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409 Reviews

- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Quickly Scale Up Your Sales Team
Reviewed on 4/11/2021
We are able to track what our sales team is doing and report on it in a way that is easy for leadership and the team to understand
We are able to track goals, hit rate, forecast, and more
Pros
HubSpot has increased our close rate, sales volume, and contact database. It has been a huge value add to our organization and we have much more accurate and usable data.
Cons
It does require a dedicated person to implement but their support team is incredible
Reasons for Choosing HubSpot Sales Hub
Act was not able to handle our business needs and is not user-friendly or geared towards modern operationsSwitched From
Act!Reasons for Switching to HubSpot Sales Hub
Price and overall offering. Best capabilities for our neds.- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
What HubSpot Sales Hub can do for you
Reviewed on 28/2/2023
We've have used if for a couple months now and I can boldly say our clients have the best customer support.
Pros
It is pretty seamless to use if you have used a similar CRM or Sales management platform before.
Cons
HubSpot is okay, just that compared to other CRM platforms, their email capabilities fall a little bit short.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review for Hubspot
Reviewed on 16/2/2023
good
Pros
Reporting on email deliverability.Dashboard feature.
Cons
The tool is very expensive.Only one email per contact.
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The perfect system for all needs that enables us to accomplish a lot in one place.
Reviewed on 14/12/2022
Hubspot's tremendous capabilities helped us manage all functions in one place, and collaborate more effectively with colleagues as well as clients.
Pros
I love the fact how Hubspot automates our marketing and CRM processes, I really enjoy the way Hubspot functionality allows us, as it is easy to use and enables us in simple steps to create folders for all our customers, manage their data and orders, save all documents associated with them, and archive correspondence. I really appreciate how job automation with Hubspot gives us more high-quality capabilities that help us manage workflows, assign tasks, categorize and reach customers instantly, and Hubspot makes it easy to send links, images, and offers to consumers, take orders and inquiries, create tickets for them, and respond to them, plus Keeping records of all those operations. Hubspot also collects data and generates analytical reports, which helps us make smart decisions.
Cons
Hubspot is all-in-one in a nutshell, and with practice and practice, you'll find nothing to dislike.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hubspot User Review
Reviewed on 31/1/2023
I experience has been pretty positive I have used it a number of times when working with other companies and have found it pretty easy and intuitive to use.
Pros
I would rate Hubspot for its CRM its user-friendly interface, integrations, customizable features, strong support and community, robust contact and company management, free accessibility, automation capabilities, and performance tracking and analysis.
Cons
I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great sales CRM
Reviewed on 6/2/2023
It is no doubt one stop for all sales teams. Great tool which doesn't need too much of training for sales team to be able to start using it. We have loved it and it has the best integrations with other essential tools.
Pros
It is a perfect sales CRM. Does everything that one sales team need.1. Great for building sequences for emails automation2. Great at bulk email sending3. Offers best pipeline management4. Decent at reporting and forecasting5. Great UX
Cons
1. It is very expensive for a sales CRM2. Customer support is poor
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Good CRM
Reviewed on 28/2/2023
Pros
The fact that we have many videos that support our training.The operation on hubspot is easy of use, since we can customize it to our operation.It's an easy way to have a clear vision of our pipeline, allowing us to forecast and giving us tools to support our strategic planning.
Cons
I wish hubspot could integrate with LinkedIn, so we can track the approaches we do via that channel.
- Industry: Public Relations & Communications
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
HubSpot Sales Review
Reviewed on 28/2/2023
Pros
Hubspot helps me stay organized with all the leads I'm prospecting and deals I'm working through.
Cons
Sometimes you have to go through a lot of clicks to get what you need.
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommending Hubspot
Reviewed on 17/3/2023
Pros
Overall I love Hubspot. This was the first time i've used a platform to track all the activities. Whether it has to be tracking emails or calls what i have done the last day.
Cons
It would have be great if we can call directly from hubspot.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best platform to track sales activity for every leads
Reviewed on 17/2/2023
awesome
Pros
It is very easier to access the software at first, then the features from creating a new lead, company and deals at all the stages it is very easy and to use and perfectly.
