SimpleConsign Reviews

SimpleConsign

4.7 (361)
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Consignment Made Easy

Overall rating

4.7 /5
(361)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.7/5
Customer Support
4.8/5

95%
recommended this app
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361 Reviews

Daniel
Daniel
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

User and fan of Simpleconsign

Reviewed on 7/8/2018

I like the software and the support team.

I like the software and the support team.

Pros

Easy to use on all platforms and requires very little training.

Cons

Limited in features when it comes to buying clothing and missing some simple functionality like easily adding a new customer to a sale for loyalty.

Response from Traxia

Hi Dan. Thanks for taking the time to leave a review! We really appreciate it. We appreciate you being a loyal and faithful customer too. Obviously, we need to do more to get those stars up! Let's talk about what you're needing to make sure you're using the system to its fullest.
Thanks again

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple Consign Review

Reviewed on 10/8/2018

Pros

The ability to split consignor payouts between in-store credit and cash payout (for which I have different splits). For example, my consignors receive 40% of their item sales if they take their credit as cash, or 50% of their item sales if they use their credit for in-store purchases. SimpleConsign is the only software system on the market (that I've found so far) that makes it easy for a customer to use some of their credit in-store and then take the remainder as cash.

I also like the specificity of the reports feature, and how easy reports are to customize.

Cons

I wish the software linked with QuickBooks Online.

I wish there was a way to view Consignor Credit AND Store Credit (from returns and gift card balances) on the same screen. As it is, it is hard to explain to customers and train employees why we don't always see their store credit when checking their consignor credit.

I wish Store Credit was listed when consignors login to the online portal to check their account.

I wish that the status changed from Active to Sold when store-owned inventory quantity reached zero. As it stands, the status remains Active while the quantity changes to zero.

I wish SimpleConsign integrated with Gravity Payments.

Verified Reviewer
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Overall served most of our needs. Beware that cancellation is with 30 day notice

Reviewed on 5/4/2018

consignors/vendors got to input their inventory into the system saving me time.

consignors/vendors got to input their inventory into the system saving me time.

Pros

Consignors/Vendors can log in and add inventory, check their sales, monitor activity. Customer support is excellent.

Cons

Reporting is complicated and I'm not sure that I am prepared to survive an audit. In the end, I cancelled 10+ days prior to our billing cycle and was charged for an extra month I didn't need. They discounted it to a lower plan. i didnt plan on spending. Of course this is disclosed in their paperwork and within their rights, but it sits wrong with me.

Lawrence
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

SimpleConsign makes running our Park Avenue Marketplace smooth.

Reviewed on 12/3/2019

Saving Time! A business takes time to run properly and SimpleConsign saves TIME. I just filed...

Saving Time! A business takes time to run properly and SimpleConsign saves TIME. I just filed my monthly sales tax report and it took 2 minutes to get the information off of SimpleConsign and nearly 40 minutes to file with the state. The State needs to take heed to what SimpleConsign is doing with their software. Our Consignors love the online access to their sales as well. Happy Consignors means happy business.

Pros

Record keeping by far is the big advantage to SimpleConsign. When the end of the pay period comes, it is a 5 minute process to run the payments. Simple Consign is always working on the system to improve the process and the latest change is more evidence of that. I have kept the Consignor records manually in the past and this system is worth every penny. Monthly reports make filings easy. And our Consignors love the online access to their sales

Cons

I can't find much about SimpleConsign that I don't like. We do not use all aspects of the software, but there is little that I do not like.

Response from Traxia

Thanks Lawrence for taking the time to review SimpleConsign. We're so glad we've made it easier to manage Park Avenue Marketplace. The Ohio state motto of "With God all things are possible" obviously doesn't include speedy tax filings.
Thanks for being on Team Traxia!

Verified Reviewer
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great software for consignment stores

Reviewed on 18/12/2018

We enjoy using Simple Consign in our store. We tried various other softwares and ultimately decided...

