Datamolino Reviews

Integrates nicely with our Xero accounting software.
Splits our invoices by line item so it's easy to track by cost account and job.
Saves a lot of time so that as owners of our business we can really see our costs without a lot of time spent.
We are saving money by not hiring a person for this level of detail.
Great customer service, Datamolino helps us whenever we have a request.

None that I can think of at this time. The couple times we've had an issue or question, Datamolino has been able to response promptly and make adjustments as needed.

It's very easy to use, very adaptable and works great for my needs.

I had a glitch when it was pulling the wrong supplier name from an invoice but this was quickly resolved. To be honest, really hard to pick faults.

Datamolino is an excellent app that just gets on with its job and works as it's supposed to. I like the fact that it's cloud based so can be accessed from anywhere. It can read most documents we scan to it, including some of the most illegible ones, and it also handles sales as well as purchases. On the odd occasion that something goes wrong, or we have a query, the friendly support staff are always quick to respond, and go above and beyond to help us out and resolve the problem. Definitely the best support team for any software that we use.

Datamolina reduced the time we spend manually entering data. Easily allowing us to upload invoices and take pictures of our receipts for expenses in real-time. The recognition software is speedy and populates fields accurately. Its integration with Xero creates a complete software solution and means we can save money paying our accountant for fewer hours!

Don't really have any. It does exactly what it's supposed to

Datamolino takes one inconvenient aspect of running a business and magics it away almost entirely. So easy to use. When I encountered a bug in image uploads early on, the support team and developers were on it straight away and released a new version of the app to fix it.

Nothing comes to mind. I'm always amazed how well it copes with the endless variety of receipt formats and print quality.

I forward all the invoices I receive to Datamolino and they just appear in Xero. No longer do we maintain a shared google drive folder to keep it in sync. Just send it to Datamolino and it's done.

Sometimes it detects currencies wrong. Sometimes when I scan receipts with my phone camera it fails to detect the invoice number... but those are just minor annoyances that can be quickly fixed through their site.

Really great tool for streamlining and building efficiencies. Fantastic customer service and support.

Occasional snag when it doesn't pick up the information on an invoice correctly but easily rectified. Just need to know what to look out for.

Ability to send supplier bills via email. The software is very easy to set up and use, and has matured considerably with great data recognition.

The team is working on improving the recognition of US vs EU / UK date formats, this is one of the only things we need to manually fix during processing.

Datamolino has helped expedite and automate invoice management and processing immensely! I was tasked with decreasing the time it takes to process invoices. While we can't automate the process entirely, it has increased our efficiency and accuracy.

Any issues I've had, the team is very quick to respond and explain or fix the problem. Due to time zone differences, updates may be scheduled while I'm still working, but that has only been an issue once or twice in four months.

It has helped with our internal processes, providing accuracy and efficiency at the book-keeping level. This allows us to work on more clients and focus on the higher level reporting and advisory service

I'd like to see some automation on splitting of costs across a split allocation - something i am currently in discussions on.

Datamolino offer a service which alleviates a great deal of data processing on my end and free's up a lot of time. The customer service team have helped me on a number of occasions and have gone way above my expectations.

Any negatives I have had in the past I have requested assistance from Datamolino on and they have been improved upon.

Excellent customer service. Well done :)
They are very quick to answer chats, sort out problems
Highly recommended

NOTHING

We love that duplicates are shown up so that we do not waste time on invoices sent twice by clients and that scanned paperwork that is not an invoice is also put to one side and identified.
We also love that the invoices already sent through to Xero are shown on the home page

We would like to be able to default our preferred method of calculating tax ie 'send exact tax amount'- we do not want Xero calculating tax

Easy to use
Does what it says
Always good customer support and the documents come through clear and concise

They could add an expense claim feature where all the bills from a single user for a period like a week or a month can be bundled together as one expense claim and pushed to Xero.

- Very comprehensive.
- Very flexible
- Constantly improving and developing
- They hit the timelines and milestones they state (very rare!)

- We had no negative issues or cons with these guys.

I have been using Datamolino for a while and it is really easy to understand, set up, and use. The customer service is fantastic.

The accuracy is really good, yes things do not always come out correctly, but there is a smiple system to tell them where the problems are and they are dealt with quickly and efficiently.

With all software, things go wrong, but you can be assured the staff at Datamolino will be more than willing to listen to the issues, will get back to you in moments, and the development team really do listen and take your suggestions seriously.

Ocacsionally I have made the silly mistake of uploading a whole file more than once, and realise as I have dragged it into the box, but before I confirm. the problem is the file starts it upload immediately so I have to remember to let it finish and go back in and delete it. The development have said they are looking into a way to have a second confirm level so that does not happen. All my doing not theirs, but the only issue I have with the software.

Fully automated compared to other competitors. Great UI.

Price, but with everything - you get what you pay for. I switched for a time to try and safe money but ended up coming back to these guys as the other software increased my workflow due to lack of automation.

Easy To Use and does exactly what it's designed to do.

Nothing. The product is easy to use. I'd liek an easier way to switch between companies on the app is about the only thing.

So easy to learn what to do. Integrates with our Xero software seamlessly. The technology behind the software is outstanding saving me hours a month in data entry. The multiple lines per invoice feature is a life saver

No complaints with Datamolino, much easier to use than other pieces of software I've used for this type of work

I have been using it for over a year now, staff love it and clients love it.
Easy to use, fast, reliable and accurate. A good pricing model means its cheap to use, and it can process sales invoices too. The support is probably the best I have come across with any Xero add-on. Quick response rates, and they are happy to pick up the phone to you too, and a really nice team as well. Couldn't recommend this strongly enough.

The hardest thing about recommending it to clients is that they often haven't heard of it, but have heard of their competitors so assume their competitors are better. However, the name is becoming more and more prominent, and with recent recognition from Xero, as one of just nine XeroHQ integrated apps, I believe their brand will continue to get stronger and stronger.

My receipts don't get screwed up, lost etc. I can easily check if something has already been uploaded and my book keepers can work on my expense claims etc. whenever it suits them. I am in the habit of uploading the minute I get a receipt as it takes seconds. HIhgly recommended

I guess the pricing is a little off-putting for some but it depends on your needs. Be open minded and don't fear change.

One of those rare pieces of software that does what it needs to quietly, efficiently and effectively needing very little maintenance or intervention.

Our incoming bills get forwarded by email to Datamolino and shortly after they pop up in Xero ready to be approved and paid.

Nothing to complain about! It's always just worked! And when we've one or two small issues the support team have helped us out.

The support staff are amazing, their passion to resolve any issues and ensure that customer is happy is key.

It would be great to have a "cancel" option once the invoices are selected for uploading so that the invoices that don't need to be uploaded aren't.

Data Extraction is very good, the software is easy to use, chat support feature is excellent and very responsive. A very good solution.

I would like to see the software allow the functionality to add a markup to costs for recharge customers from within the software rather than having to do that as a secondary exercise from within in the accounts software application. I also had an issue being able to mark the costs as billable but it seems that is a browser issue rather than Datamolino