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117 Reviews
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes scheduling a total dream
Reviewed on 24/9/2017
Pros
Easy to use, great support, sooooo streamlined! They really make it easy to use, which makes running my business(es) much easier
Cons
Hm... I guess I'd like to be able to link up multiple google calendars? My situation is weird though and I suspect no one else would need this feature
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A hairstylist on Mytime
Reviewed on 4/8/2018
We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system.
Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!
Pros
I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to Mytime.
Cons
There are often odd bugs in the app. At random times it will not allow me to block off my schedule or it wont let me switch profiles from personal to business. Managing the App/profile can be a lengthy process to learn, but once you have each process memorized it is very convenient to have.
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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- Value for Money
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- Likelihood to recommend 0.0 /10
Frustrating Booking System
Reviewed on 30/6/2022
Overall it's not a very efficient Booking System when there's other things out there that have far more useful features. In a small scale Salon this should be fine, but anything over 20 dogs a Day for Capacity this is just outdated.
Pros
Automated Alerts for Customers for their future Appointment the next Day. Can disable online booking for Customers
Cons
Very outdated technology, has no alert icons, has no indication if you have multiple pets from the same owner expected, same issue occurs at checkout with multiple pets. Long wait times for Customers to Book while you're following up with any manually inputted Staff notes on Pet Profiles at the bottom of the profile. Issues with Retail POS items and trying to process a return
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Time adds hours to my day.
Reviewed on 23/7/2016
Easy to use. A few clients have managed to make mistakes in scheduling but it is rare. This app has been a huge help to me.
Pros
s a massage therapist I can't answer the phone when I am working. My Time lets my clients schedule quickly without phone tag.
Cons
The software is great. My only critical remark is they don't email statements to me when they take payment from me. And their website could be more user friendly- such as an easier to find log-in button on the front page.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Usually amazing!
Reviewed on 15/9/2016
Customer support is really the only pause here...it used to be above expectations and now follow up is needed for recognition of issues and multiple calls or emails to find solutions.
Pros
The continuity of image it creates for my business!
Cons
Every improvement or addition seems to come with bugs.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
Best tip I got from a hairdresser was not about hair
Reviewed on 19/9/2016
I am not a geek but this was easy enough for me to use and teach my staff to use. I learned about this software program from the hairdresser in the shop next door.
Pros
I need to be in front of clients and not playing phone tag to set appointments. Many of my clients jumped onboard right away to set their own appointments. Others are coming along once they get over the initial scare.
Cons
I need to allow clients to pick if I am working with them in person or by phone or screen share. At this time, they can only write that in the comments section if they know or remember to do that.
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
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It's the best booking software for small businesses!
Reviewed on 10/5/2017
Pros
I love that my hair clients can book online and it frees me up from having to do it all. I love how the schedule keeps me organized. The online booking connected to my Facebook page was the main reason I chose MY time. These days, you don't really need a website, if you have a Facebook page. Also, I love how the Mytime calendar syncs with my iPhone calendar.
Cons
The only thing I would like to see is a CAPTCHA when someone books, to make sure it's a real person. Other than that, nothing at all.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
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- Likelihood to recommend 9.0 /10
We've had a great experience using MyTime for Salon scheduling.
Reviewed on 1/8/2018
It has helped make running my business easier.
Pros
I like that it integrates with our website and google and automatically sends out requests for reviews, appointment reminders and follow ups.
Cons
They are missing some key reports for running a business. There is no way to track client referrals even though there is a report for it.
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
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MYTIME has helped me grow my business exponentially in a very short time!
Reviewed on 7/12/2017
Pros
I love that MYTIME offers online booking that is extremely easy for my customers to use! My customers love being able to book online whenever and wherever they want! My groomers love that MYTIME is like having a very smart receptionist on staff at all times! MYTIME is always adding new features which is awesome
- Industry: Health, Wellness & Fitness
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
MyTime is part of my team
Reviewed on 17/11/2015
I will to add to this later! MyTime keeps us so busy between connecting with our current clients and marketing to our new local customers, im too busy shopping for my seccond location opening in next year!
Pros
Always available for genuine help.
Cons
because of the new technology they are marketing for the US, there has been a few changes in they processing that make it a bit more time consuming to track some things, but again, every time i need help, i just give them a call.
Response from MyTime
Thank you, Kristen!
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One of the best investments I have made. I love this service and especially the customer...
Reviewed on 8/8/2016
I switched to Mytime from another service I've used. Mytime has been great implementing some of the changes and improvements I recommended to help my business. Great product and exceptional customer service.
Pros
Not having to deal with a separate merchant account. My cancellations have also have gone down since people have to leave their credit card information.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My helping hand
Reviewed on 21/7/2016
With my type of Mobil business I need a few more functions to make it perfect for me. It has helped me with having employees and scheduling. My time does try to help and fix what they can. They are changing and updating all the time. I feel soon they will have the options that I need.
Pros
Having the schedule on my phone. Texting my clients reminders of there appointments. Credit cards saved so that I can easily charge for noshows
Cons
the online scheduler doesn't work for my type of business
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Big fan of this software.
Reviewed on 2/11/2021
Pros
I did a lot of research into different CRMs for my business. MyTime was by far the best.