Cons
nothing truly speaking its far Better than most sales tracking software's
- Industry: Market Research
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wish we had started using Hubspot earlier
Reviewed on 25/9/2020
I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.
Pros
1) Grows with you
Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases.
2) Easy sequences & follow-up
The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me.
3) All-in-one
The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus.
4) Community
The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.
Cons
1) Only community
Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product.
2) Constant changes in pricing & feature lists
I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing.
3) The neverending upsell
It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.
Reasons for Choosing HubSpot Sales Hub
Streak was perfect as a Gmail add-on. But it missed some features such as sequences (repeat emails).Switched From
StreakReasons for Switching to HubSpot Sales Hub
We had a startup pricing benefit via our collaboration with an accelerator which lured us in. Knowing what I know, even the full pricing would have been well worth it.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
HubSpot
Reviewed on 14/6/2022
I use this daily with two of my clients for Account-Based Marketing Campaigns.
Great for Lead-to-Account tracking as well as ongoing account management.
Ties into HubSpot's CRM solutions well, so it's very convenient for the whole client management lifecycle.
Also love that it's free to start out with, so I can test it with a client so they can see if they like it or not before committing to the paid version (which also isn't really necessary until it has demonstrated value in the free model. This platform can act as the central operations center of any sales and marketing strategy.
Pros
HubSpot is a great solution for managing most sales and marketing campaigns, and the Sales Hub is no exception. The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact makes this an ideal platform for lead generation and account closing processes.
One killer feature is that when you're setting up a Company in the system, you simply enter their website and it auto-populates all the essential contact data - making it so easy to quickly get your cold-calling lists setup so you can get to work reaching out to individuals within the Companies.
Cons
I feel there are some redundancies in the way 'Deals' and 'Lead Status' pipelines are managed, but easy enough to work around them and set them up as you see fit.
Reasons for Switching to HubSpot Sales Hub
I prefer HubSpot because it integrates so easily with other 3rd party systems (specifically Mailchimp and LinkedIn)- Industry: Banking
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
HubSpot Sales Hub, an essential pillar to boost our sales.
Reviewed on 8/9/2022
This is a good product. If you're already using Hubspot you might've already been enjoying it. If you're not, you can try Hubspot Sales Hub and see how your sales take a real jump.
Pros
First of all, it is important to know what is HubSpot Sales Hub. It is a HubSpot product that enables us to monitor the phases of our sales process, and assess which phase of the funnel our leads are in (a lead is a marketing jargon that means sales in this context). In other words, Hubspot sales hub is a sales metric tool to see where the sales optimizations are needed the most. The things that I particularly like with this product are:
- The interface is actually smooth and intuitive. Once we click on the Sales tab located in the upper corner of the screen, we will see all of our transactions, our sales pipeline, and we can actually move the different transactions (meaning the sales) by just picking and dragging them around with the mouse. If we want more information about a transaction, we can just click on it and it will open a whole other window about this particular transaction with the customer’s pieces of information such as: The name, the contacts, and the number of tickets if there are any;
- We can set organizational charts related to team projects, assign tasks among the members, organize meetings, and automate repetitive tasks;
- We can measure the sales performance in the Report tab. Then, we should click on Dashboard to be able to display the different sales made in a defined period of time. The dashboard is customizable with different templates available.
Cons
Two things that can be improved:
- It would be better to add a task reminder for the uncompleted tasks;
- Different colors need to be added to automate our next action on a given deal/transaction; different colors with different interpretations about the required actions that must be taken. This will save us the time of having to click on the deals/transactions.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A unique, low-cost tool for managing everything related to customers, their affairs, and their...
Reviewed on 2/2/2022
In general, we are satisfied with the change brought about by the use of the HubSpot Sales Hub, whereby we were able to obtain a file for each of our clients, containing all correspondence, transactions, contracts and invoices between us. Using the HubSpot Sales Hub, we were able to send promotions to select listings. In addition, through its distinguished tools, we were able to track all potential customers, through the analytics of the data that is carried out through it. It's a productivity booster, as we can close more deals, keep track of sales and better workflow.