We enjoy using Simple Consign in our store. We tried various other softwares and ultimately decided Simple Consign was the most "bang for our buck".

Pros

- Easy to setup and start using right away
- User Interface is very easy to navigate
- Web based so there is no hardware required
-

Cons

- The reporting could be improved.
- Customizable dashboards would make it very easy to see important information
- Some out of the box integrations with other platforms would be nice.

Response from Traxia

Team Traxia loves a mystery! To our mystery reviewer, thanks for taking the time. So glad to hear we offer the most "bang for the buck!" Obviously, we have a little work to do in order to bring your review up to 5 stars and a 10 out of 10 recommendation. Thanks for choosing SimpleConsign!

Lynn
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing POS system

Reviewed on 12/3/2019

I have an artist handmade consignment store. Simple Consign keeps everything clean and easy while...

I have an artist handmade consignment store. Simple Consign keeps everything clean and easy while keeping everyone accountable. My artists and I both love that they can easily see what to bring more stock of and their sales. The system calculates my taxes and what I owe each consignor every month. This saves me tons of time and energy.

Pros

Simple consign truly is that, simple!! For months I was wondering what I was missing because it was so easy. Excellent customer service and my consignors love that they can log in and see their sales.

Cons

I love this software. Not sure that there is anything I don't like.

Response from Traxia

Hi Lynn! Thanks for the awesome review. You have always been such an incredible ambassador for SimpleConsign and we appreciate it. Love having you on Team Traxia!

Thanks again

Gaye
Gaye
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Software!

Reviewed on 10/8/2018

Excellent software for any consignment shop. Highly recommend.

Excellent software for any consignment shop. Highly recommend.

Pros

Very easy to use! There is a lot of flexibility within the system.

Cons

I realize it’s a state issue but I wish the layaway deposit and/or the whole layaway sale would show on the dashboard.

Raymond
Raymond
Overall rating
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Made for Resale and Consignment

Reviewed on 9/8/2018

Pros

Literally everything! I only wish there was an eCommerce module.

Cons

No eCommerce module which is so important in today's retail market. I would never close our brick & mortar, but would love to add an eCommerce option for our customers.

Robert
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Program

Reviewed on 24/9/2018

GREAT!

GREAT!

Pros

Like the program and the customer service.

Cons

Their credit card provider. It has nothing to do with the software but the do support this company and I wish they would find another

Response from Traxia

Hi Robert! Thanks for taking the time to review SimpleConsign. We appreciate it. We're so happy you think we're GREAT! too. In regards to the credit card processors...stay tuned. Exciting things are coming.
Thanks again!

Tiffany
Tiffany
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding Customer Service

Reviewed on 13/8/2018

I am new to the industry, and SimpleConsign has been very user friendly while I'm setting up my...

I am new to the industry, and SimpleConsign has been very user friendly while I'm setting up my store. I love that it is a monthly payment, because as a new shop that isn't even open yet, that's one less big expense up front. And their customer service has been outstanding! I am a very satisfied customer!

Pros

Very easy to use, user friendly, outstanding customer service.

Cons

I have not discovered any cons yet. So far I am very happy.

Response from Traxia

Tiffany, thanks for the great review. We do have an excellent Tech Support team. They are the nicest guys and we're so happy they've helped you. Let us know if there is anything you need in the future.Thanks again.

Scott
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

I couldn't imagine running a consignment business without it!

Reviewed on 10/3/2021

SimpleConsign is an immense help with inventory management in a consignment situation. I could not...

SimpleConsign is an immense help with inventory management in a consignment situation. I could not survive without this type of inventory management system. A big plus is that they are nice people to deal with!

Pros

The overall inventory management of SimpleConsign makes it easy to manage consignors. The most difficult part of the consignment business is managing inventory and this program has helped. Custom reports are easy to create and download as a CSV to use a spreadsheet program to create better forms. Since we also hold online auctions, the custom forms can be used to create a dataset to upload to the auction site. Also, the folks at Traxia have to be commended about their responsiveness to customer service. Even over the weekends, someone will answer even though most issues could wait until Monday. I switched from another product and glad I did.

