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482 Reviews

- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Duo Security Review
Reviewed on 7/1/2020
I have used Duo Security since the university I work at implemented it a few years ago for our duo...
I have used Duo Security since the university I work at implemented it a few years ago for our duo login. It has been easy to use and I have enjoyed it since they implemented it. I have used the app for the quick login and it has been great!
Pros
This software is easy to use. Once my work shifted to this, I was able to easily understand and pick it up. Having the app on my phone also makes the duo authentication very quick or sometimes I will also have the system call me! Either way, it is great.
Cons
There are no cons about the software. I think it is a really great option for a duo authentication and I have nothing negative to say about it.
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
"Streamline Your Security with Duo: The Ultimate Solution for Easy and Effective Protection"
Reviewed on 17/3/2023
Pros
Duo Security is a popular vendor that offers a cloud-based multifactor authentication (MFA) solution, which provides many benefits, such as:1. Strong Authentication: Duo Security provides strong authentication to secure access to your applications, devices, and data. Its MFA solution helps to ensure that only authorized users can access sensitive information, preventing unauthorized access.2. Easy Integration: Duo Security can easily integrate with a variety of applications, such as VPNs, cloud applications, and on-premise solutions. This makes it easy to add an extra layer of security to your existing IT infrastructure.3. User-Friendly: Duo Security is user-friendly and easy to use. It offers a range of authentication methods, including push notifications, SMS, phone call, and biometrics, making it convenient for users to access their accounts.4. Comprehensive Dashboard: Duo Security offers a comprehensive dashboard that allows you to monitor and manage authentication events, track device compliance, and gain insights into your security posture.5. Security Features: Duo Security offers several security features, such as device visibility and control, policy enforcement, and adaptive access policies. These features help to ensure that your organization's security policies are enforced, and only authorized users can access sensitive information.
Cons
Some potential cons of Duo Security may include:1. Cost: Some users may find the cost of Duo Security to be higher than other security solutions in the market.2. Integration: While Duo Security integrates with many applications and platforms, some users may experience difficulties in integrating with specific systems or may require additional configuration to work effectively.3. User Interface: Some users may find the Duo Security user interface to be confusing or not as intuitive as other security solutions they have used in the past.4. Customer Support: Some users have reported experiencing slow response times or limited support options from Duo Security's customer support team.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Duo Mobile
Reviewed on 29/7/2022
Overall, because of these two experiences. I am genuinely going to look into an alternative option...
Overall, because of these two experiences. I am genuinely going to look into an alternative option and preferably leave Duo as a personal preference. I love how secure it is but it's not okay to have a safety exit that doesn't work - like come on?
Pros
No one will ever get in to your apps or info
Cons
If you need to get in, you won't be able to. I had a phone stolen, and then unfortunately lost not long after I got a new phone. I had my back up codes saved when when the first one was stolen - did not let me into any of my apps and the worst part is - they give you 8-10 codes to use for a 'back up'. When the first one was stolen, I was extra safe and careful and then I sadly lost that one and I could, once again, not get into a single app using my back up codes.
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Authentication using DUO PUSH
Reviewed on 5/7/2023
Working for several years. Easy to use and no disruptions in the service.
Working for several years. Easy to use and no disruptions in the service.
Pros
Very wasy to use. No much more to say, it´s simple and works very well. It can be integrated with lot of apps.
Cons
Sometimes using WIFI networks take some seconds to receive push. I have 1GB optic fiber, don´t think so itcould be due WIFI. Perhaps it´s the handset WIFI module. When I use with mobile data connection it is immediate.
- Industry: Media Production
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Does exactly what it does!
Reviewed on 29/3/2023
Really, my experience is very positive. When I am disappointed, it is usually because it work well...
Really, my experience is very positive. When I am disappointed, it is usually because it work well All The Time so I expect to be perfect, but perfect it a high bar to set for anything. I use three different Dual Auth apps and three physical tokens for different applications and Duo it in the top two in terms for favorite in ease to use.
Pros
The PUSH to mobile functionality is just about as easy to use as you can get. Also, I can use the same app for different authentication of different unrelated systems.
Cons
The Duo PUSH does not ALWAYS work 100% of the time, but does work 90%. Usually when inside or around electronics, but that is to be expected like with text messages or regular phone calls.
