CYPHER Learning Reviews
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118 Reviews
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
NEO the one
Reviewed on 1/8/2022
Distance learning has become easier with NEO. The platform can be customized and can adapt to other...
Distance learning has become easier with NEO. The platform can be customized and can adapt to other platforms we are using.
Pros
The LMS is easy to navigate. Classes and folders can be customized and lessons are easily synced to child classes. Progess is easily tracked.
Cons
Attendance can still be improved if date ranges can be customized and counted per quarter or semester. It's quite time consuming to input dates one by one.
Response from CYPHER Learning
Your feedback is much appreciated, and we took it into consideration for future improvement on our attendance feature. A quick attendance tip that you may find interesting: you can add attendance as an activity and award points and badges automatically based on the students' attendance. This is a great way to motivate students to be present in your classes.
Kind regards, CYPHER LEARNING team.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Review
Reviewed on 11/8/2022
As an educator, NEO LMS made everything easier and more convenient. Reaching out to your learners...
As an educator, NEO LMS made everything easier and more convenient. Reaching out to your learners made easier with the messaging feature of this software and it makes online learning more enjoyable and fun.
Pros
NEO LMS is the perfect software in learning management. It gives the perfect features for the learners and at the same time for the educators. It has a feature that makes learning assessments and student's progress and development easier to track and record. The software is very organized as well and very student friendly. Even the beginners will not have a hard time using this software.
Cons
There are just times that NEO don't work because of some updates but nevertheless, it is for the software's improvement as well and at the same time, it doesn't take long.
Response from CYPHER Learning
Hello Clarissa, we are glad that you like NEO! CYPHER LEARNING strives to provide the best customer experience possible, and it brightens our day to know that we have done so.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Love NEO, but hate NEO LMS (the app)
Reviewed on 4/12/2018
Pros
Love how through apple classroom you can lock students to this app to force them to not cheat on a NEO quiz.
Cons
The app is very glitchy! Sometimes it just shuts down when a student is working in it. Also not all of the quiz features work on the app. The first time students log in to the app is very confusing for them since they have to exactly type in the name of their district.
Response from CYPHER Learning
We are very sorry for the unpleasant experience you've had using our mobile app. Your feedback is very well noted, and we will ensure that it reaches our Engineering team to fix the issues in our app. If you're still with us, please feel free to contact your dedicated ACE representative about this.
Kind regards, CYPHER LEARNING team.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
NEO LMS Review
Reviewed on 28/7/2022
Pros
There are various kinds of assignments that can be given to students and they are easy to keep track.
Cons
The attendance cannot be modified according to what the school needs.
Response from CYPHER Learning
Thank you for taking the time to leave us a review for NEO. We are taking note of your feedback for future improvement on our attendance feature. A quick attendance tip that you may find interesting: you can add attendance as an activity and award points and badges automatically based on the students' attendance. This is a great way to motivate them to be present in your classes.
Kind regards, CYPHER LEARNING team.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review
Reviewed on 28/7/2022
NEO LMS helped ease the checking of learners assessment. I am able embed my lessons and materials...
NEO LMS helped ease the checking of learners assessment. I am able embed my lessons and materials easily.
Pros
Easy to navigate. Most features are helpful in the teaching learning process
Cons
Attendance feature, needs to add some features like breaking down the dates into grading period.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Terrific Flexibility, Affordable, but be prepared to invest learning time
Reviewed on 30/11/2018
Very Good!
Very Good!
Pros
Flexible pricing plans that are reasonable. Has terrific add on features and customization. The tech support is very responsive, thorough, and 24 hours on weekdays. Love that there is an App as a learner choice. Frequent updates enhance my administrator experience regularly.
Cons
1) Training aids will get you started but you have to spend a great deal of time, and trial and error in learning to manage your LMS, build courses, etc. 2) I lost some completion data records where there should of been a hard stop warning that this could happen before I made the change. 3) There is no weekend tech support which I would likely use only occasionally. 4) I can't configure slides to move horizontally in a single slide click through fashion. Rather, I have to either load them individually or leave it as a vertical scroll through of the entire deck.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best student interaction platform
Reviewed on 26/8/2017
Pros
It inculcates many features that transfers the real life classroom into an LMS portal. The last seen sessions of students, the various assignment formats and clear grading system are what I love the most.
Cons
It is very complex to be used, it needs a lot of practise and support to get the actual knowledge of.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Robust, Customizable LMS
Reviewed on 27/11/2018
It's been an overall positive experience. If given the option to purchase an LMS all over again, I...
It's been an overall positive experience. If given the option to purchase an LMS all over again, I would choose Matrix.
Pros
I love that Matrix is very customizable and is basically a blank slate for our needs. We can do nearly anything we need with it.