Cons

The software is not pretty. It looks like it was developed over 20 years ago and has not been redesigned. That is not an issue except that too many UI elements are small or not laid out well for eyes that are aging. Although a mature piece of software is good, it also shows the problems of adding features upon features. An example of the added-on features that feels as if it was bolted-on is the way to search old records. Also, bulk editing is very difficult. If you want to change a few items, you have to create a report, print out the SKU with the bar codes and use the bar code to scan in the SKU to create an edit list. A bulk upload system that is easier to understand would also be nice. There are no built-in alert systems to warn you about timed activities, such as inventory transitioning from ACTIVE to INGRACE. An alert system would be very helpful!

Response from Traxia

Hey Scott, thank you so much for your review! Currently our number 1 priority is making features that work. When building on top of an already established software you have to keep in mind how every feature will effect every other feature. This can sometimes create a less than ideal look and feel for certain features, but again our number 1 priority is making sure the feature actually works.

Lynn
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Without hesitation- a true winner

Reviewed on 12/3/2019

Overall experience: They use a 10 point scale to rate level of satisfaction. I need more like a 50...

Overall experience: They use a 10 point scale to rate level of satisfaction. I need more like a 50 point scale.
I just cant thank Simple Consign enough for always being there. It is such a pleasure to work with team that truly understands customer service. Attitude, professionalism, knowledge base--- they have it all and deliver it with the highest regard for their customers. Just love it and love them!

Pros

Where do I begin? Let me start with their OUTSTANDING customer support. They are fast at responding, patient as they walk you thru solutions ( teach you as they do) and truly know their product features. Probably the most outstanding service I have received from any vendor. As for the software itself- tremendous! I feel like I could not do my job without this software (and their support). It provides me with all the necessary features I need to make the shop run smoothly, informed and convenient. My consignors love it because it gives them access to their account 24/7.. and it saves me from having to answer phone calls about accou8nt info. It is right there for each client. I truly cant speak highly enough about this company, its people and its products. The best value and the "item" that helps me the most.

Cons

There is nothing I dislike. When I run into a problem, all I have to do is call customer support and BINGO- they walk me thru a solution. There was 1 occasion when I wanted to do something and that particular function could not be done HOWEVER with the help of the support crew, they came up with an alternative that worked perfect. They go the extra mile 7 days a week/ 24 hours a day

Response from Traxia

Wow, Lynn, thanks! We appreciate your phenomenal review. Thanks for your incredible encouragement and loyalty too. You've actually been a customer of ours since 2014! It's wonderful customers like you that make us work that much harder.
Thanks again!

Tiffany
Overall rating
  • Industry: Retail
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

AMAZING company! The BEST in consignment software!

Reviewed on 12/5/2015

Pros

My team at Taylor Bug’s loves the system because it is easy to use. They think it is super easy to add store inventory and the option to search for consignors and customers. I am thankful for the value that we also receive for all the services that are provided!

From the moment we contacted Traxia I have been SUPER IMPRESSED and pleased!
I know the importance of partnering with companies that uphold high standards of quality and customer service. Being a customer for 2 years I have been amazed at the customer service that I have received in all areas and at all times! I am so thankful for the years I had doing it ‘old school’ style as it has helped me appreciated the complexity and possibilities that are offered with systems such as Traxia. They make a small business owners life possible, efficient and accurate!

Cons

After doing inventory with hand written tags for a year I switched to a download template software. It was AWFUL! I then came across Traxia SimpleConsign on-line. After reading the reviews, assessing the costs, and using the trial version I knew that it was a perfect fit for my store!
With over 1,000 consignors and 11,000 inventory items my store is able to provide records that were not even possible with our pencils and paper method. We are now able to offer store credit, cash and even a combination of the two! It is amazing to be able to search items that may have lost a tag, look up records of previous sold items for pricing points, pull reports and track new and consigned inventory, enter inventory items from home if needed, view store information/reporting on my phone just to name a few.
I also love the Help Desk option they use to 'view' our screen and help instruct and/or set up. And the best part is the company continues to excel, grow and create updates for its current and future clients.

