HubSpot Sales Hub Reviews

Many CRMs available, including SalesForce, are huge and complex. Most of the features are never implemented or require a tremendous amount of custom development to work for your organization/workflow. HubSpot provides what is needed with a lot of flexibility to customize it to your needs without requiring a huge development investment. Plus, it's just easier to use overall. Pricing is 1/3 of what we paid with SalesForce, and we have gained more efficiency because we are now using the same product as our marketing team. Information flows naturally between Marketing Hub and Sales Hub, providing better visibility and collaboration between the departments.

Nothing. It's a great tool that has been an excellent investment for us.

It was good at pulling in the email contact information and easy to export the contacts.

It pulled in too much information to track and to streamline.

I really enjoy its intuitive interface which makes my management job pretty easy.

I would say that it could be less expensive.

It is user friendly, has its flow and very low learning curve for those who are using it for the first time

Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig through the data

Nobody should get a CRM without trying out Hubspot first, it is by far the best one.

nothing to not like, they do everything OK

Hubspot provides all the core tools and functionality right out of the gate to ensure sales teams have what they need to get started. If they want to expand Hubspot's capabilities, they can subscribe to additional features such as their marketing tools. This gives businesses the ability to pick and choose what features they need to help control cost.

Hubspot gets more expensive with the more features that you need. It ends up costing more than comparable sales tools once you've started to add on features.

easy to use sales CRM that includes sales engagement tools

I think overall Hubspot is really amazing

HubSpot is great for tracking deals and sales opportunities in many different ways. As a user for my professional job, I have also adopted HubSpot Sales Hub for my personal business.

Some difficulties with open text fields when creating email templates and sequences. This is a feature that would make the dynamic components of templates much better.

When it comes to managing sales tracking and enablement, HubSpot Sales Hub has all features we need.
It also features some helpful CRM features

Well HubSpot Sales Hub has sufficiently met needs.

Hubspot keeps all of our customers and leads organized in a way the whole company can understand. Super easy to go in and see who still needs an appointment, who isn't interested anymore, who has signed a contract, etc

It is pricier than most other CRMs, but it is capable of handling much more!

It is useful CRM Tool which helps employee in tracking the sales lead and also gives visibility to higher management without reaching out to the POC for details. Complete tracking on when an email is sent last to the client along with potential business and call details.

Customer service are sometimes difficulty to reach as mostly chat option is available

A lot of features in HubSpot, very powerful tool. Sometimes a little too intimidating to use because it includes a lot of functionalities we don't know how to use (and continue to learn).

Slightly expensive tool even though it's still less than Salesforce. Onboarding process can take a bit of time of its complexity.

Hubspot has been helpful in tracking leads, new business & scheduling appointments

Some features are cumbersome & not needed

- Simple to use- member contact information- and email scheduling

There is no negative feedback or cons, but I want to give one piece of feedback, sometimes lagging in Building emails from HTML. please look into this on priority.

It is pretty seamless to use if you have used a similar CRM or Sales management platform before.

HubSpot is okay, just that compared to other CRM platforms, their email capabilities fall a little bit short.

I like how Hub Spot is organized with the ability to call and make comments to ensure all pertinent information are visible.

It would be better if aesthetically the layout out would be more appealing just for it be visually attractive to the user.

The free fontionnalities help small business to grow.

Really, I like all features of hubspot sales hub cause it cover the necessary to touch or sell a service or product to a client.

Hubspot provides a large number of important functionalities even in the free tier. The system is relatively easy to use and understand. Contact management, Appointment Scheduling, Sales Pipeline Management are great for all businesses.

Understandable but not much customization features in various functionalities available in the free tier. The contact limit should be increased even in the paid tiers.