- Industry: Research
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
I love the different options provided for authentication
Reviewed on 18/5/2023
Pros
I love the different options provided for authentication such as duo push, phone code, and phone call. These options make it more accessible to use the software. In instances where I can't use my phone, I can simply use a code for authentication. I also like that some sites allow me to authenticate just once a week as opposed to every time. Furthermore, I like how it can connect to my other devices. I often use my Apple watch to accept the Duo code and it makes it just much easier to use.
Cons
Sometimes the code doesn't work and I have to write down a bunch of code to find one that works
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Duo Security Review
Reviewed on 9/6/2023
I use DUO to sign in securely into my work computer. I haven't had any issues and I'm able to add...
I use DUO to sign in securely into my work computer. I haven't had any issues and I'm able to add as many computers and devices on there as I want.
Pros
I like how quick my computer is able to communicate with the app on my smart phone in order to log me into my computer quickly and safely.
Cons
It took some knowledge from my IT team in order for me to use the app properly. So some training is needed and it would be nice for a have quick help guide.
- Industry: Renewables & Environment
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Convenient tool for access control
Reviewed on 26/6/2023
Overall, I am satisfied with this application, mainly due to its simplicity, fairly good reliability...
Overall, I am satisfied with this application, mainly due to its simplicity, fairly good reliability and extensive integration possibilities with other tools.
Pros
An easy-to-configure two-factor authentication tool with a simple and clear interface. It can be integrated into an existing environment regardless of platform or OS. It also has logging and monitoring functions.
Cons
Sometimes I don't get push messages or I get two at once, which sometimes takes a long time and can be frustrating when you need to access resources quickly.
- Industry: Recreational Facilities & Services
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Duo Security is Duo Thumbs Up!
Reviewed on 6/6/2023
Overall, I can confidently navigate the digital landscape with Duo Push Login, knowing my informatio...
Overall, I can confidently navigate the digital landscape with Duo Push Login, knowing my information is secure. Their real-time verification gives me confidence in the protection of my online accounts.
Pros
Using Duo Push Login has been a game-changer for enhancing my online security and providing peace of mind—there is versatility and compatibility across various platforms and devices. The flexibility it offers makes it convenient for both personal and professional use.
Cons
Duo Push Login relies on having a compatible mobile device and an active internet connection. If I misplace or lose my device, or if it runs out of battery, I may need help accessing my accounts or be unable to access them all together.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Secure with Duo
Reviewed on 1/12/2022
Very easy, super convenient and not a time waster
Very easy, super convenient and not a time waster
Pros
I liked how after the app was downloaded, you only had to sync it with your system one time and then it just requires a press on the “ok”, which takes less than a minute
Cons
It was a bit difficult to first sync with the software, but didn’t take longer than 5 minutes
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Two-factor authentication that just works!
Reviewed on 30/9/2019
Our organization has been using Duo Security two-factor authentication for years. The entire...
Our organization has been using Duo Security two-factor authentication for years. The entire solution is incredibly reliable. The mobile app works great and is very easy to use. End-users can quickly and easily enroll their own devices via a self-service portal. This is very convenient whenever you get a new phone. Approval notifications can also be sent via phone, text or push. Push notifications are also supported on the Apple Watch. Although it's rarely needed, online support documentation is very robust. The best thing about Duo Security is...it just works, every time.
Pros
- User-friendly self-service portal for new device enrollment and management
- New account setup is easily done via scanning a QR code
- Multiple options for approval codes or notifications including phone, text or push (includes Apple Watch)
- Push notifications can be approved directly from the iOS lock screen
- Approval is also compatible with Face ID on iOS devices
- One-time bypass codes can be used for lost devices or temporary access
- Support for Universal 2nd Factor (U2F) security tokens
- Great online support and documentation library
- Flexible subscription plans with affordable pricing
Cons
When using an outdated version of the app, iOS push notifications just stop working without any error message or notification

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Amazing Two-Factor Authenticator
Reviewed on 21/9/2019
Great experience, user friendly and having this installed as an app on your Smartphone and not a...
Great experience, user friendly and having this installed as an app on your Smartphone and not a physical key is amazing!
Pros
You get push notifications instantly, and you don't even need to get into the app, it can display a notification in your notifications bar (Android User) and you can approve/deny from there. Also, if by mistake you deny the login attempt, it gives you a "second chance" to get into the app itself and approve it.
Cons
Nothing to complain about this as of now, I was an RSA SecurID user and having to carry that small key was a nightmare. One thing I'd like is to get Duo Security for Windows, I work remotely and I could have that installed on my home's PC. What if I get my phone stolen and unable to buy a new one???