Pros
You can easily upload all records to the cloud so that any team member may view them from anywhere using HubSpot Sales Hub. It is interoperable with various apps and allows for rapid exporting and importation of lists and data. I enjoy how HubSpot Sales Hub categorizes emails and responds to customers. I can control my workflow, assign tasks, sync it with my mailbox, and send messages promptly. The mobile app also sends you regular notifications to keep you updated on all happenings. On my favorite HubSpot Sales Hub Weekly Activity and Reporting Dashboard, I can see everyone's contact information. I like that you can record calls, emails, and consumer interactions.
Cons
There is nothing to dislike about the HubSpot Sales Hub, the simplicity, ease of use and unique tools you get with it will allow you to organize your business in a unique style.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An Absolute Game Changer for Sales Development
Reviewed on 24/10/2021
Using HubSpot Sales has been one of the best business decisions we have made as a business, the scalability, ease of use, support and overall eco-system are easy to use straight out of the box and can only grow with you as you get used to the software. The system is incredibly userfriendly and intuitive and delivered an impact for us very quickly after implementation.
Pros
The ability to utilise sequences and snippets in the sales process was an absolute game changer for us as a business. We were able to implement our sales playbook with clearly defined stages and outcomes that could be easily implemented throughout the team literally at the touch of a button. The efficiencies that this has bought across the board has been incredible, it has also had the benefit of reducing the ramp time to effectiveness of new sales team members from approx 6 months to 2.5 months.
Cons
There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure you have mapped out your established processes and understand how these translate into HubSpot.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love hubspot
Reviewed on 8/4/2020
Pros
We actually ended up upgrading from sales to marketing and then enterprise. Hubspot makes great software that sales people actually want to use. The sales automation is like hiring another sales person for 60 per month
Cons
It is expensive and more value could be given for the money but at the same time it works and is easy to use.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for Enterprise B2B
Reviewed on 24/4/2017
As agency partners, we use and recommend HubSpot, and have been using the whole growth stack for a around 3 years.
With Hubspot we now have a fully integrated platform that it used by all members of the company across all teams - aligning sales and marketing.
With HubSpot sales everyone in the business - not just sales -gains clarity on what's in the pipeline, what the priorities are, how qualified each lead is - and we can track all nurture actions and engagements back easily.
If you're planning to do inbound marketing and sales effectively this software gives you all you need in one spot.
In addition to the sales platform and CRM, we use huspot to manage out marketing - bear in mind that everything is hubspot is closed loop so we can align out sales efforts with our content management, social management, paid ads, marketing automation, reporting and more.
Pros
Easy to use, good range of integrations, closed loop reporting, good training and support - clarity on responsibility for all our team across departments.
Cons
Not much - it would be nice to see a few more integrations with other CRM and sales platforms, and other 3rd party tools like chat, but there are always new updates such as these being rolled out by HubSpot.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
HubSpot Sales Hub
Reviewed on 14/9/2020
Great product, I highly recommend it. This will help any organization who needs to keep there team on point with contacts, for both existing and new potential clients.
Pros
This a great product for individuals in a sales environment, or if tracking emails are a concern for a one-person shop all the way up to an SMB/SME's organization. This will give you a centralized page to review all emails and follow-up with activities to clients as well as new prospects. This is a product that once you start to use it, it will be part of your toolbox for a long time.
Cons
I'm currently running this solution on a Windows 10 desktop and laptop, the only issue I have run into is when Windows does a major update to the OS. It usually breaks my connection on both Outlook clients, it does require me to go into the Registry to make the necessary changes. Along with the re-install of the Outlook client as well as Chrome extension. This will take 5 minutes in total, to be back up and running.
- Industry: Market Research
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best software for Sales tracking!!!
Reviewed on 14/12/2022
Overall, it's a great tool for keeping tabs on the sales department within your organization. It is very effective and helpful tool for both management as well as individual level. It's a must have tool for every organization!!! Suggestion - An introduction of a reminder or a follow-up notification can be an added advantage.
