Absorb LMS Reviews

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289 Reviews

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cloud-based learning management system.
Reviewed on 10/3/2021
It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of...
It is the leading eLearning solution. It delivers consonant, on-brand training nonetheless of location or learning requirements. It supports branded interfaces, responsive design, and social learning. It remains available 24*7 from anywhere. If you need any help, you will always find a absorb employee. One major benefit is that it maintains the LMS compliance standards for privacy protection and data security. It empowers learning even if you do not have an internet connection. Its mobile app maintains consistency with web LMS and learners can train offline. When the internet connection restores, course progression syncs automatically.
Pros
It is designed for all kinds of learners and organizations no matter you are a large corporation, mid-size business, or small business. It has made it easier to develop and manage training programs for both external and internal shareholders. Its main focus is on lining up learning needs with the demands of the business. It inspires business productivity. It empowers organizations all over the world to deliver training efficiently.
Cons
It is pretty expensive. Its tech support is not able to solve an issue. Sometimes, it does not do reporting at the level that you need it and results in reports that require much more manual work to meet the requirements. Also, dashboards of repotting have various column options that make it difficult to see information in one place. It lacks versioning. Thus, whenever you update a course, you will have to re-enroll all users. It has limited assessment options. So it should more options so that learners will have various paths leading to the same goal.
- Industry: Information Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Chosen Absorb - 3 times
Reviewed on 24/1/2024
Pros
What I like most about Absorb is the ease of use as admin. I also value the responsiveness of the customer service team.
Cons
My dislikes are trivial to be honest. I wish the certificate creation tool was easier to use and I had the ability to assign deactivation dates to non-regular users.
Reasons for Choosing Absorb LMS
They were lacking in several features that we needed. Additionally, their reporting was very cumbersome.Switched From
360LearningReasons for Switching to Absorb LMS
The feature set was the biggest factor in our decision making.- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Absorb LMS review
Reviewed on 6/5/2023
Development team is making it more flexible by constantly improving and adding features.
Development team is making it more flexible by constantly improving and adding features.
Pros
It's integration with ADP is considered to be essential for our team. It has the flexibility of features and is robust and stable. The intelligence search feature making it possible to search the most accurate courses. Videos are so much informative.
Cons
It takes more time to configure the setup. The course organization can be done more properly. The modules are needed to be create by our team only to import the data from LMS.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Standard in Learning Management Systems
Reviewed on 19/1/2024
In searching for the right LMS for our organization, Absorb was the perfect fit. We have a diverse...
In searching for the right LMS for our organization, Absorb was the perfect fit. We have a diverse group of learners and need to provide reporting to auditors multiple times of year. With a small T&D department, Absorb proved to be just the software needed to meet the high expectations of our organization.
Pros
Absorb provides ease of use for all learners regardless of technological skills. Absorb provides the data and reporting that our organization needs.
Cons
Absorb is not as attractive/visually appealing as some of the other systems on the market.
- Industry: Accounting
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Absorb Review
Reviewed on 23/2/2024
My overall experience with Absorb LMS has been very positive. I will continue to learn more so...
My overall experience with Absorb LMS has been very positive. I will continue to learn more so that I may maximize the use of more complicated features.
Pros
Absorb LMS has a user interface that is user friendly, easy to use and manage content. Support website also has an extensive knowledge base with training videos and searchable documents. Support tickets are also handled promptly.
Cons
Reports and Data Analytics is minimal, unless Data Analytics module is purchased which is expensive.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Absorb LMS Review
Reviewed on 6/2/2024
My overall experience has been great! I would give them a 95 out of 100.
My overall experience has been great! I would give them a 95 out of 100.
Pros
The ease of implementation, dedicated customer service representatives, and mid-range cost.
Cons
I have struggled with the reporting feature, although you can pay extra for custom reports.
Alternatives Considered
DoceboReasons for Choosing Absorb LMS
There were too many limitations and there was a fee for any recommendation. Also, the customer service was poor.Switched From
Crowd WisdomReasons for Switching to Absorb LMS
Docebo was more expensive, and we did not need the additional feature that they offered.- Industry: Government Relations
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Initative platform and great customer focused team
Reviewed on 27/6/2024
The LMS allows us to uplift our capability to encourage a modern and user friendly experience. From...