Cons
I don't love that it's not intuitive for everyone in the beginning. I've been using the system for two years and am the main point of contact at my 5000 person organization for the LMS and I still don't know how to use some of the features. A more organized, intuitive interface would be worth slightly more money.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Beautiful platform
Reviewed on 5/8/2019
Stress free experience. I’m always emailed about new assignments, grades and comments. Submissions...
Stress free experience. I’m always emailed about new assignments, grades and comments. Submissions are easy.
Pros
I like this platform more than others I’ve tried. I’ve used Moodle for many years and recently changed schools. Neo is much more user friendly, has beautiful design, and is easy to navigate from desktop or phone. I also like that it allows Face ID to log in.
Cons
Didn’t notice any cons except i’d prefer more options for editing text in the discussion.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
our platform
Reviewed on 30/11/2018
Storing resources, gathering marks of students. Creating quizzes and receiving work via Turnitin.
Storing resources, gathering marks of students. Creating quizzes and receiving work via Turnitin.
Pros
The quizzes and the storage of resources
Cons
Absentees, marks, schedules, accounts and reports cannot be printed from this platform.
It is not IOS friendly
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Organized and Accessible
Reviewed on 28/7/2022
It helps facilitate the learner to their worksheet and other school work. It also makes things...
It helps facilitate the learner to their worksheet and other school work. It also makes things possible for educators.
Pros
The worksheet and activities in where in you can make engagement to the learners and facilitator to less in work and improve the capabilities of the learner.
Cons
Some features are not easy to navigate if you don't have knowledge about it.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
NEO LMS review
Reviewed on 2/8/2022
NEO LMS is an excellent platform to use as a virtual classroom as it provides varied assessments...
NEO LMS is an excellent platform to use as a virtual classroom as it provides varied assessments and it is manageable.
Pros
What I admire about NEO LMS is how it is easy to navigate. It also provides different and varied assessments to choose from.
Cons
I think one thing to improve in NEO LMS is that students should also be notifed when the teacher gives an assignment using Content Page.
Response from CYPHER Learning
Thank you so much for your feedback; this is extremely useful for our team. We'd also like to thank you for your suggestions; we'll make sure to keep you posted on further improvements and product updates in the future.
Kind regards, CYPHER LEARNING team.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Neo 101
Reviewed on 12/8/2022
Neo helped me to set up a user friendly virtual classroom. Assignments were easily created and...
Neo helped me to set up a user friendly virtual classroom. Assignments were easily created and synced to child classes. It allowed me to check on the progress of students from time to time.
Pros
Ease in organizing assessments. Neo provided a virtual platform to organize assessments for student learning thru their assignments feature.
Cons
The attendance. It would've been better if we can divide the dates into quarter/grading period.
Response from CYPHER Learning
Hi Jean, we appreciate you taking the time to provide feedback on NEO! We find your suggestion very insightful and will also check if these changes can be implemented in future releases. We would also be happy if you could share this with us via our Suggestion area of the Help Desk. Besides, please feel free to contact your dedicated ACE representative about this.
Kind regards, CYPHER LEARNING team.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
NEO LMS Review
Reviewed on 1/8/2022
It was great and light because NEO is easy to navigate and very convenient specially in giving...
It was great and light because NEO is easy to navigate and very convenient specially in giving assignments and scoring them.
Pros
Easy to navigate. The features can be learned in minutes without difficulty.
Cons
Assignments from the mother/parent class doesn't sync properly (seldom)
Response from CYPHER Learning
Thank you for taking the time to leave us a review for NEO. Your responses will assist us in better serving you and other users in the future.
Kind regards, CYPHER LEARNING team.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Neo Lms
Reviewed on 23/9/2022
Pros
The gamification, activities, and assessments help move away from the traditional pencil and paper activities.
Cons
Errors like http errors appear from time to time. Night mode is still buggy.
Response from CYPHER Learning
Thank you so much for taking the time to share your thoughts on NEO! We will make sure to keep you posted on further improvements and product updates in the future. If you'd like to discuss how we could have improved your experience, please contact your dedicated ACE representative.
Kind regards, CYPHER LEARNING team.
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Overall great product, not so admin friendly
Reviewed on 27/9/2018
As mentioned, overall the product is great and is doing what we need it to do, so far. It has been...
As mentioned, overall the product is great and is doing what we need it to do, so far. It has been a long and slow process getting things off the ground as we are learning as we go since there are no user manuals even for the admin functions. There is still so much more that we want to do and believe MATRIX will be able to, it's just taking the time to figure out how to do it.
Pros
There are a lot of features that can be turned on/off. It seems to have everything we need to accomplish out goals for an LMS.
Cons
There could be better documentation, there are not user manuals at all. Searching for help is time consuming and may not always get exactly what you are looking for. You have to implement a lot of things to discover how they work. Wish the relationship was more of a partnership; we are on our own pretty much until we message for help and that can even take a while to get the response we need. Wish there was someone we could call to get direct answers.