Cons
Sometimes the mobile version does not update.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Makes for a fluid and efficient day
Reviewed on 16/10/2017
Pros
I like being able to book appointments of my clients on the spot myself when they reach out. Also like being able to book people on the spot when Im out and about.
Cons
The only issue I've experienced with Mytime has been when the system has gone down. When its been booted back up there's been errors to the book that weren't there before.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great customer service. They did help my business grow!
Reviewed on 1/9/2017
I had been looking to do online bookings for a while. I couldn't ask for a better vendor than MyTime. There are some minor customization that they are not able to fix, but other than that everything was great!
Pros
Easy integration, great customer service. They really go out of their way to help ensure that I understand and am utilizing the software. They also have a lot of preset options for lots of different industries.
Cons
As each industry is different, there are some minor tweaks on my checkout process that they are unable to customize. I had several customers book my services incorrectly and were charged incorrectly because of this. There are ways around most of these kinks, it is just a little less efficient.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nifty system for service professionals.
Reviewed on 21/7/2016
MyTime keeps all my appointments organized. My no show rate has fallen to a minimal.
I have had some technical strangeties with the tagged customer promo email blasts. For this reason, along with the absence of automated campaigns, whereby I can send out a series of emails in sequence, I could not give out higher stars in some productivity areas. MyTime is led by a great executive team and I'm sure they will work out the bugs and expand in product services.
Pros
MyTime just keeps me organized. Easy to set up. Communicates with customers. No fuss appointment managing. Love it!
Cons
Some bugs need to be worked out in area of email contacts and more automation capacity. Meaning, we click a tab and preset emails are sent in a campaign sequence.
- Industry: Automotive
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Big fan of MyTime
Reviewed on 25/8/2016
Pros
My shop started using MyTime a few months ago and it's good. We didn't take appointments before. People would drive up, wait in line. Customers like calling ahead and a lot of them just go to the website now. It's been great to track customers history and cut down on slow times.
Best thing is that we can be dirty doing an oil change or whatever, and we barely have to touch the computer to see the schedule. or techs will check their phones. Pretty cool!
Price is great and it's been great for business. Happy with MyTime!
Cons
mmm I can't think of any complaints. Maybe it would be nice to be able to order parts through it too so maybe someday!
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
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I like it
Reviewed on 26/3/2018
Pros
Easy to use and after the upgrade it got even easier. Very easy to keep track of customers and times.
Cons
Sometimes it's hard to tell between am and pm times. You have to get set in a contract to use the product.
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
automated secretary
Reviewed on 15/9/2016
This has opened my appointment book up so I don't have to be the one to make the appointments. Clients can book online and see exactly what is available. Usually avoids being double booked.
Pros
online booking for customers
Cons
double booked me fixed now
- Industry: Retail
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recommend MyTime for groomers
Reviewed on 25/8/2016
Pros
We started using mytime about a year ago and definitely recommend it. It's reliable and easy to reach them by phone anytime I need them. Their scheduling and marketing work well and my clients like it. Glad I went with them!
Clients are easily able to book online, which is great. And automatic appointment reminders and confirmations just happen - I don't need to do anything.
Cons
No complaints. Everything has worked well so far and they've been available for any issues on the phone quickly.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Scheduling App
Reviewed on 3/9/2018
Pros
What I liked most is that not only you can schedule your appointments, but you also get reports on the appointments and revenue, which is very helpful. It is also easy to use.
Cons
The only downside is that there is only a daily preview of the calendar and you can't get a whole view of the entire day, but you need to scroll up and down the app.
- Industry: Farming
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you don't use this software, your using the wrong one.
Reviewed on 14/10/2018
Pros
Best point right away is the way you can schedule appointments online. That combined with their emails and text for getting more reviews as reminders to customers.. this software is a winner in all areas
Cons
It is hard sometimes to find something wrong with a software.. This is going to be one of those time.. I love this program.

- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 8.0 /10
VERY GOOD EXPERIENCE. USUAL FOR RECORDING TIME SPENT FIELD SERVICE ACTIVITIES.
Reviewed on 12/7/2018
IT HELPS ME TO MANAGE THE RECORDING OF MY FIELD SERVICE TIME.
Pros
TELEPHONE DATA MERGES WITH CONTACTS IN PHONE DATABASE. HENCE, YOU CAN MAKE A CALL IN THE APPLICATION. ALSO, I LIKE THE STATISTICS FEATURE OF THIS SOFTWARE.
Cons
THE NAME SORT FEATURE OF THIS SOFTWARE CANNOT MERGE WITH YOUR CONTACT LIST ON THE PHONE. IN SETTING UP A CONTACT, YOU HAVE TYPE DATA ALL OVER AGAIN.
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
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Really enjoying the software for the most part
Reviewed on 1/1/2018
Pros
Very user friendly for myself, the business owner and for my staff. For the most part it's been working nicely for us and is making things much more streamlined
Cons
There are some minor functionality issues but they are open to feedback and suggestions to help improve the system.
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
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Great customer service. So far its been great!
Reviewed on 3/11/2017
Pros
Easy for clients to book. Gives us less time to focus on the client rather than booking/checking out
Cons
Still some glitches with adding tickets together for services and adding product to tickets. Also the card swiper has been out of stock for months.