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
A simple solution that works
Reviewed on 20/5/2023
Duo Security performs as it claims and works well. It's simple, and I don't have to think when...
Duo Security performs as it claims and works well. It's simple, and I don't have to think when using it, which is great.
Pros
I like the convenience factor most. Some two-factor authentication solutions take some time (entering a code, etc.), but I love how Duo has an Apple Watch widget that allows me to make a single click to authenticate. I also appreciate the simplicity of the UI. I also like the QR code pairing that some sites have to set up the Duo config. It's quick and easy.
Cons
I have no complaints, so it's difficult to write about what I like least. If I were forced to make a suggestion, it would be to make the mobile app more visually appealing.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Easy to Use and Effective
Reviewed on 22/9/2020
I am able to log in remotely and do my work from home, which has been very important with the...
I am able to log in remotely and do my work from home, which has been very important with the pandemic.
Pros
It is very easy to go to the app and generate a code on my device that I can then type into my login screen for my work laptop. Within seconds, I'm able to securely log into my system and be connected remotely. It is much more user-friendly and hassle-free than the last software we used for it.
Cons
I don't have anything specifically bad to say about this software . It does what I need it to do and it hasn't caused any issues.
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Increase the security of your accounts
Reviewed on 15/4/2020
I like to app and I recommend it to anyone who wants to increase the security of the accounts.
I like to app and I recommend it to anyone who wants to increase the security of the accounts.
Pros
It has been three years that I'm using Duo. This is the app that my university has decided to use to increase the security of accounts of faculties and students. I feel secure when I use the app. You can use several options for second authorization. it can send a push message to your mobile, you can enter a passcode, which is great. In addition, it does not take too much time to confirm the authorization.
Cons
I think it is a nice app. But I think if it had some other options to log in, that would be great. I myself prefer receiving a passcode in my email rather than using my cell phone all the time. All in all, I think if they work on the app and improve some sections, it would get better and better.
- Industry: Nonprofit Organisation Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
An added layer of security when working remotely
Reviewed on 5/5/2020
Duo Security offers us the ability to work away from the office with minimal fear of having...
Duo Security offers us the ability to work away from the office with minimal fear of having sensitive material exposed to unauthorized users. Working from home is often essential, so I'm glad we have Duo Security to help make it possible.
Pros
Duo Security effectively enables users to securely access their organization's network. Once you've signed in on your computer, a push notification is sent to your smartphone. Just click to approve it, and you are securely connected to the network. An unauthorized user would be unable to gain access without having possession of your phone. I appreciate that it's generally a quick, no-hassle process; signing in takes only a few seconds.
Cons
Occasionally it takes a couple of attempts to sign in to the network. Additionally, it can be inconvenient to need to have your phone handy whenever you sign in. I've had my phone charging in another room when I realize I have to go get it in order to sign in.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Duo Security will make your account secure
Reviewed on 29/10/2019
I started using Duo Security since 2017 when I started working as graduate assistant. The app had...
I started using Duo Security since 2017 when I started working as graduate assistant. The app had allowed me to make sure that my account at my job is secure and no one can easily access to my account without an approval on my phone. If you are using this app, you don't have to call or text your number to access to your account. You just press the push button and approve it from your phone and access to your account.
Pros
The app is very functional and easy to use. It makes the users to secure their accounts and make sure that no one can easily login to their account.
Cons
You should make sure that your phone has sufficient battery. If your phone battery dies, you might not be able to access your account on your computer. The slight side effect of using this app is that you just have to have an open phone.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
2FA For the Enterprise
Reviewed on 5/9/2018
We wanted a 2FA solution for our VPN and password management solutions. Duo integrates with both. ...
We wanted a 2FA solution for our VPN and password management solutions. Duo integrates with both. We also needed a 2FA solution that can be used by a wide variety of users. We have many remote users so being able to authenticate via app, text, or phone call makes it easy for all of our users to gain access in a way that is secure and available to them.
Pros
Duo has made it easy for our company to use 2FA across several of our services. It's easy to implement and easy to manage. Duo integrates easily with 3rd party applications and services. Users can use multiple ways to authenticate to Duo.
Cons
Push notifications to Cellphones can be spotty if a user has poor cell reception. Not necessarily a failure on Duo's part but it should be considered if you are going to use the App Push for authentication.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Lightweight, High-Security MFA App
Reviewed on 4/3/2021
I've really enjoyed using Duo. It quickly became a seamless part of my daily workflow across my...
