CYPHER Learning

4.5 (118)
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NEO is an intelligent learning platform (ILP) for K-20.

Overall rating

4.5 /5
(118)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.2/5
Customer Support
4.3/5

94%
recommended this app
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118 Reviews

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

NEO the one

Reviewed on 1/8/2022

Distance learning has become easier with NEO. The platform can be customized and can adapt to other...

Distance learning has become easier with NEO. The platform can be customized and can adapt to other platforms we are using.

Pros

The LMS is easy to navigate. Classes and folders can be customized and lessons are easily synced to child classes. Progess is easily tracked.

Cons

Attendance can still be improved if date ranges can be customized and counted per quarter or semester. It's quite time consuming to input dates one by one.

Response from CYPHER Learning

Your feedback is much appreciated, and we took it into consideration for future improvement on our attendance feature. A quick attendance tip that you may find interesting: you can add attendance as an activity and award points and badges automatically based on the students' attendance. This is a great way to motivate students to be present in your classes.

Kind regards, CYPHER LEARNING team.

Clarissa
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Review

Reviewed on 11/8/2022

As an educator, NEO LMS made everything easier and more convenient. Reaching out to your learners...

As an educator, NEO LMS made everything easier and more convenient. Reaching out to your learners made easier with the messaging feature of this software and it makes online learning more enjoyable and fun.

Pros

NEO LMS is the perfect software in learning management. It gives the perfect features for the learners and at the same time for the educators. It has a feature that makes learning assessments and student's progress and development easier to track and record. The software is very organized as well and very student friendly. Even the beginners will not have a hard time using this software.

Cons

There are just times that NEO don't work because of some updates but nevertheless, it is for the software's improvement as well and at the same time, it doesn't take long.

Response from CYPHER Learning

Hello Clarissa, we are glad that you like NEO! CYPHER LEARNING strives to provide the best customer experience possible, and it brightens our day to know that we have done so.

Cailee
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

Love NEO, but hate NEO LMS (the app)

Reviewed on 4/12/2018

Pros

Love how through apple classroom you can lock students to this app to force them to not cheat on a NEO quiz.

Cons

The app is very glitchy! Sometimes it just shuts down when a student is working in it. Also not all of the quiz features work on the app. The first time students log in to the app is very confusing for them since they have to exactly type in the name of their district.

Response from CYPHER Learning

We are very sorry for the unpleasant experience you've had using our mobile app. Your feedback is very well noted, and we will ensure that it reaches our Engineering team to fix the issues in our app. If you're still with us, please feel free to contact your dedicated ACE representative about this.

Kind regards, CYPHER LEARNING team.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

NEO LMS Review

Reviewed on 28/7/2022

Pros

There are various kinds of assignments that can be given to students and they are easy to keep track.

Cons

The attendance cannot be modified according to what the school needs.

Response from CYPHER Learning

Thank you for taking the time to leave us a review for NEO. We are taking note of your feedback for future improvement on our attendance feature. A quick attendance tip that you may find interesting: you can add attendance as an activity and award points and badges automatically based on the students' attendance. This is a great way to motivate them to be present in your classes.

Kind regards, CYPHER LEARNING team.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review

Reviewed on 28/7/2022

NEO LMS helped ease the checking of learners assessment. I am able embed my lessons and materials...

NEO LMS helped ease the checking of learners assessment. I am able embed my lessons and materials easily.

Pros

Easy to navigate. Most features are helpful in the teaching learning process

Cons

Attendance feature, needs to add some features like breaking down the dates into grading period.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Terrific Flexibility, Affordable, but be prepared to invest learning time

Reviewed on 30/11/2018

Very Good!

Very Good!

Pros

Flexible pricing plans that are reasonable. Has terrific add on features and customization. The tech support is very responsive, thorough, and 24 hours on weekdays. Love that there is an App as a learner choice. Frequent updates enhance my administrator experience regularly.

Cons

1) Training aids will get you started but you have to spend a great deal of time, and trial and error in learning to manage your LMS, build courses, etc. 2) I lost some completion data records where there should of been a hard stop warning that this could happen before I made the change. 3) There is no weekend tech support which I would likely use only occasionally. 4) I can't configure slides to move horizontally in a single slide click through fashion. Rather, I have to either load them individually or leave it as a vertical scroll through of the entire deck.

Manal
Manal
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best student interaction platform

Reviewed on 26/8/2017

Pros

It inculcates many features that transfers the real life classroom into an LMS portal. The last seen sessions of students, the various assignment formats and clear grading system are what I love the most.

Cons

It is very complex to be used, it needs a lot of practise and support to get the actual knowledge of.

Verified Reviewer
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Robust, Customizable LMS

Reviewed on 27/11/2018

It's been an overall positive experience. If given the option to purchase an LMS all over again, I...

It's been an overall positive experience. If given the option to purchase an LMS all over again, I would choose Matrix.

Pros

I love that Matrix is very customizable and is basically a blank slate for our needs. We can do nearly anything we need with it.

