Odoo Reviews
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1032 Reviews
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent ERP solution for Startups.
Reviewed on 6/9/2024
It's been great. I am in love with Odoo.
It's been great. I am in love with Odoo.
Pros
Free plan for one product, overall very cheap pricing. Wide range of products. Especially website builder. Support is also great.
Cons
I had bad experience while using Odoo Invoice. It's not clear how can i add bank account to the platform.
Alternatives Considered
Zoho CRMReasons for Switching to Odoo
Cheap paid version. Ease of initial setup.- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Odoo is my partner 😉
Reviewed on 27/9/2024
I’ve been using Odoo for a while now, and it has significantly improved my business processes. The...
I’ve been using Odoo for a while now, and it has significantly improved my business processes. The platform is intuitive and offers a wide range of functionalities that have made my work more efficient. I’m genuinely interested in becoming a partner, as I see great potential in further integrating Odoo with my business.
Pros
Clear interface, full of assets and the most important thing is the centralisation
Cons
Sometimes complexity in specific fields and not so modern interface
Reasons for Switching to Odoo
I prefer Odoo over other platforms because of its flexibility, ease of use, and the wide range of integrated features it offers.- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Odoo - your first step into the ERP world
Reviewed on 23/9/2024
The overall experience was good considering we were yet to figure out our detailed needs and...
The overall experience was good considering we were yet to figure out our detailed needs and modules. We quickly figured that we needed expertise on implementing the solution when we were struggling with growing pains.
Pros
Odoo is easy to customize and use particularly for small and growing businesses who are yet to finalize their needs but must get started on an ERP at the earliest.
Cons
It was hard to implement initially and the limited customer support made it a challenge to begin. The pricing structure is complicated and quickly multiplies making it not so attractive.
Alternatives Considered
FlectraReasons for Switching to Odoo
Easy of customization and expansion as the company or needs for modules grows.- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software - even better support and community
Reviewed on 16/7/2024
Great. We are replacing several different, un-connected systems with one system that integrates...
Great. We are replacing several different, un-connected systems with one system that integrates everything, and allows us to tailor each instance specifically to the needs of each of our businesses.
Pros
The flexibility of the system allows us to tailor it to the needs of each of our businesses. And the support is AMAZING!
Cons
It is a BIG system. Trying to get started with a full implementation at once can be a bit overwhelming. It can be a bit intimidating to get started with it on your own.
Reasons for Choosing Odoo
Raising costs of other software, specifically QuickBooks, as well as data security/privacy. Also, the integrated functionality.Reasons for Switching to Odoo
Better support and customizations.- Industry: Airlines/Aviation
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ODOO PLO Review
Reviewed on 1/10/2024
Excellent experience with Odoo team, Willingness to find a solutio to every question and to help
Excellent experience with Odoo team, Willingness to find a solutio to every question and to help
Pros
Reactivity. FLexibility. willingness to help. Capacity to stay calm even in front of dummy questions
Cons
The counting of 15m of support costs even for short email exchanges that last 30 seconds
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Odoo
The possibility to integrate all digital processesSwitched From
Bigin by Zoho CRMReasons for Switching to Odoo
cheaper. More options. More open. More user friendly- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Older Populated Company Sets foot into the Future
Reviewed on 30/8/2024
The implementation team is amazing, thoughtful, and encouraging.
The implementation team is amazing, thoughtful, and encouraging.
Pros
The user friendly aspect of the software. For a company that has been around for 50 years, ODOO is a nice upgrade without the stress of teaching an older population a new way to be.
Cons
That the repetitive of the windows makes you doubt if you are in the right place. However each step is so easy and user friendly, it is hard to screw up.
Alternatives Considered
NetSuiteReasons for Choosing Odoo
The Quickbooks wasnt set up correctly. There was no visibility into the inventory management.Switched From
QuickBooks DesktopReasons for Switching to Odoo
The price was by far the motivation. Then when we did the demo we were blown away by how easy it was to use. We have an older population at the company so ODOO makes sense from an ease- Industry: Airlines/Aviation
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Odoo lifecycle and success packs.