I've really enjoyed using Duo. It quickly became a seamless part of my daily workflow across my organizations single sign-on process in a variety of programs and applications.
Pros
Our organization implemented Duo for its organization-wide single sign-on multi-factor authentication program in the last year or two. The process of signing up for my account was simple, and since starting, I've almost stopped noticing that I use it. I have it set up to ping my watch to get approval when signing in, but users are able to get phone calls, text messages, or a mobile notification through their app. These options make it flexible enough for users that may not have a smart device, etc.
Cons
Unlike other MFA apps, this does not have an Authenticator feature or any other frills. Admittedly, this isn't a problem – Duo does what it does and does it well without any excess!
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Duo Security Review
Reviewed on 30/6/2022
My overall experience with Duo Security is very good. It helps my organisation to secure the...
My overall experience with Duo Security is very good. It helps my organisation to secure the company resources or data which I can access via my credentials by adding the real-time authentication system. It helps them to secure the data if their members credentials get compromised.
Pros
Multi-Factor Authentication is the best feature I like most. It makes my data or resources secure even if my credentials got compromised. Through their real-time authentication process, users can authenticate themselves from anywhere and then they can access their resources. It also helps an organisation secure its data or resources.
Cons
As of now, I don't have anything which I don't like about this software.
- Industry: Telecommunications
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good
Reviewed on 25/7/2019
Pros
I use Duo Security as a part of dual verification sign-in process for university. The phone app was initially difficult to set up and I actually gave up at one point, but once it was on my phone it has been no issues. (I've actually installed and verified a few phones and it always a hassle..) The three options for verifying identify is convenient - call, message, or notification. I generally use notification, but have used call when I had poor cell service. The notification is handy because I do not have to unlock my phone and the notification disappears after you approve the log-in. The time out feature is meant to keep your account secure but can be an issue if you don't have your phone close by/ don't approve in time.
Cons
Selecting "Stay logged in for 7 days" only works sometimes for some reason.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Inexpensive MFA Solution
Reviewed on 6/9/2022
Pros
Once you set up the Duo proxy, the product is very easy to use.
Cons
There seems to be a weekly issue with notifications of some failed component or other.
Alternatives Considered
WatchGuard AuthPointReasons for Switching to Duo Security
Price- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Security at your fingertips... Literally!
Reviewed on 6/1/2022
Duo has helped me meet my university single sign on security requirement for access to my account....
Duo has helped me meet my university single sign on security requirement for access to my account. I especially appreciate that I can use Duo with multiple accounts at once. That feature has been the best because I didn't actually have to set up anything new.
Pros
This product keeps your accounts safe and secure. With increasing use of single sign on for workplace accounts, Duo has been useful in providing the multifactor authentication my university requires in order to access my account. One benefit has been the ability to use Duo for security authentication with two additional accounts. Having one program to help manage access has been critical. It's easy to use, once you have made the initial installation, and provides secure authentication with the simple selection of "approve" or "deny" from the notification message itself.
Cons
The initial integration was a bit counterintuitive. Maybe it was that I was new, but once I got over that initial hurdle, it was great.
- Industry: Legal Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Security on all levels for your business with DUO Security
Reviewed on 30/3/2022
Overall this software is ideal for any business that wants to limit users on platforms and...
Overall this software is ideal for any business that wants to limit users on platforms and software. I highly recommend it.
Pros
The DUO app and software is quick and easy to use and does what they advertise - they only let in approved users to the platform or software. My work is completely safe and allows my clients to know that their information is handled with caution and is not given to third parties.
Cons
I would love the best of their software to be free but at less than five dollars a month per user you can't ask for more really. There is a free version out there for the cost conscious.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Indispensable - use it every day!
Reviewed on 17/4/2019
I use this daily for access to company website for updates and posting. It travels wherever I go...
I use this daily for access to company website for updates and posting. It travels wherever I go and is lightning fast. Definitely recommend!
Pros
Had another authentication app that went out of business and after much trial and error (and frustration) found Duo. Set up was easy and this app works perfectly every time. It's fast and easy to use. In my opinion, this app should be promoted/recommended to companies like GoDaddy when they're selling a website - this protection is so easy and simply invaluable.
Cons
Only one slight issue when I upgraded from iPhone 6 to iPhone 8 - it was a bit confusing to register the new device. At a certain point I thought I would have to disable the app and then it just started working - so I might suggest better documentation/walk through on changing devices.