Pros
Its categorization is really impressive as it allows to classify every stage of the sales process in detail - from lead generation to closed deal/gone cold. It also helps to keep track of all the prospects, deals, and sales performance of the employees within an organization.
Cons
It doesn't have the duplicate entry removal feature. Its database for companies' list should be updated from time to time along with the company's logo.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Good Software But Lacks Basic (and important) Functionality & Expensive
Reviewed on 2/11/2021
Honestly, being a Hubspot customer is a very frustrating experience. Some things are great but there are major drawbacks that Hubspot is unwilling to address
Pros
Central source of truth for salesforce and management team. Good reporting options
Cons
There are some key things that are missing that Hubspot seems completely uninterested in fixing. EG. If a deal is closed there is no way to automatically close tasks related to the deal or contact. When you're dealing with thousands of tasks, having incomplete tasks on closed records is a reporting NIGHTMARE. Almost 200 customers have flagged this in the user community and two years on Hubspot are still refusing to address. Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!! Seriously, you can't event include the meeting time in a customised email to your customer. The standard template contains weird wording that doesn't work in many settings and can't be changed. There are lots of great aspects to Hubspot but these are absolute shockers.
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
HubSpot Sales Hub
Reviewed on 17/11/2022
The overall experience has been great. We can manage calendar booking and the sales, all in one place. It is very easy for us to provide training to our new hires because of its user-friendly UI. You don't necessarily need to get the whole package, and still be able to work with HubSpot Sales Hub.
Pros
If you need all of its options and features, it has a great price. It is also very user-friendly and it helps me and our team to keep track of everything we do. Its also very effective when it comes to managing our contacts and it works as a great replacement for other marketing tools we've used in the past.
Cons
In all the time I have using the software we have encounter different errors e.g. spammed numbers blocked due to spam. When we got the whole package, we realized that could've used different software and the total would be the same or cheaper.
- Industry: Internet
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hubspot SalesHubb
Reviewed on 30/9/2019
Pros
The simplicity for the end-user and great integration with the marketing data.
Cons
The reporting, which is lacking flexibility comparing to Salesforce.
Alternatives Considered
IntercomReasons for Choosing HubSpot Sales Hub
PriceSwitched From
Salesforce Sales Cloud- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Hubspot Sales Software has helped our sales team organize leads and to qualify new customers...
Reviewed on 15/8/2018
In our final analysis, our company has greatly benefited from Hubspot Sales software's keenly constructed systems for contact, habit behavior as well as for predicting future customer activity regarding our product. Demonstration and free evaluation of Hubspots feature rich software is available and we highly recommend their product.
Pros
Hubspot's "messages" feature allows prospects to directly access any team members expertise by placing alerts on our companies' website pages.
We really like their application''s ability to both let us know in real time which customer contacts are arriving immediately as well as building reports in the back round which then gives our company further insight into potential client behavior..
Hubspot's templates feature will compile useful customer profiles which then allows our team the capability to predict which demographics are most suitable for future prospecting.
Cons
The cost of operation for current feature set is higher than some competitive rival solutions.
That said , this condition we believe is mitigated by some specific and most useful features like "sequences" which allow
for in depth grouping of customer behavior.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great, Low-Cost Solution for Straight-Forward Sales Engagement
Reviewed on 15/2/2018
Pros
The low price point is a big plus. It's a no-brainer solution for organizations that already use HubSpot COS and don't want to pay for a pricier solution. It has fairly robust functionality and will likely meet the needs of sales teams with simple to moderately-complex sales cycles and engagement processes. Also, the calling features, email/calendar sync, and meeting link functionality pieces are rock solid.
Cons
Lacks some of the bells and whistles of pricier platforms that would allow teams to create more-complex cadences. Other things like not being able to customize call dispositions and not being able to tie in Sales Pro functionality into COS Workflows, etc. Still, not a deal breaker for most sales teams, I think.
- Industry: Automotive
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
There is no learning curve.
Reviewed on 31/10/2022
Pros
No learning curve required. There is no need for time to use the product, it adapts immediately.
Cons
Not affordable. These features can be achieved with more affordable products.