Jotform Reviews

JotForm had a lot of options that Google Form and Typeform and other form software don't have. Such as accepting payment, accepting signatures, etc.

JotForm limits what its users can and cannot do with the forms unnecessarily even if you are just making a form for testing purposes. Unlike Google Forms where you can essentially do whatever you want.

One of the key things that many users appreciate about Jotform is its ease of use. The platform has a very intuitive and user-friendly interface that makes it easy for users to create and customize their forms, even if they don't have any coding or technical expertise. The drag-and-drop form builder is especially popular, as it allows users to easily add and arrange form fields, as well as customize the look and feel of their forms.Another great feature of Jotform is its extensive library of form templates. This makes it easy for users to get started with a pre-designed form that they can customize to their needs, rather than starting from scratch. Jotform also offers a wide range of form fields and customization options, allowing users to create forms that are tailored to their specific needs.In addition to its ease of use, Jotform is also known for its robust set of features. The platform offers a variety of advanced form-building features, such as conditional logic, form calculations, and payment integrations. This makes it a great choice for businesses and organizations that need to create complex forms that can handle a variety of tasks and transactions.

One potential drawback of Jotform is that its free plan has some limitations, such as the number of forms you can create and the amount of submissions you can receive per month. While these limitations may not be an issue for small businesses or personal use, they could be a hindrance for larger organizations or those with higher traffic needs.Another potential downside of Jotform is that some users may find the platform to be overwhelming due to the wide range of features and customization options available. While the drag-and-drop interface and form templates make it easy to get started, some users may struggle with more advanced features, such as conditional logic and payment integrations. However, Jotform does offer extensive documentation and customer support to help users navigate these features.Finally, some users may wish that Jotform offered more integrations with other third-party applications. While Jotform does offer integrations with many popular platforms, such as Google Sheets, PayPal, and Dropbox, some users may need more specialized integrations that are not currently available.Overall, while Jotform is a highly versatile and user-friendly platform, there may be some limitations or challenges that users could face. However, Jotform does offer extensive documentation and customer support to help users overcome these challenges and make the most of the platform's features.

It worked to immediately fill a need of providing accessible document work flow.

Forms not 100 useful. Not getting the workload outcome I wanted.

Jotform has been an incredibly convenient and easy to use tool for me. I love that I can create and manage web forms without needing any coding knowledge. The user interface is highly intuitive and I find myself able to quickly complete tasks without having to search through menus and settings.

My only complaint about Jotform is that the free version has limited features and cannot be customized as much as I would like. I wish they had more features included in the free version so that I could take full advantage of what the platform has to offer.

I love the user interface, ease of use I also love the survey builder feature

I think there can be a feature which allows audios when submitting answers

Jotform provides the simplicity needed to create all kinds of forms and surveys. It is great that there is a wide range of ready-made templates that allow us to create the forms and surveys that we need in a short time, and it is also great that we can make modifications to the ready-made templates to suit the topic of the survey as well as our brands. In addition to that, we can deal with any type of question and conditional flow. Jotform provides the ease of publishing via email to contact lists, and the recipient of the email will not find any difficulty in filling out the form and sending it. It's great that the responses and results are automatically downloaded as soon as they arrive, which simplifies data collection, arrangement, and processing for export to various analysis platforms.

It's hard not to like Jotform, especially since it's easy to use and the subscription prices are fair and suit all needs.

User-friendly interface: JotForm is incredibly easy to use, even for beginners. Its drag-and-drop interface allows users to create forms quickly and efficiently.Customization options: JotForm offers a wide range of customization options, allowing users to create forms that match their brand and meet their specific needs.Integration options: JotForm integrates with many popular apps and services, including Google Drive, Dropbox, PayPal, and Mailchimp.Mobile support: JotForm forms are mobile-friendly, making it easy for users to collect responses from people using mobile devices.Security features: JotForm takes security seriously and offers features such as encryption, SSL, and PCI compliance.

Limited number of responses: The free version of JotForm only allows for 100 responses per month, which may not be enough for some users.Limited file storage: Free accounts only allow for 100 MB of file storage, which may not be sufficient for larger organizations.No phone support: JotForm only offers support through email and live chat, which may not be ideal for some users who prefer phone support.

jotform is one of the best tools for creating survey & feedback forms for our team because we were creating survey forms every month for employee engagement so that employees can feel psychologically safe and the organization can create a better working environment from the feedback of the employees so jotform was our final choice for creating survey forms and feedback forms because it is an easy-to-use tool with the good user interface.

It has limited design and branding options other than that everything is good.

The form builder is fantastic. It was quite simple to create a form with the fields I required my clients to complete and that allows them to upload files when contacting me.