Response from Traxia

Thank you for your review Tiffany!

Elizabeth
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This is the best consignment software you will find

Reviewed on 2/11/2018

I've had a great experience with them and would definitely use their service again if I open a...

I've had a great experience with them and would definitely use their service again if I open a second shop.

Pros

It is easy to use once you learn how it works, it allows flexibility to either let consignors check their own account or to check for them, and the customer service is excellent. They are always quick to respond and have helped me numerous times with tech questions even when it's not software related!

Cons

I wish you could apply more than one credit card payment to a single purchase so that folks could use a gift credit card and pay the balance with their regular card but this issue is minor in the grand scheme of things. Also, I wish the formatting for tags was a bit more flexible. I would love to print a butterfly jewelry tag with the consignor info right next to the price so that we could just use one half of the tag when we are tight for space (on the backs of small earring cards). Right now, the format sets the price on one end of the butterfly tag and the date and consignor info on the other so that we have to manually cut each price tag and put both pieces on the backs of earring cards. It's a small thing but takes time when you're putting in orders of 50+ pieces at a time.

Response from Traxia

Elizabeth, thanks for taking the time to review SimpleConsign. Have I got good news for you! We've just added new integrated credit card processors that allow you to take split payments! Contact Support ASAP and get switched over. Thanks for believing in us!

Karri
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

trend + relic review

Reviewed on 2/9/2021

over all very good but the glitches above prevent it from being perfect for our needs

over all very good but the glitches above prevent it from being perfect for our needs

Pros

ease of use, vendor portal, inventory ability

Cons

missing features: the ability to archive a vendor who has left so they don't continue to show up on the Consignor tab. Features that would be more appropriate for a vendor/store relationship and not just consignment specific, the ability for the vendors to print their own price stickers without adding the consigner tab to the front office where they can see what everyone else has sold, there needs to be a way to do this and see only their own sales, and finally we have vendors who have the issue of their portal constantly timing out so they have to log in over and over again and there doesn't seem to be a fix for this, while others don't have the issue. We have tried different browsers and it happens on phone and desktop. I have one dealer who can't get in at all unless she's on her laptop. We also have a glitch where if we want to run a report for a specific vendor for a specific date range it pulls all of their sales not the date range requested

Maureen
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My silent partner

Reviewed on 10/8/2020

It was easy to set up and it was an asset from day one.

It was easy to set up and it was an asset from day one.

Pros

I started my resale business with Simple Consign and I'm so thankful that I did. It tracks my inventory, is the center of my point of sale, and charts analytics and compiles financial report that are necessary for my day to day operation. The Simple Consign team has expanded the software to dovetail beautifully with Shopify to help me create a seamless integration between my bricks and mortar store and my online sales. The photo app is a brilliant tool and so simple to upload products to Shopify and other sales channels. The Consignors Access has strengthened my relatIonship with consignors and reduced the email and phone reporting. I recommend Simple Consign and rely on its power every single day. I have created my store and systems from scratch and Simple Consign has been a responsive and reliable partner. I recommend this software for new and transitioning businesses.

Cons

Anything that could ne improved gets improved so nothing comes to mind.

Response from Traxia

Thank you for Maureen we're happy to be your silent partners!

Jordie
Overall rating
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

#1 Software for Consignment Store

Reviewed on 26/10/2018

any time we have run into an issue or had a question the customer service/tech support has been...

any time we have run into an issue or had a question the customer service/tech support has been outstanding. They stand behind thier product and listen to the needs of thier customers.

Pros

SimpleConsign rarely has any downtime or bugs. It works perfectly for our busy furniture consignment store. Although we are a Canadian company that pays monthly in US funds so it can be a pricy when the exchange rate isn't great, it is still worth it. We have recommended this software to others we know that also have consignment stores and will continue to recommend to our friends.

