Microsoft Teams

4.5 (9,846)
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Chat-based workspace in Office 365

Overall rating

4.5 /5
(9,846)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.2/5

91%
recommended this app
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9846 Reviews

Jack
Jack
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Teams makes team work a breeze

Reviewed on 6/1/2025

Overall the application is intuitive and works as intended. It’s an excellent resource for remote...

Overall the application is intuitive and works as intended. It’s an excellent resource for remote and cross-team working.

Pros

Ease of connection and integration with office suite of apps.

Cons

Occasionally the mic / camera won’t open and you have to restart the application. But this is rare and an easy fix.

Farheen
Overall rating
  • Industry: Machinery
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

MS Teams to call and message within an organization

Reviewed on 22/1/2025

Great app to text message and audio/video call and best when integrated with MS Office environment

Great app to text message and audio/video call and best when integrated with MS Office environment

Pros

The options while using MS Teams are the best when used in a MS environment

Cons

When used in a non Microsoft organizations the features are basic with limited search capability

Alternatives Considered

Zoom Workplace and Slack

Reasons for Switching to Microsoft Teams

To integrate best with the MS environment in the organization and maintain the security of files
Alex
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Connecting our business through collaboration

Reviewed on 8/1/2025

If it can be more stable, and cause less stress on our work machines this would be the best...

If it can be more stable, and cause less stress on our work machines this would be the best collaborative tool out there. With all the additional apps you can install and integrations that exist it is superb.

Pros

I love the integrated Microsoft eco system of Teams. One Drive to share files, Calendar for meetings, internal chat, its all in one place and makes it so easy to communicate with each other and collaborate.

Cons

It seems to cause so many problems for my PC. A day full of Teams calls and heavy Teams usage kills my laptop performance regularly.

Kristan
Overall rating
  • Industry: Architecture & Planning
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Teams makes collaboration easier

Reviewed on 30/10/2024

Overall I have had a great experience with Microsoft teams. The ability to hold high quality video...

Overall I have had a great experience with Microsoft teams. The ability to hold high quality video calls and interactive presentations is better than other equivalent platforms. However the integration with programmes such as PowerPoint could be improved.

Pros

The ability to communicate with colleagues and collaborate with clients using the powerful conference call feature.

Cons

Sometimes the communication with other Microsoft apps is not best optimised.

Daniel
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Teams is a great collaboration tool for an O365 environment.

Reviewed on 18/12/2024

Overall pretty good, with the various option embeded into Office 365 environment, it's a very...

Overall pretty good, with the various option embeded into Office 365 environment, it's a very verstatile collaboration tool.

Pros

It's the best collaboration tool for the Office 365 suite.

Cons

New updates, releases can sometime give headache to IT team and frustration among users.

Ada
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for team meetings and job interviews

Reviewed on 3/1/2025

I first learned about Microsoft Team when I was going to have a job interview. It has so many...

I first learned about Microsoft Team when I was going to have a job interview. It has so many capabilities. It is great for interviews especially when a team of interviewers would like to interview several candidates. There can easily be group meetings and also room breakdowns for individual interviews.

Pros

It allows team meetings and also individual meetings in a group. It’s a great software for group interviews and team projects.

Cons

Very easy to work with. It is straight forward and anyone can work with it.

Andrii
Overall rating
  • Industry: Industrial Automation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

most popular communication tool

Reviewed on 2/2/2025

All good. Memeber of succesfull Microsoft family of products. Mos people know it and have it...

All good. Memeber of succesfull Microsoft family of products. Mos people know it and have it installed.

Pros

It is easy for using communication tool, integrated in calendar and is dominating whole market been of MSFT product family. That is popular so most people have it installed.

Cons

No fast reply windor neither in desktop nor for mobile app. Needs more sophisticated calendar to check availability not only for given time slot but to see available for every team member to consider plan of discussion. Some times it can slow down during desk top use.