Cons

I don't love that it's not intuitive for everyone in the beginning. I've been using the system for two years and am the main point of contact at my 5000 person organization for the LMS and I still don't know how to use some of the features. A more organized, intuitive interface would be worth slightly more money.

Daria
Daria
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Beautiful platform

Reviewed on 5/8/2019

Stress free experience. I’m always emailed about new assignments, grades and comments. Submissions...

Stress free experience. I’m always emailed about new assignments, grades and comments. Submissions are easy.

Pros

I like this platform more than others I’ve tried. I’ve used Moodle for many years and recently changed schools. Neo is much more user friendly, has beautiful design, and is easy to navigate from desktop or phone. I also like that it allows Face ID to log in.

Cons

Didn’t notice any cons except i’d prefer more options for editing text in the discussion.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

our platform

Reviewed on 30/11/2018

Storing resources, gathering marks of students. Creating quizzes and receiving work via Turnitin.

Storing resources, gathering marks of students. Creating quizzes and receiving work via Turnitin.

Pros

The quizzes and the storage of resources

Cons

Absentees, marks, schedules, accounts and reports cannot be printed from this platform.
It is not IOS friendly

Evelita
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Organized and Accessible

Reviewed on 28/7/2022

It helps facilitate the learner to their worksheet and other school work. It also makes things...

It helps facilitate the learner to their worksheet and other school work. It also makes things possible for educators.

Pros

The worksheet and activities in where in you can make engagement to the learners and facilitator to less in work and improve the capabilities of the learner.

Cons

Some features are not easy to navigate if you don't have knowledge about it.

Alyssa Jane
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NEO LMS review

Reviewed on 2/8/2022

NEO LMS is an excellent platform to use as a virtual classroom as it provides varied assessments...

NEO LMS is an excellent platform to use as a virtual classroom as it provides varied assessments and it is manageable.

Pros

What I admire about NEO LMS is how it is easy to navigate. It also provides different and varied assessments to choose from.

Cons

I think one thing to improve in NEO LMS is that students should also be notifed when the teacher gives an assignment using Content Page.

Response from CYPHER Learning

Thank you so much for your feedback; this is extremely useful for our team. We'd also like to thank you for your suggestions; we'll make sure to keep you posted on further improvements and product updates in the future.

Kind regards, CYPHER LEARNING team.

Jean
Overall rating
  • Industry: E-Learning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Neo 101

Reviewed on 12/8/2022

Neo helped me to set up a user friendly virtual classroom. Assignments were easily created and...

Neo helped me to set up a user friendly virtual classroom. Assignments were easily created and synced to child classes. It allowed me to check on the progress of students from time to time.

Pros

Ease in organizing assessments. Neo provided a virtual platform to organize assessments for student learning thru their assignments feature.

Cons

The attendance. It would've been better if we can divide the dates into quarter/grading period.

Response from CYPHER Learning

Hi Jean, we appreciate you taking the time to provide feedback on NEO! We find your suggestion very insightful and will also check if these changes can be implemented in future releases. We would also be happy if you could share this with us via our Suggestion area of the Help Desk. Besides, please feel free to contact your dedicated ACE representative about this.

Kind regards, CYPHER LEARNING team.

Ciara
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NEO LMS Review

Reviewed on 1/8/2022

It was great and light because NEO is easy to navigate and very convenient specially in giving...

It was great and light because NEO is easy to navigate and very convenient specially in giving assignments and scoring them.

Pros

Easy to navigate. The features can be learned in minutes without difficulty.

Cons

Assignments from the mother/parent class doesn't sync properly (seldom)

Response from CYPHER Learning

Thank you for taking the time to leave us a review for NEO. Your responses will assist us in better serving you and other users in the future.

Kind regards, CYPHER LEARNING team.

Robelei
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Neo Lms

Reviewed on 23/9/2022

Pros

The gamification, activities, and assessments help move away from the traditional pencil and paper activities.

Cons

Errors like http errors appear from time to time. Night mode is still buggy.

Response from CYPHER Learning

Thank you so much for taking the time to share your thoughts on NEO! We will make sure to keep you posted on further improvements and product updates in the future. If you'd like to discuss how we could have improved your experience, please contact your dedicated ACE representative.

Kind regards, CYPHER LEARNING team.

Donna
Overall rating
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Overall great product, not so admin friendly

Reviewed on 27/9/2018

As mentioned, overall the product is great and is doing what we need it to do, so far. It has been...

As mentioned, overall the product is great and is doing what we need it to do, so far. It has been a long and slow process getting things off the ground as we are learning as we go since there are no user manuals even for the admin functions. There is still so much more that we want to do and believe MATRIX will be able to, it's just taking the time to figure out how to do it.

Pros

There are a lot of features that can be turned on/off. It seems to have everything we need to accomplish out goals for an LMS.

