Performance Pro Reviews
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189 Reviews
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
It facilitates the evaluation of employees and has an excellent customer service
Reviewed on 19/6/2018
Pros
The most interesting thing about this tool is that because it is customizable, it has the kindness to be able to align the company's objectives with the offered solutions. It greatly facilitates the evaluation of employee performance, is ideal for human resources personnel, has excellent customer service
Cons
Your load sometimes becomes too slow which consumes a lot of resources of the computer, it also takes a while to locate in the pages that are needed because you have to press many clicks
Response from HR Performance Solutions
Thanks for your feedback about the application and so glad you are happy with it.
The customization of Performance Pro is a great feature and one that doesn't get recognized too often. The customizable nature of it means that as your process changes and grows, Performance Pro can change and grow with you.
Sounds like the load time might be causing you an issue. Performance Pro operates in a standard web browser so the load time isn't usually an issue. That being said, we know we have users with all sorts of connection speeds. Give us a call and let us see if we can diagnose that.
Thanks!
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Makes Employee Evaluations Easy!
Reviewed on 29/11/2019
Overall, if you are doing performance evaluations, I haven’t used a solution that was any easier...
Overall, if you are doing performance evaluations, I haven’t used a solution that was any easier Performance Pro. I can’t recommend it enough.
Pros
Doing employee evaluations is never fun, whether you are using software, or plugging the info into a word doc. That being said, every so often software comes around that makes it a little easier. Performance Pro manages to do the impossible - it makes capturing info throughout the review period simple, tracking goals a breeze, and presenting the actual evaluation a snap. Plus it spell checks everything so you don’t have to play the “write in word and then copy and paste into the program you are using game.”
Cons
Sometimes, the interface can be a little clunky - finding certain features, if you don’t use them every day, can be a little challenging. But, in all fairness, this is a relatively minor quibble.
Response from HR Performance Solutions
Hi Michael,
Thanks so much for the great feedback! We are so happy to hear our software was able to make the impossible happen for you in the world of performance management.
If you are still having trouble finding certain features, please don't hesitate to connect with us using the Chat function within the software. We also have great Knowledge Base articles that can be accessed through the Support link.
All the Best,
The Performance Pro Family
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Really poor UX
Reviewed on 14/5/2018
Pros
I like the fact that both parties (boss and subordinate) can sign off and comment as well as grade their own goals.
Cons
The software UX is terrible. It is not easy to follow or fin areas. It doesn't give you errors when you have something you haven't filled out, but instead is doesn't let you continue.
Response from HR Performance Solutions
Hi there,
Thanks for giving us some honest feedback. There are a few things that might help with the specific situation you've outlined. We'll be glad to walk you through them if you give us a call.
Also, keep an eye out for some changes we are making to the flow of the application. We think you'll like it!
- Industry: Banking
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Very Clunky
Reviewed on 14/12/2018
Pros
The overall concept of this product is great as it helps managers and employees track progress of goals throughout the year, etc.
Cons
This software is extremely clunky. My company has been using it for several years and every time I have to fill out new goals each year it takes me a good 30 min to figure out how to do it correctly and to notify my manager that he needs to go in and review my goals.
Response from HR Performance Solutions
Hi there,
Thank you for your feedback. We are happy to hear the software is helpful with employee goal tracking throughout the year.
It sounds like there are some issues when creating new goals year over year and we want to ensure that your experience with our software is both satisfying and as efficient as possible. To ensure this is happening, we would love to connect you with our support team. Give us a call so we can be sure to maximize your performance experience.
All the best!
The Performance Pro Family!
- Industry: Accounting
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Staff Evaluation
Reviewed on 15/12/2018
With the software, human resource managers get the basis for yearly bonuses as the simply generate...
With the software, human resource managers get the basis for yearly bonuses as the simply generate performance reports from the software and reward employees based on their performance.
Pros
Employees are able to appraise themselves independently during annual performance evaluations, this saves time and eliminates paper work .
Cons
It is a bit complicated for new users due to the several features
Response from HR Performance Solutions
Hi There,
Thank you so much for the feedback and we are happy to hear how the software has provided a resource to make performance management more efficient. It is also great to see that you are using the reporting system to reward employees based on their performance.
For your new users, we have many resources within the system that we would love to review with you, please reach out to our support center so we can connect.
All the best!
The Performance Pro Family
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great way to review your team
Reviewed on 10/12/2018
Pros
Both you and your supervisor can grade you on your goals and include comments.
Cons
Its not as easy flowing, you have to learn to find the things but its a great product.
