LastPass Reviews

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2784 Reviews

- Industry: Alternative Medicine
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlined Security Solution
Reviewed on 25/5/2024
Everything about using LastPass has gone really well for me. It has become into a vital tool for me...
Everything about using LastPass has gone really well for me. It has become into a vital tool for me in my digital life, improving security on all of my devices and handling passwords with ease. LastPass still impresses me with its dependability, ease, and dedication to protecting my information, even with slight setbacks. I heartily urge everyone looking for a reliable and effective password management solution to check out LastPass.
Pros
LastPass is excellent at offering a thorough and efficient security solution. Sensitive data is unmatchedly protected by its strong features, which include password management, two-factor authentication, and safe data storage. Accessing accounts is made simple with the single sign-on feature and mobile authentication, while real-time warnings and notifications give even more peace of mind.
Cons
Despite its amazing feature set, LastPass occasionally has small bugs or delays when synchronizing across devices. Furthermore, there can be a learning curve for certain users who find the user interface to be initially a little complicated, necessitating full utilization of all functions.
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
No fuss password manager
Reviewed on 10/5/2024
It has been positive so far and encryption makes it safer.
It has been positive so far and encryption makes it safer.
Pros
LastPass really helps in a team environment where an account for a tool is shared across multiple users.
Given the nature of work I do it is very vital to have a password manager that works across different tools and accounts.
Cons
Not very much worried of anything as it solves the problem I and the team have. Can't really comment on the admin side of things.
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Good product, Trust issues, Moved on...
Reviewed on 5/10/2023
Pros
LastPass is an easy, fresh, and smart piece of service.It is often considered an industry leader in its field.
Cons
There was a major security breach in 2022.As a company that deals with passwords and personal information - this cannot be accepted under any circumstances. So even though their product is good - my trust is gone and I have moved on to a different product.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One stop shop to manage all your passwords.
Reviewed on 14/10/2024
Pros
Managing passwords is always a hectic thing when you are using multiple web application, social apps. Some use same password across all the platforms thinking that they are making their lives easy, but it's better to safe than sorry by using unique password across various platforms to minimize damage if any of your password is compromised. I'm using lastpass to save all my passwords under one place and it's more convenient for me to use where I want.
Cons
I wish Lastpass security team to consider security as their primary priority as it will be catastrophic if compromised. I beleive lastpass is improved security much better after the last security incident.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Effective but reputation is a worry
Reviewed on 19/12/2023
overall good although I have been told that some of our data did make it into the dark web!
overall good although I have been told that some of our data did make it into the dark web!
Pros
The ease of use and pop up support to help manage a large number of passwords in a business
Cons
The reputation of leaks and hacks in the press
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Secure Password Management
Reviewed on 14/6/2023
LastPass has made us more efficient with single-sign on. Our users are able to authenticate...
LastPass has made us more efficient with single-sign on. Our users are able to authenticate quickly and get into the application they are trying to logon to. The support staff has been very helpful and it was easy to get our account setup.
Pros
We really like how LastPass securely stores our passwords so we do not have to remember each one for all the applications we use. The integrations with multi-factor authentication has helped us meet SOC compliance requirements. The way we are able to add and access our passwords has been extremely helpful.
Cons
It is somewhat of a security nightmare if there was a hacker who got a hold of someone's LastPass account, as they would have quick access to their programs. The reliance on the user to keep it secure has been a concern for us.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Keep your passwords safe and individual
Reviewed on 28/10/2024
I have used Lastpass for more than a decade now in single user and group settings. It has helped me...
I have used Lastpass for more than a decade now in single user and group settings. It has helped me keep track of passwords as well as finally starting to generate individul passwords for accounts.
Pros
Reliable storage of passwords across devices. Wide range of templates for passwords, notes etc.
Cons
2FA login not very intuitive. Installation on Mac rather tedious.
Alternatives Considered
1PasswordReasons for Switching to LastPass
Higher security rating, better usability.- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy way to securely save all your passwords & share them with others
Reviewed on 22/10/2024
Overall, I really like and do recommend LastPass to colleagues. It's an easy way to organize, share...
Overall, I really like and do recommend LastPass to colleagues. It's an easy way to organize, share and save your passwords in a secure, and convenient way. In terms of sharing passwords, it's a better solution than emailing, texting, or even verbally sharing the password with others since it give you complete information (url, username, password, notes, etc.).
Pros
I love that you can save all your passwords in this secure app.
You can also create different sections
And I like that you can just search for a password.
You can also share passwords to others with LastPass accounts.
Cons
The free version only allows you to use it on one device, but they do this after 3x of signing into different devices.
- Industry: Wireless
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Fast, easy, efficient
Reviewed on 4/11/2024
Pros
It's fast and easy to set up and directly use on websites
Cons
Other than generated passwords making it so I need to constantly keep access to the account on multiple devices (which is no fault of the tool), not really anything.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Good tool but may have been compromised.
Reviewed on 7/11/2024
Pretty easy setup and settings are easy to understand also for not IT minded people.
Pretty easy setup and settings are easy to understand also for not IT minded people.
Pros
Easy to use password managing and sharing system
Cons
the UI elements in my browser sometimes overlap other functions.
also Lastpass was subject to security breaches in the past year which made us reconsider using Lastpass in the future. As this is the core of the use of LastPass
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
LastPass takes the headache out of password management
Reviewed on 4/3/2024
Pros
