Duo Security Reviews

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533 Reviews

- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Hassle free two-factor authenticator
Reviewed on 22/6/2021
Pros
Regardless of the technology or platform which are targeting to integrate the multi-factor authentication Duo Security provides the flexibility to integrate with the largely used identity platforms/providers. The use of the app is very easy and convenient with the enablement of biometric authentication. For the authorization process, it takes just one click. The app is that user-friendly. Not like other application available Duo is really easy to use and integrate.
Cons
Nothing that I can think of that I like least.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Frequent Duo Security User
Reviewed on 6/5/2024
Pros
I like how seamless Duo Security integrates into my authentication process. The mobile app makes 2FA easy with a variety of methods to navigate authentication.
Cons
I don't have any cons about Duo Security from the end-user perspective. An initial concern was that 2FA would be excessive, but with how integrated mobile devices have become with everyday life, it only takes a few seconds to add an additional layer of security to protect my organization's data.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
Duo Mobile
Reviewed on 29/7/2022
Overall, because of these two experiences. I am genuinely going to look into an alternative option...
Overall, because of these two experiences. I am genuinely going to look into an alternative option and preferably leave Duo as a personal preference. I love how secure it is but it's not okay to have a safety exit that doesn't work - like come on?
Pros
No one will ever get in to your apps or info
Cons
If you need to get in, you won't be able to. I had a phone stolen, and then unfortunately lost not long after I got a new phone. I had my back up codes saved when when the first one was stolen - did not let me into any of my apps and the worst part is - they give you 8-10 codes to use for a 'back up'. When the first one was stolen, I was extra safe and careful and then I sadly lost that one and I could, once again, not get into a single app using my back up codes.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
simple to use
Reviewed on 23/11/2024
Overall, it did what it needed to do. once set up it was a quick way to protect the account.
Overall, it did what it needed to do. once set up it was a quick way to protect the account.
Pros
I liked how easy it was to log in with it, as the notification pops up and works instantly. the app was easy to use once connected
Cons
setting up a new device was challenging, for example if you did not have your phone with you bypassing the authentication with another device was not easy.
- Industry: Public Relations & Communications
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Trustworthy and smooth authentication experience
Reviewed on 22/5/2024
Best so far. Self-service portal makes working easier and enjoyable.
Best so far. Self-service portal makes working easier and enjoyable.
Pros
I like MFA use in this tool. It is flexible and fast. Customization is given it's place giving the users an adaptive access. After setting up the tool and interfacing, the user has complete control and device visibility. There is scheduled device health check to ensure authentication of our services.
Cons
No doubts. Secure and reliable. Offers the most outstanding endpoint visibility and control.
- Industry: Nonprofit Organisation Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Easy to use
Reviewed on 6/9/2024
company i worked for used it briefly as a security for logging in
company i worked for used it briefly as a security for logging in
Pros
easy to use, most clients were able to sign up easily
Cons
clients were unable to have their computer remembered and not have to log in every time, clients complained that the call feature did not work well with phone extensions
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Doesn't Get Much Simpler...
Reviewed on 3/9/2024
Pros
Duo Security made it quick and easy to sign into the desktop computer and additional computer programs requiring authentication. It only required a fingerprint rather than typing in a number like other authenticators.
Cons
It would prove tedious if I did not have access to that specific phone for any reason, but that's probably the case with all authentication devices.
- Industry: Research
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Enjoying Enhanced Security With Duo Security
Reviewed on 10/7/2024
Pros
I like the identity and password management features
It comes with great multi-factor authentication features
It is a great cloud security solution for business
Cons
While using Duo Security, there hasn't been any issues.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The most trusted identity security tools.
Reviewed on 28/10/2024
Cisco Duo Security provides a seamless experience for working remotely in a secured environment. It...
Cisco Duo Security provides a seamless experience for working remotely in a secured environment. It gets integrated with the mobile phone easily to get a new passcode every time I login.
Pros
Easy integration with mobile phones. Multifactor authentication. Single sign on functionality. Takes no time for authentication.
Cons
After several years of use, I do not find any weaknesses in the application.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Duo Security Review
Reviewed on 7/6/2024
Pros
One thing I really like about Duo Security is that you can secure many things with the app. I mainly use it to log into anything that's school related, but there can another layer of security for other things like social media accounts.
Cons
One thing I don't like about Duo Security is how often it tells me to redo the two factor authentication. I get the importance, but it's so annoying when you're in a rush and you see that you need to log in to the Duo Security app to continue. It's even more frustrating when it refuses to connect at times.
- Industry: Photography
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
J.L. Duo Security Review
Reviewed on 16/6/2023
Duo Security was the second-in-line when it came to authentication and data security for protecting...