Response from HR Performance Solutions
Hi there,
We cannot tell you how much we appreciate the positive feedback. So happy you enjoy the goal features within our Performance Pro application.
Sounds like the flow was a little difficult. We want to ensure you have an efficient and effective tool to manage your people strategies. We would love to find out more about your use of the application and how we can best support this. Please reach out to us and tell us how we can connect with you.
All the best!
The Performance Pro Family
- Industry: Think Tanks
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Implementation went smoothly and support when I have questions has been great.
Reviewed on 28/10/2017
Lower cost without losing required functionality compared to previous software used.
Lower cost without losing required functionality compared to previous software used.
Pros
Ease of use and tools available to users. That includes responsive instant messaging with support staff and lots of resources in the help section. Step-by-step walkthroughs with pictures are very helpful.
Cons
Allowing appraisers to move an appraisal back for editing by the employee instead of just an admin being allowed would be helpful.
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Ease of Use
Cumbersome to use and not entirely user intuitive
Reviewed on 10/6/2018
Pros
You can review goals from last year and automatically copy them to the current year to be evaluated.
Cons
The UI could be better by making it more intuitive for the user. Esthetically it is not the most pleasing either; me it looks like a no frills basic interface. Room for improvement here.
Response from HR Performance Solutions
Hi there,
Thanks for leaving us some feedback. So glad you like the goal features within Performance Pro.
We'd love to find out more about your use of the application and how we can make using Performance Pro an even better experience for you. Will you reach out to us and tell us how we can get in touch with you?
All the best!
The Performance Pro Family.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Performance Pro
Reviewed on 25/11/2014
Great system, pretty easy to utilize and the employees love it. Overall, we need to take the time...
Great system, pretty easy to utilize and the employees love it. Overall, we need to take the time to ensure the factors are related to each position and then follow through with goals. Customer Service is fantastic. Knowledgeable staff, fast service, walk throughs, call backs. Love it!!
- Industry: Civil Engineering
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I have used Performance Pro for Employee evaluations and it is just okay
Reviewed on 4/7/2018
Pros
I like that different appraisers can submit reviews on a single employee and past reviews are accessible.
Cons
I do not feel like the software is very intuitive and it takes a lot of navigating to get to to where you want to be.
Response from HR Performance Solutions
Hi there,
Thank you so much for taking the time to provide us feedback on our software. So happy you enjoy the ability to complete and access reviews.
Sounds like you have ideas on how it could be more intuitive. We would love to find out more about your ideas and use of the application so we can ensure you have the most efficient workflow in place. Please reach out to us and tell us how we can connect with you.
All the best!
The Performance Pro Family
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Customer Service
Reviewed on 28/7/2016
Excellent customer service. Always helpful and eager to assist. Everyone is knowledgeable about...
Excellent customer service. Always helpful and eager to assist. Everyone is knowledgeable about the product and always kind. There are never any dumb questions.
Pros
Overall use of this software is good. Easy to navigate.
Cons
. I have been on a conference call regarding the performance application and would love to be able to set up more than 1 appraisal at time for an employee. When we have an employee promote the current manager has to complete the review then update all information and set up a second review for the promoted position. I then have to average the totals for a final score. This is very time consuming.
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Performance Pro
Reviewed on 23/11/2016
Performance Pro is simple to use and it a great tool for all staff - management to frontline staff....
Performance Pro is simple to use and it a great tool for all staff - management to frontline staff. We encourage all staff to use the program for goal setting and tracking as well as performance tracking. The ease of keeping notes and tracking performance is one of the best features. The notification system is a great tool when it comes to being reminded of performance evaluations that need to be completed.
Pros
All staff can use it with ease. Goals are easy to set up and track. Editing notes is simple and we really like the function to be able to share notes with others.
Cons
None at this time.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Performance Pro makes annual reviews fun and simple
Reviewed on 16/2/2018
This is an adaptable product to all levels of employee engagement and levels of management from...
This is an adaptable product to all levels of employee engagement and levels of management from clerical and teller to senior management and even the CEO. It provides a consistent palette on which to measure and manage performance expectations and results. When this product is combined with a great administration it eliminates the often acrimonious discussions about fairness and who gets what. It can be a bit confusing to use at first, but with training and support, it quickly becomes easy to use.
Pros
This product makes entering review consistent and easy. It is enjoyable talking to employees about actual goals since entering and reporting on their accomplishment those goals is so easy. The clarity that this product provides for the individual being evaluated to better understand how they actually did and the inclusion of factors that fairly present the personal qualities needed in various senior management. This is a great product to use for any size company that is looking for a performance review software. Great customer service!