The autofill and auto save passwords is very convenient. Users are prompted to save passwords when they sign in to a new webpage/account. This helps avoid issues of users forgetting to add a password once the account is created.
Cons
Each time a user tries to sign in on a device, it sends an email to confirm. I don't have an issue with that security feature, but it is annoying that when the user tries to sign in it doesn't say that it sent the email to confirm, it says something like "there was an error logging in". I have had multiple users call me trying to figure out why it isn't working.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing Cyber Protection With LastPass
Reviewed on 29/8/2024
Pros
LastPass comes with great security features - cyber threats are a thing of the past.
This software always receives updates and therefore we enjoy protection from all known and upcoming cyber threats.
Cons
LastPass has been cool with no disappointments
- Industry: Higher Education
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
One of the best Password manager apps
Reviewed on 3/9/2024
Pros
LastPass has all the functionality of a password manager.
Cons
Nothing in particular. Maybe auto-filling passwords on mobile phones might require some time to properly setting it up
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
LastPass review
Reviewed on 5/8/2024
Pros
I like how easily it can be integrated in all browsers. Also, password generation and many other features.
Cons
There was a security risk of data leak and it affected the image of the company.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Big improvement to team security
Reviewed on 22/9/2024
Overall improved our team security, very quick and efficient
Overall improved our team security, very quick and efficient
Pros
Massively improved our office protocol for password sharing. Easy enough for our least IT efficient users to work with.
Cons
Found that sometimes links expire before we expected them to. Potentially user error, though!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Password saviour
Reviewed on 1/3/2024
I use it daily and it makes my wirk life much easier.
I use it daily and it makes my wirk life much easier.
Pros
The ease of access to multiple sites I use whilst at work. I use so many different websites, files and folders that it would be difficult to remember all the passwords.
Cons
Reset of last pass password. So secure it was difficult to reset.
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Even the free version has the full potential to secure your data
Reviewed on 2/3/2024
Pros
I have been using this app for years now and I am satisfied with it still. The free version is already enough for my need. It has the full potential to secure your data without extra cost. It gives you the security without you being forced to subscribe to a monthly plan. I'm not sure when I am upgrading, but when the time comes, I won't hesitate to upgrade.
Cons
No complaints so far. I am happy and satisfied with LastPass
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Last pass is exceptionally well thought out
Reviewed on 17/3/2024
Pros
The ease of synchronization is key to success of this app working for my company or not. And it nailed 6on all aspects.
Cons
Thought The color of the interface could of been brighter
- Industry: Insurance
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review from Pathfinder/LL&D
Reviewed on 6/10/2023
At my company, HR and accounting usually share logins to handle different needs of the company....
At my company, HR and accounting usually share logins to handle different needs of the company. LastPass has made it very easy to share login information while still keeping info encrypted.
Pros
The ability to reduce the number of passwords I must remember and the ability to share login information with someone with ease. LastPass is like a one stop shop for all of my logins.
Cons
There are times where my user and password does not synch with some sites.
- Industry: Public Safety
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review for LastPass
Reviewed on 20/12/2023
With the ability to do my job smoothly, I enjoy the feature to my work computer. I don't need to...
With the ability to do my job smoothly, I enjoy the feature to my work computer. I don't need to waste time remembering my password and wasting other peoples time when on a phone call.
Pros
In enjoy LastPass for the password vault. I have the need to long into multiple websites throughout my day and needing to input a password for each long in can be tedious. LastPass remembers my password and auto fills for the login making my job faster and my clients I speak to don't need to deal with me fumbling to my book if I forget my password.
Cons
I don't have a lot of complaints. The website will log me out fully from time to time but I know its for verification purposes to check your primary password.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
One of my key apps
Reviewed on 26/10/2023
Pros
It works. Never really had any issues. Fairly easy to find all the functions.
Cons
I would prefer if there was a option to set up a 4 digit PIN to log in to the Chrome extension, say three attempts then a full password login.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Very complete password management tool
Reviewed on 12/12/2023
Pros
You can easily configure security settings and share passwords among teams.
Cons
LastPass doesn't provide Firefox support and there are some limitations with the browser extension.
- Industry: Government Relations
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
LastPass overall
Reviewed on 23/5/2023
My overall experience is great. Lastpass has really helped me durimg my creating of buisness. i...
My overall experience is great. Lastpass has really helped me durimg my creating of buisness. i really recommend this to anyone.
Pros
I liked most that you could have your passwords autofilled into any website needing that info. Also it is very safe and has alot of security so you dont get your passwords taken.
Cons
Lastpass should not make people otherwise lastpass is great

- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great app, user friendly.
Reviewed on 21/5/2023
Overall, Lastpass is a good app, easy to use and secure.
Overall, Lastpass is a good app, easy to use and secure.
Pros
I love to have all my password easy and securely saved in one place. You can use it using fingerprint for easy access.
Cons
I don't like that sometimes it logs off from the app without notice and you don't have other option other than put your master password instead of using your fingerprint.
- Industry: Information Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
This really does simplify all of my password management needs
Reviewed on 22/5/2023
I started using LastPass a few years ago when one of my colleagues told me about it. I was...
I started using LastPass a few years ago when one of my colleagues told me about it. I was intrigued and decided to look into it. Even though I work in IT, I've always had a lot of trouble managing all of my passwords (and I certainly have a lot!). I tried out LastPass, and I've loved it ever since! It does a tremendous job of managing everything for me in one place.
Pros
LastPass has really robust password management capabilities. I appreciate the original idea of having one centralized place to manage all of my passwords. I especially like the browser extension.
Cons
There's nothing in specific that I dislike about LastPass. It's really super useful in general.