Reviewed on 12/8/2024
Good way, professionality, very good cost/pricing, the model, and much more
Good way, professionality, very good cost/pricing, the model, and much more
Pros
The model and release/features approach, including the success pack. [sensitive content hidden] is doing a great job.
Cons
The upgrade model, missing bug fixes overiew in the different releases. Sometimes stability [major releases could be (regression) tested in more depth.
Alternatives Considered
SAP Service CloudReasons for Switching to Odoo
Open-source, 'all in one' / app approach of Odoo -> Odoo gave a perfect approach to start with and adjust the processes/flows with growing of the company- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Not for small company management
Reviewed on 28/9/2024
We used it for a year but then we replaced it with Tally Prime and we are very satisfied. I believe...
We used it for a year but then we replaced it with Tally Prime and we are very satisfied. I believe it our hotel/ restaurant was bigger it would be a better fit.
Pros
It's centralised management, customization and real time data.
Cons
The customizability is one of the good and bad things about this software. The customizations are pretty complex and require expert development skills. Which means more money is spent adding to the already steep cost of the software.
Alternatives Considered
TallyPrimeReasons for Switching to Odoo
It was recommended to us by a GM from a different hotel. But in the end we went with TallyPrime- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 4.0 /10
Odoo review
Reviewed on 5/8/2024
Pros
Cheap and lot of options. Easy to implement
Cons
Really frustrating to use. A lot of employees were upset with the utilisation of Odoo
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Its good if you have a large company
Reviewed on 13/8/2024
I only tried it for a week and ended up with something else.
I only tried it for a week and ended up with something else.
Pros
I tried their free trial, and I was looking for something simple and easy to use. This has so many features that our company didnt need.
Cons
Very complicated, to many options. I dont feel like its user friendly.
Alternatives Considered
SortlyReasons for Switching to Odoo
I did not. I only used it for the free trial.- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Do Not Purchase Directly From Odoo
Reviewed on 14/9/2020
I wish it had worked. We struggeld with the software for 18 months - even reaching out to the...
I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.
Pros
The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.
Cons
Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.
Alternatives Considered
NetSuiteReasons for Choosing Odoo
We outgrew Zoho.Switched From
Zoho CRMReasons for Switching to Odoo
Compared to Netsuite, it was affordable and the rep assured us it would do all the things Netsuite would do.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Misleading Functionality
Reviewed on 27/12/2020
Pros
On first blush it appeared Odoo would solve all our needs. Its secure, in the cloud, appeared moldable to our use cases and support was responsive. But after becoming a client it became very apparent it was more window dressing than anything.
Cons
We were promised that the software could do what we needed as well as be customized to the exact requests we had, right down to certain toggles for custom fields in certain places. We invested roughly $20,000 in their custom development service as well as started paying the monthly fee at $300usd roughly per month. After working with the dev team for months it was becoming apparent that what we were promised was not in fact doable. Work arounds and shortcuts were attempted to no avail. In the end Odoo handed us off to several account managers, and took months to respond back to us on our request to end the project and have our unused portion of the deposited funds returned. in the end the elected to return zero. The process was a massive waste of time and resources. Although working with theier team to rectify things they took a hard position and accepted zero responsibility.
Reflecting back, I would have simply chosen to do a custom build out with a local development firm over this charade. We chose Odoo because we beleived it would have shaved months from development since most of the core functionality is already built. Instead what we got was absolutely nothing. No useable software and no portion of our unused funds. Very disappointing.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Odoo - a business-oriented program.
Reviewed on 16/8/2022
Odoo has a lot of positive aspects. The first is that it is more akin to a business development...
Odoo has a lot of positive aspects. The first is that it is more akin to a business development platform than an ERP. It is quite simple to build business logic on top of the Odoo "application server." Having said that, many excellent modules have already been written. And several modules are linked together.
The CRM module is fantastic. It helps you to manage your leads and prospects in a Sales funnel. Commercial Contacts may be monitored, and calls and messages to leads can be tracked. The "sort by last message" option offers you a good idea of when you should contact that lead again. You may also specify a "next step" date for possibilities.
