Zoho Books Reviews

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654 Reviews

- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Organized and improved accounting
Reviewed on 2/5/2024
perfect to have a compliance with the company's accounting without overlooking something, it is...
perfect to have a compliance with the company's accounting without overlooking something, it is really easy to use and it improved my progress at work
Pros
Zoho Books has allowed us to improve in the accounting area, having a perfect administration of expenses, accounts, invoices, payments and other tasks to be carried out, it manages a magnificent online accounting function, keeping all the payment reports up to date without forgetting invoices or payments to make, it is a very complete platform with its tools.
Cons
In my personal opinion, it is a perfect platform that there is nothing to improve or change.
- Industry: Import & Export
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful and Invaluable tool at an incredible price
Reviewed on 12/10/2023
We love Zoho ability to access from anywhere and allows a business owner to monitor things even...
We love Zoho ability to access from anywhere and allows a business owner to monitor things even when they are not on site. The ease of use and consistency makes it very easy for training purposes and day to day use.
Pros
We love the way you can add further modules and expand into other areas like inventory with ease. The support is fast and efficient with a positive outcome every time. The consistency through every module bill s, invoicing, purchasing makes it a breeze to operate.
Cons
The only one annoyance is the search from some screens you need to know the exact customer name or item name to search. Where as some screens use a keyword search which is easy and fast to locate the information.
Alternatives Considered
QuickBooks OnlineReasons for Choosing Zoho Books
Lack on consistency with previous product and even doing the slightest thing seemed over complicated.Switched From
PowerQuoteReasons for Switching to Zoho Books
With the ability to integrate other modules was vital to us. The product had more vital features like re occurring invoices and billing. Stock control was important and a lot of other products don't have this ability alongside things like project managment.- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Basic Invoicing and Overview tool
Reviewed on 3/6/2024
Pros
It is basic and does not have too many features. It is included in the overall Zoho system.
Cons
Templates are limited and creating invoices in various languages is problematic to setup.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho Books Works
Reviewed on 28/10/2024
Positive, team can keep track of client status
Positive, team can keep track of client status
Pros
Easily tracks client communication and invoicing
Cons
does not integrate easily with Microsoft Office suite
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Books review
Reviewed on 30/7/2023
Since more than 4 years of using Zoho Books it's fantastic and positive experience
Since more than 4 years of using Zoho Books it's fantastic and positive experience
Pros
Zoho Books integrates with other Zoho applicationsZoho Books has an easy interface that makes it easy to navigate and use itStrong financial management capabilities
Cons
in Zoho Books can't customize more advanced financial reportsZoho Books is more costly compared to other accounting software specially when advanced features are needed
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Online Accounting Software
Reviewed on 1/6/2023
Simple software, can do the accounting with less accounting knowledge, its able access from any...
Simple software, can do the accounting with less accounting knowledge, its able access from any were in online.
Pros
ZOHO has many other apps implementation and its able to customize according to our requirement.
Cons
Reporting format of Balance sheet and Profit loss in excel need to improve.
Reasons for Switching to Zoho Books
Can Access from anywhere, for our client can access from the abroad- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Support
Reviewed on 16/10/2023
NO Support
NO Support
Pros
It is easy to setup and start using it. I loved it a lot but their support SUCKS
Cons
Their support sucks you go back in forth with someone that doesn't know about accounting.. So I am just going to find something else can consider all the work I have done in my account as a loss....
Alternatives Considered
QuickBooks OnlineReasons for Choosing Zoho Books
It seemed easier for what I neededReasons for Switching to Zoho Books
I am going back to QuickBooks what support they have is better than Zoho Books
- Industry: Program Development
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Smooth Invoicing and Bookkeeping
Reviewed on 26/10/2024
Zoho Books works well for basic bookkeeping needs, though more customization options could make it...
Zoho Books works well for basic bookkeeping needs, though more customization options could make it even more effective.