Duo Security was the second-in-line when it came to authentication and data security for protecting my device's applications but really fell short when it came to the execution of its actual functionality when the time came. So, within the time period of installing and using the software, I soon uninstalled it in search of another software to satisfy my needs with less complications.
Pros
Duo Security's simplistic design format makes any user, including myself, notice any and every possible feature available and if unsure, can contact their support team who replies in a very short span of time.
Cons
There were times in the past where I would use Duo Security as a two-factor authentication system to login my Instagram account. However, on those times the code that would refresh every 30 seconds was always deemed incorrect. And so I would have to disable the software's functionality and risk my account security to simply login to Instagram.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Outstanding MFA Security
Reviewed on 18/6/2023
Our users and administrators have both given positive feedback with using Duo. I would recommend...
Our users and administrators have both given positive feedback with using Duo. I would recommend to organizations looking to have reliable and secure logins.
Pros
Multifactor authentication has been effective at making users have to sign in securely to our networks. Duo admin console is easy for our techs to learn and user setup takes a few minutes to complete. The device and user management for sign-ins allows us to manage the authentication more effectively.
Cons
We have experienced the admin console inaccessible at times when there have been updates or outages. The timer for accepting pushes doesn't always sync up correctly.
Alternatives Considered
Microsoft AuthenticatorReasons for Switching to Duo Security
We chose Duo Security over Microsoft authenticator because it was prices better and had better results when testing authentication apps.- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Important to have.
Reviewed on 22/7/2023
Has been an excellent and smooth experience for me, it is easy to use and it gives me peace knowing...
Has been an excellent and smooth experience for me, it is easy to use and it gives me peace knowing that if someone wanted to use my credential i will be notify.
Pros
Mobile authentication is great, the pop up screen that just require accept once you are login in to the VPN is very efficient and easy to use.
Cons
When changing mobile device or phone number associated to the DUO it can be a nightmare doing the self service steps for people that are not computer savvy, within the organization has colleagues that do it very fast and some of them that hard to understand and follow the steps.
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A well known muti-factor aunthentication Solution
Reviewed on 27/7/2023
Overall, Duo Security is one of those mandatory have solutions. In the world of today where...
Overall, Duo Security is one of those mandatory have solutions. In the world of today where security is a big concern, multi-factor authentication is essential.
Pros
We use Duo Security to login to almost all our cloud infrastructure platforms. It is simple and minimum set up is required for someone to get set up and start using. It provides a variety of authentication methods like one-time passwords, push notifications, SMS etc. My favourite authentication method is the approval methods by the mobile phone app. The way it works is that once you input your username and password, a prompt is then sent to your phone with two options, either approve or deny. It is only after selecting Approve that you are signed in. I like this method because it is the easiest to use of all the multi-factor authentication methods available for Duo Security. Another advantage of Duo Security is that it works with quite a number of platforms ranging from desktop services, cloud services and VPNs.Duo Security offers insightful analytics which helps you track the security of your platforms. Login attempts can be monitored, and potential security threats eliminated before they can cause any harm.
Cons
Duo Security is very much connectivity and mobile device dependent. This may not be accessible to everyone at any given time. Another limitation of Duo Security is that the mobile application is only accessible through certain phones with a certain a specific android version for Android Mobile Users. There is this one time when the application failed to install in one of my colleagues phone. They had to use their wife's phone for multi-factor authentication whenever they needed to login to a specific remote desktop.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Duo Security is the best for Two Factor Authentication
Reviewed on 27/10/2023
I've had too use it to access my work accounts for many years, I can use my smartphone or my own...
I've had too use it to access my work accounts for many years, I can use my smartphone or my own USB fob which was given to me, so you can see I've been a captive user for a long time.
Pros
It's the best Two Factor authorization solution. Most convenient as I can use either my smartphone or a USB fob, as the 2nd factor.
Cons
Just like any two factor solution it takes much more effort than just a single factor login.
- Industry: Research
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A must have for security
Reviewed on 16/11/2023
Overall, using Duo helps to be sure that no one can access to my accounts and helps reduce the...
Overall, using Duo helps to be sure that no one can access to my accounts and helps reduce the stress and insecurity.
Pros
Using Duo security gives me the ease of mind that no one can try to hack my email and data . I know that using this, if someone tries to abuse the information and log in to my accounts, I will immediately notified.
Cons
One of the problems is that sometimes, even with choosing the remember for 30 days option, I have to enter the passcode on my phone every time that I want to enter to my accounts.
- Industry: Consumer Goods
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
It's needed, and it gets the job done
Reviewed on 21/9/2023
It's been fantastic when it works, which is 99% of the time, but man, that 1% is not super fun, but...