The website builder is also excellent. Very user-friendly, and you create your website using graphical building pieces. The website builder also works with emails, which I use to create marketing emails. They also look wonderful.
The accounting section is also fairly comprehensive. You may immediately associate financial information, such as bills, with your customer. Dunning may be automatically implemented using rulesets. Odoo has comprehensive accounting capability in addition to invoicing (double ledger).
The HR feature is also useful for tracking your employees' vacation days and other information. You may also keep and categorize CVs for future jobs.
Pros
Odoo ERP software offers a broad set of systems that serve each area of the firm, including accounting, project management, customer service, warehouse management, manufacturing supplies, and so on. Because the Odoo system is created in a modular structure, users may pick suitable apps from the app store and install them on the company's account. The Odoo system's hallmark is its over 10,000 support modules. Enterprises merely need to choose the relevant functionalities and eliminate the unneeded ones.
Cons
Odoo installation and setup are difficult. To understand this Odoo, you must have programming abilities. This can be irritating for your company since dealing with the installation problem requires time, effort, and, most importantly, money from your employees.
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Inexpensive
Reviewed on 16/10/2023
It's been ok. The key difference is the support staff you get, some are good and efficient,...
It's been ok. The key difference is the support staff you get, some are good and efficient, others... not so much.
Pros
it was easy to setup and now all the apps are included in the User License Agreement.
Cons
It is hard to understand the user access structure.I would like more documentation and training on all the modules.It is hard to search for past support ttickets.
Reasons for Choosing Odoo
Cost savings and ease of use.Switched From
Salesforce Sales CloudReasons for Switching to Odoo
costs savings and complete suite of software offering.- Industry: Furniture
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Incredibly Powerful Community Version
Reviewed on 18/1/2024
Odoo is obviously a very mature software platform. It is great at what it does and the architecture...
Odoo is obviously a very mature software platform. It is great at what it does and the architecture allows for easy setup and easy customization. If it has modules that meet your needs even remotely, do not hesitate to use it.
The community edition is free, VERY easy to setup, and VERY stable. I have been running the community edition on a small linux server in my internal network. I have 100% uptime, zero restarts on that box since I deployed the "production" environment about 5 months ago.
I keep adding modules to use Odoo for more and more of my operations.
I went from spending several hundred dollars per month to fight w/ my previous inventory management system to spending a few hundred dollars once for a small servlet and have really unleashed the engagement and creativity of my inventory management and procurement departments.
Pros
The Community version is completely free, no strings attached. You have to set it up, secure it, and host it yourself. The docker container available makes it a perfectly smooth and configurable deployment. If you or your IT department has any ability to use Docker to deploy applications on an internal network, they should be able to have Odoo Community up and running in an afternoon at most (if they can't, fire them).
Odoo is complicated as it can cover a vast scope of your operations. Therefore, setup is complicated. We spent about 1 week from 1 person to get it ready to roll out. At the end of that week we had imported all our materials for purchasing (~500 items) and products we sell (~250 SKUs) from our previous inventory management system (MRPEasy) INCLUDING BOMS. Because of the incredibly effective bulk import features, simple guides, and logical workflows, we switched over to Odoo about 2 weeks earlier than our planned rollover date.
I have yet to encounter anything I would consider a defect or a bug in the software.
We have customized several forms to eliminate buttons or features not used, add columns and fields, and track some extra reference IDs for other systems on our products. Very easy platform to do deep configuration/manipulation on.
The PDF generation and customization engine is very easy to use and works great. It was also easy to edit the code of the PDF template to make some stylistic changes to the forms we generate. If you know basic HTML and CSS, Odoo is simple enough to understand and navigate that you can really get deep in customization.
The intra-app communication via "Activities" is ubiquitous in the platform and makes for very effective todo lists being integrated into the app that the "work" happens in.
Cons
It really wants to send emails and manage communications. I had to dig pretty deep to make sure those features were turned off. We are B2B and I want communications to have a personal touch on pretty much everything.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent ERP to manage your business operations
Reviewed on 25/2/2020
We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the...
