Hubstaff Reviews

I like that it comes with the integrated time doctor, detailed reports for the team activity & productivity, as well as the recruitment Hubstaff Talent platform, I'd say it's the best remote hiring platform. Have found many employees from there.

There's no payroll integration with Payoneer. It's tough to do payroll with limited options.

easy to use, stable desktop app, great visualizations and statistics, many possibilities for integration with another tools

some functionalities within this product are not fully customizable (e.g. idle time is set to min of 5 minutes), more flexibility would be great (e.g. you can`t enable or disable idle timer or disable manual adding/editing records within specific project/task.

Hubstaff is an exceptional time-tracking and employee management software, particularly ideal for remote teams. Its broad range of features empowers businesses to efficiently manage their employees' productivity through various functionalities including time tracking, activity monitoring, team scheduling, and project management. Its user-friendly interface makes it easy to use, while its reporting features furnish valuable insights into employee time usage. Furthermore, the software integrates seamlessly with other popular tools like Asana, Trello, and QuickBooks, making it an excellent choice for businesses seeking to optimize remote workforce management and productivity.

reporting features can be challenging to set up and use, and its UI isn't very intuitive. Additionally, Hubstaff's pricing plans can be costly for small businesses and startups, making it less accessible for those on a tight budget.

I like the way Hubstaff is designed. It's intelligent and user-friendly. It's sleek and very polished and up-to-date with modern design standards and as a user I am easily able to access the dashboard and different features and see the differences in productivity from minute to minute, see the screenshots, see the tracking points, etc. From the perspective of direct user experience, it's ace.

However, my qualms with Hubstaff far outweight its superior design structure. The program, to me, is broken. No matter how hard I work, I have never had a day above 40% productivity - and that only happened once. I am usually rate in the mid to high 20s, even on days when I am busting my butt to get work done. I don't know why I am having these problems with the software, because I know I am working, I know I am getting work done, but why am I being rated so poorly? This software is going to wind up costing me my job, and that makes me furious.

Hubstaff is perfect software for tracking your team's work performance, productivity, and time. It's a great way to ensure that everyone is on the same page and working hard. It also allows you to monitor progress and make sure that tasks are being completed on time and with high quality. With Hubstaff, you can easily review time cards, manage projects, and set up reports. It also offers a wide range of features such as activity tracking, goal setting, and team collaboration tools. With Hubstaff, you can make sure that your team is staying productive and on track.

There was nothing that I did not like, it was a very efficient product for me.

The ease of use of the software and how easily accessible it is even without having any knowledge on job trackers and also the fact that you can easily update the recording on the time in case there is an error that happened on the middle of the job.

If there is one thing I would nitpick about hubstaff despite the software is being really good for what it offers is that, it tends to malfunction when it's turned on for a really long time specially when I am rendering an overtime.

i like the time trucker feature with hub staff this has helped to know how many hours have employees worked i pay accordingly hence simplifying decision making process. its easy to use and to install on phone am able to prove task even when am home.

week customer support team as they take time before responding to inquiries

time tracking

user interface is not easy to use or to navigate

i like the pretty simple payroll available, am able to make my staff payroll in short time, i like the employee time management, its very easy to use and user friendly

They don't offer free vision for learning and customer team take long to respond to questions

Hubstaff is a time tracking and project management tool designed for remote teams. The software offers accurate time tracking with features such as screenshots and activity levels, making it easy to monitor employee productivity. Hubstaff also integrates with a number of project management tools and includes features for invoicing and payment processing. Its user-friendly interface and customizable settings make it a versatile solution for businesses of all sizes. Additionally, the mobile app allows for easy time tracking on-the-go. Overall, Hubstaff is a great choice for businesses looking to streamline their time tracking and project management processes.

some users have reported that Hubstaff's screenshots feature, while useful for monitoring productivity, can be intrusive for some employees. Additionally, some users have reported issues with the accuracy of the time tracking feature. However, it's important to note that these experiences may vary and it's always recommended to do thorough research and testing before making a decision on a software solution.

The ease of use and the fact it's so feature-rich. They have many integrations and even offer API for custom implementations.

I'd like to have the ability to set different pay/bill rates in different currencies, regardless of the primary currency set at the Organization top level.

Hubstaff makes it very easy to mange my remote staff. The screenshots keeps me up to speed on what each developer is working on. The activity level helps me to monitor how much each developer is putting in and they get an immediate feedback from me.

The reporting for hours worked can be made easier to get to.

This is by far the most robust time tracking software I've ever tested. I love the screenshot taking feature and how easy is to create new tasks

I don't like that the pricing model is not per user, so let's say you have 6 employees you need to get the 10 employees plan instead of adding just one additional user.

I like that Hubstaff tracks employee activity percentage, takes screenshots of their screens and integrates with Trello and QuickBooks.

I dislike the lack of integrations. I would like to display Hubstaff time tracking in my Salesforce dashboard so that I can have a single pane view of everything going on in my business.

The best thing that we've found out in Hubstaff that by adding the tasks in Asana they can appear in the time-tracking app. Also after doing the tasks the work time automatically gets posted in the Asana. That's a time saviour.

