Teramind Reviews

The functionality is superb. The ability to create custom scripts per employee has made security and data protection much easier. The in depth reporting means we can issue regular management reports to our customers board of directors with ease. All information is available with a few clicks in a clean and clear dashboard. The quality of the development really shows.

On occasion it is unable to show some of the data for a few hours / day. It doesn't always happen, but when it does it a bit annoying. It doesn't cause too many problems as the same data is shown in different formats so there is always a work around.

The software gives me a peek into the day of a user that needs monitoring

It is a little clunky, A little hard to navigate through.

Lots of features, security features, screen recording

Bad UI, not flexible, bad customer support, lots of features I don't need etc.

We've been with Teramind for over 4 years and have seen significant improvements. We are happy to have invested in this platform.

Nothing I would say negative about it. Just looking forward to seeing a slightly faster method for installing it on our workstations.

It is as easy as setting up a new email address. Rest is all done on a few clicks.

Support system is what should be for every company. Highly recommended for everyone.

There isn't anything i found to be of a con. So far I am satisfied with the company.

Most impactful that many other monitoring software don't have is the live remote viewing, and ability to take control of the remote screen. This helps with training.

We had this software installed on one of our employee's computer which was a MAC. The software did not work at all.

This product is so easy to use and so great. You can see your employees screen live which is the best feature

I really like everything about this software. You can always check if your employees screen is active

If you have employees that work remotely and you want to track their work this is the right thing for you

this is really a great software. you can view your employees live screen which is the best feature of all

we are really happy with Teramind. When you have employees working remotely, this will really help you

It helps you keep track of your employees' work and time that they worked. The best feature is the live option

the live viewing and remote control option, helps training

there are issues with this software when the remote computer is a mac

I like the feature of finding and blocking destructive activity, as it protects the organization from threats. Recording the every action of the user feature is awesome as it also improves the individual employee performance.

Setting up this software is not easy I feel that some guidance is required. This is the only cons i can find with it.

It records user activity very effectively and give alerts as per policies set

cloud module cannot be integrated with any took or with AD

That it has live viewing of the employees screens, and not only screenshots.

I don't know of any cons for this. The only thing with most of these software is that once the computer disconnects from the internet you lose control.

I can see how productive my users are, and you can look for flags that can tip you off if they are going to quit or trying to steal sensitive data.

The initial setup was difficult because our anitvirus software kept on thinking it was a virus. so we eventually had to remove antivirus for it to work.

We use this everyday to track productivity of our employees. we are able to see the websites and emails they are sending out live.

It takes someone a little more techy to setup the triggers and actions to take as the users trigger them.

Keylogger with search ability was fantastic.
Abilty to search browsing history by key word ... Very Helpful

Print monitor could have worked better, however over all this was leaps and bounds above anything close to it's cost.

I am able to see what our team is doing and able to help them remotely without walking to their computers.

It is hard to install due to our antivirus always flagging it as a virus. We have excluded them as well from the main server.

Compared to other softwares the User Interface is much better.
Setup of the agent on the computer is also very simple.

I would have loved to see the feature of remote data erase as that was one of our requirements when we initially were exploring monitoring softwares.

The things I like the most about this software are the screen shots and video of items that are being monitored. The tool is straightforward and easy to use. Setup is really quick. Default items to monitor are a big help.

The think I like the least is the Price. It would be nice if it was cheaper on a yearly basis. Then I would roll it out to the entire organization.