The LMS allows us to uplift our capability to encourage a modern and user friendly experience. From implementation and roll out the process has been fairly smooth and the team have been really helpful to ensure we are making the most of the system. Our support team in Australia has been prompt and guiding in answering any queries and ensuring we use our system in the best way possible.
Pros
The platform is intuitive and fairly easy to navigate. The help guides are useful and if further detail is required, the support team are always on hand for guidance.
Cons
A little more work around the dynamic targeting of user groups would be great.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Cotton Holdings Review
Reviewed on 19/4/2024
I would rate it 10/10 after implementation once we received help from [sensitive content hidden]....
I would rate it 10/10 after implementation once we received help from [sensitive content hidden]. Absorb LMS addressed a critical challenge within our organization by consolidating multiple learning management systems (LMS) and training accounts into a single platform. This consolidation streamlines the management of training resources and records, eliminating the need to navigate through numerous systems. Furthermore, Absorb LMS enhances our reporting capabilities by centralizing data collection and analysis. Instead of pulling information from disparate sources, we now access comprehensive training data from one centralized location, enabling more efficient and insightful reporting processes.
[sensitive content hidden] have been prompt in responding to, assisting with and resolving our concerns. [sensitive content hidden] is a wealth of knowledge, I am so thankful to have his expertise to assist me as I learn the ins and outs of the administration side of Absorb.
Pros
What I appreciate most about Absorb LMS is the invaluable support provided by resources such as [sensitive content hidden]. Their guidance has been instrumental in our journey with the platform, particularly during the initial stages when onboarding took longer than anticipated. Their expertise has enabled us to overcome challenges efficiently and make significant progress, ensuring that we maximize the benefits of our Absorb LMS account.
Cons
While Absorb LMS's customizability is undoubtedly a strength, it also presents a unique challenge: starting with a clean slate. Unlike more rigid systems with predefined templates, Absorb LMS offers a blank canvas, requiring organizations to invest time and effort into tailoring the platform to their specific needs. However, this process, while initially demanding, ultimately ensures that the learning experience is precisely aligned with the organization's goals and values, resulting in a more effective and engaging training program in the long run.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ease to use LMS with a lot of capabilities!
Reviewed on 10/4/2024
Pros
I loved how easy it was for our team to start using Absorb. The implementation process was great! I also loved all the features that Absorb provided us with that our old LMS didn't, such as forums and curriculums.
Cons
My team is new to Absorb, so there may be a better solution, but what we found was the Survey capability wasn't where we wanted it. The basic survey wasn't what we were looking for so we created one with Absorb Create to get the same reporting capabilities, but the problem with Create was the design and formatting limitations.
Alternatives Considered
Valamis LXPReasons for Choosing Absorb LMS
Our old LMS didnt' have the capabilites we were looking for to support our end users.- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A well rounded LMS with great branding capabilities.
Reviewed on 12/4/2024
The LMS has been great overall from navigation, content delivery, engagement, and the branding...
The LMS has been great overall from navigation, content delivery, engagement, and the branding capabilities.
Pros
The great degree of customization available.
Cons
Some UI features could be improve for a richer experience
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for first time eLearners
Reviewed on 28/3/2024
overall great experience! Bringing eLearning to our employees will be key to consistant new hire...
overall great experience! Bringing eLearning to our employees will be key to consistant new hire training!
Pros
Implementation was failry easy and all staff are great with communication and getting things done. TGhey worked within our budget.
Cons
We should have done more training on the Create portion prior to implementation.
Reasons for Switching to Absorb LMS
functionality vs. cost was the key factgor in decision making. Absorb had more Create options and was lower on cost as well!- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use LMS platform with the right amount of features for our needs
Reviewed on 28/4/2022
We were looking for an LMS platform for internal training that could be expanded to customer...
We were looking for an LMS platform for internal training that could be expanded to customer training afterwards. The sales engagement with Absorb LMS has been a great experience, providing us with the tools and knowledge to properly evaluate the platform (including a trial portal which we could test with our own content).
