---
description: Learn how Atera can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Atera Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [Atera](/software/102017/atera)

# Atera

Canonical: https://www.getapp.ie/software/102017/atera

Page: 1 / 19\
Next: [Next page](https://www.getapp.ie/software/102017/atera?page=2)

> Atera is a cloud and mobile-based IT management platform that combines RMM, helpdesk, and ticketing with AI to optimize organizational efficiency at scale.
> 
> Verdict: Rated **4.5/5** by 446 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Atera

Atera is a single codebase IT platform that combines RMM software, remote access, IT automations, patch management, scripting, ticketing, and reporting all into a unified platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 446 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Atera
- **Location**: Tel Aviv, Israel
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$129.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pay-per-technician for unlimited endpoints, with transparent pricing designed&#10;for your team’s growth&#10;&#10;All plans include:&#10;- Ticketing \&amp; Service portal&#10;- Windows, Mac, and Linux support&#10;- Classic reports&#10;- IT automations&#10;- 24/7 chat support&#10;&#10;How does Atera’s pricing model help IT professionals level up?&#10;We’re not fans of pay-per-device because we know it stops you from taking your work to where it should be. We’re disruptive, so unlike traditional IT Solutions, you don’t have any extra costs for devices, leaving you to grow your business at the cadence you choose. With Atera’s pay-per-technician, the cost stays the same no matter how many devices you add.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, English, French, German, Italian, Spanish
- **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Estonia, France, Germany, Hong Kong SAR China, India, Ireland, Israel, Italy, Japan, Lithuania, Mexico, Netherlands and 9 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Accounting Integration
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Approval Process Control
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Routing
- Automatic Patch Deployment
- Automatic Scans
- Backup and Recovery

## Integrations (22 total)

- Acronis Cyber Backup
- AnyDesk
- Bitdefender GravityZone
- Chocolatey
- Cisco Duo
- Domotz
- Emsisoft Business Security
- Google Calendar
- IRONSCALES
- IT Glue
- Keeper Security
- LogMeIn Miradore
- Ninite Pro
- Okta
- OpenText Core DNS Protection

... and 7 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [MSP Software](https://www.getapp.ie/directory/645/managed-service-providers-msp/software)

## Related Categories

- [MSP Software](https://www.getapp.ie/directory/645/managed-service-providers-msp/software)
- [Business Consulting Software](https://www.getapp.ie/directory/356/consulting/software)
- [Professional Services Software](https://www.getapp.ie/directory/357/professional-services/software)
- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)
- [Professional Services Automation Software](https://www.getapp.ie/directory/331/professional-services-automation/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.getapp.ie/software/103857/manageengine-desktop-central) — 4.6/5 (1485 reviews)
2. [Iru](https://www.getapp.ie/software/130527/kandji) — 4.9/5 (477 reviews)
3. [Action1](https://www.getapp.ie/software/2048001/action1-rmm) — 4.9/5 (237 reviews)
4. [Pulseway](https://www.getapp.ie/software/101507/pulseway) — 4.7/5 (310 reviews)
5. [NinjaOne](https://www.getapp.ie/software/108129/ninjarmm) — 4.7/5 (282 reviews)

## Reviews

### "A leading per tech licenced RMM" — 5.0/5

> **Kelly** | *4 June 2024* | Computer & Network Security | Recommendation rating: 10.0/10
> 
> **Pros**: I like it being all in one place and intuitive to use. The new addition of AI to help with tickets is great built-in support for remote. Makes it easier to connect clients.
> 
> **Cons**: The inability to add month-to-month Technicians is if you’re on a yearly commit
> 
> We’ve had a great experience with a terror and a happy that we switched to them. We’ve rolled our ticketing system into theirs as well, so that everything’s in one spot for tracking and reporting back to our clients. It’s been a great for our organization highly recommend it.

-----

### "An Exceptional multi-purposed Cloud Services Monitoring Management Solution (2025)" — 5.0/5

> **Jesse** | *9 February 2025* | Media Production | Recommendation rating: 10.0/10
> 
> **Pros**: Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other cloud remote monitoring services.
> 
> **Cons**: I don't have blemish over its functionality and service of performance.
> 
> Real-time cloud network, remote, IT service, UEM among other cloud help desk monitoring systems.

-----

### "Given the integration of Remote Access and Patch Management" — 3.0/5

> **Cynthia** | *1 April 2025* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: I have found that the real-time monitoring and alert on Atera have also proved useful for our IT operations. This capability makes it straightforward for us to be notified of any issues in real-time to surely avert them causing extensive downtime.
> 
> **Cons**: The reporting tools can be enhanced in terms of configuration opportunities. Customized reports to the business requirements is somewhat restricted which creates difficulty when presenting detailed trends for future planning.​

-----

### "Atera Review" — 4.0/5

> **Shaked** | *4 January 2025* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: It manages our IT inventory while also give us access \&amp; insights to the computers that we manage
> 
> **Cons**: Atera is not the stablest SaaS out there, Splashtop agent seldomly crashes and won’t let you connect to the computer 50-60% of the time. When it works it works like a charm but when it doesn’t work its really annoying.
> 
> I appreciate what Atera did with a CRM system that also includes a computer management system &#10;I’ve been working with it for 3 years now and I’m content with the support and uptime of the service.

