AutoEntry Reviews

During the first 3 months (free) of usage, everything was great! The files uploaded were processed in less than 30 minutes allowing to map them for entry into the software in close to no time. The feed to the accounting software worked very well, invoices were almost instantly published to my ledgers. I was so pleased that I refused to take on any different type of fast data entry software.

A year on, there's ALWAYS a problem whenever I process the invoices. The time it takes from upload to mapping is more than 2 hours! The invoices almost never get posted straight to ledger as there's always upload issue, connection or sync problem. Always something. I've not had a smooth day at the office with AutoEntry ever since my free trial ended. Instead of saving time, it takes me extra day to process the invoices. I'd do it manually in under an hour... So why bother. Rubbish.

Easy to use and multi platform via internet Browser. Very good on Apple iPad, Mac and Windows 10

Would recommend that the document rejection process is improved as it is difficult to quickly check what went wrong or to say download all rejected documents for re review

Literally does everything - Bank Statements, Sales Invoices & Purchase Invoices.
The credit system is credit for accountants and they rollover on unused credits
Now has a phone app mean it can be used for every function
Picks up individual line and descriptions from invoices is brilliant.
Good customer support form
Multi-currency function works
Works on QBO, Xero and Sage Desktop!

Expenses module not fantastic - would use Expensify for this all day long
Uses quite a lot of credits fro scanning bank statements

I loved the customer service. I'm new to the product and tried to dabble with entries and ran into problems, the setup stage is tedious, however customer support was phenomenal. I went back and forth with [SENSITIVE CONTENT HIDDEN] in Tech Support and had the issues resolved. I was able to post and learn what to look for with my first few transactions. I'll see what lies ahead with the other entries such as bank statements but for now, I'm happy with the product!

The setup of each vendor, with the options in sage to match AutoEntry was a challenge but now that I understand what to look for, I feel confident about what else I can do with the program. I look forward to trying the bank reconciliation but I'm concerned about what pitfalls lie ahead as we prepare.

Once it has learned where things need to be posted it can make very quick work of posting invoices. Also is very accurate with bank statements (taking pdf and creating a csv from it).

Very slow upload times, connection from AutoEntry to Quickbooks can sometimes cause differences in what what entered in Auto Entry, if it can't read a bank statement there is no notification it simply just doesn't appear.

- AutoEntry is easy to setup and use.
- Our staff required very little initial training to get going.
- Our clients love saving time and money with less data entry.
- Excellent 3rd party integration options.

- The support can sometimes be very delayed and unresponsive.
- Although individual uploads are relatively inexpensive, costs can be blind and rack up quickly if you do not make use of the statements and billing features.
- Processing times can vary between 2-5 hours and you will not know in advance exactly how long it will take.

This app is simply brilliant, not only it allows me to reduce massively the amount of time I have to spent doing data entry, unlike the previous app of this kind that could only process purchases and expenses Auto entry also process sales and more importantly Bank Statements.
User friendly and very accurate their AI is very well tuned in even recognizing different scenarios for the same supplier and suggesting entries accordingly.
A perfect way to cut down on time consuming tasks and use the time for more important aspects of bookkeeping and accounting

I find turnover time to sometimes take a bit too long so that means I have to plan ahead when to process the information and that makes the app not as useful if you have a last minute job landing on your desk

Autoentry has transformed our outsourced bookkeeping and accounting services. Customer support from the Autoentry team is excellent

AutoEntry is a great piece of software that can help speed up the process of entering mass number of invoices onto Sage along with processing bank Statements. Linking up Sage is easy to do and works every time without a problem. Very easy to use

I can not think of any Cons with the software itself. An email set up to let you know that your credits have dropped below a certain number would be very helpful

Saves loads of time, very easy to set up

only thing I have found so far is that you cant make bulk changes to accounts, such as changing all suppliers to 'purchases' - you have to do them individually and then the list goes back to the start instead of back to where you were

I like that i can take photos of my receipts on my phone while at the clients then when I get home they are all uploaded ready for me to process them.
I love the app!!

I have not found any Cons as of yet with this software.

I have found auto entry to be easy to use, quick and convenient. The app is very useful and the ability to take a picture on my phone and upload it to QuickBooks via the app is very good

We have had a lot of problems with publishing purchases including VAT to quickbooks. It seems to have a rounding issue that neither the technical team at quickbooks, or the technical team at auto entry can seem to sort out between them. It results in the purchase invoices being 1p out in quickbooks which causes problems when carrying out further tasks in quickbooks which puts me off using auto entry sometimes for smaller jobs even though it is quicker to do in auto entry.

* Accurate scanning of invoices
* Useful conversion of bank statements from PDF to Excel
* Time saving

* Occasional issues with delays in processing (very rare).
* Doesn't always pick up duplicates (although this is more user error for uploading multiple times!)

Easy to use and quick to set up. Easy to get invoices sent directly to auto enter into the accounting software package.

Perhaps just to incorporate the reconciled data on AutoEntry onto the accounting software.

Its quick, simple and easy to use with all our clients

Just the fact that I couldn't upload Bank Statements

Pricing structure is competitive, pay for what you use and not any more
Bank statement conversion to CSV is fantastic and saved lots of time
Great Xero integration for sales and purchase invoices
Good experience of live chat to resolve issues

Sometimes the OCR is not perfect
Invoices can get stuck and require integration to be reset to resolve
Slow system speeds at times

Upload speed, accuracy, billing, sales & bank statements, numerous ways to upload data, support excellent.

There are some glitches but support sorts them quickly, I would like passcode on mobile app & to recognise duplicates before processing but that's probably not possible. Also work is required for vat analysis but it does cope.

We are new users to AutoEntry but have found the process of signing up very straight forward. There are features which we are not currently using but can see the potential for them in the future.

For processing 1 page of bank statement, it costs a lot. I would prefer this to be less for 1 page.

Uploading of invoices is easy and scanning is very efficient. Good integration with accountancy software. Document image links across to the software.

Takes several hours to transfer documents to be processed, particularly larger batches. Some issues are slower to be resolved with customer services.

Easy to use - once you have been on the tutorial, there are not too many questions to follow... friendly staff who hand hold you through as many questions as you have.

Would like turnaround to be real time. And maybe turnaround for customer engagement to be within 3 mins

Massively frees up my time due to removing 90% of my data entry time. This means I am able to spend my time on other areas and increases efficiency.

Occasionally a little slow in the browser when editing where to allocate/post an invoice which can be frustrating.