Zoho Mail Reviews
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1017 Reviews
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Zoho Mail: Budget-Friendly with Limitations
Reviewed on 18/7/2024
Zoho Mail's pricing and email templates make it a best and cost-effective choice for small and...
Zoho Mail's pricing and email templates make it a best and cost-effective choice for small and medium-sized business. Its connectivity with other Zoho products is an huge advantage. However, its limited storage and slow email sync might be inconvenient, and its automation functions are not user friendly to create.
Pros
Number one advantage is about the cost. Its more affordable for small and medium size business to implement. Around 1 dollar per user with 5gb storage is a great option to start with. Also their email template options are a good addition. Since zoho has wide verity of product option, we can integrate them easily here.
Cons
Though the initial package is an advantage, the storage capacity is a small amount. occasionally I feel the email sync is not that fast. I personally feel the automation building is not easy to work with.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Zoho provides a rich suite of office software that just works from day 1.
Reviewed on 29/7/2024
Overall my experience with Zoho Mail has been better than I expected. I am convinced that it is of...
Overall my experience with Zoho Mail has been better than I expected. I am convinced that it is of business class quality.
Pros
* SETUP AND ADMINISTRATION:
The Zoho Mail software service was a breeze to set up through the intuitive online portal. While you have a powerful authority and control oveer the technical details of your configuration, the administration portal gives a balanced level of abstraction and sensible default parameters to make the setup process quick and easy.
* EASE OF USE, OPEN STANDARDS AND EXTENDED FEATURES:
Zoho does not get in your way. All the standard protocol options are available, which makes this solution compatible with any mail user client software you prefer to use, from any web browser or the optional cross platform downloadable Zoho email client, or any standard mail (POP/SMTP) client you wish. There are no proprietary nor complicated modifications to the standard mail protocols.
* SELF SERVICE AND DEPENDABLE
The entire platform is self service from advanced administration and configuration, to daily usage at the user level. I have never had to call tech support in all the years I have been using the service, and I have never noticed any disruption to service nor any issue with availability of the service.
* SECURITY OPTIONS:
There are several methods supported for keeping your mail secure so only authorized access is granted once authenticated. Basic auth, multi-factor, and others if I recall correctly. There are options to delegate administrative rights to users as needed also.
Im summary, Zoho does not restrict the control you have over your email service and provides straight forward options for managing your service, is consistently reliable, and rich in features that you can add or remove yourself, as needed. It just works!
Cons
Disclosure: I am using the personal entry level offering from Zoho. This makes the service all the more impressive to me, because it has continued flawlessly for years in my case, as if I were on a bigger business plan with strict SLA's. I might be mistaken, but I believe Zoho had all of this functionality and powerful control long before any of the bigger names in email services did, and even today I believe the others will be more expensive to unlock the features Zoho provides out of the box on the entry level plan.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Zoho Mail is not good.
Reviewed on 17/8/2024
I'm very unsatisfied. The new features they've added seem designed to waste customers' time....
I'm very unsatisfied. The new features they've added seem designed to waste customers' time. Instead of making things easier, they’ve only made the process more complicated.
Pros
It’s extremely difficult to sign in—the passwordless sign-in methods often crash, making it feel like winning the lottery when you actually manage to log in.
Cons
so far nothing I like it, I am trying to sign in the account for this whole week, but unluckily I still can not sign in.
- Industry: Construction
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Satisfied and feel like excellant
Reviewed on 11/8/2024
Very good features which we feel like satisfactory fuctioning.
Very good features which we feel like satisfactory fuctioning.
Pros
We reviewed the activity so far done and feel like excellant functions.
Cons
We have no particular suggetions to recommend and felt like as cons.
Alternatives Considered
GmailReasons for Switching to Zoho Mail
Excellant fuctioning which we noticed during monitoring.- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Go To Alternative to Google and Microsoft Mail
Reviewed on 1/6/2024
Excellent. I recommend it to my customers over Google or Microsoft, especially when pricing is a...
Excellent. I recommend it to my customers over Google or Microsoft, especially when pricing is a key consideration. If they just want reliable email without all the paid extra add-ons ( eg spreadsheets, word processors etc) then Zoho is the best choice
Pros
The pricing for zohomail is what first attracted me to it. It is 50%+ cheaper than most commercial alternatives yet it has all the features that they do.