Onboarding was well structured, with a clear plan of tasks to accomplish both on our side and on the vendor side. Absorb provides a series of well-made self-training modules to go through, which complemented the training provided by the implementation project manager.
Compared to other LMS, the platform itself is easy to use while providing a good breadth of features for our use. It's a mature product, with a solid backend. We did not experience any performance issues or security concerns.
Look and feel customization is relatively basic. The interface is also quite rigid: for example, thumbnails or banners must have precise dimensions, otherwise images are stretched. Because of that it requires a lot of efforts, trials and errors, if you want to have a visual experience distinct from the Absorb default.
The main shortcoming we experienced is that some common workflows could be streamlined. They can involve a lot of clicks, which is irritating when you're repeating the same workflow several times in a row. Keyboard shortcuts could be introduced to facilitate some operations, which would alleviate this.
Pros
Easy to use
Solid onboarding training for admins
Provides content hosting
Supports SCORM and xAPI (Tin Can)
Supports Instructor Led Classes
Zoom integration
BambooHR integration
Salesforce integration
Overall mature platform
Great customer support
Cons
Look and feel customization lacks flexibility
Some workflows could be streamlined, especially for course management
No actual course authoring functionality: users need to import learning objects created with external tools, such as 3rd party eLearning authoring tools. This is fine for our needs, but it would add flexibility if there was at least some content authoring functionalities.
Reasons for Switching to Absorb LMS
The intersection of ease of use, features, customer service and costs of Absorb was superior to all other alternatives we considered. Some were superior in terms features but were too expensive for our needs. Some were less expensive but the customer service was a concern. Some were not as user-friendly. It all came down to that equation: ease of use + features + services + costs. Absorb LMS hit the sweet spot for us.- Industry: Security & Investigations
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Absorb LMS
Reviewed on 25/6/2024
My overall experience has been great! The team is very supportive and is always available to answer...
My overall experience has been great! The team is very supportive and is always available to answer questions.
Pros
For the most part, Absorb is easy to use and intuitive. The Create tool with the addition of AI is a huge help in the creation of new content. Our Absorb support team is always available to help when needed.
Cons
Some aspects of Absorb are cumbersome - for example, when creating a class, it is really easy to click on the wrong button, so you end up enrolling the entire company in the class vs. just making it available to everyone.
- Industry: Information Technology & Services
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to implement tool with great potential to develop further
Reviewed on 4/4/2024
Pros
Easy to implement, easy to learn as an admin. Support Team always ready and helpful. Very customisable to cater for different audiences
Cons
It's missing bulk actions for courses and user management that would make life easier
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Wonderful Learner Experience!
Reviewed on 28/3/2024
My overall experience surpassed all the expectations I had. May Larkin was our Implementation...
My overall experience surpassed all the expectations I had. May Larkin was our Implementation Project Manager and we felt she was right along side us throughout our entire process. She was quick to reply to emails or jump on a call when we needed assistance. She was patience and had an understanding of our unique platform usage.
Pros
What I like most about Absorb is how clean and user friendly the learner experience is! Our goal was to minimize manual task for our admin team and provide our learners a more trendy and all-in-one platform to house their learning materials and certificates. Absorb checked off all our requirements, which are unique, and provided us solutions to all our questions.
Cons
While the Knowledge Articles are helpful and a great tool, they are at times overwhelming because the large number of them can make it hard to locate the exact help you need.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Accounting Manager
Reviewed on 9/10/2024
Good - Training video's are done pretty quickly.
Good - Training video's are done pretty quickly.
Pros
You can assign training based on departments. Set deadlines and have a little questionnaire.
Cons
There should be limitations on how long the training video should be. some divisions put up videos that are over 2 hours long.
Absorb should advise that training is absorbs in smaller doses.
Documents for the videos should be easily visible as well after the video ends instead of watching the video again and waiting for the steps.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great platform for our students and instructional staff
Reviewed on 5/4/2024
Pros
I love the ability for students to emotionally engage with the course objectives through video storytelling. I love the self-grading aspect and user-friendly interface for the students. I appreciate new features such as Analyze to monitor student activity.
