Keeper Security Reviews

Easy to use app. The new user quickly realizes what a functional tool Keeper is for organizing in logical fashion all you logins and passwords. Folders allow for keeping track of multiple accounts related to the same login. There is the option to leave comments on the app directly inside the folder so that "thing" you have to remember you don't forget. The app allows the addition of fields to expand on the size and amount of data you can enter into the folder. If you have several items that you discover need to be put into one folder you can do this quite easily. I have come to rely on this app and not my memory as the number of logins and passwords in my life grow. The cost is minimal but the value is evident. It is a simple idea that was well thought out and does what it claims to do. What more can you ask from a product? I gave customer support 4 stars only because I have never had to use them for any reason. If service is like the product in terms of reliability than it would have been correct to give them 5 stars. I was skeptical about this product in he beginning because there are so many competitors I thought it was a risky buy. It was a good purchase. I don't love the product it just works!

The only complaint it isn't free. I have tried other free password vaults and they fall short of Keeper. I know there should be more to complain about but I haven't found anything.

When it worked, it was terrific in keeping passwords, etc. Synced to all my Mac devices. had a bitter divorce from it recently, little/no hope of reconciliation.

couldn't transfer Keeper to an iPhone X. Customer service absolutely horrible. Kept sending rote responses, never addressed my issues. Thought I had successfully installed on new phone but now it won't open at all,

I have been using this app for at least 5 years, possibly longer. I pay the low-end fee, once per year. I didn't do that for the first couple years. I decided to pay though because I can now use it on ANY device and it transfers with me. We need to remember so many sites and passwords that it becomes a big headache! It has saved me soooo many times! I have made two folders for my two children and in them I have stored websites and passwords just for them. That has been so helpful!

It has a function in which you can automatically be sent to save a new password for a new website/app. It would be nice so that you don't ever forget to save a password... it has never worked correctly for me. But, it doesn't bother me much.. Both Google and Samsung ask to save new passwords anyway, so they are backups..

It is a secure place to manage all of our users passwords

Quirky issues because of the wide range of websites and places it is used

Simple to use and provides an easy method for entering passwords on web sites through the extension on the browser.

Hard to manage multiple instances of passwords for a site. If you are a user with more than one profile sometimes it is hard to get the software to switch to the other user id/password.

i love that this program will save all my passwords and stuff for me. i have so many that i need to reme,ber and this helps.

some times it doesnt always re save my passwords and wish it can update it once i change them

auto-fill and the fact that i can access from multiple devices and my whole team can share needed account info.

The autofill window can be annoying when it pops up over the dialogue box i am working in...

In the approach taken to secure customer secrets it is following best practices same as the top competition. The user interface is ok and can be used on all devices without too many issues.

Unfortunately Keeper lacks configurability and a well designed UI. On the configuration side it lacks detailed and easy to use and understand permission settings as well as no option to set a password policy for the password generator per entry - or probably even at all. The UI is not badly solved, but some tasks are either unintuitive, involve too many clicks, or are otherwise poorly implemented. You can see that no explicit UI testing with several test persons was performed here.

What I like most of the software is it's ease of use. The GUI is very well laid out and intuitive; most other password managers are very basic and Keeper definitely looks the part of a profession software.

What I like least about Keeper are two things; First, the search function could use some work, it's very clunky and often makes finding what you're searching for a pain. Also the load times when first opening the software are long.

This was a total lifesaver for me! Keeper has made it so much easier to manage my passwords and more. If you have any tech knowledge then it's pretty user-friendly and now I only need to remember one master password now. I manage a lot of our vendor accounts, customer accounts, and various other accounts. Anytime I create a new account, Keeper will easily set up a new randomized/strong password, then Keeper will auto-fill each I log in after that just by clicking on the keeper icon on a username/password field. Keeper allows you to easily create/manage/update your passwords using bank-level security measures to prevent hacking. Since it has an app as well, I store other sensitive/useful information on it as well, so I always have access to passwords/information. Definitely worth a try!

1. There are a few sites where the keeper icon doesn't always appear in the username/password field which can be a bit annoying. But if you have the username/password save for the website you can right-click on the field and there's an option to fill in the field using the saved Keeper information.
2. When you update a password, it should also save your previous password. When using keeper to update your password, once a new password is generated and you click save it will overwrite the previous password which is lost forever. But if the website doesn't accept your new password you're kind of stuck. You need to go back to the website to reset your password. Basically what I would suggest to Keeper is when you click save on a new password, the previous password should still be saved on the record somewhere. Then give the user the choice to delete if desired.

I love that this software has a desktop and mobile app that are very user friendly. I can access my passwords, credit cards, protected notes, etc. from my laptop or phone.

There is still some confusion about user permissions for me. The software doesn't make it super clear about the process for offboarding staff and how the transfer of file ownership works.

Easy to use and deploys onto phones. Users though can end up with duplications if they enter their own and don't share but we enter for the company and do share.

Didn't like the way a $225 5 user subscription ended up at $950 dollar with a recommended addition that couldn't be removed by the user. Had to muck around contacting customer support to resolve and at this stage not resolved so we may end up dumping Keeper in favour of one of the other vaults

Keeper is so stupidly easy to use on mobile. I also use LastPass on MacOS devices but I do not care for the mobile app AS much. Keeper is by a long shot the winner for me. Every time I get a new phone I can get my passwords back. fairly simple.

Speaking of new phones, while it is mostly easy to get passwords back for a new phone, I usually do forget how to do it which leads to panic for a few minutes until I remember. I wish maybe there was a bit more direction on getting things up and running on on a new device or on a reinstall.

This app is easy to use. It will generate Id's and Passwords for any site, and the passwords are very exotic/cryptic. The only password you need to remember is the one to get into the app "vault" where the passwords are stored. It carries the information across various platforms, and the vault is accessible from any of them. Also, they are "backed up" to the Keeper vault occasionally, so you won't lose anything if you lose a device somehow.

Sometimes it won't fill in the passwords automatically. You have to open the vault and "cut and paste."

The ability to have individual login to all my 400+ accounts and apps. I have so much peace of mind. It also has the ability to manage some uploads into the app. It has other features that protect you from mass vulnerabilities. They just added secure chat. Its a great service that protects my identity!!

Not really except it took awhile to get all the accounts updated and with very strong passwords. It was part of the process and a great investment into my own security.