DELMIAworks Reviews
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289 Reviews
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Review of Quality Module
Reviewed on 1/6/2012
Great Module!!!
SMI could not have achieved ISO 13485 with so little effort if it wasn't for the...
Great Module!!!
SMI could not have achieved ISO 13485 with so little effort if it wasn't for the IQMS Quality Module.
Pros
Integrates with other ERP modules
Built in Document Control System
Template flexability
Covers the whole quality requirements spectrum for a non-FDA regulated manufacturing firm.
Cons
Smal things like...
1. ECO is per one item and cannot be cloned when the same change is being done on multiple items.
2. Workflow approval is limited to specific person approvala and does not allow for an approval from Engineering or Quality (as long as one person from the group approves)
3. No folders within Doc Control
Response from Dassault Systemes
With the most recent version of EnterpriseIQ Quality, users can link multiple BOM's to a single ECO which translates to multiple parts per ECO.
Additionally, unlimited Document Control libraries (both secure and unsecure) are allowed.
- Industry: Plastics
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
No More External Spreadsheets
Reviewed on 26/8/2019
If we had not implemented three years ago, we would have been up a creek without a paddle. It is...
If we had not implemented three years ago, we would have been up a creek without a paddle. It is truly an end to end solution and with so many packages to add on to the core, it will be able to grow with us into the future.
Pros
This system goes from quote to customer right through sales, purchasing, engineering, manufacturing, quality control, material review board, non-conformance, returns. HR modules and document control are available. Warehouse and distribution allowing for scanners and barcoding. Many many add on's within the same software company - as well as the ability to go outside the core and get third party spreadsheet add on's that make reporting a breeze. Unbelievable continuity in this system. This is the first system where the schedule was actually useful - we do not have to do our scheduling outside the system!!!! With crystal report writer, every report can be modified to your specific needs. With various areas for custom fields in all sorts of places, you can set your own fields that you require that are not already in an extensive list of fields already available. We have implemented the core packages plus MRO, Quality, Document Control and are planning to put some HR and warehouse management packages on shortly.
Cons
Because of its overwhelming ability to do almost anything, sometimes you are disappointed by some small things it cannot do. Sometimes you have to go through a couple of people to find the best solution to your problems in support, but generally they get you the answers in a timely manner.
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Overall rating
- Ease of Use
- Customer Support
IQMS: the silver bullet of ERP software?
Reviewed on 27/7/2010
Getting IQMS will be like hiring the most productive IT person(s) you've ever seen.
IQMS will not...
Getting IQMS will be like hiring the most productive IT person(s) you've ever seen.
IQMS will not solve all your problems, just most of them.
And as your business grows and your needs change, you will likely be pleasantly surprised to discover that IQMS has the depth and robustness to grow with you.
Take your time and make sure you define your needs/wants well. Imagine both the scenarios of bad economy and 50% drop in your sales, and then good economy and 50% increase in your sales. What's your annual maintenance cost, and license pricing going to be? Be sure to do the math, and buy only what you need, and what you (and your employees) will actually implement and use.
IQMS is flexible and helpful with this. Unlike others, my experience is that IQMS will undersell you (i.e. talk you into buying less now, and more later, rather than all now). Listen to their advice.
Pros
Customer service oriented.
Robust, feature rich, fault tolerant, scalable, flexible.
Quick right click jump features everywhere.
Lots of customization possibilities.
Many automation options from order entry (EDI) to real time scheduling on the floor, to labeling and shipping out the door.
Crystal Reports and regularly scheduled Alerts Server allows granular management by exception as needed (this combo comes close to being your silver bullet).
Integrated EDI solution, serialization, bar code scanning, real time workstation monitoring (no 3rd party complications).
Getting to appropriate support level for your problems is better than most software companies. IQMS will engage you at multiple levels in a variety of ways to try to meet your needs: online docs, webinars, emails/calls to support or the users group, plus online training and/or consulting options at additional cost.
