Patriot Accounting Reviews

Patriot Accounting
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400 Reviews

- Industry: Government Administration
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience with Patriot Accounting
Reviewed on 15/2/2021
My overall experience with Patriot Accounting is remarkable since it has eradicated accounting...
My overall experience with Patriot Accounting is remarkable since it has eradicated accounting errors.
Pros
The way Patriot Accounting enables me to automate all accounting at ease is the best aspect ever on my user end.
Cons
I hardly come across hindrances when using Patriot Accounting, and I use it on a daily basis at workstation.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Product
Reviewed on 14/7/2023
Patriot Software is absolutely amazing. It is a super easy format and set up. Very easy & simple to...
Patriot Software is absolutely amazing. It is a super easy format and set up. Very easy & simple to navigate and learn. You can not find an invoice & accounting product that does this much for this price point. I only wish I knew about it sooner. I was paying over $130 per month for just invoiced our customers. This software is a hidden Jem. I tell everyone I know about it!!
Pros
Super easy format to navigate and understand. I had no issues with my customers when I switched softwares. The price is amazing compared to what I was using. My monthly subscription price was consistently going up. I live the fixed pricing.
Cons
I have Zero cons with Patriot Software so far.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Patriot Accounting sofware
Reviewed on 27/2/2024
Thankfully I write less than 10 checks per month. Patriot double counts each one so it's a...
Thankfully I write less than 10 checks per month. Patriot double counts each one so it's a constant chore to keep my bank statement and Patriot to balance.
Pros
This is a very robust accounting solution.
Cons
I wish I had paid more attention in college accounting. Unfortunately, ease of use is not a primary strength.
Response from Patriot Software
Thanks for your review Bob. We appreciate your candor, and would like to help you understand your accounting software better. We're confident that if you call our support team, we will be able to show you the best way to reconcile your account with your bank statement and give you tips on how to use the software efficiently.
- Industry: Accounting
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 5/11/2024
I am still learning all of the features. I like the software so far, as well as the great customer...
I am still learning all of the features. I like the software so far, as well as the great customer service.
Pros
Patriot Software is simple to use, and I recommend it to all of my service-based clients.
Cons
So far there is nothing I dislike about the software.
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Patriot Review
Reviewed on 4/3/2024
Very easy to use and a dependable customer service.
Very easy to use and a dependable customer service.
Pros
It is an American company that provides customer service based in the USA.
Cons
Patriot doesn't have a geolocation service integrated with employees' payroll.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer Satisfaction
Reviewed on 4/3/2024
You get what you pay for when choosing an inferior cost point.
You get what you pay for when choosing an inferior cost point.
Pros
They pick up the line when calling in to Customer Support.
Cons
Accessing the training videos is a hassle on top of a hassle. It was not a simplified process. [sensitive content hidden] explained that you need to select "Help Info" at the top of your screen, then type in whatever it is you are searching for. When initially performing a specific search under "Help Info", this would bring up articles rather than training videos. In this regard, the site is not user friendly. Additionally, in speaking with Customer Support over time I became aware there is a lack of clarity and individual support. The default response to a majority of my calls made for specific support in using the product was "I do not have an answer for you; go to our website and perform a search under "Help Info" or play around with it; you're smart." Customers do not always have time to do so and receiving a rote response when calling for "support" is not helpful in any case. Patriot Software Staff must be trained specifically for this reason.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
2024review
Reviewed on 29/8/2024
I like the value and overall experience. I would love it if could have billable expenses and a...
I like the value and overall experience. I would love it if could have billable expenses and a simple cashflow statement
Pros
Simplicity is nice and also like use of departments.
Cons
Reporting is lacking a cashflow statement. Software does not accommodate billing expenses.
Alternatives Considered
FreshBooks, Sage 50cloud Accounting, QuickBooks Online, Zoho Expense and XeroReasons for Choosing Patriot Accounting
Intuit is discontinuing desktop versionSwitched From
QuickBooks DesktopReasons for Switching to Patriot Accounting
The Price and ability to have departmentsResponse from Patriot Software
Thank you for the feedback, Peter. We're passing these comments on to the product team as we are always improving our functionality/
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Happy Business Owner
Reviewed on 1/10/2024
Overall they do what they say they do, good job. ., Nothing more but by the same token nothing less.
Overall they do what they say they do, good job. ., Nothing more but by the same token nothing less.
Pros
It's like having your own accountant at your finger tips.
