EZRentOut Reviews

Allows us to track and cross-reference assets in a lot of different ways. I can keep track of my fleet of rentals and ensure all our rentals are done well and payments are collected. The layout is very easy and simple. Nothing is overcomplicated and we have also found the customer support to be very efficient.

There are not as many customization abilities for the platform as there could be. Would be nice if clients knew more of what was available on the calendar. Overall these are small problems.

Easy to understand and navigate with a thorough training resource.

The on page terms and guidance panel is amazingly powerful and really helps cut down the learning time.

Great for maintaining a structured asset management process with safeguards for client, asset and staff permissions.

The valuation, repair and service states are excellent!

The standard price tier should at least allow paypal for digital payments. Not having an option for clients to submit payments via at least one online portal reduces the effectiveness of the application.

I understand why this is a feature restricted to the plus package for value reasons, but I feel leaves the end user to choose between automatically upgrading to a higher cost plan or setting up an external processing method such as sending payment links via an external mail service. Ultimately this adds more friction to the EZRentOut setup process as payments are a KPI that should be easy to identify from an analytics standpoint it would be cumbersome to keep records both in EZRentOut and an additional platform.

Other than that I must say Bravo!!

You and the EZRentOut Team have done an excellent job and I wish you all the best!

This software is extremely user friendly.

I'd like to be able to add items to an order that has already been rented out.

-excel import data
-quickbooks integration
-whats in use calendar

-no custom mapping when importing to QBs
-items being imported into QBs adds the ID number before the name of the item. ex Canon lens with an ID number 3 shows up in QBs as "3 - Canon lens". This leads whoever is reading the QBs invoice that they are getting a total of 3 canon lenses.

There are multiple possibilities organizing items and bundles. The Add-Ons are very nice. You can follow constantly how items are being used and rented

Few options in order to design the webstore. In the webstore there is not possibility of checking availability items individually. It would be nice if clients could know when items are available in a calendar

I like how simple it is to use, if we hire someone new at work they can learn how to use EZRentout super easily. It's useful for what we need it for and gets the job done. There's no limit on uploading documents and images, and it's nice to be able to customize the emails that go out automatically.

It doesn't have a lot of the features we need for our company. We need to have multiple email addresses for a customer and sometimes it's hard to navigate between different orders when you're on the phone with a customer. You can't search by addresses and that makes it difficult too.

This software is easy to understand and easy to use. We rely on it daily.

No complaints. Took only a day to get used to how it runs.

We are very happy with EZRent out. Good Mews is a cage free, no kill cat shelter in Georgia. Recently, we began to offer a spay/neuter program for our community cats. Thru TNR trap,neuter and return we are able to save many cats , while addressing the overpopulation problem. We use EZRentOut to inventory our traps and forks that we loan out. It makes my life easier by reminding me which traps are loaned out, by whom and which ones are overdue,. All very simple ! Love this software.

I can't think of any features that I dislike.

Practical, easy to use for mostly all features. Prints layouts are really beautiful and nicely done!

We cannot take out inventory as easy as we can can add some. It's impossible to do a quote for separate days in the same time period. Sometimes, the inventory available bugs and even though I have plenty in stock, it won't allow my order.

The ease of it. Simple to learn and easy to navigate.

Wish you could transfer an item from one group to another group with out deleting and recreating.

Brand new to this program and nothing to complain about.
The new owner took the information from my list of inventory and was able to attach it to EZRentOut . From there I have only had a few days experiance with it but everything I have come into so far has been very straight forward. When I find something that isn't so simple I imagine you'll have someone to help me throught.
Time will tell,
so far so good.

I have tried searching for a unit by its ID and it said no results found (or something along those lines) so I had to go page to page to find them. I am glad they were found but I almost added a double asset thinking it wasn't already on the list.

Making an order. There are many options in how to go about it, and every way is pretty fast which saves our company time.

I haven't found a way to delete multiple things at once, which starting up, I definitely needed that option.

Easy to use with in company users and staff

The rental info is focused to customer and not to Companies

Everything we need (and more) is there. It looks like that product was thought exactly for camera equipment rental (which is what we do). It's online so no clients to install. The website is very fast and responsive (almost as fast as the support ;) )

It can be a bit complicated to navigate through all the settings, add ons and options that there is on the website. But luckily, our customer rep. and the support is very fast to answer.

The pricing is the best around and the systems are very easy to use. Works well for the equipment rental business. There are many reports to choose from to manage your business.....

some areas did not seem to be fully implemented however the staff went to work immediately to address our concerns.

Simplicity and ease of use. Very intuitive. Having no experience with inventory at all, it didnt take long for me to understand at all. Help tabs have been very helpful.

Couple bugs when using safari and wasted a little bit of time before I realized that browser was not well supported. A note from the site would have been nice, but it functioned perfect in Chrome. Also wish it had more accounting features native such as expense per event categories.

We like that there are a lot of options available. It's going to take some time to get it all understood and put together, but it's going to be good.

There's a lot to learn and get used to, but that's the case with any product, so it's really not a con.

I like how easy the program makes it to keep track of where our equipment is

I don't like how hard it is to add items to a rented out order.

Its easy to use, you can easily orientate in the software, very helpful in my job as an office manager in video rental company.

nothing, its good to use.

How easy it makes renting things out. It simplifies things.

Nothing!!! Everything is easy and makes my job easier

you can look up inventory and order history seamlessly

only takes a few letters when trying to look up material

Bundling and select days for merchandising

At first glance it doesn't look professional

The Appl is easy to use; simple and intuitive

missing advance search and the filter capability is limited

I like how easy it is to use and print out my orders.

I think they could improve how order reports are pulled in addition to adding an easier inventory option.

It is easy to navigate and understand...

Setting up label size is challenging....