Cons

it is pricier than other software that we could have worked with but the quality has made it worth it.

Response from Traxia

Woo Hoo! Thanks Jordie! What a wonderful review. We really appreciate you taking the time. Traxia works hard at making sure our customers get their money's worth. Our goal is to give you all of the tools necessary to run your business as smoothly as possible. Thanks for naming us the "#1 Software for Consignment Store."

Jerik
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Met all our needs until it was time for online sales

Reviewed on 22/1/2021

I am quite satisfied with the product. I just wish they could make it easier to integrate with...

I am quite satisfied with the product. I just wish they could make it easier to integrate with online sales products.

Pros

We are not your typical Consignment shop, but rather a collective of nine different Arts & Crafts Guild. Even so, Simple Consign was flexible enough to meet our needs . We have a lot of volunteers using the software and ran into few problems. Most users remarked how easy it was to use. Support is quite responsive. I really like how it is cloud-based so we don't have to worry and deployment or updates, and that I could work with it from my home. When we have sales, we have instant sales information.

Cons

I wish it had more global settings, like whether or not a new item gets created when the system doesn't recognize a SKU. The biggest issue for doing online sales with Shopify was that indicating a single item was available online required 4 separate mouse clicks, and that is per item. That was just too tedious. We are currently using WiX for online, but there is no integration. We would like some integration via API so that the two products could communicate.

Response from Traxia

Thank you for your review Jerik! While we currently have no plans to integrate with Wix, but we will update our customers if and when we decide to go that route.

Darcy
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Best System I've Used

Reviewed on 25/2/2014

I have been using SimpleConsign by Traxia for almost a year and I have been beyond impressed since...

I have been using SimpleConsign by Traxia for almost a year and I have been beyond impressed since my first initial contact with the company.

The software does absolutely everything (and then some) that I need to smoothly run the technical aspect of my store from printing labels to inventory management to vendor management down to the POS system. It does so much stuff that I haven't even actually used all of it yet. I also really like that I can custom create any type of report I can conceive of.

I love that it is web based so that I am not tethered to my storefront to complete work tasks. I can literally lay in bed or be at a customer's home and use the system while it's still running and working at my shop.

The other thing that I love about it being web based is that I don't have to worry about having to be troubled by doing software updates or have to fear any data loss... ever.

It is very user intuitive and doesn't require pouring through technical manuals to figure it out. It really is, in my opinion, simple as the name infers. They offer free interactive classes as well to help become acquainted with the software which I found extremely helpful. I've also been able to pick up the phone at any time and talk with technical support to ask questions and get help or advice (at no charge).

The customer service has been nothing short of stellar. The SimpleConsign - Traxia staff has literally made me feel like I'm part of a family. I like that they are not some big "corporate" type of company... meaning, I never feel like a number when I contact them. They call me from time to time just to check-in to see how I'm doing and offer their help. I have even received personal hand-written holiday cards from the staff. It's the little stuff like that that speaks volumes to me. I have secretly hoped that they don't get bigger as a company so they don't lose the personal touch.

Honestly, there really isn't anything negative I have to say about it. What I've noticed is that if anyone has anything that they are not particularly liking about the software they seem take those comments and suggestions to make improvements to it. They always seem like they are looking for ways to improve and make things better/easier for us.

Response from Traxia

Thank you for your review Darcy! Your review went far above and beyond, and we can't thank you enough!

Jill
Overall rating
  • Industry: Furniture
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Consignment Software Made Easy

Reviewed on 2/5/2019

I’ve used Sinple Consign by Traxia for seven years and I love how easy it is to use, and how...

I’ve used Sinple Consign by Traxia for seven years and I love how easy it is to use, and how quickly new employees can learn the system. You can run basically an airport you would like, and the support staff will help you create reports. I also love how quickly the support staff replies.

Pros

Ease of use, custom reports and support. It’s extremely user-friendly, has tutorials for new staff members, and in seven years the system has only gone down twice for a couple minutes at a time . The are a small company, so support is usually immediate, even after hours if it is a high priority issue .

