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164 Reviews

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Outstanding course-hosting platform that makes your life easy
Reviewed on 21/1/2021
Overall the experience has been excellent over the past four years. I have to add that the Thinkific Helpdesk is genuinely helpful, and their response time is lightning fast. They have an option for "how urgent is your issue?" when you submit your help ticket, and if you select "urgent," they actually get back to you very quickly, as in, within a few hours. This is essential when your income comes from your course website and you need help updating or fixing something!
Pros
I love that Thinkific is comprehensive so I get to focus on content creation and student outreach. Thinkific manages the payment portal and moves students smoothly through the course experience. In a lot of ways, it's set-it-and-forget-it, meaning - once you have a course set up the way you want inside Thinkific, students move through it beautifully and all you have to worry about is getting new students!
Cons
My only suggestion for Thinkific would be to provide a few more options for testimonials layouts on the sales/landing pages. I'd like more flexibility and options to showcase or emphasize certain student experiences... but otherwise, I wouldn't change anything.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific Learning Management System
Reviewed on 18/3/2021
Amazing! I highly recommend the software and the team. For the money, you cannot do any better!
Pros
I love the customer support and training. I was able to launch my program in two hours with no assistance. The Quick Start program is an amazing example of what we should all aspire to in our online training videos. The software is easy to navigate and has some beautiful templates to help jumpstart user progress.
Cons
I was a little limited with the amount and layout of content on the course sales pages. Wish options here were more flexible. Also, the reporting at my subscription level is a little time-consuming requiring exports to Excel to confirm actual totals each time. It's easy enough to work around, however, and I have found customer support to be exceptional at helping me with some of my more creative workarounds.
Reasons for Switching to Thinkific
Capabilities, particular strengths in online learning management, ease of use, price, customer support- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Customer Service Very Disappointing
Reviewed on 22/10/2019
Very frustrating! Not a customer-friendly service. While they are friendly and say they hope you are having a nice day, they do not answer questions (or apparently read email chains).
There is no support for European customers I fed this back to them when I first signed up around 2 years ago and nothing has changed. I have given them all of the feed back given here but they do not take any action.
Waiting at least a day for an answer is totally unacceptable. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response).
It just seems as though they work at their convenience, not the customer's. And yet they are happy to take the subscriptions when they are not providing an adequate service.
Pros
I was so excited to find this product and thought it would be ideal for my needs
Cons
The software is not user-friendly. I was hoping that it would be more straightforward and my staff have also commented that is it not user-friendly.
There is nobody to call when you have a query and can only email. It takes them a day to get back to you. And we are based in the UK and with the time difference, we have to wait at least a day for an answer. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response).
I sent a query on Monday asking how to do something and the reply said 'see instructions below' and there were no instructions there. In the same email, they asked me to confirm the email address (which I had emailed them on and they had clearly not tried this). I responded right away and just got an email asking how they could help me! (They clearly had not read the email chain).
It is now 9pm at night on Tuesday and will be at least Wednesday afternoon with the time difference until I may get a reply and actually proceed.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Empowering me to impact more entrepreneurs!
Reviewed on 18/3/2021
Pros
Building the sales page was ridiculously simple. The templates kept the process streamlined and allowed for simple edits as needed.
Love the opportunity to build my course with so many options for various types of learners and delivering content in different ways to keep students engaged.
Cons
In the course management page, I would love the ability to map out the various elements within each section, even if I don’t have the content ready to upload yet (ie, I want a video to go here and a worksheet to go there, but they aren’t complete yet)
Reasons for Switching to Thinkific
User reviews and Black Friday deal! I had to try it out and have been very pleased so far.
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific is everything you need to publish online courses. There are different levels , even...
Reviewed on 9/11/2017
It allows a person to publish an online course and customize everything, including the price you sell it for. Thinkific has everything you need to be successful. AND they offer lots of webinars and training as you need! I look forward to using it more as I grow my online publishing business!
Pros
I like that it is customizable. I like that Thinkific offers lots of webinars and help with all aspects of publishing online courses. It allows a couple ways to collect money for your courses. They spell out exactly what to do! For a newbie like me, I began setting things up months ago while I was working on my course. As I completed it, I began uploading the lectures and made some changes to my text and landing page and other info. Easy to make it your own. I am happy with how professional it all looks. Now I will get busy with the marketing end and Thinkific can help with info about that too! Customer service is awesome and they reach out frequently to see what they can do to guide you! I highly recommend this solution for getting an online course published. I am at the entry level, but am testing the waters until I need to go further and unlock more features.
Cons
As expected the free version is basic, so in order to get to some of the good stuff, you have to upgrade. Not a big deal really, since I am producing my first course and need to go slowly.