Pawel
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good option for online meetings

Reviewed on 27/12/2024

Overall I enjoy using it but sometimes find difficult to make it work on my laptop

Overall I enjoy using it but sometimes find difficult to make it work on my laptop

Pros

It's an easy way to conduct meetings and connect with clients

Cons

Sometimes it doesn't seem to work properly on some devices and difficult to get sound working

Zamara
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Teams is the BEST

Reviewed on 16/1/2025

It's been great using teams. We've crossed over to teams about 4 years ago and we still love it

It's been great using teams. We've crossed over to teams about 4 years ago and we still love it

Pros

We love how User friendly it is. We also love how we are able make groups and share files within teams

Cons

Honestly, I can't say anything negative. Our company truly loves teams

Michelle
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Teams Review

Reviewed on 16/12/2024

My overall experience is great. I love this software and would highly recommend to companies that I...

My overall experience is great. I love this software and would highly recommend to companies that I work with.

Pros

I like that it's an all in one software that can integrate calls, meetings, spreadsheets and most of office 365 applications.

Cons

It's not as user friendly as Zoom when it comes to inviting guest whom doesn't use Microsoft to join meetings.

Alternatives Considered

Google Workspace

Reasons for Choosing Microsoft Teams

It combines all application into one software.

Switched From

Zoom Workplace, Slack and Skype

Reasons for Switching to Microsoft Teams

Has more capacity and better integration of applications.
Colin
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Microsoft Teams - great at a lot, not so much in NDI

Reviewed on 12/12/2024

It has been mostly good, the move over to the new Teams interface has caused a couple of odd bugs,...

It has been mostly good, the move over to the new Teams interface has caused a couple of odd bugs, however, these are bugs that they can fix.

Pros

It is very easy to setup meetings, townhalls, live events, webinars, etc. compared to other platforms.

Cons

The NDI functionality within Teams is exceptionally buggy at the moment with inconsistent functionality. We will have the NDI working flawlessly today, and tomorrow it won't work... on the same computer and same account.

Alternatives Considered

Zoom Workplace and Zoom Events and Webinars

Reasons for Choosing Microsoft Teams

Our free trial was coming to an end on the Google work suite, and as we primarily use Microsoft for our events, it was a more obvious route to move over.

Switched From

Google Meet

Reasons for Switching to Microsoft Teams

We use both Zoom and Microsoft for some of our clients, however, we have found that Zoom is strong in some areas, such as large webinars, but Teams is better for meetings. However, the pricing of Zoom is a lot more than Teams.
Raphael
Raphael
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Team Management Easy and Smooth

Reviewed on 14/10/2024

In the beginning I use to struggle a bit using it but as time passes by it improved a lot and...

In the beginning I use to struggle a bit using it but as time passes by it improved a lot and became the perfect tool for team management.

Pros

The amount and diversity of functionalities resumed in only one app.

Cons

The account management used to be a problem but recently they improved it.

Fernando
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Microsoft Teams is Indispensable for Today's Business Environment

Reviewed on 17/8/2024

I have been pretty happy with teams and have found it very intuitive to use.

I have been pretty happy with teams and have found it very intuitive to use.

Pros

MS Teams makes having web meeting and webinars easy and it wis one of the better quality web meeting tools available.

Cons

I wish it had more features integrated into it or was simpler to integrate with other tools.

Alternatives Considered

3CX, Zoom Events and Webinars and Skype

Reasons for Choosing Microsoft Teams

Teams was part of my Microsoft 365 subscription and I like how it works seamlessly and performs better.

Reasons for Switching to Microsoft Teams

I prefer it. It works seamlessly with my Microsoft subscription application and other tools and it performance is great.
Pereira
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fuelling collaborative and productive virtual discussion, one agenda at a time

Reviewed on 2/9/2024

Microsoft Teams has provided us with a secure way to collaborate, communicate and virtually meet...