Cons
Nothing. I like it all. There is a small learning curve to it, but that is true of any new software.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The free email plan that offers everything
Reviewed on 17/1/2024
If you're a business owner or maybe just a private consumer who is looking for a reliable and cheap...
If you're a business owner or maybe just a private consumer who is looking for a reliable and cheap (or free) email solution, THIS IS THE WAY TO GO!
I have used many email providers before (GMX, Yahoo, Firemail, msn, Aol) and I can confidently say that this has been the best option for me. It has IMAP Sync, a nice interface and a lot of features.
Pros
- Very intuitive user interface
- Well-built applications for web, mobile and PC
- POP3/IMAP support WITHOUT needing to pay
- Sync is really fast
Cons
- Spam folder sometimes flags harmless emails, especially private emails with shorter subjects and less content
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Free Business Email Management and Platform
Reviewed on 1/5/2024
Zoho has been a game-changer for my business. I have no regret in using it. It has helped me...
Zoho has been a game-changer for my business. I have no regret in using it. It has helped me streamline my business and I'm pleased about that.
Pros
Very cheap and it's free
Set up is so easy and very fast
Does not limit access to the most important features
Fast email delivery
Cons
UI could use a little upgrading but it's still pretty
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficiency and Security in One Package
Reviewed on 24/5/2024
Overall, Zoho Mail makes managing my email a breeze and helps me stay organized and productive.
Overall, Zoho Mail makes managing my email a breeze and helps me stay organized and productive.
Pros
It is really easy to use and customize. Knowing my info is safe with its strong security is a big relief too.
Cons
The basic functions work well, it would be beneficial to access more advanced tools without needing to upgrade to a pricier tier.
- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Uses of Zoho Mail
Reviewed on 9/2/2024
very exciting experience. Especially on Security
very exciting experience. Especially on Security
Pros
Ease of use is the best character of the system
Cons
It is generally good in every sense. We use only few services.
Alternatives Considered
NotionReasons for Choosing Zoho Mail
Need to have a unique emai as an organizationSwitched From
Google WorkspaceReasons for Switching to Zoho Mail
we never used any alternative products with zoho- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Cost Effective Service
Reviewed on 23/9/2024
Good. I recomment for small and medium businesses in India for sure
Good. I recomment for small and medium businesses in India for sure
Pros
Ease of Use and many useful features. Compatible for small, medium and large enterprises as well
Cons
Have not come across any till now. We are happy with the features and options
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great mail software
Reviewed on 9/7/2024
I feel very satisfied, and have been working with it for over 5 years and haven't had an issue
I feel very satisfied, and have been working with it for over 5 years and haven't had an issue
Pros
Easy to work with, it's very intuitive, and has a great response
Cons
So far haven't had a problem with it, it works very good
Reasons for Choosing Zoho Mail
To get a better software that support my email managementSwitched From
GoDaddy Website BuilderReasons for Switching to Zoho Mail
I thought it was a vbetter solution for my needs- Industry: Online Media
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Email For Small Businesses
Reviewed on 21/12/2023
My overall experience has been great and I will continue to refer people to this service.
My overall experience has been great and I will continue to refer people to this service.
Pros
I was able to create a business email using my domain and Zoho provided all of the step by step instructions for my domain provider, and I am a newbie when it comes to advanced DNS settings. I am a brand new business, but now I look so professional because I have an email that ends with my domain name, not gmail. I have already referred six of my friends. Anyone starting a business on a budget should definitely use this service. It's fantastic.
Cons
I don't really have any cons. I'm still learning this system. I would like it better if when I needed to attach something, I could just click a button to bring up all of my files. Maybe that already exists and I just haven't figured it out.
- Industry: Internet
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you manage multiple domains it is a perfect solution
Reviewed on 25/8/2024
I am a developer and I have a lot of side projects. A side project means a domain name and we...
I am a developer and I have a lot of side projects. A side project means a domain name and we always need a custom email for each domain like [email protected].
It is very expensive if you have more than 5 or 10 domains and not all hosting providers give you the ability to create theses. And creating an email account for each of them is very anoying because we have to manage all accounts one by one etc. etc.
With Zoho Mail I pay only about 10EUR per year to be able to get only one account and create an email address for each domain I have and receive all in one place
Pros
It is very cheap and the interface is really easy to use/understand compared to other services.
