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220 Reviews
- Industry: Telecommunications
- Company size: 201–500 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Absorb is the perfect LMS!
Reviewed on 11/8/2015
Absorb is so powerful and easy to use. The company itself is great to work with. Their customer service staff is so nice and friendly, and the project manager and account manager I worked with helped me every step of the way. The interface is gorgeous and importing your learners is a snap. I love that Absorb has built-in quizzes that I can create in seconds. I also love that I was able to work with Absorb's designers to customize the branding for our company. Creating certification programs and badges was easy. You can upload or link to practically any type of media. Customized reports can quickly be generated. Grouping learners into categories to deploy specific training is also painless. You can create contest, polls and gamify the learning experience. Ultimately, Absorb is fast, easy, gorgeous and even if you're a staff of one or two (like me) you can easily manage hundreds of learners and dozens of online courses. I love Absorb!
Pros
Fantastic customer support
Easy to use design
Quick import of new learners
Easily upload any type of multimedia
Customizable interface for branding
Out of the box solution at a reasonable price point
No extra IT or web developer support required
Cons
It would be great to:
- Quickly switch between Admin and Learner to see a course
- Create a "test" user who can take courses over and over again just to test functionality without having to enroll, un-enroll and then re-enroll
- Show and disable the contest feature (without having customer support perform this function)
- Industry: Gambling & Casinos
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A solid LMS that just keeps getting better.
Reviewed on 4/2/2021
Overall, our company was looking for a platform to offer both mandatory and optional training for our employees during the COVID lock downs. When implementing Absorb, we found it also was platform for not only training, but also an informational channel, complete with acknowledgements of receiving the information. It will also be the backbone for all of our ILCs moving forward, and hopefully with more solid integration with our Teams platform.
Pros
Ease of use as both a learner and administrator. ADP integration and automation. Learner and Admin portals load quickly and are responsive. Excellent support and implementation experiences with quick turn around, and constant updates and improvements in the pipe line.
Cons
Limited assessment options when it comes to answer types. Reporting structure takes a bit to get used to. Setup takes quite a bit of time investment, but pays off with future proofing the system.
Alternatives Considered
LitmosReasons for Switching to Absorb LMS
Value and robust functionality. Highly customizable. ADP simultaneous integration.- Industry: Transportation/Trucking/Railroad
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
The system is not intuitive and is more of a 'content management' solution with little ability...
Reviewed on 24/1/2019
As the current admin I inherited this system and have learned how to 'manipulate' it for my needs, but except for the low-cost I would hesitate to recommend anything outside our own customer service experience.
Pros
Customer support has been dedicated and addressed our concerns, however much of the FAQs are only in text format with no video or other engagement methods to demonstrate walk throughs.
Cons
Limited functions, does not allow us to connect learning direct with learners since it has a 'firewall' type sign on mechanism that does not connect hyperlinks to courses. Authoring tool very limited, and searchability is difficult for admin and users.
- Industry: Insurance
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Need a Great LMS Platform?
Reviewed on 28/11/2022
We have had great success with this platform and they listen and implement our recommendations
Pros
Absorb is a great platform and very user friendly and easy to use!
Cons
sorting order in resources could be improved
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product
Reviewed on 19/2/2022
Pros
Pre built templates are wonderful for admins.
User friendly UI experience.
Cons
N/A no cons at this time.
We have enjoyed the software and experience.
Reasons for Choosing Absorb LMS
We grew as a company and wanted to mature our products.Switched From
MoodleReasons for Switching to Absorb LMS
The pre built templates really were a big sell for us.- Industry: Professional Training & Coaching
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fun and Interactive LMS
Reviewed on 19/3/2022
The onboarding has been amazing. The support we have received from [SENSITIVE CONTENT] has been amazing. She is very knowledgeable and has a lot of patience.
Pros
I love the options and the customization abilities.
Cons
There are so many options that it starts to get confusing as to which features are the best for our usage
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease of Use and Appearance
Reviewed on 11/2/2021
The overall experience with Absorb has been very supported from the sales team, the on-boarding and technical assistance. As novices moving into the E-Learning space, the Absorb Team showed a great deal of patience answering some questions more than once, even the most mundane.
Pros
In our search for a LMS we had an opportunity to look at many of Absorb's competitors and it became very clear, very quickly how easy it was to navigate the system for both the end user and the administrator. Along with ease of use, each window is crisply design to feel innovative and supportive.