Cons
No real cons that wouldn't apply generally to all other ERP software (for example, the cost of annual maintenance and license pricing model, better tools for monitoring license usage, cumbersome security, and the upgrade process).
You do need at least one full time in-house "champion."
Most of our issues with IQ tend to be self-inflicted and usually come from our internal lack of proper understanding of the appropriate use of the program, and/or real world constraints (for example, "do you want it under budget or on time?"). As with any software support, sometimes you must patiently ask complicated questions a couple of different ways before you both reach a mutual understanding of each other's positions.
- Industry: Plastics
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
IQMS can be a powerful tool for maintaining the information and processes that drive a...
Reviewed on 1/11/2017
IQMS might benefit from better scaling on their pricing to encourage deeper adoption of the...
IQMS might benefit from better scaling on their pricing to encourage deeper adoption of the software. The more heavily integrated a business is with IQMS, the less likely that business is to switch to using a competing software solution.
Pros
The features that IQMS has are all fairly well developed and mature. Support staff can be incredibly helpful and knowledgeable. There are a wide array of software modules with highly configurable settings to cover most production situations for a diverse array of firms.
Cons
IQMS implementation specialists can leave a lot to be desired. Many essential features of our install were never configured or were configured incorrectly. To that extent IQMS is highly reliant on companies having individuals with high aptitudes for trouble shooting and problem solving. If your company has this sort of talent, it can be an incredibly helpful software suite. Without that baseline expertise or talent, IQMS can hurt more than it helps. Additionally, the licensing for IQMS is quite expensive, which can make implementing the full range of software impossible. For some companies, modules like RealTime Production monitoring will never be cost effective, and other software features of IQMS are hamstrung by an absence of crucial pieces like RealTime. Because of the way that IQMS' business logic is designed, businesses will necessarily need to make some changes to the way they operate to bring them more into line with the best practices set up by IQMS. Unfortunately, the exact nature of these best practices and the gaps in an individual business' adoption of these best practices is not well specified by IQMS.
- Industry: Plastics
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very please with IQMS ERP software
Reviewed on 22/3/2018
We feel that IQMS really had helped us grow, even without huge capital expenditures. We feel that...
We feel that IQMS really had helped us grow, even without huge capital expenditures. We feel that it has made us more efficient, which has allowed us to increase sales without adding extra capacity. It also allowed us to decrease lead times with much better inventory controls and scheduling improvements.
Pros
We selected IQMS to give us one central database across all plant functions. Apple Rubber is both a Manufacture and Distributor. Therefore we needed to monitor and control inventory levels and also manufacturing of the product. IQMS WMS gave full warehouse control of inventory. Improving both inventory count and placement accuracy. IQMS Realtime allowed everyone to see what the MFG plant is doing and ties back to the schedule to show if any timing issues. What our customers like best is the Quality module allows full lot traceability as well as SPC and if any issues using MRB or Corrective Actions. Now using IQMS CRM we have outside sales and inside sales working off one system. Marketing can push referrals to sales or engineering to support customer request. Accounting functions are fully supported, which allows us to easily close month and year-end activities. We have also found that regulatory and customer audits are much easier. Both have commented how having one central database is really beneficial and impressed with how well it works.
Cons
We are collecting a lot more data, so being on the system since 2007 our database has grown. We do need to come up with a way to better achieve or strip data that is not required. Large tables will slow SQL scripts, especially for remote users.
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Overall rating
- Ease of Use
- Customer Support
Reviewed on 20/2/2013
Our company walked their sales team through our current system and thoroughly spelled out our...
Our company walked their sales team through our current system and thoroughly spelled out our needs. The sales representative claimed to identify the modules we would need to transition in a way we mutually agreed made sense, but as soon as we signed up we were told by the implementation team we needed to buy more modules to maintain the basic functions the sales representative claimed he had already spec'd out with us.