Pros
Creating and tracking invoices was quick and easy, helping me keep an eye on cash flow without extra effort.
Cons
The customization options for invoices and reports are a bit limited, which can make them feel generic.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Using Zoho Books
Reviewed on 30/10/2024
Pros
It is very interactive.
The availability of a free plan
A good alternative to other major accounting software.
Excellent customer portal
Easy to use
Cons
Maximum users should be more than 10
A better support
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Zoho Books Review
Reviewed on 14/6/2024
Pros
- Good mobile app which is fast
- Good logo which is attractive
- Efficiency and quality
Cons
- Extra charge for turning uploaded documents into transaction.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Books - Baac Office
Reviewed on 16/4/2024
Pros
It's much better than QuickBooks Online and much less costly as part of Zoho One
Cons
Can't think of many cons, as it works so well
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Book keeping done wright
Reviewed on 11/5/2024
I really like Zoho Books, the design is nice and intuitive. I learned to use it very fast. Support...
I really like Zoho Books, the design is nice and intuitive. I learned to use it very fast. Support was great when needed.
Pros
Zoho Books is an exceptional accounting service, it offers a free version for small business but paid version too. Works great with bank reconciliation and is packed of good features that you found only on expensive software. Getting reports like P&L is easy and the reports looks good. Integrates good with other Zoho apps if you are using them.
Cons
No cons for Zoho Books, the software works good.
Response from Zoho
Hello Andrei. Thanks for your detailed review about us. We are glad you are enjoying using Zoho Books.
- Industry: Alternative Medicine
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
User friendly
Reviewed on 7/6/2024
Pros
The app is so easy to use, it's simple and takes the stress out of book work.
Cons
There are no cons for my business needs, I love the app.
- Industry: Research
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My Experience With Zoho Books - A Great Accounting Software
Reviewed on 10/7/2024
Pros
When it comes to accounting and handling accounts payable, Zoho Books offers great features.
It makes invoicing easy and handles payment processing really well.
Cons
With Zoho Books, there has been zero malfunctioning reports.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We Use Zoho Books for Multiple Companies
Reviewed on 18/8/2023
ZOHO books has been a great tool for many of our companies. It is great for companies with project...
ZOHO books has been a great tool for many of our companies. It is great for companies with project management, from estimate to sales order to purchase orders and Invoicing. ZOHO provides live reporting as your team takes the order through the sales process. Customization for our specific business was a huge game changer, as we didn't need to get outside help involved to make simple changes that made our work flow process better. It saves time and errors.
Pros
The live dashboard and analytics has provided great insight into our business profitability. The ability to have our project management and accounting systems tied into one saves on time and human error. The automation, workflows and custom fields are a game changer and allow any kind of person to be able to tailor the system to your needs. Whenever I am not able to code something myself, I send a request to the customer service team, and they are usually able to write the scripts for me. The ability to tie into Avalara and not have to worry about taxation is also a huge bonus.
Cons
I wish the Purchase Orders for drop ship customers were more obviously tied to the Sales Orders. There are ways to identify which POs belong to which SOs, but seems to be a little more complicated than it could be. I also wish there was a way to see how much we have invoiced against Customer POs. I also wish we could integrate our payroll with ZOHO, as ZOHO payroll isn't currently offered in Michigan. As a result we are having to do more manual entry for employee hours and journal entries for the payroll.
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlining Business Operations with Zoho Books: A Game-Changer for Efficient Invoicing and...
Reviewed on 20/6/2023
Pros
Prior to joining this company, we relied on self-coded solutions for various tasks, including invoice generation and template design, all within our own database. This approach required significant time and effort whenever we needed to introduce new features or implement controls, even though similar solutions already existed in the market at a reasonable price.Transitioning to Zoho Books:We made the decision to switch to Zoho Books, and the entire process was incredibly smooth. I simply created an account, configured our company details, and utilized the standard invoice template, making minor adjustments to resemble our previous format.Contact Management:Importing our contacts into Zoho Books was a breeze and took approximately 10 minutes. I downloaded an Excel file from our database and effortlessly imported all the necessary information.Invoicing:Creating new invoices proved to be just as simple as managing contacts. By uploading an Excel file, the system automatically matched the invoices with the appropriate contacts (if desired). You can even save them as drafts for further review, and once ready, send them out in bulk.