Cons
There were so many options for how to use Absorb to move our e-learning products and on-line learning, we had difficulty deciding where to start, because we wanted to do everything in the first month.
Reasons for Switching to Absorb LMS
We chose Absorb over the alternative for the look of the product for the end users, the ease of navigating the system for both the end user and the administrators, the variety of learning options to engage learners, the tracking and report capabilities and the overall pricing structures.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud-based learning management system.
Reviewed on 10/3/2021
It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of location or learning requirements. It supports branded interfaces, responsive design, and social learning. It remains available 24*7 from anywhere. If you need any help, you will always find a absorb employee. One major benefit is that it maintains the LMS compliance standards for privacy protection and data security. It empowers learning even if you do not have an internet connection. Its mobile app maintains consistency with web LMS and learners can train offline. When the internet connection restores, course progression syncs automatically.
Pros
It is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently.
Cons
It is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal.
- Industry: Government Administration
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for the Cost!
Reviewed on 8/6/2022
Great!
Pros
Support from the company is great and always willing to improve features and design. They really listen to their customers.
Cons
You can't pull reports for instructor-led classes and online classes at the same time for a total picture.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to Implement and Use
Reviewed on 30/11/2022
This product was quick and easy to implement, and is exceptionally user friendly, both for the administrative and user side.
Pros
Easy to navigate, implement, and set up on the backend. User support is great.
Cons
Haven't discovered anything yet that I dislike. Would love the option to unpin courses from a user page in an easy way.

- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Unexpected Limitations
Reviewed on 24/9/2019
Overall it's ok. Again we were really disappointed about the department/sub-department functionality. So if you are using Absorb for multiple clients not just internally then beware. It is definitely easier to see how many users we have in the system, who has taken what courses, our popular courses, and course evaluation scores which for us are all important KPI's. overall great value for the price.
Pros
Absorb is really easy to use and navigate. We purchased it for the ability to have "department" or sub-companies. We provide training materials and the platform to our clients so having a multi-tenant LMS was critical. I love the ability to customize colors and layout for various clients. The onboarding process was pretty smooth and the staff is attentive.
Cons
My biggest disappointment was that that the multi-tenancy or segregating by departments did not function as we expected causing us to have to adjust our offering and prices for clients. When assigning courses you can only assign to a whole or sub-department, you can exclude. So if 99 customers get the library and one doesn't, you have to allow 99 clients instead of just restricting one. When restricting departments they can manage only the users and courses within their department. However, this does not apply to the mercury module, Global Resources, Competencies, Categories, Message Templates, Ecommerce, and Public Catalogs. So we had to disable access to department admins for these features otherwise they would see other departments (clients) information which is terrible!!!! So instead we have to manage all of these features for our clients. So every time they want a billboard changed we have to do it for example. It puts a lot more management on our behalf that we weren't expecting. other little things we don't like are:
-no course number field
-can't control the order modules are consumed ina chapter only the order of the chapters.
-can't change the reports on the dashboard or re-order it
-resources don't have a thumbnail- makes them look empty/incomplete
-no place for text on the home dashboard.
-roles are not department-specific
-can't change password expiry beyond 7 days
-task functionality is way too basic
-no ability to integrate tasks or due dates with calendars
- Industry: Computer Networking
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Absorb is easy to use and great functionality!
Reviewed on 10/2/2021
Absorb has been great to learn, the customer support team and CRM's are amazing to work with. They are always willing to help achieve overall success for Admin and learners. Suggestions have been taken and quickly implemented into new feature releases. Absorb is continually striving to bring on more functions. The Knowledge center has videos, conversations and suggestion to help an Admin adapt quickly.
The end user interface is easy to use, switches easily into mobile setting. I have not had any complaints about the learner interface from my end users.
Pros
The Admin interface is very user friendly. It is easy to create and publish a course in minutes to reach my learners immediately. The dashboard reports has been my favorite item recently. I am able to create and share specific dashboards that are impactful to our internal business units. Reporting is also a key feature for our admins. We are each able to create, save and share specific reports as well as have them sent on a re-occurring basis, saving us time and energy.
Cons
Initially, the course creation set up was a bit daunting, many pages to flip through. However, Absorb has updated the process and the Admin interface and changed its functionality to more align with a daily Admin. The update was well planned and thought out so that it did not disrupt any functions I was currently using.
- Industry: Individual & Family Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Absorb has been an easy to use platform for meeting our eLearning needs for our community.