Cons

That it’s not 100% for consignment shops and there’s no pop up notification for expired accounts.

Response from Traxia

Thanks so much for taking the time to leave a review Jill. We really appreciate it. We can't ask for more than a 10 out of 10 and 5 stars across the board. Thanks for being a vital part of Team Traxia!

Emily
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

I love Simple Consign

Reviewed on 23/1/2021

Overall I really liek Simple Consign, Traxia and the tech support so the best especially [SENSITIVE...

Overall I really liek Simple Consign, Traxia and the tech support so the best especially [SENSITIVE CONTENT HIDDEN]. Hi [SENSITIVE CONTENT HIDDEN]! They are quick to call and quick to get it all fixed.

Pros

It’s really easy to use and easy to train employees on. I love the automation of the price book and the Shopify integration.

Cons

The reports can be a little hard to manuever sometimes and the cloud printing keeps kicking off the tag printers.

Response from Traxia

Thank you for your review Emily! We are always looking to improve our reports, reach out to [email protected] and let us know what you think could be improved.

Hector
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Traxia software review

Reviewed on 1/2/2021

The experience have been a positive for the most part. The software has been what we expected from...

The experience have been a positive for the most part. The software has been what we expected from the get go and it does help our daily operations to run smoothly!

Pros

I like how easy it is to work with software. It is very user friendly and it has a variety of reports that can help you make daily decisions easier. Very good program with tools that can help you analyze your business in a more effective and efficient way!!

Cons

So far the only thing I would like to see improvement in is the IT support response. Sometimes the IT response to certain issues I s longer that what you would expect specially in a retail environment where things happen fast !!!

Response from Traxia

Thank you for your review Hector. It is certainly our goal to respond to support calls and tickets in a timely manner and we are setting new protocols in place as we move into a new office to further grow the support experience.

Peter
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product and outstanding support team

Reviewed on 4/8/2020

On-boarding and implementation went smoothly, the system glitched a few times but the support team...

On-boarding and implementation went smoothly, the system glitched a few times but the support team were very responsive and the impact on business was minimal.

Pros

This software easily connects sales data with customer and consignor data making it a great point of sale system. The sales experience for the customer is smooth and quick, and the reconciliation at end of day and payout to consignors is efficient.

Cons

Having a seamless integration with quickbooks would reduce the number of hours required to complete the reconciliation process.

Response from Traxia

Thank you for your review Peter! We are always working on improving our connection with QuickBooks Online, if you have further concerns or recommendations please reach out to our support team so that it's on our radar!

Jeramy
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Product, EXCELLENT Customer Support

Reviewed on 18/3/2019

Great team... I would highly recommend to anyone with a consignment shop!

Great team... I would highly recommend to anyone with a consignment shop!

Pros

SimpleConsign was extremely easy to implement and has continued to help my business grow. Their customer support has been extremely helpful whenever I need to figure out how to do something or a small issue comes up.

Cons

They have slowed down their development quite a bit and I wish there were more focus on building out new features for store-owned inventory, reporting, etc.

Response from Traxia

Thanks for the review Jeramy! We really appreciate the feedback. We're happy to hear we're helping your business grow. Development is busy, busy working on several things at the moment. Hopefully, we'll be rolling them out soon.
Thanks again!

Leah
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review for SimpleConsign Software

Reviewed on 28/1/2021

Simple Consign keeps track of many aspects of my business and the reports are easy to find and...

Simple Consign keeps track of many aspects of my business and the reports are easy to find and print. I completely recommend this software to any consignment store.

Pros

Simple Consign is very easy to use when inputting inventory. It keeps excellent track of consignors inventory and money earned. The reports are easy to access which is vital to our business. I also love that we are able to add notes to each consignors accounts.

Cons

It would be nice to be able to see the consignors store credit balance along with their cash balance.

Response from Traxia

Thank you for your review Leah, looking forward to many more years of partnership!