Cons

There could be better documentation, there are not user manuals at all. Searching for help is time consuming and may not always get exactly what you are looking for. You have to implement a lot of things to discover how they work. Wish the relationship was more of a partnership; we are on our own pretty much until we message for help and that can even take a while to get the response we need. Wish there was someone we could call to get direct answers.

Response from CYPHER Learning

Hi Donna, thank you for your feedback. We do have user manuals for all types of users: administrators, instructors, and learners. The guides can be found on our website https://www.matrixlms.com/info/resources#section2 or in the platform in the Help Center, under Getting started guides. I hope this helps and please let us know if you need assistance with something in particular.

Karyl Jane
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User's Point of Review

Reviewed on 28/7/2022

It's always exciting to create my lessons, activities, and assessment for my student. The awesome...

It's always exciting to create my lessons, activities, and assessment for my student. The awesome features of LMS make it easier for students to learn. It also boost my confidence in presenting my lessons.

Pros

I like most the way we can organizer our own lessons and make it interactive. It also allows other websites to be embedded within the LMS.

Cons

The synchronization of lessons are sometimes not functioning.

Kai
Overall rating
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional platform. The Team @ Matrix go Above & Beyond

Reviewed on 25/7/2022

Satisfied.

Satisfied.

Pros

Visual Portal Editor & Access/Discount Codes.

Cons

Users once deactivated can't re-do the same course to refresh their knowledge without creating a new account/email.

Anna
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Review of NEO LMS (LanSchool)

Reviewed on 4/12/2018

Overall, it has been helpful.

Overall, it has been helpful.

Pros

I like that they make improvements, add new features.

Cons

Overall, no issues that I don't like. There are a few features that I would change (instead of having to remember to "give" an assignment, have a box that automatically comes up and asks you if you want to go ahead and give it, that way you don't forget) but overall no complaints.

Annie
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This has worked GREAT for our Church's Religious Education program!

Reviewed on 22/8/2017

It allows us to connect with students who otherwise would not participate in Religious Education.

It allows us to connect with students who otherwise would not participate in Religious Education.

Pros

This allows us to offer an alternative to our gathered program. It gives the students an experience that might even be better than the kids have in class, while still connecting with people from the parish who are responding to and commenting on their work. Making the classes really fun, involving and creative was much easier than I had expected!

José
Overall rating
  • Industry: Higher Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best LMS!

Reviewed on 5/11/2016

We use NEO LMS for short online continuing education courses. Almost never students make question...

We use NEO LMS for short online continuing education courses. Almost never students make question about the navigation and funcionality. The organization is as pedagogical as it can be. Rubrics are an espectacular tool to give feedback to the student participation in forums, discutions, debates and other tasks. We make all the presential and hybrid classes complete paperless, and the full online students enjoy the liberty of learning on the go.

Pros

User friendly.

Cons

We like to have dual dates for the task that have multiple parts.

Kim
Overall rating
  • Industry: Education Management
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

NEO is easy to use, delivers what it says it will, and is easily customized.

Reviewed on 27/8/2017

We get interactivity with the kids and the ability to both do teacher-led and self-paced activities....

We get interactivity with the kids and the ability to both do teacher-led and self-paced activities. The adding of standards to assignments and quizzes and the ability to see a master wheel for each student is incredible. The gamification features work perfectly for our gaming and coding focused middle school.

Pros

The ability to apply standards to assignments and quizzes and see mastery wheels for each student based on those standards is FANTASTIC! With our focus on gamification, we can award badges and points, set up leaderboards and more! It's perfect for the unique, highly personalized learning that we focus on in our school.

Gladys
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Students and teachers both find this LMS very easy to use, and to be able to customize is...

Reviewed on 22/8/2017

The price is perfect. Students and Teachers advise me of the ease of use and the aesthetic appeal...

The price is perfect. Students and Teachers advise me of the ease of use and the aesthetic appeal of the LMS.

Pros

The ease of use, the visual appeal and the ability to customize the LMS to reflect individual schools.

Cons

It would be wonderful if discussions could have peer reviews and liking. In addition, if there were more options for the type of test questions such as drag and drop.

George
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Product works well, pretty easy to use basic functions.. I use it for teaching university...

Reviewed on 26/8/2017

Quick start-up; easy to archive past classes; smooth integration of flipped classroom materials...

Quick start-up; easy to archive past classes; smooth integration of flipped classroom materials into the system.

Pros

Ability to give access to adjunct staff, off-site, and cross department staff to create courses. Nice canvas for creating leasson. Customer support is very responsive and good!

Cons

The online documentation is too simplistic. There needs to be some more advanced documentation for power users or administrators. The options for setting up and administering tests could be improved.

Ahmed Tariq
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Highly customizable LMS that works well for administration and academics management.

Reviewed on 28/8/2017

Pros

- Flexibility of how much of the entire systems potential you want to use.
- Pleasant interface is easy to use for people of all ages.

Cons

- Mobile App is virtually equivalent to using a phone browser and is not always very mobile-friendly.
- There's still a general clunky feeling to the whole interface (even on desktop). Slightly improving the aesthetics can go a long way.