It's been fantastic when it works, which is 99% of the time, but man, that 1% is not super fun, but all programs have problems, I'd say this is most likely still one of the best choices.
Pros
What I most like about duo security (considering it's application that basically has one purpose with a few different avenues of getting there) is the simplicity. It also is a bit more modern feeling than your email and text authenticators, which is nice. I'd say that this program, if you're looking into authenticating software's, is most likely one of the best choices, next to microsoft's.
Cons
I've randomly (very rarely) had my duo logins just removed from the app, and it is a HASSLE to get everything back ESPECIALLY if you are incorporating this into a business. You're basically having to prove duo screwed up to try to get your authenticating account back onto the program, without having it on the program, it's not super fun, but at least it doesn't happen very often, other than that, great program.
Alternatives Considered
Microsoft Authenticator- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The right multi-factor authentication solution
Reviewed on 16/11/2023
Pros
As a result of the type of company we run, it is vital to incorporate multi factor authentication. The setup is easy, the platform works most of the time and the customer service is amazing as well.
Cons
So far, nothing that I can think of from using for over 1 year.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good product for MFA in various areas
Reviewed on 30/11/2023
Pros
Being able to use this for MFA on servers/computers is awesome
Cons
Sometimes it doesn’t send the code like it should. However, thats just how tech is.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Duo Review
Reviewed on 22/5/2023
Overall Dou mobile does a great job at storing access codes and having easy access to them.
Overall Dou mobile does a great job at storing access codes and having easy access to them.
Pros
The product is very simple and easy to use. After the one-time setup to any 2fa-enabled website or application, you only copy the access code and you're in. The implementation with Canvas, which Oregon State University requires, is seamless. After inserting the university's login information, a notification is sent to the device of preference. You only have to click a button and you're in. This one-click access is dependent to applications that support it, otherwise a copied code is required.
Cons
For mobile application: The only concern is the application doe not have the ability to enable lock, such as FaceID or fingerprint. Therefore, other individuals could access those codes if the phone is unlocked.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
A simple solution that works
Reviewed on 20/5/2023
Duo Security performs as it claims and works well. It's simple, and I don't have to think when...
Duo Security performs as it claims and works well. It's simple, and I don't have to think when using it, which is great.
Pros
I like the convenience factor most. Some two-factor authentication solutions take some time (entering a code, etc.), but I love how Duo has an Apple Watch widget that allows me to make a single click to authenticate. I also appreciate the simplicity of the UI. I also like the QR code pairing that some sites have to set up the Duo config. It's quick and easy.
Cons
I have no complaints, so it's difficult to write about what I like least. If I were forced to make a suggestion, it would be to make the mobile app more visually appealing.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Highly recommend for remote authorization usage
Reviewed on 15/6/2023
Pros
I love how easy this system is to use either remotely through a computer or a phone. I never had trouble accessing my patient charts when outside of the hospital. It was a very reliable system.
Cons
I did not have any issues with the duo security system
- Industry: Recreational Facilities & Services
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Duo Security is Duo Thumbs Up!
Reviewed on 6/6/2023
Overall, I can confidently navigate the digital landscape with Duo Push Login, knowing my informatio...
Overall, I can confidently navigate the digital landscape with Duo Push Login, knowing my information is secure. Their real-time verification gives me confidence in the protection of my online accounts.
Pros
Using Duo Push Login has been a game-changer for enhancing my online security and providing peace of mind—there is versatility and compatibility across various platforms and devices. The flexibility it offers makes it convenient for both personal and professional use.
Cons
Duo Push Login relies on having a compatible mobile device and an active internet connection. If I misplace or lose my device, or if it runs out of battery, I may need help accessing my accounts or be unable to access them all together.

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great Security
Reviewed on 14/4/2023
Never had any problems with Duo. I broke my phone once and couldn't authenticate myself to get into...
Never had any problems with Duo. I broke my phone once and couldn't authenticate myself to get into any important accounts since it was all tied to my phone only. Duo allowed me to get into my accounts that day fairly easily by giving me temporary backup codes until my phone was fixed.
Pros
Duo is simple to use, user friendly, and does all that is needed for authentication. I work with multiple large organizations that have chosen to use it for their employees. It is easy to pair duo with new organizations as well.
Cons
So many authentication apps exist, that it is hard to distinguish between them. Duo works great, but so does basically every other authentication method in the app store.

- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Duo Security Review
Reviewed on 27/4/2023
Pros
Duo Security is very user-friendly, and it is used for authentication. It is easy to install and use. We have login either through password or push
Cons
Sometimes push will not work properly, and the password will not work if we take more time