Response from CYPHER Learning
Hi Donna, thank you for your feedback. We do have user manuals for all types of users: administrators, instructors, and learners. The guides can be found on our website https://www.matrixlms.com/info/resources#section2 or in the platform in the Help Center, under Getting started guides. I hope this helps and please let us know if you need assistance with something in particular.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
User's Point of Review
Reviewed on 28/7/2022
It's always exciting to create my lessons, activities, and assessment for my student. The awesome...
It's always exciting to create my lessons, activities, and assessment for my student. The awesome features of LMS make it easier for students to learn. It also boost my confidence in presenting my lessons.
Pros
I like most the way we can organizer our own lessons and make it interactive. It also allows other websites to be embedded within the LMS.
Cons
The synchronization of lessons are sometimes not functioning.
- Industry: Cosmetics
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional platform. The Team @ Matrix go Above & Beyond
Reviewed on 25/7/2022
Satisfied.
Satisfied.
Pros
Visual Portal Editor & Access/Discount Codes.
Cons
Users once deactivated can't re-do the same course to refresh their knowledge without creating a new account/email.
- Industry: Primary/Secondary Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Review of NEO LMS (LanSchool)
Reviewed on 4/12/2018
Overall, it has been helpful.
Overall, it has been helpful.
Pros
I like that they make improvements, add new features.
Cons
Overall, no issues that I don't like. There are a few features that I would change (instead of having to remember to "give" an assignment, have a box that automatically comes up and asks you if you want to go ahead and give it, that way you don't forget) but overall no complaints.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This has worked GREAT for our Church's Religious Education program!
Reviewed on 22/8/2017
It allows us to connect with students who otherwise would not participate in Religious Education.
It allows us to connect with students who otherwise would not participate in Religious Education.
Pros
This allows us to offer an alternative to our gathered program. It gives the students an experience that might even be better than the kids have in class, while still connecting with people from the parish who are responding to and commenting on their work. Making the classes really fun, involving and creative was much easier than I had expected!
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best LMS!
Reviewed on 5/11/2016
We use NEO LMS for short online continuing education courses. Almost never students make question...
We use NEO LMS for short online continuing education courses. Almost never students make question about the navigation and funcionality. The organization is as pedagogical as it can be. Rubrics are an espectacular tool to give feedback to the student participation in forums, discutions, debates and other tasks. We make all the presential and hybrid classes complete paperless, and the full online students enjoy the liberty of learning on the go.
Pros
User friendly.
Cons
We like to have dual dates for the task that have multiple parts.
- Industry: Education Management
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
NEO is easy to use, delivers what it says it will, and is easily customized.
Reviewed on 27/8/2017
We get interactivity with the kids and the ability to both do teacher-led and self-paced activities....
We get interactivity with the kids and the ability to both do teacher-led and self-paced activities. The adding of standards to assignments and quizzes and the ability to see a master wheel for each student is incredible. The gamification features work perfectly for our gaming and coding focused middle school.
Pros
The ability to apply standards to assignments and quizzes and see mastery wheels for each student based on those standards is FANTASTIC! With our focus on gamification, we can award badges and points, set up leaderboards and more! It's perfect for the unique, highly personalized learning that we focus on in our school.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Students and teachers both find this LMS very easy to use, and to be able to customize is...
Reviewed on 22/8/2017
The price is perfect. Students and Teachers advise me of the ease of use and the aesthetic appeal...
The price is perfect. Students and Teachers advise me of the ease of use and the aesthetic appeal of the LMS.
Pros
The ease of use, the visual appeal and the ability to customize the LMS to reflect individual schools.
Cons
It would be wonderful if discussions could have peer reviews and liking. In addition, if there were more options for the type of test questions such as drag and drop.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Product works well, pretty easy to use basic functions.. I use it for teaching university...
Reviewed on 26/8/2017
Quick start-up; easy to archive past classes; smooth integration of flipped classroom materials...
Quick start-up; easy to archive past classes; smooth integration of flipped classroom materials into the system.
Pros
Ability to give access to adjunct staff, off-site, and cross department staff to create courses. Nice canvas for creating leasson. Customer support is very responsive and good!
Cons
The online documentation is too simplistic. There needs to be some more advanced documentation for power users or administrators. The options for setting up and administering tests could be improved.
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Highly customizable LMS that works well for administration and academics management.
Reviewed on 28/8/2017
Pros
- Flexibility of how much of the entire systems potential you want to use.
- Pleasant interface is easy to use for people of all ages.
Cons
- Mobile App is virtually equivalent to using a phone browser and is not always very mobile-friendly.
- There's still a general clunky feeling to the whole interface (even on desktop). Slightly improving the aesthetics can go a long way.