We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.
Pros
Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.
Cons
The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.
Alternatives Considered
SugarCRMReasons for Choosing Odoo
Because managing business operations in spreadsheets it is extremely time-consuming. It requires a lot of coordination and is prone to errors.Reasons for Switching to Odoo
Because provides more modules. The availability in our market of Python developers to extend and customize the platform was another reason.- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helping companies to be better
Reviewed on 6/8/2019
I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it...
I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it is). I started with some bad practices (modifying the base code) but I've gotten better making my own modules, but now I only use Odoo Studio (highly recommend it).
I've also shown the basics of the core to my IT coworkers, and once we understand how the api with python works, we've made wonders. We don't mess with the code directly (only the Partner does) and we can play with all the information with any python module or framework.
Pros
Odoo adapts to the company needs. When one of the owners of the Organization has a question, the answer can be easily be taken from Odoo, by grouping, filtering and in some other cases, by adding new fields to fill manually or automatically.
Cons
As I jokingly say, sometimes Odoo is in a bad mood (when there is slow Internet connection) and Odoo displays an error or makes a rare behavior. But by refreshing the page, most of the times, it gets solved.
Response from Odoo
Awesome review! Glad to hear you have been making wonders with Odoo Studio, we love hearing how users are able to use the Studio editor tool to customize their platform without having to touch source code (the idea is to empower users to create the software they want). Happy to hear how you have been using Odoo and wishing your company continued success! :)
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Odoo gives you full featured modern open source software to manage a business or any organizati...
Reviewed on 22/2/2017
One of the fastest growing, well rounded, full featured, modern, open source, business, or other...
One of the fastest growing, well rounded, full featured, modern, open source, business, or other organization, management software.
* A free community version is available at no cost forever, with about 85% of the features of the paid commercial version.
* Very powerful software for organizations of 1 or 2 people, up to hundreds, possibly thousands of employees.
* Full accounting including customized international accounting which works in about 100 countries, impressive.
* Full website builder lets you drag and drop blocks on the screen to setup your org's website.
* Comes with a feature where you can offer live chat support to your customers or audience.
* Connects to your bank account in the paid version for automatic verification of account activity.
* Manages multiple bank accounts for the various parts of the organization, nice.
* Full automation of the employee recruitment, interview, hiring, employment contract, and termination process.
* Management of the vehicle fleet or any other set of assets belonging to the organization.
* Manufacturing Resource Planning modules are available if you're running this type of organization.
* Email app is great and a huge time saver, it becomes a high speed task manager and filter.
* Point of sale app is also really cool, from a tablet or phone you can access the minimal set of functions in Odoo needed to check customers out at the point of sale, the great thing is the Point Of Sale can keep running taking payments and tracking which items are sold and their quantity, even when internet access disconnects, then when internet connection comes back, the app will save the completed sales into your Odoo system.
* Between 50 and 100 apps.
* You can use all the community apps for free. If you choose to subscribe to the commercial Odoo, it's a cheap price per month per app, which comes with support and hosting if you want it. Pricing is way lower than the competition. Even running the free community version although limited it's far better than running a business without software or with many disjointed separated software.
* Odoo really delivers on the do-it-all approach, every app is able to talk to all the other apps, and share information, because they all run on top of the same set of your company's data. This totally eliminates the need to connect separate apps made by different companies, or worse, re-enter the same data into multiple different apps, losing tons of time and money.
Pros
No data re-entry. All the apps are connected and share information. Saves so much time and money. Also, you can create your own modules, or hire an outsider to create a module for you, due to the open source nature of the software. Easy to add any of the pre-made apps.
Cons
It can run slow, if you don't take a little time to tune up the server it's running on, and use enough memory, caching, and ideally an ssd. There's a lot of database access happening. Upgrading to the new version is not easy. It would be great if the Odoo company would make upgrading a simple do it yourself automatic task, one click of a button, that would not require human attention for 2 weeks. There's an entire article with more about this on the Odoo site.
