EZRentOut Reviews

This software helped us track our inventory. We are a mid sized wardrobe house, and it is very difficult to keep track of real time rentals. (what is in and what is out) This rental software made is so much easier. It is affordable, and does mostly what we require. It does the work for us. It gives me time to think about the running of the business and any real time concerns. My clients are more confident because they can log in, and see what they rented, the condition it was in, and any other concerns they have. We looked at hiring someone to create a rental program for us, and the quotes we received would cost us over 10 years of the EZRentout subscription. !! So, for us it was an easy decision. Free up our thinking brains , let EZRentout take care of the tracking, invoicing, and billing. Customer service is easy to deal with, and we even let our subscription run out by mistake, and were able to just get back on board once we realised the credit card had expired...

We have been with EZRentout for years. In the early years, there were many changes we needed, and other customers brought them to the attention on the EZRentout team...and now they have been addressed. Our business isn't straightforward...each client is different, with different requirements and individual billing differences. My complaint isn't really a complaint....i would say that because the software is perpetually improving, my complaint is that i keep having to learn new things....but I think that's excellent.

I only had a short training of the software when I was hired but it was enough as I find it easy to use. It makes my daily tasks easier and I no longer have to wonder where my items are as every is traced. I find it rather user friendly.

I know some of my team mates tend to make mistakes because when they process an order, once the draft is created they think it is complete. Maybe something more "in your face" that lets you know you are still in the draft would be good. Other than that I can't think of anything else

I like that I can track costs, locations, and revenue of all our rental fleet. The interface is easy.

Adding and editing orders, pricing and customer information could be a little easier. We operate on a 2 day rental program and we are closed on weekends. EZ rent has a hard time charging correctly when we don't charge for Sundays.

All my assets can be cross-referenced in many ways. Some I may not have even discovered yet! I can keep track of Instrument rentals, and call customers when payment is due. I can send depreciation information in a report to my accountant, and EZRENTOUT calculates it for me.

Its easy to use and to set up, and any issues are taken care of in a timely manner.

It seems that some things updates are rushed and not fully tested which leads to many calls or emails to tech support.

Ease of use. Very nice to look at, love the design structure of it. It's very detailed and gives tutorials on how to do things.

Nothing. It's fine the way it is. Only thing I didn't like was the whole login process. But I can understand why it was created like that, in order to prevent hackers from getting in.

I'm very happy about the customer service received from EZRentOut. Any time I face a challenge and can't figure something out support is only an email way and their response time is unbelievable.

I love the fact that the software's customization features, however customizing it yourself is very tedious. Scrolling through all the settings to find the one your looking for can be a little bit of a pain. But EZRentOut is constantly upgrading and changing their software to meet consumer demands.

We really like its dashboard alert system which indicate overdue order from time to time.

None, there isnt any cons about this software.

Free trial, easy setup, very responsive customer service

The platform is performing well. I did not have any issue with their platform so far.

The navigation, design and layout are simple, consistent and easy! There's very little delay for teaching new users how to operate the software.
The history log is excellent, giving you not only the ability to search through previous orders, but also modify anything.
Love the quick search tool, which then allows you to easy add items to a new order. Not just that, but it lets you know if items are available or not in the same action as well!
Integration of Quickbooks!

I think the mobile app is one step behind the computer software. It just needs to be simplified in my opinion!

Step by Step learning websites are incredibly helpful. The customer support is also very opening to making sure all our problems are resolved.

It takes a bit of time to get a full understanding of how to access the website's full potential. The reports and knowledge base are perfect for getting you up to speed as quickly as possible.

EZRent is so easy to use! I have put this software into place for our internal inventory keeping, and have trained 3 other team members on how to use it - they all use it with such ease and if they are stuck on how to use a feature, it is easy to figure out by playing around within the software for a few mins.

We use this software to manage our internal activation inventory, but also to create packlists for our events. It is sometimes difficult for people that don't have knowledge of how the system works to understand the pack list as items (assets, asset stock, and bundles) all get inputted a bit differently. It would be awesome if the assets could group like items together with a qty number like the asset stock do.;

EzRentOut is the newest member to our team, it is absolutely unreal! We are saving a HUGE amount of time!

It is on the top end of my budget, but the reality is, it’s worth every penny!

Makes it easy track inventory and foresee shortages earlier.

Sometimes there are difficulties making updates to inventory that's already checked out ex- replacements without starting over.

Quite easy to use with some great features and the customer portal is a nice touch. Customers can have their own log in to view their orders etc. QR codes can also be setup for equipment which when scanned can link to the item page where manuals etc can be seen.

A couple of things could be changed on the calendar side to make it easier to view orders in the dashboard and the subscribed URL calendar feed.

Easy to use and constant improvement. You can also download and save all your data

I would like to have even more abilities to customize the software

The mobile app with scanning features. Ease of use.

Not much so far. Pretty solid software with great features.

EZRentOut is no doubt the best bang for your buck. Within a couple hours I already had many past rentals entered in and billed. The user interface is friendly for all experience types and lets you control settings from basic to advanced depending on your needs. I recommend this program to anyone with a small to medium sized rental business that is on a budget, nothing else can compete.

I would like to see the ability to clone custom quotes and invoices in future versions. Also, the iPhone app needs to be updated with more controls and enhanced for iPhone X screen size.

That its simple, friendly, and looks like an innovative solution. It helps you streamline processes and automates your operations to a great extent, and does so on a reasonable price.

The calendar is a limit, and you cannot filter orders by return dates other than by reports customer support.

Easy to use so far! We’re looking forward to getting up and running.

Integration and on-boarding took longer than expected.

Having a centralized program for all of our information.

Customer service for the US is not great due to time difference.

I love how I can manage assets, schedule them, and bill for them all in one place! Save me so much double and triple entry!!

Not the most intuitive, and I wish there was a spreadsheet like way to manage the assets.

Support and ease of use.

Scope for usability improvements.

Very easy to use! Offers everything that we need to make renting out equipment fast and fun. Compatibility with scanners makes scanning barcodes a breeze.

Cannot add something to an order that has already been checked out so you need to create an entirely new order. Need to type out item number exactly for items to pop up ( for explample any space)