Jolt Reviews

Pretty clear and easy to use once you get the hang of it. Totally indispensable to keeping an operation running smoothly.

Wish that the software had the ability to alert if there was an exception- i.e. Air Conditioning in working order? Yes/No (if No, notification is immediately sent to Admins)

I love how easy it is to pick up on. I was capable of teaching myself with ease. I love the schedule and how employees can create a prefered avaiability as well as request off and swap shifts with others at my approval. It informs me immediately when someone makes a request, and I am able to set it so employees have to give x days prior notice for their request as well as a reason. I also enjoy the variety of options I have for creating my checklists. They can be as thorough as I want and notify me when I want. My employees also find Jolt easy to use. Most of them figure it out on there own and have had no problems using it. I also use their Jolt printer system, which is extremely useful and honestly could not have been created any better. The stickers do not leave residue! The support is also great. Theyre always open to ideas and tend to be very fast pace when assisting you. I love how willing they are to expand in new features/ideas. There are many other benefits to Jolt, but I have listed the big ones I discovered using.

My one con is the text notifications recieved from Jolt. You can set so that is a checklist is overdue, out of range, etc, you can be notified via text. This is a great thing; however, the texts can be overwhelming in the sense of how it is formated. It could be because I own an Android and not an Apple device (which is what I understand it is mainly used with), but my text notifications get broken up instead of being all in one. I have seen my co worker use her iphone with it, and her notifications are all in one. With that said, I have noticed they have been improving it.

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

we never used the software and tried to cancel the initial free subscription. They make it virtually impossible to cancel once you are signed up! after repeated attempts to send email on they're site with nor response we disputed the charges. No one ever responded or called back. any company that makes it so difficult to cancel a subscription is a good reason to stay away. they rely on you singing up for free trial and then never being able to get ahold of any to cancel. why would they not have any way to cancel your subscription online. High pressure sales and borderline criminal! stay away!

I enjoy using Jolt because it's easy to use and includes a mobile version, I like utilizing it. I also enjoy that I can schedule different skill types with Jolt, and employees can browse schedules and submit requests using the mobile app. Schedule creation is now simpler and more time-effective thanks to Jolt.

Even though the scheduling concept of jolt is good, it's sort of difficult to integrate into the payroll in my work place.

Easy of Use, Customization, Features, Scheduling, Mobile App, Labels, Checklists and Information in Central Location

Goal setting not built in. App sometimes does not read (connect to) printer on the first attempt.

Prior to Jolt, two of the biggest frustrations in our business were time spent on scheduling and finding out that simple operational tasks had not been completed. Jolt has solved both of these issues.

The employee app with functionality to set availability, request shift swaps and holidays has streamlined the whole scheduling process and freed up important management man-hours.

The lists functionality is invaluable and has revolutionised the operational aspect of the business. Being able to create tasks ranging from daily cleaning right up to annual audits has allowed us to pre-plan the whole year knowing that nothing will be forgotten. The notifications and review section has created accountability that would not be possible without this software.

I never imagined we would have such control and visibility of the day to day running of the business.

I believe a few tweaks could be made to the time clock and scheduling and I would love to see an area specifically made for inductions and training.

I really appreciate that as the administrator I can write and program my own inspections related to my state, county, or company specific requirement without having to ask a dev to do that for me. I can get complex and focus on very specific areas.

I wish the reports for completed inspections also included the corrective action dialogues as one document rather than having to weave these two things together in post to get the whole picture

Scheduling- Employees can request off or put unavailable times in Jolt and when you make the schedule it is on the schedule in yellow so you can try to schedule around them.

Communication- If you do not use their time card feature there isn't a good way to tell the staff things without sending a text or email. And if you want them to see something you can't attach an image

Jolt's label maker feature has changed the culture of our restaurant from a time consuming and not done all the time task of labeling products, to having a quick and efficient way to track our products and who is preparing them. Another benefit is customizable checklists that ensures you don't have to micromanage the business and allows you to put more in your teams hands.

The scheduling concept is good but difficult to integrate into our current payroll and clock-in system.

The LISTS part of the software is so useful for everyday activities that need to be completed at work

If you are a "sub-user"you cannot edit nor propose an edit of a superior user-created list or content file

Jolt is the perfect software for businesses that want to increase the efficiency of their operations. It provides a comprehensive suite of features that enable businesses to streamline their workflows, track data, and analyze performance. The software can be used to manage employee performance, track project progress, and automate processes. Additionally, it offers customizable reporting, analytics, and insights to help businesses make informed decisions. Jolt is easy to use, secure, and reliable, making it the perfect choice for businesses that want to take their operations to the next level.

It's a tedious process as software can be difficult to learn and require a significant amount of time and effort to become proficient.

