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206 Reviews

- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Perfect fit for my small business
Reviewed on 26/4/2018
Pros
EZRentOut is no doubt the best bang for your buck. Within a couple hours I already had many past rentals entered in and billed. The user interface is friendly for all experience types and lets you control settings from basic to advanced depending on your needs. I recommend this program to anyone with a small to medium sized rental business that is on a budget, nothing else can compete.
Cons
I would like to see the ability to clone custom quotes and invoices in future versions. Also, the iPhone app needs to be updated with more controls and enhanced for iPhone X screen size.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Short term review
Reviewed on 30/11/2019
-very customizable with additional metadata per item
-lots of setup which can be overwhelming for a new user
-a bit of a learning curve
Pros
-excel import data
-quickbooks integration
-whats in use calendar
Cons
-no custom mapping when importing to QBs
-items being imported into QBs adds the ID number before the name of the item. ex Canon lens with an ID number 3 shows up in QBs as "3 - Canon lens". This leads whoever is reading the QBs invoice that they are getting a total of 3 canon lenses.
Alternatives Considered
CheqroomReasons for Choosing EZRentOut
QBs isn't a true system to check gear in and out. We needed a program that had a calendar where items out on rental would marked as out so we could accurately see what inventory we had on hand.Reasons for Switching to EZRentOut
It had a flashy interface but from my quick trial with it it lacked a ton of stuff that EZ rent out had. I don't remember what those items were but it was very apparent ezrentout was a far more feature filled product.- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
A little to expansive for our needs
Reviewed on 14/1/2021
There are too many steps needed to get to one simple goal. In my opinion this system needs to be majorly simplified. It’s very hard to pinpoint one thing or another without actually be in front of my computer and completing a transaction, but every time that I have completed an invoice it’s been difficult because the software is too scattered. I’ve been in retail for 15 years and EZRentout is the least desirable system I’ve worked with.
Pros
It integrates with excel spreadsheets, but there are too many options. I wish it was a little more streamlined.
Cons
There are too many steps needed to get to one simple goal. In my opinion this system needs to be majorly simplified. It’s very hard to pinpoint one thing or another without actually be in front of my computer and completing a transaction, but everyone that I have completed has been difficult because the software is too scattered.
Response from EZO
Hi Gianna, We apologize that you had to face so much inconvenience with our product. Do let us know how we can improve your experience with us. If you require another round of onboarding sessions then do let us know and someone will definitely reach out to you. We are always open to feedback from our valuable clients on how to improve our products and simplify your workflows through EZRentOut. Please feel free to send in your feedback at [email protected]. We look forward to hearing back from you
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
EZRENTOUT Review
Reviewed on 1/3/2023
Pros
Quick and easy to use, intuitive with little training needed to understand the software.
Cons
Would like the ability to search customer by phone number.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
AmeriTex Rentals
Reviewed on 29/10/2019
So far so good, very convenient and user family.
Pros
I'm very happy about the customer service received from EZRentOut. Any time I face a challenge and can't figure something out support is only an email way and their response time is unbelievable.
Cons
I love the fact that the software's customization features, however customizing it yourself is very tedious. Scrolling through all the settings to find the one your looking for can be a little bit of a pain. But EZRentOut is constantly upgrading and changing their software to meet consumer demands.
Reasons for Switching to EZRentOut
Pricing and format style seemed superior compared to the others.Response from EZO
Hello Florence,
We are delighted to hear about your positive experience in using EZRentOut and how you found it easy to use and convenient. We appreciate your valuable feedback, and we are pleased our customer support department was able to address your queries timely. If you still face any other concerns in the future, feel free to email us at [email protected], and we would love to rectify them.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rental business
Reviewed on 27/10/2022
We have had nothing but great experiences
Pros
It's very easy to use and to get started
Cons
Returning partial items in orders can be a pain.
- Industry: Renewables & Environment
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I have only been using EzRentOut for a few months & I love it. Easy to learn.
Reviewed on 18/11/2017
It covers all the bases & encompasses more than if you ran an in house office.
Asset tracking is a definate plus.
Everything you need is right there, online.
Pros
Overall it's great software. Very easy to get around & easy to learn as well. You can sort the rentals out a variety of ways. As of just recently, it allows you to issue refunds, through your credit card company. The Customer Service Team is always available & open to new ideas.
Cons
From time to time there are glitches.
There are a few things I wish the software would do. Am planning to contact EzRentOut to offer some suggestions .
Response from EZO
Hi Terri, thank you for taking the time to review EZRentOut. We are always open to new ideas and we're looking forward to hearing your suggestions. Thanks!
- Industry: Broadcast Media
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EZRentOut review
Reviewed on 8/5/2019
Pros
The mobile app with scanning features. Ease of use.
Cons
Not much so far. Pretty solid software with great features.
Response from EZO
Hi Sylvain, thank you for taking out the time to review EZRentOut. We're glad that your are liking our product.