Cons
Initially, when we first started using Zoho Books, there was no feature available to automatically create contacts if they didn't already exist while uploading new invoices. However, I'm pleased to say that this has since been improved, and it now works flawlessly for us!
- Industry: Internet
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Does the job
Reviewed on 17/11/2023
Pros
It does the job for everything we need, which is managing invoicing and sending various types of bills. It connects with Zoho CRM which we use daily with our team.
Cons
Some things are not always easy to set up, you need some time to know how things connect to each other.
- Industry: Research
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Ease of Use
Reviewed on 29/8/2023
Pros
Quite easy to use and create invoice and track transactions
Cons
Sometimes the website become lag. Not sure its my computer or the server.

- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A great expense tracking solution.
Reviewed on 16/6/2023
Pros
The automatic upload of receipts. It saved a lot of time. Plus reconciling receipts against the company expense card made it even easier to see which receipts were paid for by the credit card and which weren’t. Either cash from business or employee purchased in need of reimbursement.
Cons
The reporting feature seemed awkward. Customer care we’re keen to show me what I was oooking for but it seemed that what I was trying to explain either isn’t part of the available options or I didn’t understand the advice from tech support.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Limited customisation
Reviewed on 1/7/2024
Pros
Intuitive Design: Easy to navigate, with a clean and organized layout.Minimal Learning Curve: Simplifies the process of managing financials, even for users with limited accounting knowledge.
Cons
Zoho Books doesn't have built-in payroll features and relies on third-party integrations, which might not be as seamless or comprehensive.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review on Zoho Books
Reviewed on 6/8/2023
Pros
The control and approval process is very good. It is a vwry easy to use software and the project module is very detailed and okay.
Cons
There is no fixed asset module on the software.
- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
online payment system for all
Reviewed on 29/9/2023
it has simplified work in the organization
it has simplified work in the organization
Pros
i like the free invoicing templates provided by the application, it has nice user interface
Cons
it limits number of people one can reach per month
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best way to manage your Businesses Finances
Reviewed on 28/3/2023
I never used to know what was going on with my business financials. Now at a glance, I can see...
I never used to know what was going on with my business financials. Now at a glance, I can see money coming and I have an overview of how the business is performing. Tax season is no longer a complete nightmare as everything we need is in Zoho Books.
Pros
Zoho Books is extremely easy to use. I love that I now have 1 place where I do all my invoicing and that I can customise the invoices to my own branding. I love that I can send the invoice to clients directly from the software and then have auto reminders go out to the clients as well as send a Thank you when I receive payment. I also love the ability to link it to my business bank account – so I can reconcile my invoices and transactions easily. Come tax season my accountant can easily access all the reports she needs for any period.
Cons
At first, it was a bit tricky to understand how to link up my bank account but eventually managed to figure it out.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very wonderful tool
Reviewed on 30/11/2023
Pros
It is very good for small business accounting service with a clean professional look
Cons
It is requires coding abilities to automate most of its features
- Industry: Security & Investigations
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Price hike
Reviewed on 22/5/2023
Pros
The mobile app is great, doesn't make me want to scream or cringe. Everything feels as though it's exactly where I need it to be and in the order I'll be using it, mostly.Tons of options for reports and forms. Integrates with Zoho CRM. Time tracking and inventory tracking put some icing on the cake.
Cons
I do not like the time tracker, it only works through linking to a task. I have never been satisfied with Zoho support. Another thing people - there aren't many accounting partners to pick from. Ironic... and problematic.Zoho Books WAS priced so well that you couldn't beat it, however now they've hiked it up along side Everest.