Paylocity Reviews

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932 Reviews

- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Using Paylocity, I can efficiently manage HR
Reviewed on 2/8/2023
The ability to set goals is Paylocity's strongest suit. It helps the user stay focused and...
The ability to set goals is Paylocity's strongest suit. It helps the user stay focused and accountable while also providing insight into the priorities of employees and how those priorities relate to the overall goals of the business.
Pros
I like how user-friendly the system is and how readily available the data about employees is for study. Another positive is that it may be customized to become your company's complete human resources and payroll solution.
Cons
Customer service has been frustrating and useless in the past, but we've now built constructive partnerships and are seeing better results as a result. The reporting is similarly mediocre but serves its purpose.
- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly!
Reviewed on 4/12/2024
I use it every day for clocking in and out and to check my paystubs
I use it every day for clocking in and out and to check my paystubs
Pros
It makes everything HR/Payroll super easy
Cons
There isn't anything I really dislike about it.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
There is a better Payroll compnies them Paylocity
Reviewed on 3/9/2024
For 15 years our company did payroll in house we need to move to a payroll company to help stream...
For 15 years our company did payroll in house we need to move to a payroll company to help stream line out of state payroll worst mistake with using paylocity customer service is terrible
Pros
Payroll is easy to use, you can input the hours manually or upload a spreadsheet
Cons
Customer Service is terrible if you have a questions they send you links instead of calling and helping
Alternatives Considered
UKG ProReasons for Choosing Paylocity
We need help with out of state employees payrollSwitched From
QuickBooks DesktopReasons for Switching to Paylocity
Unable to use it was out of our price range- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
we moved to Paylocity this year
Reviewed on 15/10/2024
The team is very supportive and friendly. Our implementation went well.
The team is very supportive and friendly. Our implementation went well.
Pros
The team that supports us is friendly, responsive and helpful.
Cons
WE still have hiccups in setting up approvals for PRO/timesheets that we cant seem to overcome. There a a few wrinkles in the system that make no sense to me!
Reasons for Choosing Paylocity
ADP is terrible in customer service and their products inflexible..Switched From
ADP Workforce NowReasons for Switching to Paylocity
the team was great and we did not like the interfaces as much as Paylocity's- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paylocity to the moon!
Reviewed on 22/1/2025
I love paylocity! I think that it is better than ADP for sure!
I love paylocity! I think that it is better than ADP for sure!
Pros
Paylocity allows me to see everything in regards to time, pay, and tax information all at easy access without having to dig throughout the entire app.
Cons
I am not able to see my pay stub as early as I get paid. My direct deposit bank pays me 2 days in advance and so I have no paystub until everyone else gets paid in the company.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Smooth and relatively easy to use
Reviewed on 29/11/2024
So far, so good! I’ve only used it the last 6 months for pay stubs (I don’t clock in or out on it)...
So far, so good! I’ve only used it the last 6 months for pay stubs (I don’t clock in or out on it) and to request time off, and overall it does what it needs to do. It’s not that hard to navigate, and runs smoothly; haven’t had any issues with the actual user interface or accessing anything!
Pros
* Easy to view pay stubs
* Like how it breaks said stubs down
* Face ID access to paystubs versus having to type in a password
Cons
* Not super intuitive to navigate to the time off request tab (it’s a tag at the top, not a formal tab at the bottom)
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Glitchy, but great training
Reviewed on 14/12/2024
It's fair- not my favorite. I think the journals are clunky and the sign-in and out is, too. The...
It's fair- not my favorite. I think the journals are clunky and the sign-in and out is, too. The training module part is wonderful
Pros
The training module is great; the app is nice to have
Cons
Glitchy- and several functions take more clicks than you expect, for example employees have to click two screens to punch in and out.
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use app
Reviewed on 23/1/2025
Overall the app is easy to use and a nice tool to have to remind you of upcoming birthdays and...
Overall the app is easy to use and a nice tool to have to remind you of upcoming birthdays and anniversaries for your employees.
Pros
Very easy to use and navigate to find pay stubs and tax information.
Cons
It is hard to follow the organizational chart to see which employees report to which managers.
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Paylocity rules!
Reviewed on 18/1/2025
Pros
It is a very simple and easy to use program and app for employees and admins
Cons
Sometimes it can be glitchy but not too often
- Industry: Human Resources
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paylocity Review
Reviewed on 16/12/2024
Pros
Very intuitive system - easy to use and great customer service.
Cons
No cons at the moment. Pretty nice system.
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simplicity at its best
Reviewed on 27/8/2024
It’s been great their team is very helpful whenever there are any payroll or benefits concerns....
It’s been great their team is very helpful whenever there are any payroll or benefits concerns. They offer many integration options for benefits and everify to help streamline processes
Pros
Simplicity of employeee portal and admin features
Onboarding events and checklist
Intern support from teams
Cons
UI could use a general refresh to make it much more modern
- Industry: Design
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Solid SHRM Platform, missing Customer Success Team
Reviewed on 26/8/2024
Pros
As a company, we love the ease of use and features the platform has. If you want to build it out, it has so much capability.
Cons
The one thing we were disappointed about with Paylocity was that during the sales pitch everything had already been structured, built out, and polished in their test version. We wish the platform was more polished out of the box, or their implementation team should have been a bit more willing to build a robust system for us.
Alternatives Considered
PaycorReasons for Switching to Paylocity
Sales Team did a better job pitching the product and felt easier to sign up and get started as soon as possible. They were willing to meet our needs.- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Online Payroll service
Reviewed on 13/11/2024
we use it every day for clocking in and out and for payroll as well
we use it every day for clocking in and out and for payroll as well
Pros
It's very user friendly and the phone app is very convenient
Cons
that hours are given in fractions and not in hours and minutes. Example 1.25 hours is not 1 hour and 25 minutes but 1 hour and 20 minutes. That is confusing for employees
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great for small to mid-size US organizations.
