xTuple Reviews

The system is cloud based, and it allows a user to sort on screen in many columns. It's semi-easy to use and follow items for someone who understands accounting.

Issues are not always resolved timely. I am still waiting for a phone call from April 30, Customer support called once but I was in the NC office and I gave them my cell to call but it didn't happen. I put the information back into the customer support tab again on June 25th, today is July 2nd and it is still not resolved. I do not like when my AR and/or AP is out of balance. The reverse CM's do not always work. Printing an item from Xtuple is tricky, it does not always look like the screen, it adds items, deducts items and/or prints individual pages. Payables takes too many screens to do checks. We should be allowed to post zero dollar cash receipts, it happens in real life. It would be nice if you could void an invoice and/or cash receipt from a previous but post the void in the current month.

P.S. I used this software at another company in Henderson, NV prior to this and knew several issues. I would not have recommended this software but Canyon Stone had purchased it a few months prior to me being hired.

Very powerful. Provides us with accurate information, once one really knows how the program works. Compared to other ERP programs, it is a lot less costly.

Reconciliation feature needs a lot of work. Look at Quickbooks to see how easy it is.
Still need the ability to print a P&L for a specific period that can be adjusted(e.g. 1 days or 1 week).
Not easy to customize(need to be a programmer)
Would like to see it work better in a Mac environment (ability to magnify screen when needed)
Would like to see an app that I can use on my iPad

open source, reasonable features for the price, relatively stable running on our internal servers. Handles wide range of functions from finance thru to manufacturing. We would like better interfaces with ARENA solutions and with Pro-ship and ship station as well as Zen desk.

API's are poor - would be nice to make it easier to integrate with other packages like e-commerce, Zen-desk, shipping programs etc.

Great inventory and manufacturing controls. I'm very confident if I grow Xtuple is the way to go. I've used quickbooks before and hate it. Xtuple is not the easiest thing to set up but it's not too much harder than others out there that have the same or less functionality.

Setting up automatic local backups are tough, wanted to set up Barman but was taking too much time. Tried another app but could not figure out how to restore my database with the backups it makes. Backing up manually using pgAdminIII is what I have to do now and it's not that bad really as long as a person remembers to do it.

Ease of use setting up database and backing up could be better, but functionality is more important

Because it is open-source, there is nearly indefinite scalablity if you take the time to plan ahead of launch.

The flip-side of the customizable nature of the system was that much of what we did felt like we were building the system rather than just migrating to it. This was in 2009, I'm sure many features that we and others 'sponsored' are now baked-in for new licensees.

Ability to combine manufacturing with traditional finance/accounting/sales orders. Detailed multi-level bills of material are possible with items at separate locations if necessary. Cycle counting can be done in a batch process, which cuts down on time. Exporting data with formatting is fantastic for Excel or CSV.

Much reporting has to be custom-built, no item master matrix, no sales order history by location by customer, would like to see more high & low-level detailed reporting built into the software. The ability to adjust posted invoicing would be great.

Fairly straight forward ERP
CRM is good
Traceability is good

but handling of blanket customer orders is not good.
Manuals not real good on defining use. Very high level and not sufficient to train people.
Quality process is not consistent with industry requirements of 8D reporting

The flexibility of development and multi platform availability is phenomenal. The training classes while very full of information are not

warehouse management permission structure could be more detailed, quality testing is not a feature of the system yet.

I like the ease of use it provides and the ability to customise. There is excellent support and forums with help available.

Setting up can be tricky if your not comfortable with installing SQL and other support it requires but there are comprehensive guides and lots of support available.

Great value. Allows our small enterprise to be competitive in a sector dominated by large companies.

Missing some basic functionality on the manufacturing side.
US-oriented functionality (we are a Canadian client).
Releases could include more feature releases and improvements.
Weak in terms of reporting/analytics.

xTuple is a solid and reliable open source MRP/ERP system. It gives our company the flexibility to do what we need to solve challenges ranging from production to accounting, and with the same database server allows us to accomplish our main priority of serving our customers well and solving their problems.

Not having a complete mobile interface for the main application does limit being able to use mobile devices.

Potentially, it would fit perfectly for our business model

The set up was incorrect, 4years later still some problems
not enough information and help

Data integrity management
Depth of the Inventory Management and Costing Tools
Standard JE ease of use
Trial Balance ease of use

Not very intuitive. Accounting functions are not designed well, especially the reconciliation tool. Sales functions do not have a robust customer service tool.

The software is highly capable with inventory, manufacturing, client development and tracking, and, of course, accounting. I like that it runs against PostgreSQL data base which is extremely robust and capable data base.

I do not like that the Linux version only runs on rather older Ubuntu platforms and does not stay up to date with the latest Postgres data base versions. I have suggested on the community forums that the Linux version of Postbooks/xTuble be developed as a Flatpak development project so it would run on on Linux platforms that support Flatpak which, I think, includes most.

It's completely customizable and the automated reports we have designed provide transparency for all facets of our operation.

Updates can be released with critical bugs that can't be fixed right away so we have to develop work arounds.