Further, while we insisted on having the implementation specialist assigned before hand so we could check his background. They assigned a person that had a strong background, but when he arrived it was revealed that he was far too busy with other clients to work on our implementation, so they reassigned him and put someone on that has been with their company about a year.
The software has its strengths and we are still trying to push through implementation. If you have the talent and experience in house to spec out exactly what modules you need and implement them the software might be a fit for you, but if you are going to be relying heavily on their implementation team you may want to look elsewhere.
Response from Dassault Systemes
Thank you for your review and comments on EnterpriseIQ and IQMS. Our customer satisfaction is very important to us, is unmatched in the industry and is our highest source of referrals for new clients. We find it unfortunate that you feel as though you have been slighted in this respect. As such, please allow us to respond to your concerns.
When we recommend initial purchase modules to clients, we attempt to match communicated needs as well implementation resources and time frames. This provides the client what they need and want to begin their implementation but doesn’t overburden their budgets. In the conversations with your company in the last few months, there has been no indication that more modules are required nor requested. We are more than happy to assist in assessing where additional functionality might be needed that wasn’t previously indicated.
In regards to the implementation specialists, our historical summary of emails and communication shows both attempted and answered responses. We have been actively working with you on the subject of your assigned specialist and did change out your initial assignee based on your request to have someone available more frequently. While the replacement had been at our company less than a year, all our implementation specialists are manufacturing professionals that go through a rigorous training and certification period before being assigned to any clients. We had hoped this, in conjunction with the account credit we provided you, would show our eagerness to accommodate your needs.
We thank you for highlighting that our software has strengths. We appreciate that since we work hard to make it industry specific and developed with client feedback. However, as we stated initially, we strive to make all our clients happy. After repeated conversations, with multiple department managers, we are willing to offer a full refund, should that be your choice.
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Overall rating
- Ease of Use
- Customer Support
ERP For The Small Injection Molder
Reviewed on 28/9/2010
The feeling within our company is very positive regarding EnterpriseIQ. It is a package that...
The feeling within our company is very positive regarding EnterpriseIQ. It is a package that appears to have been essentially co-developed by plastics processors through customer feedback. With that, it has been a great tool to streamline our operation.
This, being like many other things, you will get out of it what you put into it. We are a small company with many of us wearing many proverbial hats. Consequently, none of us are dedicated toward ERP utilization / improvement. With that and as expected, expanded use of the software is coming around at a slower pace.
I have no regrets in having recommended the purchase of Enterprise IQ. If I knew then what I know know about the software, I would make the same purchase decision.
Pros
A 'One Stop Shop' for just about any need for which a database is applicable within the plastic injection molding industry. Having used separate application software programs prior to IQMS, integration has been a huge benefit and future integration is still an opprortunity.
Although I have only monitored it up to this point, the level of information shared by the User Group is amazing.
IQMS Staff, regardless of department, have always been extremely pleasant to deal with eith on the phone or by email.
Tech Support's ability to easily remote in and troubleshoot has been helpful.
Implementation was smooth , facilitated by the knowledge, experience, and confidence of the IQ implementation specialist assigned to us.
We began using scheduling very quickly upon installation; something I was unable to do with another ERP program with which I had exposure.
Taking it's power into consideration, IQ is easy to learn and begin using.
Cons
While Tech Support is responsive and interaction is positive, the need to coordinate a time to "remote in" is not always convenient and sometimes discouraged me from calling or emailing.
While Securities are very powerful and flexible, it seems there is complexity that comes with that power. Mastering securities is not something that appears to be intuitive or quickly/easily learned.
Given the power and potential flexibility of the software, it does require a resource dedicated (at least to some degree) in order to tap into that power and expand use into it's many features.
Cost as well as internal resources have prevented us from seriously considering additional modules and/or consulting visits from IQMS implementation specialists to improve utilization.
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Overall rating
- Ease of Use
- Customer Support
IQMS ERP Review
Reviewed on 31/8/2010
We are very satisfied with our decision to implement IQ. After an intense benchmarking/evaluation...