Cons
I wish they would also handle all my yearly audits from my insurance company and also the State of Maryland yearly audits as well, my old accountant handled that for me.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good system, but could use some refinement.
Reviewed on 25/4/2024
As you can see, there are things that I feel need improvement, but all in all, I do like the...
As you can see, there are things that I feel need improvement, but all in all, I do like the program.
Pros
I can integrate it with payroll. It's pretty simple to use.
Cons
The idle time before log out needs to be done away with. I use my software dozens of times during the day and generally have to log back in about half of those times and the software apparently won't let my computer save the log in info so I have to enter it every time. I don't like that the payroll checks are not listed separately in the check register. Makes it aggravating when trying to reconcile with bank statement. I wish it would print the invoice numbers being paid on vendor checks. I would also like the "check all" choices to be gone. I would rather check the ones I need instead of first having to uncheck all. I also need to be able to enter vendor credits.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The software that lets me run my business without interfering with my clinic duties.
Reviewed on 8/10/2024
I’m an optometrist with basic business skills. Patriot Accounting gives me the tools I need without...
I’m an optometrist with basic business skills. Patriot Accounting gives me the tools I need without taking away a lot of time from my clinical responsibilities.
Pros
I can adjust the amount I need to cover payroll as often as needed. Adding new employees is a snap
Cons
Sometimes it’s hard to produce the reports I need such as for Workers Comp.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Patriot does great accounting.
Reviewed on 14/2/2023
Very well done and simple.
Very well done and simple.
Pros
This software has been helping our company do great with our accounting tasks. The entire accounting team loves how easily and efficiently it helps to get the work done.
Cons
So far, we are happy with it in general.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just implemented, switching from Quickbooks, getting used to software seems easy
Reviewed on 19/1/2023
Keeping books, invoicing
Keeping books, invoicing
Pros
Simplicity, price, ability to invoice, ability to work with our accountant
Cons
Setting up the beginning ledger is a bit frustrating. Cannot seem to get accounts to balance. Will end up having to refer to our accountant to make adjustments.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review needs and not just costs
Reviewed on 12/10/2022
Pros
There is no guessing. The portal will ask pointed questions to properly distribute costs and income appropriately.
Cons
Compared to what we had from other online service (QuickBooks) they ask a ton of questions, not only for current, but from previous entries. It was certainly an adjustment, although the results should be much better for all affected parties.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and responsive customer service
Reviewed on 6/1/2021
I do not use Patriot Accounting
I do not use Patriot Accounting
Pros
This software is easy to set up and even easier to use. I work for a small firm with only a couple of employees. Our payroll needs are fairly simple and Patriot is intuitive and has robust information available when needed.
Cons
There is nothing I dislike about Patriot. I guess it would be nice if there was a mobile app that allowed me to run payroll remotely from my desktop.
Alternatives Considered
QuickBooks PayrollReasons for Choosing Patriot Accounting
Paychex was far more expensive and required a lot more effort to do the things I need to do, so when I became the person in charge of dealing with payroll at our firm, I wanted to find an inexpensive option that was straight forward.Reasons for Switching to Patriot Accounting
I have always found Quickbooks to be overly complicated and not intuitive at all. We still use it to track our income and expenses to give to our accountants. While it seems like there are infinite ways to generate financial reports, that process always seems way more time consuming than it needs to be and often doesn't give me the info I'm looking for the first time, so I need to try several different reports before I get what I want.- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Customer Service
Reviewed on 29/5/2024
Overall I would give it a 4.5 on a scale of 1-5.. US based, professional yet relatable. And much...
Overall I would give it a 4.5 on a scale of 1-5.. US based, professional yet relatable. And much less expensive than some other popular brands that I won’t name.
Pros
The customer service is absolutely amazing. I’m definitely NOT a numbers or bookkeeping person, & I was skeptical about being able to use any accounting software, but even in some areas where I had a mess they worked with me to not only resolve but to understand the situation. I can’t say enough about how pleased I am.
Cons
I would love payment options of credit card or checking account
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Takes care of all of our Small Business Needs
Reviewed on 23/10/2023
Pros
Ease of use. Multiple reports. A must have for our business!!
Cons
Usually need to convert reports to other formats for my auditors or tax professionals. But is no biggie.
- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for small Non-profit
Reviewed on 23/5/2024
We reviewed Manny non-profit accounting packages. Patriot provided the best value for the number...
We reviewed Manny non-profit accounting packages. Patriot provided the best value for the number of users that our organization required. If does not include fund raising and tracking of gifts, which are not a requirement for our organization.
