Payment Depot Reviews

Simple set up, works well and has a fair cost compared to others

Nothing. I have had no issues with the service

No surprise fees. Less than 1/2 the cost of my previous processor and statements that are more clear. Daily deposits match the settlement amount.

The receipts that print out are longer than necessary.

Ease of use - its very functional and relatively easy to understand.

(I know its about security) but in my situation I have to sign in too often in a day.

It is slightly less expensive than what I was paying previously, but the negotiated rates for credit cards must be a higher percentage than my previous merchant service provider. I expected to be saving more than I am.

The rates for the card processing is higher than my previous provider.

Easy to Use
Easy to integrate into website

A little cumbersome when a customer is on the phone

simple contract terms
upfront pricing

reasonable pricing something affordable

not a lot of features
without authorize.net there wouldn't be a lot of options. i'd love to see some form of invoice that we could email. e often take deposits from customers across the the phone. i'd love to email a invoice

It was the best deal of any credit card merchants in the business.

There can be some confusion as to who to call with a support question.

Great documentation, terrific customer service, low low low prices. It's my go-to for payment processing.

Their portal is a little simple in terms of aesthetic.

Low rates, great customer service. Haven't had any issues since starting to use it.

Website UI is a little confusing at first, a bit harsh on the eyes.

easy to use, no glitch, fast , efficeint

nothing, works great, no problems, like it

I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly. They always follow up when in an inquiry is made.

The way the payments batch out is strange. Some are delayed 2 days and some are next day. Makes keeping track of deposits a litttle cumbersome.

Confidence that I am definitely getting the best rate for my merchant credit card acceptance.

They made one pretty big mistake, but the rectification was quick and complete. We just had some extra money in our bank for a couple of weeks. No Problem!

Very reasonable pricing, fast payments. No hidden charges or fees.

Could not integrate with my program so I had to find a different company

Payment Depot makes signup and processing easy with the best pricing and support.

Not much, perhaps online access to PD statements.

- Saves money!
- No different than any other credit card processor, just cheaper.

- There are no cons with using Payment Depot

While I don't necessarily use Payment Depot software exclusively, their implementation of the Clover device works nicely.

I wish that there was a more open and direct API to work with different systems. My POS software through Microsoft RMS does not communicate directly with the device which means I have to manually type in the total for every credit/debit transaction.

Easy to use, straight forward, good customer support

I wish we could bill through 2 computer terminals without having to pay for 2 separate processing machines and accounts

Competitive rates
Ease of Use
Customer Support
Bug free

Annual Fee
Initial hardware cost and setup

VERY LOW RATES NO ADDED PERCENTAGES JUST A SUBSCRIPTION AND A FLAT RATE PER SWIPE CHARGE

Customer support is lacking big time. Only open 9 - 5 mon - fri

The payment agent's people are responsive to my needs and stay on the case until issues are fully resolved.

No negative issues to report at this time.

Payment depots rates are very competitive!

I’d like to be able to link my payment depot account with other online services

Easy to use and wonderful customer service.

Nothing- It is easy to learn how to use and great for my business needs.

the low fee. enjoy that a low fee is charged

it takes a couple of days now to get money. Used to be only one day

Costs are lower compared to previous vendor.

its easy to use. So dont have any complaints at this time

Functional, competitively priced, good value.

I have no real complaints, I think credit card companies overcharge though.