Paylocity Reviews

The ease of processing is what I like most about the software.
It is functional to our needs, especially the tracking of hours, wages, and benefits which make reporting and budgeting easier.
Best customer service.

The most difficult to understand is the ACA tracking. Some employees always need fixing.
Entering Holidays from year to year sometimes has issues in making sure that it automatically loads into employee files.

This software comprehensively ties together many aspects of a human resources department. This makes it easy for a small business owner who may not necessarily need to hire a individual dedicated human resources to facilitate the necessary components of providing wholesome employment. Paylocity has strong reporting and data processing in addition to robust customer support that effectively and efficiently help troubleshoot potential obstacles.

It seems that some aspects of the software don't exactly tie together. For example, when entering an hourly employee group in HR and Payroll, I often forget to add them into employee groups in time and labor. Subsequently, the supervisor has no way of tracking the employee's timecard. Additionally managing benefits in the employee's payroll file versus the HR file. Although this may be because our company does not fully utilize the benefits package that Paylocity offers.

Paylocity is user friendly and provides more than enough guidance in processing payroll and keeping employee information organized. In addition, all of the HR auditing and tracking is helpful so as to not have to track separately. The PEAK resources and on demand training courses are also very helpful when needing a quick "How-To". There is no doubt that we do not use Paylocity to is fullest extend, but the ability is there when needed.

It is hard to give negative feedback about a product that does more than one can fully comprehend. The report writer can be tricky if you are not familiar with how to use it. When doing an Employee Search, I do not like how the information displays by sliding from right to left. I would prefer it display as it does when you go into the Employee HR File. I really like the new HR Actions module, however setting up the approval process has run into complications with roles which has limited my ability to really use it properly. Finally, it would seem there has been a good deal of change at Paylocity because I have been reassigned an Account Manager 3 times in the past 6 months. Thankfully, I have not needed to have a close relationship with my Account Manager as I did at my previous employer but would be nice to have someone familiar with me and my company.

I love the idea of having almost all of the aspects of my job in one place! For the most part, the software is easy to use. The Impressions in the Self-Service section is used by our staff for our annual awards, as well as, a way to say good things about your co-workers. Paylocity ROCKS!!!

Onboarding can be a bit difficult to use. I had to send the link 3 times for our last new employee because it wouldn't let her in. It's not as instinctual as I'd like.

The features that Paylocity offers for an entire HCM system is very easy to use and implement.

It isn't always scalable. Some features that get rolled out are in the early stages making them difficult to implement all the time because the pieces desired are missing. We had originally planned to use the recruiting and applicant tracking system but it would take so long to set-up, it doesn't make sense to move from what we have been using that has so much of our previous history already available.

Paylocity has an amazing support team. When I need something, I call and someone is there to help me immediately. I never have to wait on hold or for a call back. Very user friendly!

The implementation was rough, that was three years ago, so maybe things have changed, but I was over promised and underdeliverd. The sales team needs to work better to truly understand all the things the systems can and can't do

I like that Paylocity has moved us from manual time cards to an all electronic punching from a kiosk that spreads the company responsibility to managers and employees instead of relying on one person to manually calculate and monitor everything such as PTO/Sick/missed Punches/ absences/ OT rounding/ACA requirements etc. The program gives you a lot of good reporting features and processing payroll is relatively intuitive. Have very kind support staff to call and the wait time to speak with someone is very quick, unlike some other companies that I have worked with that took 45 minutes to speak with someone regarding our payroll which is time sensitive. They also do not rely on D&B ratings for Net Pay Liability Cap before requiring reverse-wires.

Their portal has a lot of functionality, but most of the time I am having to call the support team to check on why something didn't work/get implemented and they have to guide me through a process that was never brought up during original implementation. Some times when I request new schedules or fixes we get incorrectly billed and the fix never gets completed and no follow-up after they inform that they will look in to it further.

TIME & ATTENDANCE, EASY PAYROLL PROCESS, EASY EMPLOYEE SET UP. IMPLEMENTATION WAS EASY AND CUSTOMER SERVICE IS ALWAYS QUICK, FRIENDLY AND HELPFUL. PRICED LESS MY FORMER PROGRAM. I LIKE THAT ALL MY TAXES AND GARNISHMENTS ARE PAID DIRECTLY AS WELL.

I DON'T THINK THAT REPORT BUILDING IS QUITE AS SIMPLE AS REYNOLDS BUT IT IS BETTER THAN CDK

the User interface. especially after the most recent upgrade. its easy to use and navigate quickly

reporting, and self service portal .. wish reporting was easier to use and more descriptive on pre made reports.

It is easy to use and understand. I do not have an extensive background in Human Resources but have been able to pick up the features on Paylocity very quickly and make sure our company is staying compliant.