We are very satisfied with our decision to implement IQ. After an intense benchmarking/evaluation process, IQ finished far above other options. We implemented all mission critical business processes in a very short 5 months given the number of data bases we were using to run our business. I frequently remark that there are 2 or 3 ways to accomplish a task/objective utilizing IQ and our responsibility is to select the method that works best for our current systems/processes. This still holds true today as we continue to expand implementation of the existing modules IQ has to offer while concurrently incorporating new functionality typically recommended by the User community and incorporated into the software via frequent updates.
In many respects, we have only scratched the surface of what IQ has to offer. As our business grows and requirements change, were confident that we selected the best software provider available to help us accomplish our objectives.
Pros
IQ is a feature rich/constantly evolving ERP system-handling mission critical/multi-plant business processes, eliminating multiple points of data entry and the associated errors
IQAlert e-mailed exception reports-employees can focus on meeting customer needs
EDI is fully integrated, not a third party solution-allowing us to work as part of a team with IQ and our customers to improve performance results
WMS insures data integrity-provides instant visibility to inventory, enabling employees to virtually eliminate product/quantity shipping errors
MRP engine is like greased lightning-IQAlert scheduled 6 times/day-runs in < 3.5 minutes
Capable to Promise-enables us to provide information to customers during initial contact vs call back later
IQ User Group-refreshing collection of super users sharing knowledge/experience
IQ employees from top to bottom-knowledgeable, very receptive to requests for software enhancements if ultimately the best solution
Cons
Employees that are not fully engaged sometimes have difficulty understanding and/or utilizing the efficiencies inherent in IQ. However, several cost and time effective training options are available that range from learning basic navigation/software capability skills thru expanding knowledge of application specific IQ functionality.
Security Administration can be fairly complex and cumbersome to maintain, especially after software updates although there has been recent improvement in this area.
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Overall rating
- Ease of Use
- Customer Support
EnterpriseIQ Recommendation
Reviewed on 11/5/2010
I cannot speak to IQMSs functionality outside of my industry (we are custom injection molding) as I...
I cannot speak to IQMSs functionality outside of my industry (we are custom injection molding) as I know that they have branched into other types of molding as well as discrete manufacturing. I can, however, attest that the system fits injection molding like a glove.
If you are looking to replace your current ERP system, I would strongly recommend that you consider IQMSs EnterpriseIQ .
Pros
Purchased Dec, 2003, went live 05/2004 , replaced 4 separate DB's with 1 intregrated system, and added QA & maint tracking systems. No finger pointing, replacing stand-alone systems with one is a huge PRO in my mind. I was leery about EDI, much to my delight integration is outstanding. Front loads are visible in the schedule right away, instead of 24 hours later saving us expedite costs. The system is very intuitive, easy to learn, look and feel is consistent through the system From a users standpoint it is easy to operate. Help Files are superb, great care is taken into assuring their accuracy.
There is an abundance of drill down and right click functionality in the system. Example: almost immediately our President was able to go to Real Time Screen, jump to schedule, drill down to BOM and inventory item w/o knowing how to get into the individual modules. That kind of functionality makes the system very easy to navigate.
Cons
CS: 4. Knowledgable support staff but some issues take time to resolve, which can be frustrating from users eyes. (usually involve our use of the system not broken software) Very few calls due to broken software (usually after an upgrade) Never been DOWN due to software issue (this is big). But with so much functionality theres bound to be some problems. We get timely fixes when needed. IQMS is not perfect, but the software mostly JUST WORKS.
Feature richness- 4. IQMS offers about everything to run business (ex T&A, QA, HR), add-ons may not be best of breed (you may find some features are lost) but core functions are solid and they integrate. We find the compromise (not all bells/whistles)in some ancillary modules worth it because of the INTEGRATION in 1 DB.
Overall, very few cons, but pro is the con for IT. Upgrades affect everyone now (not just standalone users) But it helps a lot having just one company to work with.
