communicate and maintain student worker scheduling. I am the scheduler for student workers in our area. We have around 8-10 student workers, give or take which part of the year we are scheduling for. We schedule our shifts in a non-linear method. We like the availability feature that ShiftPlanning has. It is a static "when I am not available" table that you or your workers can fill out. At this point I supply entries into these availability tables based on student class schedules and external employment. We do this to prevent students from falsifying availability. ShiftPlannning has a pre-generate schedule wizarding system. This allows managers to schedule weeks, or months ahead of time, based on their current availability. If you are a manager for a college campus, then you may want to consider only doing this once a month for summers, and once a semester for spring and fall. You will be changing availability frequently during the beginning of each semester, almost all summer, and also during finals week. Duplicating the schedule for each week is as easy as two or three button taps on your mouse. Once a schedule is more concrete then this is super easy. During the high volatile periods mentioned above, we highly recommend not scheduling ahead of time. Just do one or two weeks worth of scheduling and make sure to communicate to everyone that the schedule will have a high degree of change. We have also enjoyed the use of the ping feature and other notifications to communicate to students when they should be at work.

I enjoy using Humanity. It makes scheduling and planning very simple due to their great user interface. I can quickly check any upcoming shifts, and plan accordingly. I would recommend this shift planning service to anyone who needs one.

Overall its value for money and must have an application if you want to produce video-based content.

I am the Help Desk Manager of five employees at Monongahela Valley Hospital. My employees are on a shift rotation. Things become complicated if someone goes on leave or on vacation. ShiftPlanning was able to import my current schedule from an Excel document. This took a short time and imported most of it successfully. What it didn't import successfully, they were able to correct after fixing the format it was in. The support is great (I use mostly chat). Their chat support is fantastic. If you do not respond in a certain time frame, they email you with updates to your question/problem. I have dealt with other chat support where if you don't respond in a certain time frame, the chat is closed and you have to start over. This is where ShiftPlanning's support outranks most company's.

The visual design of ShiftPlanning and its filters do a LOT to help us staff 3 floors of distinctly different functions, all of which have different staffing needs. It also gives us a huge advantage in working ahead on the schedule and tools for averting scheduling 'crises'.

We spent so much time just getting schedules done and then something would happen - some one is sick or their grandmother died - Then there was all the communication getting employees with the right skills to cover the shift -. I went looking for a scheduling software and got so much more. We use the dashboard and email features every day to keep staff aware of changes. Our business depends on everybody knowing 100s of ever changing details.
We use the email and training functions to keep the staff current with policy changes, to learn new systems and to refresh knowledge when things seem to be slacking.
Being able to send emails to specific groups let us communicate sensitive information securely to those who need to know.
I recommend this to everyone I know who has to manage any size business.

Overall I would recommend this software for a small to a mid size organization. It is functional, however there are much better products available....for a price.

Humanity is what my company uses to clock in and out and track schedules for all employees, it eliminates the issues around keeping tracking of time with our traditional digital time clock, it also is very easy to request time off, keep track when other employees call out, and their mobile app makes remote workdays a breeze.

We were looking for a software that would handle scheduling, shift trades and hold our staff accountable for showing up on time to each shift and more. This software has exceeded our expectations and we fully enjoy using it. The staff is able to upload their photos so other staff can put a face to a name, set their own availabilities, release shifts, see who is clocked in, add their personalized notifications and run reports for timecard and schedules. It is very user-friendly and easy to learn. This software has solved a lot of the problems we used to experience in the past. If ever there is an issue a staff member is readily available to answer our questions. We often get personalized phone calls or emails and chats just to see how the software is doing. They are always improving the software and updating to make even more powerful and user-friendly. It did not take long for us and our staff to start learning how to use it.

I've been managing for over 25 years. Some things are common to all of us - such as needing notifications regarding not only shifts needing coverage, but who is picking up those shifts. Another example is the interface that managers look at first: not the personnel listing (that's an HR function) but rather a position view - or better, a visual view that is uncluttered and able to be made default. We need to see various things - such as what shifts are uncovered, what shifts are irregular (might normally be Jane, but John is covering it today), etc.

Unfortunately, Humanity does not do these things, and even though I've asked for them, I have not gotten any positive feedback for them. Some of them I've been told that they are not possible.

Humanity/Shiftplanning is the best platform I've found, commercially. I WISH that it did the things I need. I know these things CAN be done (we'd used a custom solution for years) but I wish that Shiftplanning would do them.

It seems that Humanity wants to be an HR platform and not a true management tool for managers.

Humanity is good software for scheduling and providing a central location for staff to view their schedule and submit leave requests. Since we joined, a few new features have helped us out such as the partial time off requests, etc. I have a few issues with the software, such as when a staff member leaves, it is a very manual process to remove them from future shifts. I have yet to find a good way of doing this and end up going through the next 6 months manually. As for vacation, our staff accrue time off, and this feature is not supported, therefore our time off requests are very manual too. I see how this is good for companies who are constantly changing staff and shifts, however for us, we use a lot of workarounds as our schedule is pretty set. It would be good to be able to add shift patterns to staff availability.

Prior to Humanity, our schedule was managed via email and Microsoft calendars. It was nearly impossible to appropriately approve vacation requests and get overtime shifts covered. After implementing Humanity the amount of stress that was eliminated was absolutely life changing!