Cons
Sometimes it is buggy, like I delete an email and it still there few times later, I don't really understand why but it happens randomly and not every time so it is ok for me
- Industry: Information Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Best Email Software for developers
Reviewed on 25/4/2024
Zoho Mail is the best alternative to google workspace which provides multiple features in one...
Zoho Mail is the best alternative to google workspace which provides multiple features in one single set up so we don't need to install any other app separately.
Pros
Zoho Mail has simple UI which makes it easy to work with. It has great marketing features along with email to collaborate with clients.
Cons
It has so basic design which is kind of old. I would love to have multiple option to customization.
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho Mail
Reviewed on 24/11/2023
I'm very impressed with the number of features offered at such an economical price. Before using...
I'm very impressed with the number of features offered at such an economical price. Before using Zoho Mail, in order to use some of these features I would have to access multiple different applications, then copy/paste/link - wasting time and adding frustration to my day.
Pros
Easy to setup and intuitive features making it easy to learn to use without having to read a lot of documentation.
Cons
When setting up "Tags" the pop dialogue box got stuck and I was not able to get rid of it.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Email For new Small Businesses
Reviewed on 21/7/2024
Pros
When I started my company I needed only 3 email seats, Zoho delivered with a free option for up to 5 account emails under my domaine
Cons
Truthfully There isn't anything to dislike. It's easy to use and perfect for my needs.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent Mail service
Reviewed on 30/5/2024
Best inbox for accessing and managing emails professionally.
Best inbox for accessing and managing emails professionally.
Pros
Zoho mail is amazing, very professional and has a lot of features for the price. As a small business owner, I am able to manage my email communications professionally. I highly recommend!
Cons
I have used Zoho for the past 5 years and I have not experienced any shortcomings yet.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very good for mail tool for business and startup
Reviewed on 26/6/2024
Pros
Very good and instant working on all modes
Cons
Much better have great irrigation automation and Api work easily and also have good experience to sending mails onboarding client fallow up email marketing automation with API
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good alternative for Expensive email clients
Reviewed on 6/6/2024
Overall, Zoho Mail is a good and cheaper alternative for more expensive emails clients on the...
Overall, Zoho Mail is a good and cheaper alternative for more expensive emails clients on the market. Is easy to setup and features offered are the same as the other more costly services.
Pros
Setting up the Zoho Mail is very easy if you have acces to the DNS records. The email client have a beautiful and intuitive user interface. Setting up the DKIM is easy to be sure that your emails will land in the inbox.
Cons
No cons for Zoho Mail, everything works good.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lee Review
Reviewed on 23/1/2024
It has been great and ill continue using Zoho mail.
It has been great and ill continue using Zoho mail.
Pros
I like that this software allows me to see my revenue/sales.
Cons
so far i like using Zoho mail for my business.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Email service provider and best price
Reviewed on 30/10/2023
Pros
I'm extremely satisfied with the service that that Zoho Mail is offering.
Cons
We have been using Zoho mail long time and it's offer Chat system, we can @mention in zoho mail take note and more features like that
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Business Email All Needed
Reviewed on 10/9/2023
My experience is excellent with them and their customer service is very attentive and always...
My experience is excellent with them and their customer service is very attentive and always available to solve all problems.
Pros
Zoho Email is the most complete email management tool on the market since it has all the tools and includes the connection with the Zoho app catalog, in addition, it is easy to use on all platforms. I use it daily for both of my companies.
Cons
You do not have a volume purchase offer on your account have a package that sells a user quantity at a discount
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Security enforced!
Reviewed on 30/6/2024
Pros
This software is a great secure email solution. It's great for monitoring your emails and data
Cons
The only thing I liked least and navigating was a bit complicated at first
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Liked this App more than other apps
Reviewed on 15/5/2024
Pros
It have more of functions and to make using more helpful and supported
Cons
That when we open it at mobile we need Authenticator
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best Choice For Free Email
Reviewed on 3/11/2023
It has become my go-to inbox for business and personal email. On the few occasions that I couldn't...
It has become my go-to inbox for business and personal email. On the few occasions that I couldn't resolve issues via the UI, tech support was very helpful.
Pros
Insulated from Spam and Baloneyware - inbox is clean!
Cons
Difficult user interface - hard to find basic configuration tools and settings