- Industry: Design
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
So Far So Good
Reviewed on 13/4/2022
I was brought on board to help manage my client's Thinkific site. I did not have previous experience with Thinkific. So far, I've been satisfied with my overall experience.
Pros
I had no experience with Thinkific prior to jumping in to help my client with her account. However, I had some experience with other landing-page builders, and it was not too difficult to get the hang of using the Thinkific Site Builder. Also, I quickly found some YouTube videos that helped me out as well.
My client already had a published Thinkific site. Thinkific has the option to create an offline copy so we can experiment with a new design and not worry about messing up the live site or causing disruptions for students. As a newbie, I was relieved not to have to worry about messing anything up.
The Theme Library has a decent selection of templates - just enough to find a good starting point but not too many to be overwhelming. The sample landing pages are great inspiration as well.
I love the "smart" blocks that pull content from elsewhere in your account. For example, the instructor's bio or course curriculum or student reviews.
Cons
I encountered a few limitations:
- The Site Builder includes about a dozen or so recognized fonts, but I did not see a way to add custom fonts. Maybe this is comes with a higher plan.
- For the instructor's bio, I didn't like the default design of the "Instructors" block, so I just used a "Text & Media" block. That would have seemed fine, except the text and photo are too close together. I couldn't see a way to increase the space.
- You can get a pretty good preview of the page using Fullscreen mode inside the Site Builder - but the links and buttons are not clickable. I didn't find a way to preview the course landing page with live links/buttons so I can make sure they are working properly. If I'm working with an offline copy, I would like to be able to check links and buttons BEFORE publishing and overriding our existing live page.

- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The way to teach the world online with most of the features you would ever need to look pro
Reviewed on 29/4/2022
Thinkific kind of has all figured out for you except the marketing part that is up to you to figure out if you want the wold to know that your courses exist.
Pros
It has all the features I really need to teach and sell my courses online
Cons
Not very easy to customize the way your landing pages, course gallery and course itself looks. What Thinkific has available looks good but sometimes you want to make it more your own and that is not that easy.

- Industry: Telecommunications
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Project your career by making your courses known on the net
Reviewed on 23/4/2018
An excellent way to place and sell your courses on the net, making you gain prestige in the online educational area.
Pros
A very easy to use application that projects your career as an instructor and educator, you can sell the courses to students or companies, allowing you to take better advantage as it allows you to enlarge your professional profile, showing the courses you have done and who and how many have seen, making you notice in the professional area, it is quite complete and easy to use, with an attractive cost for the market.
Cons
I think they should improve a little the visual and design area, to make it more pleasing to the eye, allowing you to customize more each course and let your imagination fly to catch a larger audience, doing this would improve even more this excellent application.

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best eLearning platform for beginners and experts
Reviewed on 14/6/2018
Pros
I have produced more than 200 online courses and used several platforms. Thinkific is my favorite. I have three schools there. It's easy to use, clean design, and the upgrades are customer-centered.
Cons
I don't like the new admin organization. It's text heavy and not intuitive. I prefer simple headers like courses, users, admin, etc.

- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
For the non-developer who wants to create great online courses - go with Thinkific
Reviewed on 24/6/2018
It's just a great piece of software to deploy an online course without having to rely on a expensive developer (like myself.)
Pros
I deploy Thinkific to my clients who need to an online course, but don't have the expertise or resources to recruit someone with technology skills. It's really easy with a short learning curve. If building a website with drag/drop tools is easy to you - this is even easier.
Their support is fantastic! Their response time is quick, their team is helpful, and their reply is always clear and coherent. I've spoken to them as both a user, and a developer - and they were always willing to find a way to help me solve things.
Cons
For the scenario of building a training program - Thinkific is great - no issues. If I had to say something, like anything - the only thing I can think of is, as a developer - I wish I can build add-ons to extend Thinkific's features. I'm probably in the 1% who wants it, which shows how much Thinkific really thought things
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Thinkific need to get their act together
Reviewed on 14/8/2022
I regret signing up to Thinkfic, its caused huge delays and I have spend much more money than I needed too.
Pros
Thinific customer support is great and I also liked the user platform. It's easy for user to navigate and looks professional. The user has a great experience from purchase to completion.
Cons
Thinkific is missing contact form and blog integration. This means you have to pay 3rd party apps about $70pcm extra! Also the basic plan is completely useless because you can't index to search engine or run successful PPC campaigns. For start ups like myself this is nightmare. So much better options out there offer better value for money.
Alternatives Considered
TeachableReasons for Switching to Thinkific
I thought Thinkfic's basic plan who be good enough to launch my business and I heard their website build was very good. Both these things are untrue.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific works for me!
Reviewed on 8/4/2019
No benefits realized yet as I just got my first course up and published. I have several courses written but finding the right software for me and my students was my Catch 22... never considered that would hold me back. I kept working on the courses... and finally, the solution was presented to me.
I have tried so many different teaching platforms already and never actually published. Just wasn't confident in knowing the site well enough -- but in no time at all, I am published on Thinkific and so thrilled I made the leap. Finally!
Pure FUN!
Pros
Thinkific is easy to use. Add a new Module, one click to add content, module after module. So easy!
Better yet, I LIKE how it looks to the user. I LIKE how the site can look like mine -- not another platform. It does look different, but MY site name is on top, visible, so users know where they are immediately. I've tried others and never quite liked the look as I work with seniors who have retired... and wanted simplicity. This time I found just that. AND YET -- very functional, with every content option I'd like to add.
Thinkific has a great Facebook group too. Very active and helpful, learned how others are doing their classes so gives me new ideas. Some groups were full of people whining about what the software didn't do or needed to be corrected... that didn't work for me either, yeah, picky picky! :)
Cons
I only had to ask Support one question while adding my first course. My only question was: how to add a manual student who paid me privately (or complimentary class) if they didn't purchase through Thinkific itself. I know its there, just chose to ask instead of searching! :)
I didn't even use HELP pages to learn how to use it... it was pretty intuitive for me and I love that! Please don't think that means its not a fully integrated teaching service, it really is. They simply "got it" where the user (me, the instructor) and the other user (student) is concerned. Someone did the work to think about how both users will interact with the software. Kudos!
- Industry: Mental Health Care
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
No brainer choice of course management software
Reviewed on 3/5/2019
I researched so many LMSs out there and finally found my soulmate 😝 On Thinkific I am launching my first, course, the way I want it to be.
Pros
Free to get started
Get paid via Paypal without being charged by thinkific
Perfectly beautiful themes
Add anything you can imagine, quiz, pdf, presentation, text, anything
Support for Rich text e.g. make important words bold or italicized
Available to anyone, not just Oxford or Harvard Professors
boy, i am in love with literally every feature of thinkific
Cons
user statistics are (so far as I understand) not recorded with quizzes. this could have been very great. so that students would know the level of difficulty of the quiz.
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great for out-of-the-box solution
Reviewed on 30/10/2019
At a previous employer, I chose Thinkific to build out a model for a course my CEO wanted to test before commissioning an app. While the final product wasn't quite as smooth as what we were working toward, it looked great for an ecourse and was light years beyond anything the competition was producing. It was easy to use and integrated beautifully with other apps through Zappier.
Pros
Thinkific was incredibly easy to use to create a professional course and corresponding website. It was well laid out and actually made the process enjoyable. I was especially pleased with how the website turned out and how seamlessly it integrated with the course.
Cons
There was very little I disliked about the platform. It was difficult to tailor the course quite the way I wanted it at times, but I could always find a workaround.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer Service is Horrid
Reviewed on 13/1/2021
In the days of Covid, with so many things happening to small businesses- THinkific has been the WORST to deal with. Just bad. So many other vendors are eager to help us adapt to all that is changing - not Thinkific. Just try to talk to a real person. Good luck.
Pros
Relatively easy to set up - as long as you don't want to have helpers.
Cons
HORRID for anyone working with a few helpers... they want to rape you on fees for additional admins.
Can't remove/archive past offerings
Customer service SUCKS.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An all round course conducting platform
Reviewed on 18/3/2021
My experience has been fantastic to be honest and I intend to continue using it further.
Pros
It negates the need to spends thousands of dollars for a LMS website. You really don't need to be a software literate to build this and start using it on the go.
Cons
The users should be trained on how they can land their websites on Search Engines. Even a small fee will be justified, but training will help take this further. Also, more Payment Gateway options should be made available directly and not through Zapier.
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Tech Support Needs Improvement!
Reviewed on 24/2/2022
The software is alright. I have a major problem with tech support. First, they throw articles at you. I understand it can be annoying to get the same question over and over, but when I’m replying to a thread I don’t want another random tech agent replying by dismissing me with more articles when we already established their articles do not resolve the issue. They are definitely not on the same page and you get replies from a different person each time even though you’re dealing with the same issue. Also, they cannot help with billing updates which is absurd.
Pros
It’s pretty simple and basic so it’s easy-ish for a beginner.
Cons
It could use more ease of functionality. When building a landing page you have to search for certain aspects that you want to change when it should all be right there.
Tech support needs a MAJOR overhaul.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love it
Reviewed on 3/6/2021
Love it so much- I take courses and make my own course
Pros
Easy to use and explains everything very very well- the best platform I’ve used so far for my business
Cons
Nothing to complain about except not needing so many videos to split it up but to turn it into a pro makes it shorter and brings my clients attention back
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very easy to use and complete education framework
Reviewed on 19/3/2021
Very good, the platform was easy to learn and set up and the students are very pleased with their learning experience.
Pros
Very complete set of features.
Everything that you need is in one place.
Available on all platforms.
Cons
Better video management.
Better progress track tools for administrators

- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for Online Courses
Reviewed on 27/3/2018
I can easily and quickly get my online courses up and running and sell them easily to my students and corporate clients.
Pros
I LOVE all the features Thinkific has to support my online course. Completion certificates? Check. Achievements? Check. SINGLE SIGN ON FOR WHEN I SELL TO CORPORATE CLIENTS? CHECK!
But really, the feature list is pretty long and extensive. And the price is pretty good compared to other platforms.
Now, Thinkific won't host all your marketing needs, but it will nail your online course, and I'm a big fan of that.
They also offer GREAT webinars and opportunities for professional development, which I really appreciate. I really do feel like they want me to succeed.
Cons
I wish there were more options for how my course pages are laid out. It's pretty much all standardized with the course online on the left of the page and the content on the left. That course outline is ALWAYS there. Now, that might be really handy for students, but I wish I had some options and maybe could make things a little prettier. (It's not ugly or anything, I just would like another option or two to choose from)

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Deliver Your Online Course or Digital Product With Ease
Reviewed on 16/7/2019
I think this is an ideal solution for someone just getting started with an online business.
Pros
I think Thinkific is super intuitive to use and offers regular, non-techy people the ability to deliver their digital products with ease.
Cons
I would like to see an integration that allows for making the internal dashboard as well as creating landing pages more customizable.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Helped me step up my game!
Reviewed on 15/12/2021
I loved it, if not for the bilingual problem I would have stayed.
Pros
Learning Thinkific was really ease, and I also took advantage of their mentoring. The payment integration was self-explanatory as well.
Cons
Several desirable features were only available in the bigger plan, for example group emailing. I was also not too happy with the user reports / quizz reports. Not being able to adapt language presets was also a problem.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ramp Up Quickly
Reviewed on 18/3/2021
Very good
Pros
Thinkific is easy to use and allows your courses to be up and running quickly. It is less cumbersome than other options, has amazing features enabling you to deliver a professional look and experience to your customers, and support is excellent.
Cons
The inability to delete courses once someone has registered.
The need to copy the course to allow early access, but it does not carry over once the actual course starts.
That course registration can't be set to automatically begin and end.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
All you need to kickstart your online courses business without breaking the bank
Reviewed on 14/2/2021
I am very satisfied with Thinkific. I was able to have a professional way to sell online courses in a few days and without much effort in setting up the pages and systems. Very good value for money.
Pros
Very easy and intuitive to use. Whether it's the process of storing, structuring and promoting courses, or engaging and paying affiliates who promote them. Apart from the design that could be improved, the user experience (from end to end) is simple and intuitive.
Cons
The design/interface of the course pages is not very modern when compared to other alternatives and has limited customization options. It lacks features for creating and boosting a community (increasingly important these days).
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific is a well polished Learning Management System
Reviewed on 8/8/2021
Thinkific is an excellent platform for creating and selling online courses. It is really easy to use and offers a lot of features that make designing & delivering courses an absolute breeze...not to mention the other numerous benefits it offers. If you can bear the monthly subscription cost, definitely chose thinkific over other Learning Management Systems.
Pros
The UI/UX is well developed and it feels premium.
- Ability to create memberships & Bundles
- Website Builder
- Affiliate Center
- Community feature is awesome (your can create your own Private community/space)
- Overall analysis (revenue, order, Student engagements etc.)
- Drip content is cool (Publish your content/material on specific day or time)
- Certificates after completion of the course
- Ability to create assignments, Quizes & Surveys
Cons
- Lack of mobile app, It is handy to learn using mobile phone
- It's Expensive, Difficult to bear the cost if you are just starting
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