Reviewed on 30/8/2017
It allows us to engage our community through eLearning by showing courses, webinars and lesson relevant to our field of work. It allows us to keep our learners engaged, connected and kept current with ideas and best practices. It allows us the opportunity to represent ourselves as experts in out field.
Pros
Creating and development course content in a straight-forward and simple manner. Enjoy making quick edits and updates to published courses. Ease of importing courses from various types of APIs. Support staff is very attentive and helpful with students and system issues. Administrator back end is very flexible and easy to use. Enjoy using the "impersonate" feature, which can identify problems quickly. Like that the framework of Absorb is still under development, which allows for new innovations, looking for ways to improve and stay relevant.
Cons
Reporting features still need a bit of development to allow for more control and options for what should be saved in the report export document. Giving more options for data being displayed by a student transcript. Some features of pulling data from the metrics can be a bit tricky.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Absorb LMS - Great Product and Customer Service
Reviewed on 12/12/2018
Overall I would highly recommend the Absorb LMS software to any company who is looking for a customized and affordable solution. They have an excellent implementation team that will work with you every step of the way until you are satisfied with the finished product. They also have a great customer service team that is always responsive to our needs and are willing to work with us to incorporate new updates to our system.
Pros
While working with the Absorb team we were able to fully customize an Learning Management System to fit the needs of our small company within the clinical trials space. We initially worked with a great implementation team who were very supportive in meeting with us each step of the way to gather the proper requirements for our final product. Once we were satisfied with our finished product we were able to easily introduce the software to our employees to use with minimal training required. We continue to be very pleased with the level of customer service Absorb provides when we have a new inquiry or suggestion for improving our employees' experiences.
Cons
The only con to Absorb's software was that they did not have a full suite of course content that met our needs in terms of internal training. We were able to work around this feature by uploading course content through another provider which was easily imported into our current system.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Unbeatable
Reviewed on 25/10/2022
Overall, love my user experience with Absorb. We are able to train internally and externally, compliance, and instructor led trainings. It offers everything our company needs.
Pros
Overall, I love the ease of use of Absorb. The platform is very user friendly, integrates with everything we need, and has a great user experience. I also appreciate the customer service/tech support team, as well as our CSM and account manager. The company has 24/7 support. I always know someone is there to help when I need it and in a timely manner.
Cons
Really, I have no cons. It would be nice to have a "bulk" edit feature. Something that would allow me to make the same change to multiple courses at one time.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Absorb has provided us with a unique mix of feature and quality support helping us obtain our...
Reviewed on 3/8/2017
Speed of delivery of content to customers and users and with the ease of user mgmt, the amount of time I am spent managing the system is kept to a minimum.
Pros
The ease of adding courses, content and attaching relevant material to this cannot be overlooked and for me is easily just one of the items most enjoyed. The built in workflow allows me to take my video production and related documents and attach them to a course that can be distributed to my users in a matter of minutes.
Cons
Nothing really stands out as a negative. One area for improvement would be exporting reports - It would be nice to be able to customize the look and feel of reports in the tool before exporting, and it is a minor issue as a lot of this can be done via the Excel export anyway.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Not the ideal LMS, but pretty darn close.
Reviewed on 28/1/2019
We love Absorb. It works well and does exactly what we hoped it would. Even with the issues with reports and the test view, it’s still very much worth the money, if not just for the mobile app. We highly recommend Absorb if you’re looking for an easy-to-use LMS software that isn’t absurdly expensive.
Pros
Love the interface. It’s very easy to use, especially once you get the hang of it. There are so many features packed into the system, even in the mobile versions. Having a mobile version is a big plus due to many of our learners using iPads and the like.
Cons
Reporting and exporting reports seem to not work quite as well as we would hope, though it isn’t a deal-breaker. It would be nice to have a way to have a test view of what your learners see. Either by toggling or just a link to preview before everything’s finished.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Pray you NEVER need Support !!
Reviewed on 24/5/2021
Since departure of one of the original co-owners, Absorb has DRAMITICALLY under-performs !
Pros
Ease of use.
Can't think of 40 characters.
Cons
Reporting is VERY Lacking.
eCommerce Cart is VERY lacking. Cannot purchase different quantities of different products. Need 5 Widget Courses & 2 Dohicky Courses. Takes 2 different transactions to purchase.
DO NOT expect SUPPORT Assistance !!
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Absorb LMS is very flexible
Reviewed on 6/4/2022
Pros
Flexibility to adapt the solution to our specific needs and it's reliability. Our "rep" is very accessible and very helpful to bring solutions to our concerns.