Response from Odoo
Thank you for your review Chris. We appreciate you taking the time to provide us with your valuable feedback.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
The best Open-Source ERP
Reviewed on 2/3/2023
Odoo is a very good workflow management software. It offers a variety of powerful and intuitive...
Odoo is a very good workflow management software. It offers a variety of powerful and intuitive tools that simplify the management of finance, accounting, human resources and sales. The user interface is very intuitive and easy to learn, allowing me to start managing projects quickly and efficiently. The software is fully customizable with additional modules available that allow users to create workflows tailored to their specific needs.
Pros
Odoo offers a multitude of features that can be adjusted to specific business needs, and is very easy to use. In addition, the platform is kept up to date and is constantly improved with new features and updates to adapt to developments in technology and business.
Cons
some advanced features like cloud services integration can be cumbersome to set up. Additionally, there are limitations in its ability to automate certain processes and to perform complex tasks.
Alternatives Considered
Oracle Primavera CloudSwitched From
HubSpot CRM- Industry: Human Resources
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Go down the Odoo rabbit hole at your own risk!
Reviewed on 24/10/2018
Deploying Odoo is much more complex and time-consuming then most people recognize at the outset. If...
Deploying Odoo is much more complex and time-consuming then most people recognize at the outset. If you try to set this up on your own, or even go the cheap route with freelancers, expect to fail. If you try to deploy it on a dedicated server with extensive customizations, expect to pay out the nose and get burned. You should be very skeptical of any customizations promised and demand payment terms that incentive getting the project done.
Pros
Odoo is one of the most customizable solutions out there, great for both goods (inventory management) and services (project management) needs. You can create any number of additional fields or workflows, and works great with the other Odoo applications. Its also a fraction of the cost of similar ERP packages like Dynamics, Netsuite or Oracle.
Cons
There's really no reason to use Odoo's accounting package separately from other Odoo applications. Its an ERP solution, not a stand-alone acconting package.
Odoo also doesn't have any payroll functionality, limited credit card processors and the connection to bank accounts relies on 3rd party plugins. But the biggest drawback is that you need an experienced project manager, an Odoo developer and 6 months of work to implement the solution.
Response from Odoo
Hi Anonymous Reviewer! We analyzed your feedback and appreciate the positive as well as constructive feedback you submitted. Without having your company information we have no way to reach out to you to help alleviate the difficulties you have had, however please contact us on our help page at www.odoo.com/help to request assistance. We understand that an implementation can be simple or complex based on the unique conditions of each company, and perhaps in the case of your organization the needs were complex enough to create challenges for you. We provide free resources to remove barrier to entry for small companies, but encourage larger organizations with intricate workflows to consider an official partner who has been trained to handle ERP projects as opposed to a non-certified freelancer (as is common with Netsuite, SAP, Oracle, etc). Our #1 priority is the success of your project, so contact us and let's find a solution together! Thank you for your feedback. :)
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Odoo CRM- Operations
Reviewed on 6/11/2018
Business problems being solved are:
- Entire working modules for Material raising, Inventory,...
Business problems being solved are:
- Entire working modules for Material raising, Inventory, Logistics and Finance operations being solved.
- Communications across teams in an easy way related to sale order.
- Service modules, Ticketing for customers, Sales lead management also being performed.
- Seamless experience of multi-dimensional teams sitting across different geographies to know the update and nuances of current sale order.
- A bit cumbersome to use and involves complexity across functions.
- Value for money but do require external customizing implementations of functions.
Overall, able to resolve operational gaps with customization of modules to suit the business needs but require adequate time to comprehend the flow.
Pros
Best part:
- Once completely customized different teams like Inventory, Manufacturing, Logistics, Finance can easily integrate on the platform.
- Communication across teams for updates on operation process.
- Any kind of new functionality needed per se different businesses can be implemented.
Cons
- It is not easy to use, much effort and training needed to understand.
- Requires much of customization and suits to big business which have standard models of functioning.
- Requires good internet speed else it works too slow making usage experience quite wary.
