Payment Depot
The nation's only wholesale credit card processing rates
4.7 /5 (57 reviews) Write a Review!Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Value and Support
Reviewed on 21/9/2018
Pros
I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly. They always follow up when in an inquiry is made.
Cons
The way the payments batch out is strange. Some are delayed 2 days and some are next day. Makes keeping track of deposits a litttle cumbersome.
- Industry: Biotechnology
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payment Depot give me confidence...
Reviewed on 26/9/2018
Lower Costs, better reporting, ease of use.
Pros
Confidence that I am definitely getting the best rate for my merchant credit card acceptance.
Cons
They made one pretty big mistake, but the rectification was quick and complete. We just had some extra money in our bank for a couple of weeks. No Problem!
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Credit Card Processing Services
Reviewed on 21/9/2018
Was a great company to work with. I highly recommend them for credit card processing
Pros
Very reasonable pricing, fast payments. No hidden charges or fees.
Cons
Could not integrate with my program so I had to find a different company
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Unbeatable
Reviewed on 3/10/2018
Pros
Payment Depot makes signup and processing easy with the best pricing and support.
Cons
Not much, perhaps online access to PD statements.
- Industry: Law Practice
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Card Rates Available
Reviewed on 21/9/2018
Pros
- Saves money!
- No different than any other credit card processor, just cheaper.
Cons
- There are no cons with using Payment Depot
- Industry: Retail
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Other Processors Cannot Compete
Reviewed on 21/9/2018
I have had a wonderful experience overall and other companies cannot compete with what they offer.
Pros
While I don't necessarily use Payment Depot software exclusively, their implementation of the Clover device works nicely.
Cons
I wish that there was a more open and direct API to work with different systems. My POS software through Microsoft RMS does not communicate directly with the device which means I have to manually type in the total for every credit/debit transaction.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payment Depot Review
Reviewed on 24/9/2018
I have been happy with Payment Depot so far. I like the clear billing, without the numerous fees and no long term contracts. I like that they just bottom line you on cost on your first phone call to them. I hate being quoted a price and then the company adds on a bunch of hidden fees, contracts, requirements, etc.
Pros
Easy to use, straight forward, good customer support
Cons
I wish we could bill through 2 computer terminals without having to pay for 2 separate processing machines and accounts
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payment Depot Review
Reviewed on 21/9/2018
Overall very satisfied with Payment depot, get competitive rates with good customer support.
Pros
Competitive rates
Ease of Use
Customer Support
Bug free
Cons
Annual Fee
Initial hardware cost and setup
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great processor
Reviewed on 23/12/2018
Great
Pros
VERY LOW RATES NO ADDED PERCENTAGES JUST A SUBSCRIPTION AND A FLAT RATE PER SWIPE CHARGE
Cons
Customer support is lacking big time. Only open 9 - 5 mon - fri
- Industry: Automotive
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Works, real people, saves me money.
Reviewed on 24/9/2018
Payment agent put me on TSYS and my monthly charges are less than they were before with Elavon. This system works better for me.
Pros
The payment agent's people are responsive to my needs and stay on the case until issues are fully resolved.
Cons
No negative issues to report at this time.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Rates / Fantastic Support
Reviewed on 28/9/2018
Great rates, fantastic support, could keep my previous equipment. No ridiculous fees
Pros
Payment depots rates are very competitive!
Cons
I’d like to be able to link my payment depot account with other online services
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product!
Reviewed on 4/10/2018
Very happy over all with the use and support of Payment Depot. I just recommended Payment Depot to a business associate.
Pros
Easy to use and wonderful customer service.
Cons
Nothing- It is easy to learn how to use and great for my business needs.
- Industry: Mental Health Care
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
review
Reviewed on 3/10/2018
overall it is a good experience although I don' t enjoy the raising yearly fees.
Pros
the low fee. enjoy that a low fee is charged
Cons
it takes a couple of days now to get money. Used to be only one day
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Satisfied customer
Reviewed on 21/9/2018
Pros
Costs are lower compared to previous vendor.
Cons
its easy to use. So dont have any complaints at this time
- Industry: Construction
- Company size: 11-50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good Value
Reviewed on 21/9/2018
Pros
Functional, competitively priced, good value.
Cons
I have no real complaints, I think credit card companies overcharge though.
- Industry: Retail
- Company size: Self Employed
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Overall rating
Reviewed on 31/5/2019
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great service - No middleman
Reviewed on 2/10/2018
Pros
We love the pricing, customer service brings options and we can integrate with just about anything by using their included gateway partners.
Cons
Nothing... works great. We saved almost 3% in fees when I switched to payment depot. The other guys were taking our lunch with upcharges and hidden fees.
- Industry: Sporting Goods
- Company size: Self Employed
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Tough to talk to someone
Reviewed on 28/9/2018
Easy to set up if this current processor doesn't work out I'll definitely be back
Pros
Overall this was one of the best processors I've ever used. They even refunded my entire year even though I switched a month after my contract started.
Cons
But when it came to actually getting help from them it was so tough to talk to someone. I was always passed along and never seemed to really get great answers from them.
- Industry: Consumer Services
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Payment Depot Review
Reviewed on 28/9/2018
Good. Good cost savings.
Pros
Saves Money over other payment processors
Cons
Hard to figure out the root cause of transactions not going through.
- Industry: Automotive
- Company size: 2-10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Program very easy to use
Reviewed on 1/10/2018
Payment Depot is very easy to use. It is very mobile and allows us to take payments just about anywhere we go on service calls.
Pros
The program is very easy to use and very mobile, allowing us to take payments just about anywhere we travel on service calls.
Cons
There is nothing that I have found that I dislike at this time.
- Industry: Retail
- Company size: 2-10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and flexible
Reviewed on 28/9/2018
Pros
The software ok the mobile app is extremely easy to navigate. The option to charge the credit card by the card reader and non-adapter makes my life easy when i would forget my card reader. All functionality of a credit card is included so I am able to setup my charges fairly simple. I like the overall ease if use.
Cons
No real complaints about the software.
- Industry: Wholesale
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payment Depot Review
Reviewed on 7/6/2019
Very easy and pleasant experience
Pros
Payment Depot made the transition from our initial processor easy and painless. The estimates they provided were both significantly better than our previous processor and ended up being very accurate to the eventual new charges.
Our salesperson made everything simple and is always quick to respond. I would not hesitate to recommend this company to anyone looking to save money on CC processing.
Cons
They are not really a software company, so nothing.
- Industry: Health, Wellness & Fitness
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Does what it says for a fair price
Reviewed on 21/9/2018
Pros
You can get support with a real human when you need it.
Cons
I’ve been pleased with this merchant this far.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Other for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good customer service
Reviewed on 25/9/2018
Overall it was a good experience.
Pros
Good customer service from the team every time I reached out.
Cons
Not easy to use. Had to use a website that wasn't always intuitive like other processing companies.
- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Its not a bad payment processor
Reviewed on 27/8/2019
its good service and they use authorize but you can find cheaper alternatives almost anywhere that has one portal for everything.
Pros
the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.
Cons
its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.