There are several specific features that have not worked well for our company or have been more trouble than it was worth to implement. One is the scheduling feature and the other is tracking employee time off.

It's all in one place. Employee Database, benefits, payroll, HR. It's convenient to be clicks away from anything you need.

Job Costing could be made easier to set up. Also, there is no feature for disciplinary actions recording.

I love the onboarding process, that the candidates get sent the onboarding paperwork before they start, that it is easy for me to set them up and for them to do the paperwork.

I do not understand that you have to put in so much detail about the pay. The salary, hourly, weekly, I feel that you should put in the salary and that it should then do the math for you. Also, for the PTO tracking, I feel that it should show you what you have left to use after you book the day off so that people do not feel they have more time available to take off than they really do.

I love how this software is easy to use, especially for the staff who are using it to log their hours and track their paychecks. It's great for organizations where staff are operating on two teams and they are technically being paid out of two different budgets. This was the case with me and it's made it easy to log my hours for each team and track pay each payday. It's also great for tracking each payday's paycheck and they have a function where you can go in and see your previous paychecks and the tax breakdown with each check. I would highly recommend it!

This software goes through a lot of updates and has some glitches and malfunctions here and there that could prevent you from logging your hours when you need it. The team is usually on it and will fix it pretty quickly, but it does happen often.

Sofware is good but customer services makes it hard

I think there are still a lot a features to fix on Time and Labor

This product was an easy transfer from the old system and works very well with the other products currently being used.

For the OSHA portion of the software we use it curremtly does not have the OSHA 301 form. Would be a greta benefit to us and others to have this form in the software.

clock in / clock out from ANYWHERE

Keep track of your hours with a simple click

missed punch? No problem. you can fix it yourself (if your HR didn't lock you out of it that is)

Impressions section: Your company can give you praises and make it public.

There was a time that my bank account got compromised so my direct deposit info needed to be changed. It took my HR department a long time to get my info updated and for my pay check to be sent. I work remotely so Paylocity sent my paycheck to my company's office then my company sent the pay check to me through snail mail... with bad luck usps lost the letter.... getting my paycheck processed again took an entire pay period to receive my paycheck.

I like that I can clock in/out from my mobile device when connected to the coordinated wifi.

I could never get the app to work so I would have to log into the website and sometimes it was hard to find the right page to log in.

I love that the employees can log into Paylocity and view their own checkstubs and tax records for the past several years. We love the ease of processing payroll too. I also love that if we have questions we can call and anyone can help us.

Sometimes I feel the use could be a bit more intuitive? For example, we max out the number of vacation hours that employees can roll over from year to year- we've had some difficulty in the past truing up these numbers. Sometimes running a bonus check batch is tricky- again, we can always call (& have done so) to get support though.

This software is so easy to use, employees can see their time cards, their pay stubs, even edit their own tax forms. They can request vacation days right from the time clock and not have to fill out paper forms. Everyone in our company loves WebPay.

So far I have not found anything that I do not like about WebPay.

The best part of Paylocity software is the ease of use. Easy to find menus and reports.

Integration with SAGE Businessworks Accounting would be nice for us

In our HVAC & Plumbing company, as we continued to expand and grow, we switched from TAG Payroll Services to Paylocity. The main Pro truthfully is that the cost was cheaper to manage our company. Another bonus is that the way that a paycheck is broken down and displayed is quite aesthetic--it's big, bold, colorful, and easy to read.

With the switch from Tag Payroll Services to Paylocity, the one function I do miss is the employee birthday calendar. It might sound silly, but I think it built a lot of comradery to be able to see whose birthday it was that week in the building. Minor grievance, but nothing we can't live without. Also sometimes the log in feature seems buggy--the password is inputted correctly, but the login doesn't take it.

We use Paylocity at work and it is easy to access on the computer as well as the phone. I can clock in/out and monitor my hours via the timesheet. I can put in a request for paid or unpaid time off, as well as view my previous paychecks and taxes taken out.

There are some buttons close together on the webpage that have accidentally been pressed following clocking in (such as the "start lunch" button) and scrolling through the page quickly.

Fully integrates all aspects of HR management including more than, employee data base, feeds to insurance carriers and financial institutions, training modules, compensation...
User friendly.
Publicly traded

Changing account managers more often than hoped seems to be common in the industry. Paylocity customer service report account managers change very often, usually due to promotion.

It seems pretty easy to do things like request off with a click of a mouse, and most navigations make sense.

Some of the pages can be confusing, and to execute actions you have to click in weird places that don't make complete sense.

you can access and see your time clock from your cellphone if you are not by a computer. it is very quick and easy to submit PTO orr just simply clock in.

The way that the site rounds your time clock isn't convenient. If your 1 min past the "cut off" time it adds an extra 15 min to your work day or possibly your lunch that you didn't actually take.