Toast POS Reviews

if I can give O star I will the suck your money out .

I order product the messed up my order and charge me and have another the send me and charge me for the sand me label after three day sen the product back after milion call and email and no supervisor to talk and if you do he can Resolve anything and not get my credit back till after 28 days this is the most Ridiculous thing I ever hear you lost me as a customer and you'r not supporting Restarant business your there for take advantage of small business!!!!

Very versatile. Allows for easy use as all applications are tablet and app based. Easily accessible information and editing from smart phone, computer and other hardware.

Some service outages (credit card processing) and difficult programming on the back end. Some technical issues and support isn't always able to figure it out at the first level.

Easy setup, very intuitive, easy to train employees

The customer service is very poor. They don’t even pretend to care. If able I would post the corespondents I have had with the company. Extremely poor however they are quick to bill or sell you an add on.

Very user Friendly, easy to update menus and add people.

They constantly changing design do not like new designs.

Toast is user friendly, both on the front end and back end. Making changes on the fly is simple too!

Having to hit update so many times. This was a system update and took some learning. My employees feel like they have to push too make buttons to get to the check. Used to be more simple when we first started using toast. Some of the buttons on the screen are also tiny.

Toast is incredibly easy to use for the front of house, back of house, and the back office. The ease of reporting makes my life so much easier. Utilizing the handheld system helps my staff turn tables faster and make less mistakes.

We have a hard time integrating with InforHMS and sometimes the integration with Resy malfunctions. The system upgrades and there is no warning, which can be difficult to navigate at first.

It is very easy to use and great for quick service

Sometime the handhelds cant disconnect really easily.

Toast POS works exactly how it's supposed to, and meets every functional need we've had.

The support has been great, and the learning tools are awesome, but I would rather have a product that is easier to understand. There have been times when I've had to contact support for things that should have been very simple and straightforward. I have enough to do with running a restaurant that devoting the necessary time to watch all the training videos is impossible. Trying to navigate the Payroll has been particularly difficult. If you could get a great design team to make the products easier to navigate, Toast would be unstoppable. Also an app to access the back-end or payroll and work as a mobile POS would be great.

It's relatively easy to use and set up. Being able to adjust prices and buttons on the fly is helpful, as well as color coding them.

It can be slow and difficult to search for items.

The pos screen setup is good Easy to do orders

Customer service! I was told during the sign up process I would be able to do certain things (these thing

The online access is the most important. Being able to make changes in real time with no service interruptions.

I wish I could process payments for customers on the desktop version. Same for gift cards sales.

I loved how easy the POS system was to operate and all the additional features Toast has compared to other POS systems. Also, the handheld tablets make service 100% more efficient.

One big complaint I can remember is that when customers would use gift cards, and the gift card wouldn't fully cover the balance, the tip percentage would only reflect the balance that was left on the bill, and not the subtotal before the gift card was applied. This would result in very low tip percentages sometimes because most customers do not understand this.

Great system have been using for over 2 years

Not much to report on this end, we enjoy the system

The reports are good and payroll capacity is good.

The look of the sales summary page. It has jumbled information for my eyes.

Fast, easy to use, mobile friendly, great support when needed, one of the best for restaurants I've seen.

Sometimes to synch the mobile with the brain would take sometime and that was a bit annoying

We love how easy toast is to use in our restaurant. Its easy to navigate.

I least like that in the catering/events that a client cannot pay a deposit with a credit card.

Keeps stuff in one place so that's nice!

It glitches way too much and the response to fix is not quick enough

The online ordering before they started jacking my customers .99 an order.

YOU DO NOT WANT TOAST!THEY JUST ADDED A .99 FEE TO ALL OF MY CUSTOMERS WHO ORDER ONLINE!.We already pay for that service.. We are invested in this register system. NOW THEY PULL THIS!!.The ONLY OPTION IS TO OPT OUT OF ONLINE ORDERING.RIP OFF!!

It was really easy to use once we got it set up and going. In concept it is a wonderful product, and it could be a great asset to any restaurant.

Customer service left something to be desired. At times we were on the phone with them for over 2 hours and we still wouldn't be up and running.

Nothing at all. If I don't get support there's nothing I can like.

Customer service sucks. There is absolutely no service support. No one can answer your questions. No fixes anything. It's a waste of time and money.