Because of the form's propensity to get chopped off on mobile browsers, it is difficult to read and fill out.You can only collect a certain number of forms before being charged, and it is pricey. The webpage is a little out of date.

Though the customization of layouts are not very high, the simple appearance is hard to fit in brand image. Further customization in form background and banner is highly prefer in consideration of branding.

Payment integration is difficult as the listed gateways cannot subscribe easily

We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those.

I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.

The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.

It appears, on the surface, to offer a ton of really nice form elements & features. You can make the forms do a lot of seemingly cool stuff that's difficult, if not impossible in some other form builders (until you actually deploy them & discover their true, undisclosed limitations/quirks).

There are constant bugs, quirks, and downtime, with ZERO live support regardless of subscriptions level. My biggest issue is with prefilling forms for customers. Important fields like the product list can't be prefilled so all the customer has to do is review & sign. Of course, it doesn't tell you this until you go to actually prefill a form. Now I'm left with a situation where I have to have a different, less-capable form if I want to prefill contracts for customers using existing info. What a waste. Better yet, there's no support. If you have a question or issue, you get to wait for an email response. Of course, they only deal with part of what you've asked, so you then have to send another email, then wait another unknowable period of time for the next person to deal with half of the problem, then requiring another email, another wait.... and so forth. Of course, if it's an underlying issue with their software (like the improperly functioning dropdown quantity selector), they say they'll send it to the developer team, and who knows when/if the problem will get addressed at that point. They literally tell you that they can't tell you. Not acceptable for commercial deployment, imo.

Jotform is the first software that consistently does exactly what I want. Every. Single. Time. There's a help topic or community response for everything I've tried to create. It also integrates with our email marketing service, which makes customer communication and follow-ups a breeze.

I'm a sucker for flawlessly executed conditional logic, and Jotform does this extremely well. Essentially, every feature I look for is there, ready to do what I need it to, without any kinks, hiccups or work-arounds. Brilliant!

There's no drawback I can think of for Jotform. The only thing that took more effort than I would have liked was verification for sending automatic emails from our domain, but this is only because our organization has tighter security than most.

What I like most about the software is the ability to create a customisable form in minutes without any hassle. It is very easy to work with the form builder to get a design done in minutes.

You have to understand what you are doing to achieve the right result. It takes some time to understand what is available, but once you have the hang of it, it becomes easier and easier.

As a software developer, Jotform has been an invaluable tool for me in creating surveys and managing daily tasks. The platform's user-friendly interface and intuitive form builder have made it easy for me to quickly create custom surveys and gather important data from clients and users.One of the key benefits of Jotform has been its wide range of integrations, which have allowed me to seamlessly connect my forms with other tools and systems. This has saved me a significant amount of time and effort in managing data and workflows across multiple platforms.In addition to its survey capabilities, Jotform has also helped me to manage my daily tasks more efficiently. The platform's task management features, including reminders and notifications, have helped me to stay on top of deadlines and prioritize my workload effectively.

While JotForm offers a lot of integration options with other software and services, setting them up can be time-consuming and complicated. I have had to spend a lot of time troubleshooting and testing integrations to ensure that they work correctly with my forms.

I became a JotForm user when Adobe sunsetted its FormsCentral product and I've never looked back. With a little effort, truly anyone can build an attractive, functional form using JotForm. You don't have to know any html, CSS, JavaScript, etc. That said, you will probably have to know some CSS to get a form to look just the way you want it to if you are adding it to your website. At least that is my experience. While the the form builder does allow for extensive customization, I've found that I've had to add my own CSS to achieve the perfect look I was seeking. Fortunately, JotForm makes tweaking the form look using your own code very easy.

JotForm is a very mature and feature-rich platform that contemplates nearly any form need, from conditionals, to calculations, to autoresponders. All field types are available and it's easy to set the properties for each, such as required, character limits, hover text, example text, etc. Using URL parameters, you can pre-populate your form fields, too. You can also use hidden fields to perform calculations or set up honey pots for security. Perhaps the nicest thing about JotForm is all its options are available to every form you build, regardless of which level you buy (or even if the free tier is all you need). What you pay for is the number of forms and the number of submissions.

There are literally hundreds of plugins that extend functionality, all included. Customer support is top notch and documentation extensive.

We purchased a tier that allows up to ten users, however, only the primary user can create forms up to the tier limit--the others users essentially have the limits of the free plan. The only way they can avoid those limits is by moving forms they create to the primary user and sharing the form. I've also occasionally experienced issues with payment.

For me, there is no doubt: JotForm is THE one tool everyone should look into when it comes to creating online forms. It doesn't matter what you need the form for and whether you need one form or ten... JotForm is going to be a valuable resource for you.