Cons
While it is pricey, I have found much value in the cost. I wish I could make some changes to the flow and student engagement activities.
- Industry: Food Production
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
This is a solid LMS
Reviewed on 11/3/2024
Pros
We now have one complete year of use with Absorb LMS. All of our training cycles have been successful. There were no issues with courses completing. If problems did come up, it was because of access getting into the system (a quirk of our integration), not a technology problem with the LMS itself.
Cons
Wish the standard version came with more of the advanced features available at the buy-up plan.
- Industry: Computer & Network Security
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform outstanding customer service
Reviewed on 21/3/2024
Pros
That is user friendly. We can run reports. Send automatic notifications to all the learners.
Cons
The capability to be integrated with other platforms.
- Industry: Defense & Space
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intuitive, Sleek, and Robust
Reviewed on 11/4/2024
Pros
Absorb's suite of offerings is comprehensive and leaves you wanting for little else. If you can dream it, you can configure and tweak it to exactly your needs. The workflow is so simple and it makes every part of the system accessible to everyone.
Cons
There are some types of selection options for user configurations that don't exist and we've had to work around to make things work.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
New External LMS Integration
Reviewed on 26/3/2024
We were given an extremely short notice from our previous LMS that they were sunsetting. Despite...
We were given an extremely short notice from our previous LMS that they were sunsetting. Despite the time crunch, we were able to successfully transfer over our data, build out our new LMS, and launch with little to no issue.
Pros
The ease of the set up, building of the platform, and the support received from our Absorb Team.
Cons
There were a few snags in the process that pertained to our custom use of the platform. However, those issues were quickly addressed and solutions were offered by the team.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Mersino
Reviewed on 13/9/2023
All in all good.
All in all good.
Pros
The functionality is very useful. Custome reporting is essential for ROI and I love the support I receive from Claire.
Cons
I would like a little more functionality in reporting, being able to customize them to be more targeted to meet our needs. The videos for basic functionality are not helpful at all. Finding information on the fly, if you need it right away is impossible.
Response from Absorb
Hi Barbara, Thanks for sharing your feedback with us. We're sorry your experience hasn't matched expectations recently. We've notified our team and your Customer Success Manager will connect with you to start addressing some of the challenges you've mentioned here in your review. We're looking forward to making things right, and appreciative of the opportunity to get our partnership back on track. Please feel free to reach out to EVP of Client Services, Peggy Pulliam ([email protected]) with any further comments, concerns, or suggestions you wish to share."
- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Why absorb
Reviewed on 9/4/2024
Pros
I like the customization and implementation process.
Cons
There are a lot of functions that need to be developed further for ease of use.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Absorb LMS: Make Your Online Learning Interactive
Reviewed on 18/6/2023
Pros
Absorb LMS has the excellent customer support. Integration with PowerBi is easy. Training and reporting are boosted with the help of Absorb LMS through automation.
Cons
I haven't find anything to dislike about Absorb LMS. Wherever I was having difficulties the customer support provides excellent solutions.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Effortless Success
Reviewed on 28/11/2022
We have had an absolutely wonderful experience with Absorb thus far. There were a few temporary...
We have had an absolutely wonderful experience with Absorb thus far. There were a few temporary hiccups along the way with our account manager. This has all been fixed since. The absolute best part of the experience besides the software is our Client Success Manager, Taylor. I do not know if we could have stayed with Absorb as long as we have without him. He is the ultimate reason we have chosen to stay so long.
Pros
There are so many great things I can say about Absorb. The absolute best feature of the software itself is the individuality it allows us to create for users. We have some standard courses that clients are interested in, however, the biggest pull is allowing us to make the experience feel custom to them. Our customers can easily navigate their own portals effortlessly. Customizing the templates and organization of courses is the personal touch that makes this software so great.
Cons
There are a few key features that I have noticed are not a part of Absorb software that could really be useful. The templates and options on how it is set up are pretty standard, however, certain options such as the calendar for example. Our clients love the calendar. However, you cannot really edit the calendar for full customization. I think if all of the template options had more range in customization it would be a bit better.