Asset Panda Reviews

Software is cheap, They have a mobile app. (kinda confusing to navigate), they have a webpage (kinda confusing to navigate as well). You at the very least get to speak to someone in the US versus a overseas call center.... But the support people only speak in jargon and hardly ever get to root of the problem.

Confusing web page to navigate. Support and Implementation team are a nightmare to deal with. They don't really breakdown or explain to you the issues in simple terms they just rush you off the phone and "fix the problem". Only training you will receive is from support from Texas via telephone who also cannot explain things in a proper manor. The explanations they do give are full or jargon and leave you more confused than before. I HATE this software! Its cheap but I guess you get what you pay for.

That a barcode can be assigned for each device, assign a customizable ID, the history of what has been assigned

The change in the Entity option, that you could see the name, and now it has a single name, Example we have 12 grades of students and each one had their name Grade 1, Grade 2, etc, now they all say Students, and we should not enter each one to know the degree, since they are not organized alphabetically

Once setup it is very easy to use and way less paper work envloved.

In our particular case we have users set to only have the Assets tab, that means they don't even have the settings page as users use SSO and it is not needed. The biggest issue is that it brings users to a total asset count page that is irrelevant and confuses the user when logging in and trying to sign for assets. All they need to do is click the "Asset" tab at the top but with it being the only tab they don't think its a button. I just wish there was a global home page settings for user templates instead of having to go in and set users manually. Users come and go often so its no ideal for us to make that change to each new user.

So in summary I would love to see a global home page option for users templates.

I love the ease of use. It is very user friendly. If I have any questions, the chat feature is a wonderful way to get help.

The only problems I have had is my own lack of knowledge. But a quick chat session later and all is well.

We love the ability to see all of our tools, search by type or specific tool, track where they are and/or who has touched them last.
The fact that our guys on site are able to use the phones or tablets they already had to complete the cycle counts for us was also great!

We like that we can create our own reports etc. but don't love that we've had to pay for support in building them after our initial implementation.
Our new customer success specialist [SENSITIVE CONTENT HIDDEN] has been really helpful with this.

almost always accurate with my counts and never short, honestly I like it

don't change yet until i can keep control of my spending

Price point, ease of use as well as training and functionality. AssetPanda saved me and my team time and money from looking at other asset management software as well as creating our own software internally. We needed a piece of software that could easily track where our assets are and log details as well as check out/in. All this is a simple user interface and at a low price point. AssetPanda does the trick

The things i liked the least I was able to talk to their customer support and eventually they provided a solution for it. So right now I dont have anything to high on the list except maybe have some integrations with Single sign on. or more user management.

Asset Panda is a great tool which is very easy to use and is highly customisable. The ability to use the mobile app as a barcode scanner is a huge plus

Amazing tool, my only complaint is that the app crashes randomly

Asset addition and deletion is easy. Management is effective

depreciation calculation is not so appreciated

We use this tool to track IT equipment rented out in our flex offices to tenants who use the space on temp and long-term basis.

We have been using it for a short time in that we found collecting rentals for equipment is easy, but we are still trying to integrate it into our property management tool. This will ease our tenants to make payments on one platform.

It's ease of functionality and ability to get the job done.

Digital programs have taken away from writing things down.

Great assist management software. I love how easy and simple it is to use and carry out tasks.

Sessions time out way too fast, while viewing a report the page times out and takes you back to the start

I like how easy it is to deploy and use. I don't have any issues scanning or uploading my findings to be used in other systems. Accuracy is also key. I don't ever have to worry about mis scans which saves me a lot of time.

I don't have any complaints. This system is readily available and easy to use.

There are multiple things I love about Asset Panda.
1. Ease of uploading new assets
2. Ease of creating and running specific reports
3. Ease of searching a user and seeing every asset assigned to them
4. Ease of moving an employee and having all of their assets get reassigned to their new location

Although it is a good feature and I know we will eventually use it appropriately, my team and I have really struggled to get the Reservation Portal up and running to fit our particular business needs. With the help of [SENSITIVE CONTENT] in support, she quickly pointed out to me that I was missing one particular step. Once we fixed that step we have been in a pilot phase. I believe within the next few months we will move completely over to using the reservation portal. Thanks [SENSITIVE CONTENT]

The integration with GSuite and overall usability has allowed us to take some jobs that required highly trained and high security positions and deploy them to temps and aides in a secure fashion which has GREATLY allowed us to handle something that was less than visible or well maintained before.

Its a bit buggy and laggy. The setup and configuration is also extremely confusing. Theres just to many ways to get what you want and failure to perform some actions in the right order will result in incorrect data.

I love the fact that it is cloud-based which means we can get information and track our assets both in real time and from anywhere

I would like to see more insights in the reports provided.

What I've enjoyed the most about Asset Panda has been the experience of working with a system that didn't have nearly the capabilities that it did on launch that it does today. The asset panda team has been amazing in their willingness to continue to improve the system based on our needs. While we didn't have graphs and charts to show our equipment inventory at the beginning of our usage of Panda, due to requests, they've added it in. Any time I've had anything go wrong, they've been able to resolve the issue within a weeks' time, usually less.

As with any new company, there have been some growing pains. New features and features that probably should have existed before launch took a bit of time to get in. Some camera issues and inability to handle temporary wifi outages make updating in remote areas a bit complicated.

My data is much more organized. It's very helpful especially with new employees that aren't familiar with the assets.

I would like to have the option to set timeout limits for logging off instead of being locked to 1 hour.