Microsoft Teams has provided us with a secure way to collaborate, communicate and virtually meet with our coworkers, suppliers and even better our customers. This way is convenient, saves us time and money because we don't have to be in the office to hold our discussions or meetings. We often meet for team projects and constant updates keep us on the same page and enable us strategize and meet our goals and objectives

Pros

Microsoft Teams has been our ultimate collaboration tool in our organization. Given that most of our work is collective and usually divided as team projects, we appreciate that Microsoft Teams has become our easy to use partner in these group projects. It integrates seamlessly with Microsoft 365 apps which enable us import and export data from this apps seamlessly. Individual and group chats enable us to instantly message team members for feedback or any discussion. Additionally it enable us to send files to my coworkers. Usually when I want to focus on work item, I mute the conversations and will later get back to them. We have been able to create chat channel for different topics and this make it easy to resolve issues of separate topics. With only relevant messages on different channels it saves us time of scrolling through lots of clutter message. Microsoft Teams provide us with everything we need to collaborate live on realtime. Accessing all Microsoft apps from one point,calls and videoconferences enable us to work efficiently. Microsoft Teams mobile app is convenient and enable us to meet at our own comfort without having to be in the same location. Microsoft Teams integrates with so many other tools which smoothens file sharing and workflow optimization.

Cons

I love everything about Microsoft Teams and most especially the fact that it has everything I need in one place. Messages, meetings, notes and documents. I have realtime access to my teammates which makes collaboration quick and easy.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Ms Teams review

Reviewed on 14/7/2024

Pros

Microsoft Teams helps me as a PhD student, especially during the COVID-19 time, as it facilitated virtual meetings and discussions. The calendar management ensured efficient use of time and helped me share and access essential documents and data while keeping track of my research tasks.

Cons

The interface can be cluttered and overwhelming at times, and performance can slow down with larger or more complex data. Also, notifications can sometimes be excessive and distracting, and third-party integrations occasionally have compatibility issues.

Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Microsoft Teams, the #1 instant messaging application for individuals and enterprises.

Reviewed on 31/7/2024

Pros

Its user-friendly interface, the capabilities of the application like user availability status, notifications, customizations, Group and teams structures, high quality meetings with hundreds of participants.

Cons

The text formatting feature of Teams could be somewhat improved and made easier. Also, the transcription feature can be revised with more options (where the user can decide about the length of the transcribed text).

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Video conferring with the added benefit of collaboration

Reviewed on 29/6/2024

Exceptional experience, included in the Microsoft suite, clear and clean audio and video experience....

Exceptional experience, included in the Microsoft suite, clear and clean audio and video experience. A daily staple for myself and our team

Pros

I like the quality of video conferencing, the ability to share the screen, transcribe feature, and the ability to connect with your team in an easy and efficient manner

Cons

I sometimes have issues when sharing my screen or connecting to our boardroom tv. The teams meeting will sometimes freeze and will need to be disconnected.

INES
Overall rating
  • Industry: Translation & Localisation
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

less is more

Reviewed on 9/6/2024

it's great, much better than zoom or skype (who uses skype anymore?) , and always evolving not...

it's great, much better than zoom or skype (who uses skype anymore?) , and always evolving not always easy with the copilot updates but intuitive enough, clean and simple appearance and interface

Pros

meeting video recording and screen sharing those are the top features IMO

Cons

constant notifications either on banners or pop-ups, they are too distracting they should just be in-chat notifs like a +1 or so in front of the pvt window or group chats just so we know where are the new messages

Koji
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Powerful Collaboration Tool with Room for Improvement

Reviewed on 14/10/2024

Overall, my experience with Microsoft Teams has been positive. It’s an excellent tool for collaborat...

Overall, my experience with Microsoft Teams has been positive. It’s an excellent tool for collaboration, offering a wide range of features like instant messaging, video conferencing, file sharing, and seamless integration with other Microsoft Office apps. It’s been particularly useful for organizing team communication and staying connected, especially in remote work settings. However, there are areas where it could improve, such as the user interface and performance, which can sometimes feel slow or overwhelming with notifications. Despite these minor drawbacks, it remains an essential platform for team collaboration and project management.