Cons
the fact that we lost the file manager in the new admin interface and the search engine (not very efficient)
- Industry: Government Relations
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of Absorb
Reviewed on 11/7/2022
My overall experience has been excellent. Absorb is there to answer all of my questions in a timely manner and assist me with setting up my courses in the way in which
Pros
The ease of use. From the administration side to the Learner Experience, the system is very user friendly and easy to follow. The creation side provides the agility to create course and materials for a variety of needs
Cons
Missing some way to capture attendance digitally. For instance, on Instructor Led Courses a user could access the course and mark their own attendance rather than having an administrator have to complete it manually for each class.
- Industry: Utilities
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
One of the better ones
Reviewed on 4/11/2016
All-in-all, I have enjoyed using Absorb. It has a pretty robust feature set and a very easy to use interface. When we run into bugs, Absorb sometimes takes quite a long time to resolve the issues. They will not give you an ETA for fixes either. It has some issues with playing video on iOS10 devices. I like how it handles most content and I really like how it modularizes courses.
Pros
Ease of use. Everything is easy to find and the options make sense.
Cons
When bugs are introduced, they don't always get fixed very quickly.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use, affordable LMS
Reviewed on 15/5/2019
Pros
Blatant Media developed such a forward thinking interface that it hasn't needed a refresh the last few years. This is a positive, not a negative. I've been both an admin and a user of the system and it's really nice to know everything is going to be laid out the same even after not using it for a few months. Very future proof. The responsive capabilities of the user end are really top-notch as well. Great for blended learning as well as complete "eLearning."
Cons
Support is just okay. I think they outsource their support and it's not always super efficient.
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Review Source
Overall rating
- Ease of Use
- Customer Support
Best LMS on the market for mid-size organization, great price!
Reviewed on 16/5/2016
After searching for over 6 months, our organization (research institute at a University) happily landed on Absorb. We use it for about 300 internal employees, and around 100-200 external clients.
It is fantastic. The learner interface is intuitive and smooth: we recently held a workshop with 80 participants from 38 different countries (many languages, a range of backgrounds in technology), and everyone easily navigated through the system to the content.
For company use, the data Absorb gathers feeds directly into our professional development and performance review cycles. Also, we integrated the sign-on with our internal ADFS server, so the users' credentials pull from pre-existing systems.
Support is super responsive and thorough; every ticket I've submitted they've addressed right away and resolved most.
The downsides of the product: not many. The 'tiles' on the home page are extremely useful, and I wish it were easier to make custom tiles on our own, but anything custom has to be made by Absorb support (example: link to an external site; changing the look/logo on a tile). Reports from assessments or exams take a little getting used to, as well as a few quirks around course structures or limitations. But none of the drawbacks are insurmountable.
Overall: I'm a huge fan of Absorb, and would highly recommend it for anyone in the 200-1000 employee range.
- Industry: Computer Software
- Company size: 501–1,000 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Great LMS, Great Value
Reviewed on 29/3/2016
I worked for a fast-growing startup that needed a full-featured LMS, hosted, and didn't cost an arm-and-a-leg. Absorb LMS fit that bill and then some. I was super-impressed with the ease of use of their interface and the intuitive nature of their setup and processes. It also helped that they had tight integration with Adobe Connect, which was our preferred platform for web conferences. I strongly recommend them to anyone looking to implement a new LMS, or to replace an old, clunky, hard-to-use one. (And there are a lot of those out there...)
Pros
Intuitive, slick interfaces on both the front and back end. Easy to use and administer. User experience was fantastic. Highly responsive team addressing any concerns or issues.
Cons
Any cons that we ran into were dealt with in short order, and we were a relatively small client! Great customer support made this a dream process.
- Industry: Primary/Secondary Education
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
This LMS is simple but very effective, easy to use and excellent for small and medium...
Reviewed on 22/5/2018
Pros
The built in workflow allows me to create a course that can be distributed to my users in a matter of minutes. Easily upload any type of multimedia, its UX and UI. is magnific. can access all function very easily whether you are a student, an instructor or an admin. keep a running list of enrolled and completed courses
Cons
The calendar could be better.. need more integration with other comercials calendars, Requires deep technical experience for Customize this system, does not allow to create a data repository per student in a simple way, it is not an integrated talent management system. Reporting features, they need to improve them a lot, . The administrative functions are dificult to navigate and there are steps that are unnecessary in several of the processes.