MyTime Reviews

Easy to use, great support, sooooo streamlined! They really make it easy to use, which makes running my business(es) much easier

Hm... I guess I'd like to be able to link up multiple google calendars? My situation is weird though and I suspect no one else would need this feature

I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to Mytime.

There are often odd bugs in the app. At random times it will not allow me to block off my schedule or it wont let me switch profiles from personal to business. Managing the App/profile can be a lengthy process to learn, but once you have each process memorized it is very convenient to have.

Automated Alerts for Customers for their future Appointment the next Day. Can disable online booking for Customers

Very outdated technology, has no alert icons, has no indication if you have multiple pets from the same owner expected, same issue occurs at checkout with multiple pets. Long wait times for Customers to Book while you're following up with any manually inputted Staff notes on Pet Profiles at the bottom of the profile. Issues with Retail POS items and trying to process a return

s a massage therapist I can't answer the phone when I am working. My Time lets my clients schedule quickly without phone tag.

The software is great. My only critical remark is they don't email statements to me when they take payment from me. And their website could be more user friendly- such as an easier to find log-in button on the front page.

The continuity of image it creates for my business!

Every improvement or addition seems to come with bugs.

I need to be in front of clients and not playing phone tag to set appointments. Many of my clients jumped onboard right away to set their own appointments. Others are coming along once they get over the initial scare.

I need to allow clients to pick if I am working with them in person or by phone or screen share. At this time, they can only write that in the comments section if they know or remember to do that.

I love that my hair clients can book online and it frees me up from having to do it all. I love how the schedule keeps me organized. The online booking connected to my Facebook page was the main reason I chose MY time. These days, you don't really need a website, if you have a Facebook page. Also, I love how the Mytime calendar syncs with my iPhone calendar.

The only thing I would like to see is a CAPTCHA when someone books, to make sure it's a real person. Other than that, nothing at all.

I like that it integrates with our website and google and automatically sends out requests for reviews, appointment reminders and follow ups.

They are missing some key reports for running a business. There is no way to track client referrals even though there is a report for it.

I love that MYTIME offers online booking that is extremely easy for my customers to use! My customers love being able to book online whenever and wherever they want! My groomers love that MYTIME is like having a very smart receptionist on staff at all times! MYTIME is always adding new features which is awesome

Always available for genuine help.

because of the new technology they are marketing for the US, there has been a few changes in they processing that make it a bit more time consuming to track some things, but again, every time i need help, i just give them a call.

Not having to deal with a separate merchant account. My cancellations have also have gone down since people have to leave their credit card information.

Having the schedule on my phone. Texting my clients reminders of there appointments. Credit cards saved so that I can easily charge for noshows

the online scheduler doesn't work for my type of business

I did a lot of research into different CRMs for my business. MyTime was by far the best.

Sometimes the mobile version does not update.

I like being able to book appointments of my clients on the spot myself when they reach out. Also like being able to book people on the spot when Im out and about.

The only issue I've experienced with Mytime has been when the system has gone down. When its been booted back up there's been errors to the book that weren't there before.

Easy integration, great customer service. They really go out of their way to help ensure that I understand and am utilizing the software. They also have a lot of preset options for lots of different industries.

As each industry is different, there are some minor tweaks on my checkout process that they are unable to customize. I had several customers book my services incorrectly and were charged incorrectly because of this. There are ways around most of these kinks, it is just a little less efficient.

MyTime just keeps me organized. Easy to set up. Communicates with customers. No fuss appointment managing. Love it!

Some bugs need to be worked out in area of email contacts and more automation capacity. Meaning, we click a tab and preset emails are sent in a campaign sequence.

My shop started using MyTime a few months ago and it's good. We didn't take appointments before. People would drive up, wait in line. Customers like calling ahead and a lot of them just go to the website now. It's been great to track customers history and cut down on slow times.

Best thing is that we can be dirty doing an oil change or whatever, and we barely have to touch the computer to see the schedule. or techs will check their phones. Pretty cool!

Price is great and it's been great for business. Happy with MyTime!

mmm I can't think of any complaints. Maybe it would be nice to be able to order parts through it too so maybe someday!

Easy to use and after the upgrade it got even easier. Very easy to keep track of customers and times.

Sometimes it's hard to tell between am and pm times. You have to get set in a contract to use the product.

online booking for customers

double booked me fixed now

We started using mytime about a year ago and definitely recommend it. It's reliable and easy to reach them by phone anytime I need them. Their scheduling and marketing work well and my clients like it. Glad I went with them!

Clients are easily able to book online, which is great. And automatic appointment reminders and confirmations just happen - I don't need to do anything.

No complaints. Everything has worked well so far and they've been available for any issues on the phone quickly.

What I liked most is that not only you can schedule your appointments, but you also get reports on the appointments and revenue, which is very helpful. It is also easy to use.

The only downside is that there is only a daily preview of the calendar and you can't get a whole view of the entire day, but you need to scroll up and down the app.

Best point right away is the way you can schedule appointments online. That combined with their emails and text for getting more reviews as reminders to customers.. this software is a winner in all areas

It is hard sometimes to find something wrong with a software.. This is going to be one of those time.. I love this program.

TELEPHONE DATA MERGES WITH CONTACTS IN PHONE DATABASE. HENCE, YOU CAN MAKE A CALL IN THE APPLICATION. ALSO, I LIKE THE STATISTICS FEATURE OF THIS SOFTWARE.

THE NAME SORT FEATURE OF THIS SOFTWARE CANNOT MERGE WITH YOUR CONTACT LIST ON THE PHONE. IN SETTING UP A CONTACT, YOU HAVE TYPE DATA ALL OVER AGAIN.

Very user friendly for myself, the business owner and for my staff. For the most part it's been working nicely for us and is making things much more streamlined

There are some minor functionality issues but they are open to feedback and suggestions to help improve the system.

Easy for clients to book. Gives us less time to focus on the client rather than booking/checking out

Still some glitches with adding tickets together for services and adding product to tickets. Also the card swiper has been out of stock for months.