If you have any further questions or concerns, please feel free to reach out to our support team at [email protected].
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ezrentout for HBO
Reviewed on 7/3/2019
great
Pros
adding things to cart and notify the concerned parties
Cons
its easy to integrate with any of the services application and it uses latest technologies like AWS
- Industry: Events Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very thorough software
Reviewed on 10/4/2019
Pros
There are A TON of settings that allow you to customize the software to exactly what you want.
Cons
Sometimes there are too many settings/options and they're not really organized the best. If I know a setting needs to be changed, I have to sort through all of them.
Response from EZO
Hi David, thank you for submitting a review on EZRentOut. The team here at EZRentOut is thrilled to hear such good feedback.
If you have trouble navigating our system, or in finding what you need you can schedule a demo with our product specialist. They will walk you through the customization options available in our system.
If you have any further questions or concerns, please feel free to reach out to our support team at [email protected].
- Industry: Construction
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Equipment rental software
Reviewed on 18/10/2020
Neutral to good so far
Pros
It literally has every feature you can possibly think to run a rental business without having keys much different applications it's kind of an all-in-one deal
Cons
The onboarding process could be streamlined so much easier
Alternatives Considered
JobNimbusReasons for Switching to EZRentOut
Job numbers is just an example of inequality non-specific CRM but if you're in the rental business this app saves you a lot of data entry by having features geared just towards rentalResponse from EZO
Thank you for your kind words. EZRentOut is constantly evolving and adding more features to its arsenal so that our valued clients can enable their businesses to do more than ever before. We are truly sorry that you did not have a smooth onboarding experience. You can always reach out to your designated Solutions Consultant in case you need assistance with anything. Our Solutions Consultants are equipped to answer every concern that you might have regarding the product. We value all the feedback from our users so that we can make our product better to serve you better.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A software that makes my days easier
Reviewed on 9/3/2021
I came in a company that was struggling with inventory. We rent items and sold others. Thankfully EZ rent out makes the rented items easy to trace, find or locate. Of course you need to implement a work flow at your work place to make sure your team is using it correctly, but as a product EZ Rent Out feels like a great tool to me.
Pros
I only had a short training of the software when I was hired but it was enough as I find it easy to use. It makes my daily tasks easier and I no longer have to wonder where my items are as every is traced. I find it rather user friendly.
Cons
I know some of my team mates tend to make mistakes because when they process an order, once the draft is created they think it is complete. Maybe something more "in your face" that lets you know you are still in the draft would be good. Other than that I can't think of anything else
Response from EZO
Hi Alexandre, We are glad that EZRentOut has been a positive addition to our business. The order state is always visible right under the order number. We appreciate your feedback on making the order states more visible, if you have any recommendations on how this can be done than do let us know at [email protected]. We look forward to hearing more from you. We hope to serve you even better in the future.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easily Track your rental inventory
Reviewed on 15/11/2018
We now have a dashboard that shows our available rental inventory that our sales force can see and utilize across the board.
Pros
I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.
Cons
Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.
Response from EZO
Hi, thank you for taking out the time to review EZRentOut. We're delighted to know that our product is making it easy for you to track your rental inventory.
I have forwarded your feedback regarding our order management module to the product team and they will be looking into it. If you have any further questions or concerns, please feel free to reach out to our support team at [email protected].
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Quality Software
Reviewed on 14/3/2019
I am managing the inventory of a 10,000+ sq ft warehouse with hundreds of pieces of furniture, decor, and art constantly moving in and out while maintaining knowledge of the location of each piece.
Pros
Easy to use, straightforward, a multitude of applications and options for admin/users, and reachable customer service.
Cons
My only complaint would be the design of the software (aesthetically speaking)
Response from EZO
Hi Jordan, we appreciate you taking out the time to review EZRentOut. We're really glad to hear that our system is making it easy for you to manage your inventory efficiently.
I have forwarded your feedback regarding our design to the product team and they will be looking into it.
If you have any further questions or concerns, please feel free to reach out to our support team at [email protected].
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Rental Software Review
Reviewed on 2/12/2020
Overall excellent software makes the job and the company easier to operate.
Pros
Its easy to use and to set up, and any issues are taken care of in a timely manner.
Cons
It seems that some things updates are rushed and not fully tested which leads to many calls or emails to tech support.
Response from EZO
Hi James, Thank you for your honest feedback. We are improving EZRentOut daily so that it can better serve our users. We are a growing company and improving the quality of our work is our primary goal. I ensure you that the quality of our fixes will improve in the coming year and the number of issues that you will potentially face will be reduced to a minimum.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good Software
Reviewed on 13/7/2022
Pros
This software is easy to use, and has features which are very useful. Daily use of this system is very functional. Customer support has always been very helpful.
Cons
The help screens and are robust, but some of the instructions refer to verbiage which has changed, so finding exactly what you need is sometimes trick. Customer support is very helpful, however their response time via email varies from a few hour to 24hrs.
