Dropbox Business

4.5 (21,694)
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File syncing, storage & sharing platform

Overall rating

4.5 /5
(21,694)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.3/5

92%
recommended this app
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21694 Reviews

Laura
Laura
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Drop Your Stress with Dropbox

Reviewed on 3/11/2023

I use Dropbox every day for multiple aspects of my business. File Sharing is fast and easy. Backing...

I use Dropbox every day for multiple aspects of my business. File Sharing is fast and easy. Backing up data - excellent. For remote work with clients keeping everything on Dropbox means we all have immediate access to the most up to date documents, spreadsheets, and marketing materials.

Pros

It was easy to set up and start using right away. Additional tools and services are added frequently.

Cons

Some of the new services are confusing and I need to search for descriptions and tutorials.

Alternatives Considered

Google Drive

Reasons for Switching to Dropbox Business

My clients were familiar with Dropbox and several were already using it. Password protection and data encryption inspire confidence in the security of my material in Dropbox.
Becky
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy to edit documents

Reviewed on 13/11/2024

Dropbox Business met our needs although it could be better with some small changes.

Dropbox Business met our needs although it could be better with some small changes.

Pros

Dropbox Business has a desktop and mobile app. I prefer the desktop app.
Frequently used shortcuts are large and located in the middle of the screen.
Deleted files stay in a trash folder which can be convenient. Administrators have discretion on file sharing and commenting. Team folders are another convenience, everyone on the team can view the files. Public folders allow anyone to view it until the expiration date. Password is optional.
It is easy to edit PDF documents and add annotations such as highlighting.
Customer support options are actually plentiful, they include a help center, PDF guide, email, chat, and phone.
Data safety is high.

Cons

Dropbox Business is expensive and some services are not included or are add ons (data governance for example)
Photo editor is not as good as I expected.
Dropbox Paper is included with the subscription however it will not read files from another service which is problematic.

Alternatives Considered

Egnyte

Reasons for Choosing Dropbox Business

Did not want to renew subscription, dropbox had been recommended.

Switched From

Livedrive

Reasons for Switching to Dropbox Business

Because it had been recommended by a friend
Matej
Overall rating
  • Industry: Media Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Probably the best cloud service for a team

Reviewed on 29/12/2024

I was an early adopter of Dropbox, and I am still a fan. Still beats Microsoft Sharepoint, and...

I was an early adopter of Dropbox, and I am still a fan. Still beats Microsoft Sharepoint, and syncs really well.

Pros

Great user interface and very easy to set up. Great history feature.

Cons

It is not the cheapest storage service around.

Joel
Overall rating
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Reliable and safe way to store files

Reviewed on 3/11/2024

It was pretty reliable and good to have files accessible from multiple devices.

It was pretty reliable and good to have files accessible from multiple devices.

Pros

I liked the sync-ability of Dropbox business and the ability to see a documents history and revert to an old version if needed.

Cons

I disliked the cost of having this service.

James
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review of dropbox buinsess

Reviewed on 12/11/2024

My overall experience with dropbox business has been great. The fact that I am still with them is...

My overall experience with dropbox business has been great. The fact that I am still with them is a tell tale sign that the product offers everything I need at a reasonable price.

Pros

Dropbox business enables easy sharing and synchronization of files across many devices which is great; it also integrates with popular tools like Microsoft Office 365 and Zoom amongst others.

I'm not a techy person but the security measures are supposedly top notch.
They use advanced encryption which is essential these days.

In case of device loss or theft, you can remotely delete Dropbox data from anywhere.

They offer flexible storage plans based on your specific ussage.

You can access all files without taking up local storage space, as files are stored in the cloud until needed

24/7 Support!

Cons

Some of their competitors may offer a cheaper product but in my humble opinion, you get what you pay for!

Chris
Overall rating
  • Industry: Furniture
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great file management for sales

Reviewed on 18/12/2024

Excellent product. I have used for a few years now. I would recommend this to anyone.

Excellent product. I have used for a few years now. I would recommend this to anyone.

Pros

I can share files with clients or colleagues that are too large to share in a normal fashion.

Cons

No concerns, works as expected. I have always found this product to be easy to use and very professional. No plans to change.

Kimberly
Overall rating
  • Industry: Fine Art
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Decent, especially for media files

Reviewed on 23/1/2025

Pros

For my business in particular, it is a great way to manage media files.

Cons

I wish it was easier to format and sort folders, particularly on mobile.