Pros

I love how easy it is to set up virtual meetings and video conferences with Teams. The quality is consistently good, and features like screen sharing and breakout rooms enhance productivity

Cons

One thing I find frustrating about Microsoft Teams is the amount of notifications. It can become overwhelming, especially when you're part of multiple teams and channels, and it's sometimes hard to keep track of what's important.

Jordan
Overall rating
  • Industry: Consumer Goods
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pro Suite: Good for Business, OK for Colloboration

Reviewed on 25/11/2024

Overall, it is a preferred method of communication on our team. Easy to use and set-up. Functions...

Overall, it is a preferred method of communication on our team. Easy to use and set-up. Functions on both mobile and desktop devices. If you can get accept a few occasional bugs and lags, Microsoft Teams is a premiere suite that offers a lot for your professional team.

Pros

Quick and efficient messaging. Multi-media sharing options for team collaboration. Integration with Microsoft suite enabling you to review and edit documents quickly. Reactions -- simple and a clear way to respond without having to type a full message. Live statues to update others where you are and when you are available. App integrations with Todoist, Redflag, and other services we use daily. Video calls and phone calls with ease from both my computer and from my phone.

Cons

The interface can be unreliable. Changes layout and views of certain documents when viewed on desktop versus within Teams. Some minor bugs with video and camera being recognized. Some de-sync from time to time between phone and computer. Some loss of connection where I do not receive messages until much later in the day.

Milagros
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The hub for teamwork

Reviewed on 25/1/2025

Is my first time using it, but I've been able to be part of scheduled meetings and calls, i can...

Is my first time using it, but I've been able to be part of scheduled meetings and calls, i can used it both on my computer and also y cellphone, you can integrate it with microsoft 365 also to co-edits documents while on the app, I can organized my chats and much more... is simply the best

Pros

It is an excellent platform for the work environment. It allows me to stay in touch with my supervisors, colleagues and employers.

Cons

I haven't had any negative reviews so far. It allows me to stay on top of my meetings and with my coworkers without interfering with my work.

Tanner
Overall rating
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Teams is Essential for Working with a Team

Reviewed on 21/9/2024

Overall I use this every single day to chat with coworkers about projects, attend meetings, and use...

Overall I use this every single day to chat with coworkers about projects, attend meetings, and use group chats to store data for everyone to collaborate.

Pros

It’s so simple to connect with your colleagues and have meetings when remote work is an option.

Cons

There isn’t anything I don’t like about Teams

Allan Del Cris
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Honest review about Microsoft Teams.

Reviewed on 23/12/2024

Overall, this apps is still better than any other apps. I really love this apps.

Overall, this apps is still better than any other apps. I really love this apps.

Pros

Friendly feature. Easy to use both in phone and desktop. I love the scheduling message because not all messaging apps has this feature. Can be use in business and personal settings. Transcript are close to perfect which really helps non-native English speaker like me.

Cons

Unfortunately, no auto pop-icon feature upon receiving message like in messenger and can't capture two desktop one at a time whenever recording and sharing screen.

Tina
Overall rating
  • Industry: Insurance
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Teams User

Reviewed on 20/12/2024

I use Teams daily to communicate with team members, attend meetings, record meetings for future...

I use Teams daily to communicate with team members, attend meetings, record meetings for future reference, create planner tasks and instant notification with Power Automate. It is a staple in my every day work and has made me more efficient and effective.

Pros

Ease of use, integration with other Microsoft products, use on phone, modern look and feel

Cons

Often gets hung up on phone, but a restart easily resolves.

Anthony
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Teams optimization

Reviewed on 12/12/2024

Great. It's a very flexible and versatile platform.

Great. It's a very flexible and versatile platform.

Pros

The flexibility it provides to create project specific channels.

Cons

Managing permissions. I understand creating private channels however, it would be good to have options to set read/write/delete permissions for sub-channels.