Of all the different things it brings to the table, my two favorite features are its templates and integrations. Why wasting time to create a form when there are others who have already created them for you? It is crazy to think that JotForm has a template library with over 10,000 items with pretty much every category you can think of (like booking forms, request forms, payment forms, just to name a few).

And if you would like to do something with your form other than simply collecting information, you will be glad to read that JotForm has over 100 integrations with many tools you are probably already using, like PayPal, Zoom, Google Calendar and Dropbox. This is great to create simple, yet powerful automated workflows to do many different things with JotForm.

Depending on how often you use forms, you may find that the JotForm free plan isn't enough for you (at the moment, it has a limit of 100 monthly submissions) so you are likely to end up having to pay for it.

I would say that this is the one thing I like the least about the platform.

As an HR professional, JotForm has been an essential tool for streamlining our hiring and onboarding processes. The ability to create custom application forms and collect candidate information online has saved us countless hours of manual data entry. We've also used JotForm for tracking employee feedback, conducting performance reviews, and managing benefits enrollment - all of which have been incredibly easy to set up and customize to our needs. The platform's security features and compliance with GDPR and CCPA regulations give us peace of mind knowing that sensitive data is being handled securely.

While JotForm is an excellent platform for creating and managing forms, there are a few drawbacks that HR professionals should be aware of. One of the main issues we've experienced is the limited number of integrations with other HR tools, such as applicant tracking systems or HR management software. This can result in some manual data entry or time spent on workarounds to connect JotForm with our other systems. Another challenge is that while the platform offers a lot of customization options, the design capabilities are somewhat limited compared to other form builders on the market. Lastly, while JotForm is generally user-friendly, there is a bit of a learning curve when it comes to setting up more complex forms or integrations. Overall, while JotForm has been a useful tool for our HR team, these limitations should be taken into consideration when evaluating the platform.

Jotform are always releasing new features to meet customer needs. The cost is relatively low compared to other offerings

The default form controls are somewhat limited, and there is an overall reliance on 'market'/3rd party widgets.

Jotform helps my organisation work like a professional body. With just a few staff, we are able to harmonise works from different department, each knowing what his or her tasks entails. It also gives us the ease of working from any where, and reporting work done, it also helps the HR department assess impute and efficiency of staff. Just don't know he angle to start from, but for best customer experience, use jotform.In essence, in builds the competence of staff, to enhance service delivery of customers

I cannot pinpoint any, but just for the sake of this review, I would say that the software does not support offline work as some of the features are online enabled.

First of all, The user interface is brilliant. Very easy to understand. Easy Drag and Drop form builder saves lots of time in our corporate life. JotForm design process is very straight forward and gives ability to customize out forms according to our requirements. It allows our team to collaborate simultaneously which is a grate feature that i did not see from other competitors before. Another Plus point is that JotForm has lots or integration options with 3rd party systems like Paypal, Stripe, Skrill & etc. They provide few different pricing plans with a very attractive Free Plan which includes 5 Free Forms. Of course JotForm has a reasonable price when compare to its competitors. It has a grate library with over 10,000 Templates. E Signature is a another grate feature to mention.

Sometimes, Its confusing to find the right template for us. But eventually we do. I would appreciate if they can improve their customer service center. sometime it is harder to get a help instantly form their side. Better if they can implement more Tutorials and Guides us to follow.

Jotform has been my favorite form builder since 2016. For me, it has been the most useful supporting my work in education advocacy and non-profit project management (for supporter intake, needs assessments, consulting clients, accountability for weekly goals and benchmarks, etc.)

It is not uncommon for the platform to experience glitches as it expands and gains new features. However, it remains useful (versatile and powerful) regardless. The interface is simple and straightforward: you drag and drop elements, add widgets, integrate others tools, etc. Plus, you can view your form and embed it on your site when you are finished with it.

This is such a powerful tool compared to other form builders I've used in the past because it's a one-stop shop place where our clients can fill out the details of their event, it gets assigned to an available team member, then eventually we can export the data, collect payment, and finalize the details of an event. It is web-based so its easier to navigate

Their customer support is only available online and the pricing plans are a little bit expensive

In churches, sign-ups are needed for so many events, and that has doubled and tripled during COVID as capacity limits are set. JotForm gives so much flexibility for the types of forms needed and the type of data being collected. And with conditional logic, you can streamline your forms to avoid clutter and make them easy for users to fill out!

If I had to give a negative, it'd be the work required to figure out setting certain conditions for forms. It is not always straightforward, but thankfully I was able to find my answers in the forums.

How many options and functions there are. As well as the improvements they are making.

Some of the usability issues as well as the difficulty of copying a question from one form to another.