Katie
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Dropbow Business

Reviewed on 24/12/2024

Pros

Dropbox is my go-to for file storage and sharing. It's super reliable, easy to use, and it works flawlessly across all my devices. Syncing files between my computer, phone, and tablet is a breeze. Sharing files and folders is super easy too, and the interface is clean and intuitive

Cons

The free storage is okay for basic use, but I quickly needed more space and had to upgrade to a paid plan

Amber
Overall rating
  • Industry: Fine Art
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Dropbox Review

Reviewed on 6/1/2025

I have been with Dropbox for years. It has been a great tool.

I have been with Dropbox for years. It has been a great tool.

Pros

The amount of storage and ease of use is a positive.

Cons

I don’t love the pricing at higher levels but will say it’s worth it.

Dori
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Drop it in the box

Reviewed on 4/2/2025

I use it at work and school to download and save large files

I use it at work and school to download and save large files

Pros

I can download large files sent to me online

Cons

It’s a little different to navigate with

Tommaso
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The inventor of cloud service is still the best but has not evolved that much

Reviewed on 1/10/2024

Just the best file cloud service around. It could be more (mail missing, paper not really a...

Just the best file cloud service around. It could be more (mail missing, paper not really a solution, passwords not always working with many browsers)

Pros

The best for bandwidth management. A robust cloud mirror management.
An effective filetransfer solution.

Cons

Sometimes not the best integration with MacOs finder (icons and mouse menu disappearing). Still the cache management could improve (especially when you're freeing up space). Not the all the add-one were really needed or are well working. For a cloud service that aims to become a digital workplace, I miss an integrated mail service (like gmail or zoom mail)

Alternatives Considered

OneDrive and iCloud

Reasons for Choosing Dropbox Business

Dropbox is a superior bandwidth manager. It also performs better with multiple users avoiding file conflicts.

Switched From

Google Drive

Reasons for Switching to Dropbox Business

Superior bandwidth manager and integration for local folders mirroring in a multiple users environment
Matthew
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reliable and Scalable Cloud Storage Solution for Teams

Reviewed on 17/8/2024

My overall experience with Dropbox Business has been positive. It’s a dependable solution for...

My overall experience with Dropbox Business has been positive. It’s a dependable solution for secure file storage and collaboration. The platform has enhanced team productivity by ensuring everyone has access to the latest files regardless of location. Dropbox’s integration capabilities with other tools in our tech stack further streamline our workflows.

Pros

The most appealing aspects of Dropbox Business for me were its dependable file synchronization across devices and its smooth collaboration tools. Even with huge teams, managing and sharing files is made simple by the user-friendly interface. The admin controls and granular permissions are great for protecting data security without sacrificing flexibility. By storing rarely used files in the cloud and making them still available from the desktop, the Smart Sync feature helps optimize storage usage.

Cons

When working with very large files, Dropbox Business occasionally experiences synchronization delays, which is what I liked least about it. Furthermore, the cost may be a little higher than with other cloud storage options, particularly for smaller teams or companies.

Patrick
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Dropbox For All Type of Business.

Reviewed on 20/3/2024

It's a robust solution for businesses looking to streamline collaboration, enhance productivity,...

It's a robust solution for businesses looking to streamline collaboration, enhance productivity, and securely manage their data in the cloud.

Pros

Offers powerful collaboration features, including file sharing, commenting, and real-time editing, which are essential for teams working on projects together.

Cons

Its a cloud-based service,internet connection is necessary for users to access and sync their files, which could be a limitation in areas with poor connectivity.

John
Overall rating
  • Industry: Telecommunications
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

We switched and switched back

Reviewed on 18/7/2024

Dropbox business is adequate but we switched back to Box for ease of use (sharing with other orgs).

Dropbox business is adequate but we switched back to Box for ease of use (sharing with other orgs).

Pros

Dropbox business allowed a secure environment for file sharing.

Cons

The price of Dropbox for business was not on par with the value added.

Skyler
Skyler
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great for larger businesses

Reviewed on 1/11/2024

While Dropbox Business offers A LOT of space, I didn't need that much space personally. I enjoyed...

While Dropbox Business offers A LOT of space, I didn't need that much space personally. I enjoyed the product and can see how it would make sense for larger businesses but I ended up switching to Google Drive since Google Drive is Free and DocHub for signing and contracts. I pay much less and can still house all the files I need.

Pros

With 3TB of storage, Dropbox Business offered me a TON of space to store family photos, documents, and other products. I also loved the search function so I could easily find things. It was also incredibly easy to invite collaborators and I utilized the signature feature more than once to sign documents.