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Overall rating
- Ease of Use
- Customer Support
Quality Audit Module
Reviewed on 22/6/2012
NBP highly recommends the Quality module in general and gives Quality Audit particularly high...
NBP highly recommends the Quality module in general and gives Quality Audit particularly high marks. It has allowed us to consolidate several disjointed pieces into a centralized system, tied directly into our ERP software. This has allowed us to become far more efficient with our audits with a much greater degree of consistency and documentation. Our lead auditor calls it, "A one-stop-shop for information".
Pros
Centralized and comprehensive, robust and function rich, direct links to CARs, easy access to information, extremely customizable, promotes continuity during auditor turnover, ability to email notifications directly from app and keep history, ample user defined fields
Cons
4000 character restriction in audit conclusion field was limiting for us, limited built in reports, cannot edit a scheduled template
- Industry: Plastics
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Has been a big overall improvement to our previous ERP system
Reviewed on 25/10/2017
I've only used 2 ERP systems in my life, so my experience is limited. IQMS does nearly everything...
I've only used 2 ERP systems in my life, so my experience is limited. IQMS does nearly everything better than our old ERP system, but we had more flexibility with our labeling in the old system, and the old system had superior finance capabilities in nearly every way. Since going live in IQMS, we are constantly catering to the finance folks with report tweaks.
Pros
Integrates very well in our environment. Users were able to understand how the use the system pretty quickly. Very good customer support. The real time screens give very good visibility into the state of operations. Easy to schedule. System help menus are very good.
Cons
Financials lacking in comparison to our 10+ year old ERP system. Missing some basic elements, like being able to add operator initials to a production label without having to enter all employees into the system and make sure they're all logging in as themselves. Unable to customize box count on production labels (reset box counts on a shiftly basis). Unable to set default label templates per customer ship-to. Had an issue lately after updating to newest version where PLM module didn't work any longer. The fix took over 10 weeks. Feel like the licensing for shopdata is a bit expensive. We'd like to have an IQMS station on every work center, but the cost of the shopdata licenses is prohibitive.
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Overall rating
- Ease of Use
- Customer Support
Awesome for plastic injection molding
Reviewed on 10/7/2010
If you are a plastic injection molder, BUY THIS PROGRAM!!! We looked at many other packages, but...
If you are a plastic injection molder, BUY THIS PROGRAM!!! We looked at many other packages, but none of them were going to work for us. Make use of on-site consulting at implementation and on an on-going basis to make full use of the software and to discover new features as they are introduced in new releases.
Pros
IQMS manages our injection molding operations extremely well. The scheduling and purchasing modules are slick, and the program can handle all the quirky aspects of our industry such as family tools, running down cavitation, concentrate let-down ratios, sales orders with multiple releases, etc. The Real Time monitoring system collects data as jobs are run, and managers can see the current status of all presses on a single screen. The captured info is used in the program to calculate 'runs best' data that is continually refined as jobs are run multiple times, and used in the scheduling module.
The program can do so much, and we are only using a fraction of its capabilities, but plan on using more and more as time goes on.
Technical Support is good, as are the on-site consultants.
Reports are written in Crystal reports, which allows infinite customization.
Cons
IQMS is not the most intuitive program, and thus there is a steep learning curve at implementation. For example, some very useful screens are really hidden and a user would never 'stumble' upon them or even know about their existance if not shown by a trainer. Also, the screens/menus are not consistant across all modules. For example, there are different ways to sort lists depending on what screen you are in. However, once users have been trained and have a month's experience in the areas they work in, it is very easy to manuever around.
The 'canned' reports are not always that great, but if you know Crystal you can tweak them to your heart's content. You can also request a custom report from IQMS for a fee.
The accounting module does the job, but is really awkward to use. (if your bookkeepers are accustomed to Quickbooks or Peachtree, they are going to 'hate' IQMS).