Pros
Easy to setup. When I had accounting questions the customer support was friendly and answered my questions.
Cons
Timing of credit card payments marked as paid in Patriot but funds not received for several days from Stripe. Not really an issue after you understand the process and how to reconcile the bank statements.
- Industry: Accounting
- Company size: Self Employed
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good Customer Service and a Decent Product
Reviewed on 26/3/2024
Overall, this is a pretty decent option although I still most of my accounting clients to other...
Overall, this is a pretty decent option although I still most of my accounting clients to other options.
Pros
Their customer service is good and the software is pretty easy to use. Their pricing is also reasonable.
Cons
It can be difficult moving from a different accounting program to this one. Some of the accounts payable entries are time consuming. Sometimes it seems like there are extra steps required that are unnecessary.
- Industry: Music
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Gets It Done With No Fuss Accounting Tool
Reviewed on 25/6/2024
Pros
It was a straightforward and easy to use tool to manage payroll. We didn't need a lot of bells and whistles, just something simple that could allow our teachers to see their bi-weekly paystubs and tax reporting at the end of the year.
Cons
Nothing, the tool helped a small business like ours provide the Accounting capabilities we needed.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy for the busy person that works and manages their business.
Reviewed on 13/4/2023
Accounting reports are professional and concise.
Accounting reports are professional and concise.
Pros
Easily keeps track of accts payables, payroll liabilities, and all other expense accounts.
Cons
I am not an accountant or even a bookkeeper, but I fill these rolls in my business. It appears a few IRS forms are not available and I would like a feature to keep track of self employment tax and estimated tax payments that may be due to help me better meet my tax responsibilities.
- Industry: Farming
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Couldn’t make this function
Reviewed on 21/11/2023
I didn’t have a good time with it. I couldn’t make it work for me.
I didn’t have a good time with it. I couldn’t make it work for me.
Pros
The hope I had before I tried it was the best part for me.
Cons
I couldn’t make it function for me- I really wanted to have this work for me.
Alternatives Considered
QuickBooks Online- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Love it.
Reviewed on 18/4/2023
positive
positive
Pros
Easy and almost idiot proof. I learned how to operate the software in minutes
Cons
I would like to be able to have my customers pay online. The company that did it for Patriot, was hard to deal with. That was a few months ago.
Alternatives Considered
QuickBooks OnlineReasons for Choosing Patriot Accounting
Ease of use. Customer supportSwitched From
QuickBooks EnterpriseReasons for Switching to Patriot Accounting
Ease of use- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Patriot: “streamlined software with a smile”
Reviewed on 20/2/2023
The value I receive from Patriot versus its competitors and the ability to talk with a customer...
The value I receive from Patriot versus its competitors and the ability to talk with a customer service rep with limited wait times. Thank you!
Pros
Pros: simplicity of use, high value with investment, ability to troubleshoot with a real person with limited Wait time!!
Cons
Cons: For any small business, to me, it far surpasses the market space for ease of use, customer service, and integration.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best in Class!
Reviewed on 19/5/2022
Exceedingly positive. I can't say enough about the professionalism and personal service provided...
Exceedingly positive. I can't say enough about the professionalism and personal service provided by Patriot's team. I am not an accountant, or bookkeeper, or tax consultant...and I don't want to be. Patriot's team gets that, and they treat us with respect and courtesy.
Pros
How much time do you have? I've used all of the major competitors in the field at some time or another. Patriot shares our values and beliefs, as evidenced in every interaction with them. The value for what they provide is unparalleled...not even close. Patriot has been completely transparent and there are no hidden fees or mysteries in function or cost. Patriot Software delivers what they promise and is always great to work with by phone or video conference. We feel like we are valued by them, and that is a plus for a small but growing business.
Cons
My only suggestion is, as always, integrations. I know "that other company" has been around a long time and exercises leverage on the industry. Patriot provides value and performs in a trustworthy and honest manner - we can wait for the integrations and grow with them.
Reasons for Switching to Patriot Accounting
Value, personal interaction, shared values- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Ehh..
Reviewed on 11/10/2022
I am not a fan. Since I started using patriot prices increased for me twice. And services have not...
I am not a fan. Since I started using patriot prices increased for me twice. And services have not changed.
Pros
It works great for what I have had the ability to use it for. However it’s very expensive considering for the last year o am only able to is it for onvoice tracking.
Cons
It works as should but software won’t link to my account so I am not able to use it for anything more then invoicing.