Cons

While it offered a lot of space, I think the pricing was a bit much. I ended up switching to Google Drive for storage and DocHub for signature purposes instead to save on costs.

Gwendolyn
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Dropbox for Business and Personal

Reviewed on 28/10/2024

Access off-line, sync to my computer, hold space for large files, and able to share files. Able to...

Access off-line, sync to my computer, hold space for large files, and able to share files. Able to work remotely.

Pros

Free Cloud usage, user-friendly, sync features, and can work offline. Able to work remotely.

Cons

The file-sharing takes up more space even when files are deleted. Dropbox personnel can see my documents. And can become expensive.

Verified Reviewer
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Only one downside for a social media marketer, 10/10 aside

Reviewed on 11/11/2024

Aside from not being able to download video files to my phone, everything works fast and great

Aside from not being able to download video files to my phone, everything works fast and great

Pros

We have tons of storage so the ability to find a lot of things quickly

Cons

I can't download video files to my phone most of the time even if they're smaller than 50MB. It's quite frustrating for social media marketing

Ibrahim
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Are You Evaluating DB? Consider My Experience First!

Reviewed on 22/10/2024

Large file sharing in the cloud saves PC storage.

Large file sharing in the cloud saves PC storage.

Pros

Dropbox Business streamlines the entire process of file sharing and storage.
It offers a central repository where we (teams) coordinate on the same file across any device.

Cons

Dropbox Business is one of the tools which I have never noticed a glitch while using it on my end.

Olanrewaju
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable File Sharing Program of All Times

Reviewed on 8/10/2024

Pros

Dropbox Business allows me to securely share and store file in one place.
Accessing documents from anywhere over any device is another great aspect which I like most about DB.

Cons

Dropbox Business does not pose any error even though it is quite to acquire premium version.

Puneet
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

File Management

Reviewed on 26/1/2024

Pros

Linking between different excel files is still intact even if one of the files to which the cell is linked is on cloud, smart sync will automatically download the reference files and refresh the numbers to primary file. Many users can work on the same file at the same time.

Cons

Expensive to be rolled out to a bigger user base.

Katie
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Solution

Reviewed on 31/10/2024

We use Dropbox Business all over the world for file sharing and management

We use Dropbox Business all over the world for file sharing and management

Pros

It allows our teams to work seamlessly as well as to share outside of our team securely

Cons

Not as intuitive for some team members as other file sharing platforms

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Dropbox business is perfect

Reviewed on 12/1/2024

It 's great experience and easily and more fun

It 's great experience and easily and more fun

Pros

Safty, file transfer. Easily to use. Safe atime

Cons

May be more expensive than other apps. But still good

Lana
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Run your business efficiently using Dropbox Business

Reviewed on 20/6/2023

The main problem being solved with Dropbox Business is that the team is spending less time on the...

The main problem being solved with Dropbox Business is that the team is spending less time on the phone contacting each other regarding changes, as everything is synced in real time. Therefore, this has been a huge money saver for the company on telephonic costs.

Pros

I specifically like the real time synchronization, as the time is able to work on documents together and see changes as they are made. Another feature is document storage, as we're now able to eliminate printing and printing costs. It has been a very easy transition moving from everything being paper-based, to now being 100% paperless.

Cons

Depending on the pricing plan chosen, Dropbox Business provides varying storage capacities. While higher-tier plans offer generous storage space, some businesses with extensive storage requirements may find the allotted storage insufficient. Additional storage can be purchased, but it may impact the overall cost. As Dropbox Business primarily operates in the cloud, it heavily relies on a stable internet connection. In situations where internet access is limited or unreliable, users may face challenges accessing or synchronizing their files. Offline access is available, but it requires manual setup and may not offer full functionality.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Saving data in the cloud with Dropbox Business

Reviewed on 10/12/2024

I've been using Dropbox Business as an alternative backup storage option for personal data and...

I've been using Dropbox Business as an alternative backup storage option for personal data and project repositories.

Pros

Dropbox offers advanced sharing controls, file recovery options, and integration with popular third-party apps. Its intuitive interface and robust file-syncing capabilities ensure seamless access across devices, even offline.

Cons

It can be more expensive than alternatives, especially for small businesses. Also, while its collaboration tools are strong, they may lack the depth of native integrations provided by competitors.

Themis
Themis
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Very usefule Software

Reviewed on 4/5/2024

Pros

Gives you a huge amount of storage to store your and your company's files safely

Cons

In every spector of our business has been used was excellent