Response from Odoo
Hi there, thank you for the review. We understand you had some challenges here, we'd like to help! While any ERP software implementation is going to be a challenge, especially when customization becomes necessary. With Odoo, many business processes can be performed right out of the box with zero customization. If you did a self-implementation please get in contact with us or check out some of our online resources about the challenges/customizations you experiences and we can help find the best solution for your company's specific needs. Thanks for being an awesome member of the Odoo community and we look forward to your feedback. :)
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable ERP that works for everyone
Reviewed on 2/2/2018
Increase in efficiency of running my business by 60%
Increase in efficiency of running my business by 60%
Pros
8 years ago we were actively helping some of our customers implement SAP. I was researching on a better system that is affordable for small and medium business as well. I found OpenERP(Now Odoo) and give it as an R&D project for my team to learn. Seeing the ease and freedom, we implemented it for our business and partnered with Odoo and started providing it as one of our core services to manufacturing/Retail and Wholesale companies in the US and abroad. Main Pros are
Base Opensource - Source Code available
Modular Architecture
Software doesn't dictate how you should run your business - highly customizable
Availability of custom modules for almost every integration
Availability of developers and implementation partners
No Vendor Lock-in and unexpected 300% increase in license costs
Affordable for 5 people business to large corporations
Can be installed on highly secured private dedicated military grade servers for compliance
Cons
Documentation is scattered across different channels, needs to be centralized.
Odoo is still a young company and has a long way to go compared to SAP, but they are working on it.
Response from Odoo
We appreciate the awesome review Anoop! Glad to hear the flexibility of the Odoo ecosystem is an important point for you. We will continue to make our content (especially documentation) more accessible and comprehensive in the future. Thanks for the review!
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Why Others When Odoo Is Here?
Reviewed on 30/4/2020
Pros
From entering Raw Material into company to sell it as a Finished Product and even after sales, Odoo captures all the information with financial impacts in really nice and simple way. Process of goods receipt and delivery with quality checks are simply stunning. Moreover, it's mobile and web based features are reasons to stand ahead with other competitors. It has all features which are essential for any company, with really simple and interactive user experience and can easily integrate with any third party app.
Cons
There should be more features in Quality Module which are compulsory in FMCG and Pharmaceutical industry. There should be parent Manufacturing Order under which sub-orders will lie, so that issuance of product is made separately as per real issuance OR issuance should be made against Work Orders instead of Manufacturing Order. Speed is also another area which should be looked.
Alternatives Considered
SAP S/4HANA Cloud, Oracle PeopleSoft, Dynamics 365 and QuickBooks Enterprise- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A Comprehensive and Flexible Platform with Great Tools
Reviewed on 10/9/2024
Overall, my experience with Odoo has been very positive. The platform offers a wide range of tools...
Overall, my experience with Odoo has been very positive. The platform offers a wide range of tools that are easy to use and integrate seamlessly with each other, which has greatly improved our operational efficiency. Customer support is helpful, although response times can sometimes be slow. Despite this, once in contact with the support team, they are always professional and resolve any issues efficiently. The platform’s flexibility and customization options have allowed us to tailor it to our specific needs, which is a big plus.
Pros
I really appreciate the wide variety of tools available on the platform and how easy it is to use them
Cons
Although customer service is great once they respond, the response time can be slow. For example, two Wednesdays ago, I opened a ticket regarding an issue that could only be resolved by contacting the support team. I didn’t receive a response until the following Monday, after I reached out via WhatsApp to an executive who found the ticket and partially resolved it through email. I continued communicating through email to fully resolve the issue, but didn’t receive a reply. I even opened a second ticket, and the situation was only fully resolved the following Monday. The executives were very polite and resolved everything, but the response time could be improved, including acknowledging receipt of the ticket sooner
Alternatives Considered
DocusignReasons for Switching to Odoo
Have more tools beside the sign application.- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am very satisfied about Odoo because it has helped me to grow my online business.
Reviewed on 7/5/2023
I am overall very satisfied about ODOO's services and system ! Thank you !
I am overall very satisfied about ODOO's services and system ! Thank you !
Pros
Odoo is my favorite business partner for customer relationship management (CRM). Easy to use and fast implementation !
Cons
I like all the services from ODOO so far so, keep going well !