Response from EZO
Hi Vito. Thank you for your kind words. We have taken note of your suggestions and would try to incorporate them into the helpdesk so that it becomes easier for clients to navigate through the software. Thank you for your feedback.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Finally, something simple
Reviewed on 17/1/2019
This is the fourth inventory system we have tried. It's the only one that had the features we were looking for and was simple enough to train everyone on in just a couple days. An inventory system is only as good as the data that goes into it, so a system that makes it simple for anyone to add and adjust items is wrth its weight.
Pros
1. Web based, can access from anywhere, scan from anywhere.
2. Lots of options and layers to package kits together, good for a company like ours where we have gear in cases and need to track the case AND what's in it.
3. The cost, it's a really good value for the features you get.
Cons
I would like to be able to load more than 100 items per page.
- Industry: Events Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Lots of features
Reviewed on 21/1/2020
Pros
What attracted us to this software was the ability to minimize the admin hours for our rentals. With the equipment scheduling, we know exactly what we have available at any given date.
Cons
The web interface is a bit clunky. There is a LOT of customizing to get set up. We're working though it, but the learning curve is more than we were hoping for.
Response from EZO
Hi Ben,
Thank you for taking out time to write us a review.
We're delighted to hear that we could minimize the admin hours for your rentals and were able to assist you with the best of our abilities.
If you encounter any concerns in the future, feel free to drop us a message at [email protected] and we would love to assist you.
- Industry: Sporting Goods
- Company size: 2–10 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy solution with a variety of standard and well as customizable options
Reviewed on 28/12/2017
This software has allowed me to move from spreadsheets and calendars to one tool capturing available inventory for booking as well as scheduling pickup and deliveries. Excellent tool.
Pros
Intuitive stand-up process able to be managed by any staff member regardless of technical ability level. The software allows the user to capture inventory including depreciation, schedule maintenance, book rentals, and reserve items. An added bonus, it allows me to combine rental items and saleable assets on one transaction.
Cons
Inability to adjust orders after selecting rent out. To change an item after selecting rent out you have to void the transaction and start over. Wish there was a way to substitute items on the fly.
Response from EZO
Hi Martha, thank you for taking the time to review EZRentOut. I have forwarded your feedback regarding order adjustment to the product team and they are looking into it. Thanks!
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Suggestions
Reviewed on 9/2/2022
Good
Pros
It is used to create customer invoices for equipment rental. It is a separate from the accounting software, as such facilitate to keep the accounting numbers in order
Cons
Lacks credit and debits notes...........
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Online Rental Platform
Reviewed on 14/11/2020
We set-up EZRentOut for our customer that is renting equipment.
Pros
Free trial, easy setup, very responsive customer service
Cons
The platform is performing well. I did not have any issue with their platform so far.
Response from EZO
Hi Serge, we want to ensure that our clients get the best value for their money, that's why EZRentOut can be setup very easily very quickly. Almost everything can be imported through excel files so you can start maximizing the utility of EZRentOut as soon as possible. We welcome the feedback from our users so that we can focus on making the right improvements and add the right features.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wow
Reviewed on 15/11/2018
Fixed all of the problems in a timely manner
Pros
Ease of use. Great customer service. Keeps us organized.
Cons
Literally nothing. Had one issue and it was resolved quickly
Response from EZO
Hi Tristan, thank you for taking out the time and reviewing EZRentOut. We're glad our software is helping you to keep everything organized.
If you are in need of any further assistance or have suggestions for us, please feel free to reach out to our support team at [email protected]
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Everything we need in one place, EZ Rent Out makes it easy to be professional and run a...
Reviewed on 27/9/2017
Pros
The navigation, design and layout are simple, consistent and easy! There's very little delay for teaching new users how to operate the software.
The history log is excellent, giving you not only the ability to search through previous orders, but also modify anything.
Love the quick search tool, which then allows you to easy add items to a new order. Not just that, but it lets you know if items are available or not in the same action as well!
Integration of Quickbooks!
Cons
I think the mobile app is one step behind the computer software. It just needs to be simplified in my opinion!
Response from EZO
Hi Nick, we appreciate you taking the time to review EZRentOut. We're really glad that our system is making it easy for you to run your business. Also, I have passed on your feedback regarding the mobile app to the product team. If you are in need of any assistance or have suggestions for us, please reach out to our support team.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful Software
Reviewed on 8/6/2021
I was happy
Pros
I liked the fact that I was able to track all the orders at any given time.
Cons
If you had a order that's duration was for 12 month's it would not automatically pull the order monthly. you would have to make it occurring.
Response from EZO
Hi Sade, Thank you for an honest review. We appreciate your kind words for EZRentOut. We acknowledge that the system can be improved and have take into consideration your recommendations. Hoping to serve you better in the future.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great inventory software
Reviewed on 20/12/2018
Overall, this a great program to work with! Once all the inventory is in, it's quite easy and fun to work with!!
Pros
Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!
Cons
We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.