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Overall rating
- Ease of Use
- Customer Support
Integrated EDI is the key
Reviewed on 15/6/2012
When we looked into purchasing IQMS back in 2003, we were using an ERP system that utilized a 3rd...
When we looked into purchasing IQMS back in 2003, we were using an ERP system that utilized a 3rd party translation program. I was hesitant to think that IQMS could do as good of a job handing the EDI side of the software; however, I quickly realized their EDI dept is second to none. We have confidently never looked back.
Due to the tight integration we were able to reduce expediting costs as we are able to see front loads immediately; our schedule update can see the impact within minutes of updating orders and we can react quickly.
If you are looking for an overall ERP package and you have EDI needs; I highly recommend you look at IQMS due to it's strong EDI translation package which is integrated into the system.
Pros
* Integration is the key - there is no finger pointing as the translator is integrated into the system.
* Superior technical support - IQMS employs top notch specialists on the EDI support team.
* Ease of Use - From end user's standpoint, the process of converting incoming data into a sales order is fairly simple
* Flexible - when customer's data requirements suddenly change - scriptiing adjustments can be made quickly and efficiently, without long wait times
* Visibility - order changes are visible as quickly as you need - we are able to see customer front loads as soon as they happen
Cons
* Set up can be complicated, depending on the customers' needs - due to the nature of EDI, setting up new trading partners are not always simple and straightforward - there is usually a tweaking phase to get the set up working correctly. While this is a con, it is also a plus because IQMS knows how their sales order module works; so they can be nimble with additional scripting adjustments, along with various switches that can manipulate the data properly.
* Need transport software-We use a 3rd party software, specializing in data transmission, it offered the full range of options needed to connect to traditional mailbox providers, although IQMS has flexibility to directly connect, we utilized another part of the IQ package to directly connect to a customer, saving both sides transmission KC costs.
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- Ease of Use
- Customer Support
Total Business System
Reviewed on 12/5/2010
If you are in manufacturing, particularily in the plastics business, thee is no better ERP system...
If you are in manufacturing, particularily in the plastics business, thee is no better ERP system for your business. The system is fully integrated, is a single source, meets Quality system standard requerments with the built in interfaces. It allows for some customization and development of reports you build in Crystal and integrate them into the ERP system directly without having to build an external menu system to run the reports. I have no problem recommending this software to anyone.
Pros
Enterprise IQ is the only system that truly integrates manufacturing and financial systems together. Their strength is that it has been developed with the focus on manufacturing rather than financial. Most ERP systems start with the financial side including order entry, purchasing and the like most do not support manufacturing and manufacturing processes or recommend third party applications to enhance their system in an attempt to provide a full ERP solution. IQMS's focus has always been manufacturing first. The beauty of Enterprise IQ is that you have one install to support. The infrastructure is built so they all work together seamlessly. IQMS is one of the most customer focused organizations I know. The development cycle, User Group meetings and Change Request systems all work together to enhance or make the system more user friendly. They are very easy to work with, the staff is extremely knowledgeable about the entire system and are a pleasure to work with.
Cons
There are not many cons to speak of. I believe this is due to the fact that they have a very robust system that is extensively tested prior to release and that they are such a customer focused organization. They do not always accommodate all change requests however they do make an effort to review it and respond as to why or why not the change will be accepted or rejected.
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- Ease of Use
- Customer Support
EnterpriseIQ - The Ultimate ERP Solution
Reviewed on 28/6/2010
I would highly recommend EnterpriseIQ. The staff at IQMS is a pleasure to work with and extremely...
I would highly recommend EnterpriseIQ. The staff at IQMS is a pleasure to work with and extremely accessible. IQMS listens to their users and allow them to have a great amount of input into enhancements to EnterpriseIQ. When there is a question as to how users feel about an enhancement that another user suggests, it is put to a user vote. This is done online so that users don't have to wait until a user group meeting to vote. IQMS hosts Users Group meetings that are very informative and helpful for networking with other users. With many tools that IQMS has provided to their users, users can easily pose questions to a user forum and get a quick response. EnterpriseIQ is a great ERP solution that should not be passed by!