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy for managers and supervisors
Reviewed on 14/7/2017
Ease of use and tracking
Ease of use and tracking
Pros
Weekly Email notifications when review due until review completed. Note section for Supervisors and Mangers to add notes for great jobs and coaching's. Easy to set-up and assign factors and goals.
Cons
When employee changes job title goals do not change. Would like the downline to have more levels, currently set at 4.
- Industry: Banking
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good product.
Reviewed on 17/11/2020
I am satisfied. I am able to pull up past evals that were processed through Performance Pro and...
I am satisfied. I am able to pull up past evals that were processed through Performance Pro and save these docs as PDF or view on the site.
Pros
As you learn how to navigate you can jump between employees to review appraisals or move to employee dashboard and view your own appraisal.
Cons
The navigation is sometimes confusing when looking for a previous appraisal or trying to get back to the appraisal you were working on.
- Industry: Banking
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review-Hopewell Federal
Reviewed on 15/6/2016
I have only used the product for about a year but find it very easy to use and fit the needs of our...
I have only used the product for about a year but find it very easy to use and fit the needs of our small credit union. The customer service has been top notch since the very beginning. There has never been a time that my question or issue has not been resolved.
Pros
Everything is very stream lined and easy to navigate. I also like that we can customize the product to fit with our credit union culture and lingo.
Cons
I would like to be able to see a history on the employee data screen. So if someone changed positions in between an appraisal cycle we could see the change and track it better.
- Industry: Insurance
- Company size: 51–200 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 17/11/2020
It was great
It was great
Pros
It was easy to use and very fun I guess.
Cons
I liked everything about it there wasn't anything bad
- Industry: Banking
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Executive Vice President
Reviewed on 6/7/2016
Overall very good program. Has a few enhancements needed to make it even better. Its a good...
Overall very good program. Has a few enhancements needed to make it even better. Its a good solution for daily staff performance systems.
Pros
Accessibility and manageability. Great features. Good upgrades.
Cons
Small format when printing performance documents is horrible. Building forms is limited and still chunky. Would be nice to be able to attach documents (links) to actual performance forms instead of having to go to different area and find it. Routing process is still difficult. Having multiple appraisers is also difficult.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to get used to!
Reviewed on 6/3/2018
No more paper!
No more paper!
Pros
No more paper for our organization!!! I love the electronic use of the system and ease of updates.
Cons
As with all system, there are things that I feel could improve, but for the most part it is a fantastic system! I would advise potential clients to stress the need for knowing exactly what your competencies should be and get them right the first time. This is very important to the most efficient set up of the system.
- Industry: Philanthropy
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of Use of Performance Pro
Reviewed on 15/7/2015
Pros
Performance Pro has been a great product for our organziation. Specificially, it meets the needs of our performance review process by being easy to use and flexible to change. It was important that the software that we chose could handle our 9 point rating scale, job specific competencies and work plan goals; Performance Pro delivered on all of these features.
Cons
I like it all. All of my interactions with Performance Pro including training, customer support and implementation have been good.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything about Performance Pro has been 5 star, especially their customer support.
Reviewed on 7/3/2018
Pros
Evaluations are prompted to be timely, employee feedback is great. There is a library with many comments and ideas to use. Our management team loves the ease of evaluations and now they are more informative than previously.
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Phenomenal - brought clarity, consistency and transparency to our performance management...
Reviewed on 3/11/2017
Pros
Allows for performance management to truly be a collaborative process between employee and manager. Also, provides for a meaningful way to track goals and job competencies for a full performance picture. Allows employees to see their profile and related uploaded documents at any time. Lastly, the ability to create 'Forms' for internal use is awesome - sends, collects signatures, and stores for historical reference.
Cons
Would love to eventually see Compease and Performance Pro fully merged so just one sign-on. Right now each have a separate application - if combined, or at least the ability to move from one to another embedded in the application, that would be wonderful!
- Industry: Medical Devices
- Company size: 201–500 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Performance Pro
Reviewed on 17/11/2020
Pros
This program is easy to use, very user-friendly.
Cons
N/A. There is nothing I really did not like about this software.
- Industry: Food Production
- Company size: 51–200 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review
Reviewed on 17/11/2020
Good!
Good!
Pros
Straight forward, simple interface. Easy to find and navigate around the site.
Cons
no remarks here, I use it for annual performance reviews, pretty simple
- Industry: Banking
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I was asked to complete this survey after responding to email questions of the same...
Reviewed on 24/6/2016
Really don't have anything to add. And requiring me to type at least 100 characters is frustrating...
Really don't have anything to add. And requiring me to type at least 100 characters is frustrating to say the least.