Some terms are different from the other apps and at some point, it's very strict that you can't put down custom task/to-do names in the app itself where the time would still count like in Toggl.

Hubstaff makes remote work easy. It can be easily installed on a computer and used immediately by employees. The time-tracking and task management is the appeal of the software. Both users and managers are able to check-in with their daily progress for task and time management. In the simplest sense, Hubstaff is an easy way to track employee productivity.

Aside from screenshots being taken a tad too often (which can feel invasive for users), the one improvement I'd suggest is more of a real-time update on the dashboard of reported hours. Sometimes there is a delay in an employee's time reporting causing discrepancies between managers and workers. In addition, productivity reports are not always accurate. It seems the productivity reporting bases stats on how often a Hubstaff user moves their mouse, which isn't always indicative of timespent.

Hubstaff's time tracker is great and convenient to use. Having a Chrome extension available makes it even better as the tracker is available right in my browser so that I can pause and resume time tracking easily when needed.

Despite all of the reporting options available, it can sometimes be difficult to find where to get an overview of the hours worked for a specific time period (using dates). I had to look through all the sections a few times to find it. I also don't like that it goes idle if you're not physically using the mouse - such as when I'm in a Zoom meeting (which is still work). Even though you can still count those hours, they still negatively effect the productivity score.

We create tasks in our Project system (jira) that appear in Hubstaff for the team member, they start the clock and we pay on that time spent - simple.
There is a Dashboard to see who is working on what task at any time and lots of reporting.
The project task gets the time spent reported back for project tracking/costing.
We get 10 minute screen shots if there is a concern over productivity. I also use that to get a sneak peek on their design ideas if a client is calling me on progress and sometimes I'll suggest a change in direction.

We tried to interface with Quickbooks by Customer by Task but Hubstaff couldnt handle that. We do this via the tracking in Jira (which includes Hubstaff time by Task anyway).

We especially love about hubstaff is the newly released "Hubstaff Tasks" function which allows us to track the task along with the time taken for each user. As a software company that prides itself in transparency, our clients truly appreciate seeing how their money is spent, and Hubstaff offers them the perfect easily-exported PDF files.

Rather than what we like least, we recognize that each platform is a growing and developing business, and Hubstaff has show us that they are constantly improving to meet customer needs.
To this extend I would love to see these improvements in the next major update:

1) To be able to connect one-single project to multiple integrations at a time, for example to Hubstaff Tasks as well as Quickbooks.

2) To be able to upgrade a single user or owner to a higher plan, so as to take advantage of the higher tier benefits.

3) To be able to edit Immutable times from external integrations, in the case of Human error in selecting projects or Tasks.

I find Hubstaff to be very useful especially in project management. Tasks can be clearly outlined for each agent and it helps you get reports on my agents and productivity increases because I can now closely follow up with the individual agents who are having trouble delivering. It’s a very easy software to use with a clean User Interface. I especially love the “Hubstaff Tasks” function as it helps me track the amount of time agents take to complete certain tasks and this is very useful information in project planning, I can now get a better estimate of the time required to carry out tasks from previous records. I haven’t had the chance to use the mobile app but it’s good to know there is that option which would be very useful when on the go.

Hubstaff has been splendid and it offers a lot of features, I’m really satisfied with it, maybe in a future version, the software could include a real time option for the reports.

The software does a great job of integrating users in tasks to be completed as well as tracking their time on the computer.

More than once the system has not allowed users to clock in their time and it has to be manually input by management. Also the time tracking cannot be customized to your payout schedule.

i managed to work remotely with this app and my manager introduced this software for me and showed me how its amazing tracking for time and some screenshots being taken to assure to the boss that work is in progress

i would say alittle bit should include a warning to the employee that he is being tracked by some managers, lucky for me my manager told me the way it goes but you can be tracked with out your consent if you don't know this app and start using it

Most time tracking software doesn't give you the depth of data that Hubstaff does. They justify this by saying that "if you can trust your staff, no monitoring is necessary". The reality is that remote teams have a hard time staying on top of who is working on what and who needs help. PM tools only go so far, but seeing where staff are struggling in real time allows us to be pro-active about priorities and getting everyone the information they need to get the job done without having to wait for them to ask.

There are some minor issues, like no currency conversion on staff pay rates. This negates the value of a lot of the reports when running an international team. I often wish the integrations with PM and accounting tools went a bit further so that time data could be pushed to those to get reports outside of Hubstaff.

Hubstaff is great software for the time tracking. I am just a user but when comparing it to other time- tracking software I've used in the past, Hubstaff is less complicated and easy to handle/manage, especially when it comes to adjusting time. It can be intimating at first, but using it on a daily basis proved to be easy.

Sometimes it doesn't reset after 24 hours so the time for the new day gets added to the previous day.

Able to track time per task/project
Able to monitor time spent and activity levels of employee
Able to monitor screenshots and change frequency of them being taken
Great customer support
Able to manage a global business with workers working from their home (no need for office)
Able to track employee's hours/activity

I have seen instances where staff overseas used a program to create mouse movements and keyboard strokes to mimic activity levels but this is minor because actual work output and screenshots tell who is using them. I wish that Hstaff would tell me when this occurs but they cannot due to slander/liability if someone is fired.