Pros
EnterpriseIQ provides a full ERP system including a payroll module. There is no need to use 3rd party software to transfer/link labor time & attendance to payroll. MRP is easy to use and provides users with real-time availability and requirements through the use of finite scheduling. Powerful reports can be created through the use of Crystal Reports. Files can be linked with ease providing users with exactly what they want/need to be on "their" custom report. Bill of Materials are complete as they contain cycle time, labor, work center and materials required. A Preventative Maintenance module can track Tooling and Equipment usage and generate service work orders based on cycle counts or routine tasks. Each module allows attachment of documents, either Internal notes or External documents maintained through their Quality Module in Document Control. IQMS provides excellent customer support and welcomes user input as to the development & enhancement of their software.
Cons
The only issue that we have had with EnterpriseIQ is trying to integrate biometric fingerprint readers to use as our means of collecting attendance. The time clock capture is easy to use, however, there is no way to validate if an employee is clocking themselves in/out and/or a co-worker in/out.
- Industry: Plastics
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
IQMS Manufacturing Software
Reviewed on 9/4/2018
Our company has been using the software for over 20 years and I have personally been using it for...
Our company has been using the software for over 20 years and I have personally been using it for over 10. I feel like we have added valuable input to help develop the software. We are looking forward to many more years of working with IQMS.
Pros
I have found that the software is very easy to use because of the tools available. Our company utilizes just about every module IQMS has. Since it's impossible to know everything about the system I rely heavily on these tools. At any time I can access a help file, jump on a call or chat session with support, or reach out to the User Group community.
Cons
Because we are such heavy users of the software it can be hard to be fully prepared for an upgrade. I will add that they do a fantastic job letting their users know what is changing.
- Industry: Packaging & Containers
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Delmiaworks Review
Reviewed on 29/12/2020
Wonderful.
Wonderful.
Pros
The flow and ease of using it. I feel it's very user friendly and easy to navigate through it.
Cons
The Accounting Bank Reconciliation. The worst!
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overall our experience has been good..
Reviewed on 15/9/2017
We use the software to run our entire company.
We use the software to run our entire company.
Pros
IQMS has adapted to meet the needs of our customer requirements that are constantly evolving. They have also put forth a good effort to make enhancements to the system to improve or add functionality to the software for a better manufacturing ERP experience.
Cons
Upgrades can be a lot on the rough side. Even with testing prior to going live there are things that happen that should not. I am not sure if is a always a live load situation that provides the challenge, but there has been an increase with issues happening in the upgrade process. Support has also taken a hit over the past couple of years. Level 1 support is lacking on anything but basic issues. If there is anything complex, good luck. Also, if anything happens outside the normal front end interface about 50% of support won't even attempt to help you and the customer is on their own.
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- Ease of Use
- Customer Support
IQMS at iMARK Molding
Reviewed on 24/6/2010
If we had to start all over again - we would once again choose IQMS over any other MRP software. ...
If we had to start all over again - we would once again choose IQMS over any other MRP software. We have had our own medical device customers review our software and systems - and ask if they could purchase the software for their own internal use even if not a plastic manufacturer.
Pros
IQMS runs our plant - over the course of 20+ years we have had most modules of IQMS implemented. We could not perform our jobs without it. Because IQMS was initially designed for the plastic industry, there are inherent characteristics that make it the perfect fit. Their support teams are excellent no matter what problems we encounter. I have not found any other software or vendor that matches their service.