The scheduling side is excellent. Easy to use from both our employees point of view and payroll. Great record keeping.
The list creation is sometimes a little confusing but support is always quick to respond and very helpful. The lists are a great tool for staff and we have found that being able to adjust them as needed to get the best result from the staff members actually responsible for completing the lists is pretty easy. We supply and sell food onsite to our guests which brings with it all sorts of food hygiene expectations from local government and a large amount of record keeping for this. The lists we have developed allow us to complete all requirements on Jolt with easy access when needing to audit the results. All staff find completing them easy. Auditing the correct completion of the lists by staff is also simple. This leads to higher compliance and can also be used as a performance tool with staff management.

The ability to measure our success or failure and the ability to hold people accountable down to the minute and second an item was completed.

You will "nerd out" and want to do nothing but write Jolt checklists all day long.

Jolt gives me time back everyday, by allowing me to easily review each checklist from my computer, no matter where I am at. This ensures critical maintenance tasks are being completed on a daily basis, saving both time and money on potential costly repairs. The list feature, helps me confirm temperature logs are being completed, the ice machine is being cleaned routinely, and much, much more. I use the list feature to ensure deposits are being made daily, I can see the deposit receipts stapled to the end of day summary's without having to be at each store.

My employees love the labeling machine! The labeling machine saves time and money, by offering a consistent, streamlined labeling process. Receiving orders takes much less time. Previously we were manually filling out labels, which took up to 20-30 minutes, two times a week. With the Jolt labeling we don't have to worry about incorrect dating, or wondering who labeled something. We go through a lot less labels as well.

I would like to see the schedule linked to the lists. Besides that, Jolt has been a great products and given me back so much time, and less worrying about something getting done.

I like that this helps eliminate the paper in the store and requiring the manager's to "proof" every little part when they are busy managing the shift. Time-stamps are wonderful. The modular ability of being able to build what you need is great. Setting up pushes for the lists and forms at specific times is a great tool to help keep the team on track daily. I appreciate the notifications that I can create for any form. We haven't yet utilized the point system, but our team is excited to use it in contests. I anticipate it will be a great motivational tool.

The build-out for getting it functional was time consuming. I did not have any templates to work from. If I had those, it would have been much more streamlined, but would still require an investment of time.

I love being able to create custom lists to fit all kinds of purposes. Having employees log in and earn points is cool too. It's nice to look back and see who did what.

The app can get extremely slow. There are extra features in their Jolt 2 app, but it is a buggy mess that crashes to the point of not being usable. There isn't a good way to leave comments on items without flagging the item as something that needs to be addressed and cleared.

Ease of use to create and send out the staff schedule and the fact that it's mobile friendly for all the staff to use anywhere. Nobody can miss a shift because everyone carries a phone these days :)

When creating a template for the whole staff schedule and using it for a following week, you're able to easily create the template but implementing it in the following week doesn't allow the shift blocks to be assigned to the same people as the previous week. The shift blocks copy over but don't get inserted under each employee as was copied from the template creation feature.

I learned how effective the software could be because I was lucky enough to have a representative who was willing to teach me. [SENSITIVE CONTENT] is absolutely amazing, and I will continue to use Jolt because of her.

Very overwhelming initially, it did take time and training to become more confident when utilizing the program.

It is a one stop shop for many business needs. Jolt offers so many different functions that make streamlining everything easy.

This software is more complex and difficult to navigate than any software we have ever used. I don't care for how the scheduling is set up. For example, if we want to change one person's shift, you must first unlock the schedule, change the persons shift, and then publish the schedule again, which notifies every single employee every single time someone else's schedule gets changed. On when to work, all you have to do is click on that person's shift, change it, and once you hit save only they receive the notification.

As supervisors of multiple food service restaurants it is easy to miss crucial information. With Jolt, when a piece of equipment is temped out of range or a safe does not balance we are automatically sent an email and made aware of the issue. This prompt notification allows us to ensure corrective action is made immediately.

The only con we have noticed is that the app cannot alert you a list has become available unless the app is opened. This has caused some of our managers to forget to do lists. We have found a work around by setting alarms on the iPad reminding the management team that the list is now available to complete.

It take a lot of time off of the managers plate. Its a valuable tool to get items done and in a timley manner. Keeps you informed on productivity if the team members and lack of.

Wish there was a better platform for training. Would like a video option on check list sections. I would like to be able to pull up a team members name and see what they have done and still need to test on and scores.

Quick learning curve. Communication and notifications for management.

Software is still in development, the more we use the more features we want! Scheduling for multiple locations is not where it could be, but they are working on solutions. The reporting could be a bit easier to pull data and comprehend.

Jolt is very easy to use and their staff are available for help whenever needed. We find it's super productive for keeping staff on track with the lists feature.

We often find difficulties with the printer and troubleshooting it when necessary, which is a few times a week as of late.

Centralized master library of data which can be customized to our specifications and rolled out through technology that all levels in the restaurant can easily use to do their role.

As an emerging national chain and being a front runner in the use of technology to assist our growth, Jolt offers a suite of great tools and we are pushing for enhancements that will make our use even better.