-----

### "Asset Management, RMM and PSA GOAT of 2025" — 5.0/5

> **Daniel** | *9 January 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: I use Atera on a daily basis at workplace. I like that it combines PSA \&amp; RMM tools in one central location.&#10;Patch management to keep devices up to date requires zero manual intervention through automation with Atera.
> 
> **Cons**: Billing and invoicing tools aren’t robust enough on Atera, but I have integrated with QBO mainly for accounting.

-----

Page: 1 / 19\
Next: [Next page](https://www.getapp.ie/software/102017/atera?page=2)

## Links

- [View on GetApp](https://www.getapp.ie/software/102017/atera)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/102017/atera> |
| de-AT | <https://www.getapp.at/software/102017/atera> |
| en | <https://www.getapp.com/it-management-software/a/atera/> |
| en-AE | <https://www.getapp.ae/software/102017/atera> |
| en-AU | <https://www.getapp.com.au/software/102017/atera> |
| en-CA | <https://www.getapp.ca/software/102017/atera> |
| en-GB | <https://www.getapp.co.uk/software/102017/atera> |
| en-IE | <https://www.getapp.ie/software/102017/atera> |
| en-NZ | <https://www.getapp.co.nz/software/102017/atera> |
| en-SG | <https://www.getapp.sg/software/102017/atera> |
| en-ZA | <https://www.getapp.za.com/software/102017/atera> |
| es | <https://www.getapp.es/software/102017/atera> |
| es-CL | <https://www.getapp.cl/software/102017/atera> |
| es-CO | <https://www.getapp.com.co/software/102017/atera> |
| es-MX | <https://www.getapp.com.mx/software/102017/atera> |
| fr | <https://www.getapp.fr/software/102017/atera> |
| fr-BE | <https://fr.getapp.be/software/102017/atera> |
| fr-CA | <https://fr.getapp.ca/software/102017/atera> |
| nl | <https://www.getapp.nl/software/102017/atera> |
| nl-BE | <https://www.getapp.be/software/102017/atera> |
| pt | <https://www.getapp.com.br/software/102017/atera> |
| pt-PT | <https://www.getapp.pt/software/102017/atera> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Ireland","address":{"@type":"PostalAddress","addressLocality":"Dublin","addressRegion":"D","postalCode":"D02 NP94","streetAddress":"2 Park Place, 3rd Floor, Hatch St Dublin, D02 NP94 Ireland"},"description":"Review, Compare and Evaluate small business software. GetApp Ireland has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.ie","url":"https://www.getapp.ie/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.ie/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Atera","description":"Atera is an AI-enabled software that assists with IT management, remote monitoring and management (RMM), helpdesk, ticketing, and automation. Designed to streamline and scale operations, Atera enables IT teams to slash SLA times, efficiently manage and protect infrastructure, improve service quality, and drive organizational growth. With patch management, reporting and analytics, real-time diagnostics, and more, Atera supports seamless operations across the enterprise.\n\nAtera offers various capabilities including seamless onboarding so users can get started in minutes. It provides a fixed cost for unlimited devices, allowing businesses to scale their IT operations without increasing their bottom line. Atera includes proactive IT management capabilities to address potential issues before they turn into problems. It supports dozens of integrations with software such as Bitdefender, Acronis, Axcient, Ironscales, and more. Users can benefit from remote monitoring and management from anywhere, as well as professional service automation. They can start sessions directly from an alert, ticket, or device view via AnyDesk, Splashtop, TeamViewer, or ScreenConnect. It also offers powerful analytic capabilities and a dynamic mobile app.\n\nAtera offers an AI Copilot, which can troubleshoot IT issues using real-time device diagnostics and AI-recommended actions. It can summarize tickets instantly to speed up troubleshooting and generate responses while allowing users to select the tone of voice. The AI Copilot provides proven AI solutions based on device diagnostics and ticket history and can generate knowledge base articles directly from ticket resolutions. Users can easily create custom and context-specific scripts in just seconds, insert a description and receive tailored OID recommendations, and convert their words into precise terminal commands instantly. It can also communicate with users in writing or voice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4ce24643-6687-48ed-893d-8ee071f58492.png","url":"https://www.getapp.ie/software/102017/atera","@id":"https://www.getapp.ie/software/102017/atera#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":446},"offers":{"price":"129","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ie/software/102017/atera#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"MSP Software","position":2,"item":"/directory/645/managed-service-providers-msp/software","@type":"ListItem"},{"name":"Atera","position":3,"item":"/software/102017/atera","@type":"ListItem"}]}]}
</script>