Cons
The cost has obvious impact on most decisions - but without a doubt - when we were first building our plant and investing in new equipment from office furniture, to infrastructure(chillers, compressors), to molding machines, the investment in the software was significant but was worth it to start out with from the beginning(even when we had no customers). The tough part now - is to make sure we are fully using all aspects of the software. My 3 star rating on implementation and 4 on ease of use, only reflects the fact that it requires a huge commitment to understand the many ways IQMS can be implemented. The commitment must come from everyone - who typically are very busy already with their regular job. It's complicated because the manufacturing process and assembly process is complicated. Also the technical knowledge required to learn/teach requires computer knowledge and industry knowledge. But once learned - it can be very powerful and something a company can't live without.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Complete ERP
Reviewed on 13/8/2019
We are able to manage the business from start to finish using the software. From CRM to shipping,...
We are able to manage the business from start to finish using the software. From CRM to shipping, and including ISO-9001 controls. Software is stable and we rarely have any interruptions.
Pros
Available features. Every aspect of our business can be managed with EnterpriseIQ.
Cons
Updates are somewhat cumbersome. At peak times customer support can be slow to respond.
Reasons for Choosing DELMIAworks
Old software was outdated.- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Working with the EDI department at IQMS makes my job much easier
Reviewed on 18/7/2017
Pros
I like that once you purchase a trading partner and template all updates to that transaction are included. There is very little turnover in this department so I'm usually able to work with the person who originally developed my templates. I also like that they ALWAYS answer the phone.
Cons
The only con that I can really think of is when I am trying to resolve an issue that involves the VAN. Sometimes it's hard to figure out what software needs to be updated. IQMS now offers VAN service which we are exploring.
- Industry: Plastics
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use software
Reviewed on 19/8/2019
We installed the base functionality and within two years installed Realime Process Monitoring which...
We installed the base functionality and within two years installed Realime Process Monitoring which allowed us to eliminate a separate process monitoring software. We now have visibility of the plant floor throughout the organization.
Pros
The software is easy to use with the ability to jump to other modules within each screen. Upgrades are straight-forward and can be accomplished with in-house staff.
Cons
Releases tend to have a lot of bugs that may prevent upgrading. Be careful to test upgrades before applying to your live environment.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works well and works for you.
Reviewed on 26/3/2018
I personally like Enterprise IQ from the experience I've with it on a daily basis. This is coming...
I personally like Enterprise IQ from the experience I've with it on a daily basis. This is coming from someone who mostly had very little formal training with the software and was finding things through trial and error. EIQ is mostly intuitive, functional, and does mostly what we need it to do.
Pros
Relatively intuitive layout and features that enable customization and connectivity throughout the program. Excellent documentation and customer support when questions come up. Our company has used the software for six years and it's been serving us well. EIQ is designed to be worked out of almost completely and when taken advantage of, it can be very powerful in that regard.
Cons
Custom made reports via Crystal Reports take a long while to process in comparison to the on-board reports that come with EIQ, this can certainly cut into productivity time. Data maintenance can be a bit of a chore, sometimes, since mass loading cannot be handled by the end-user or the DBA(s). Unfortunately, there are no drill-downs available for inventory cost analysis.
- Industry: Plastics
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
IQMS for Full Service Injection Molder
Reviewed on 2/7/2019
We implemented the software in 2011. We actually changed the way we operated to the best use of the...
We implemented the software in 2011. We actually changed the way we operated to the best use of the software for maximum benefits. We thoroughly trained our employees before we went live.
Pros
On time delivery, product costing, production planning
Cons
The Cost for the annual maintenance of the software. Full technical is necessary due to the complexity of the software.
- Industry: Plastics
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience. Been using IQMS for over 11 years at two facilities. Highly recommend this...
Reviewed on 12/9/2017
Ability to have real time data which allows us to make quick and decisive decisions for our...
Ability to have real time data which allows us to make quick and decisive decisions for our business.
Pros
The ease of use. Very easy to get around and the ability to right click and jump from screen to screen let's you keep moving forward without having to close stuff out and start back up.
Cons
I would say Customer Support - Seems like we have to talk to several people before we can get things figured out. Would also like to get information about upgrades and when they're available. Supposedly, our version is like 3 versions behind, which could possibly be causing some of our issues? Would be nice to get some information on this.