Reviewed on 2/11/2023
We did not have a good experience with Paylocity. While the customer service was good, the product...
We did not have a good experience with Paylocity. While the customer service was good, the product is not good for international employers. Reporting was never right, because the data they put in from implementation was entered incorrectly and we could never get it fixed after that.
Pros
Paylocity was very user friendly and pretty much plug and play after implementation.
Cons
Paylocity is not a good tool if you have people in multiple countries, because each company is set up like a different company and they don't necessairly talk to one another.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Paylocity Tips
Reviewed on 13/6/2024
Pros
If i had to choose one thing, it would be that no matter what issue you have, you can call the 888 number, and someone will try to help you
Cons
Paylocity has gotten so big, when a change is made or added they don't let us know.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
A must for people that need to access their work data
Reviewed on 17/11/2024
My overall experience with Paylocity has been very good
My overall experience with Paylocity has been very good
Pros
I would say the thing I like most about Paylocity is the user interface. I have found it very easy to navigate where I need to go and the interface is very responsive.
Cons
The only thing I do not like is not being able to check in or check out remotely.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paylocity last and easy to use
Reviewed on 24/8/2024
I had a great experience being able to have my time clock on my phone. Being able to view my check...
I had a great experience being able to have my time clock on my phone. Being able to view my check stubs, and request days off on my phone fast and easy.
Pros
Being able to clock in and out on my phone, viewing my check stubs, and viewing my W2's for tax season.
Cons
There was nothing that I did not like about Paylocity.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Convenient!
Reviewed on 25/11/2024
I've used Paylocity with multiple companies. It's easy to access check stubs and tax documents as...
I've used Paylocity with multiple companies. It's easy to access check stubs and tax documents as needed and they appear in the portal quickly after being submitted.
Pros
It's easy and convenient to have all of my financial documents in one place. Any end user can accurately clock in and out, in addition to requesting time off and viewing documents.
Cons
I have no dissatisfaction to report with Paylocity.
- Industry: Individual & Family Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Ease of Paylocity
Reviewed on 25/6/2024
Pros
Its everything all rolled into one! The convince of having your time clock, payroll, schedules, HR leader boards, and so much more all in one easy and user friendly interface has so many advantages!
Cons
Rounding hours to the nearest quarter hour.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Paylocity Easy for Timecards
Reviewed on 29/10/2024
My overall experience with Paylocity has been really positive. It’s user-friendly, making it easy...
My overall experience with Paylocity has been really positive. It’s user-friendly, making it easy to track my time cards and access pay stubs. The automation features save me a lot of time, and the reporting tools help me ensure everything is accurate.
Pros
As an employee, I find Paylocity super easy for handling time cards and checking pay stubs. Clocking in and out is quick, and I can easily review my hours to make sure everything looks right before payday. I also like how I can access my pay stubs right from the app—no more waiting or asking someone for copies. It’s straightforward and makes keeping track of my hours and pay really convenient.
Cons
There are occasional technical issues, like slow load times or glitches during peak hours, which can be frustrating when trying to access important information or lag time when clocking in and out.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Paylocity is Great and user friendly!!
Reviewed on 30/10/2024
Overall Paylocity is a great payroll product. I have been on both sides, used the app to see my...
Overall Paylocity is a great payroll product. I have been on both sides, used the app to see my payroll information and as well as the accounting firm side where we can log in and pull reports and check taxes. Overall, it is great, and the quarterly reports are awesome.
Pros
It is easy to use, and the mobile app is great to have for employees. Employees can clock in and out through the app as well.
Cons
I think the reporting should be named better. There are some reports with similar names, and you have to go through the whole process and download before seeing what the report looks like.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User-Friendly
Reviewed on 3/9/2024
I use Paylocity daily to clock in and out for the day and for breaks, monitor and request PTO as...
I use Paylocity daily to clock in and out for the day and for breaks, monitor and request PTO as needed, and view biweekly paychecks.
Pros
Paylocity eliminated a need for a physical time clock. At my previous job, a line would form while employees were waiting to clock in/out and check their hours at a physical terminal, delaying the process for everyone. I am now able to clock in/out, monitor my PTO balance, and request time off on my app or from my work computer.
Cons
Haven't had any issues thus far. Even if I miss a punch by mistake, it is easy to correct within the app.
- Industry: Staffing & Recruiting
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great app! Easy to use!!
Reviewed on 14/10/2024
Great app, very good for time and pay management. Offers lots of perks that would benefit any...
Great app, very good for time and pay management. Offers lots of perks that would benefit any organization that needs to manage its' employees.
Pros
Paylocity is so easy to use. Our company uses it to manage our punches, time off, and overtime. The app is the absolute best and makes for quick punches as needed during our shifts. I also like how easy it is to make changes to incorrect punches.
Cons
Sometimes the app glitches, and it has to be refreshed in order to work. The website lags just a little bit as well.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Employee Self-Service Payroll
Reviewed on 25/4/2024
Pros
What could be more convenient for employees to have a software that is "Self-Service Payroll". Monitor your own paycheck, download W2 and tax forms during tax season, look for your timesheet, request time-off. I like the peer management where they greet employees' birthday or years of service for the company. I also like that you can use it in Mobile App.
Cons
I least like the always request of changing password. I know it's for security purposes.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great app !
Reviewed on 15/11/2024
Paylocity is supper helpful I love all the navigation instructions they’re supper easy to navigate...
Paylocity is supper helpful I love all the navigation instructions they’re supper easy to navigate through love how easy it is to see hours and checks
Pros
Supper easy to navigate through, a lot of cool features!
Cons
I can only clock in through website not app