Employment Hero

4.6 (147)
Connecting employers and employees in the new world of work

Overall rating

4.6 /5
(147)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.6/5
Customer Support
4.4/5

95%
recommended this app

147 Software options

Kim M.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Think twice.

Reviewed on 17/1/2021

If a seamless user experience and reliable software that's easy to use is important to you, do not choose Employment Hero. It has been working OK (just) since ironing out most of the problems but not work the time and money to get to this stage.

The HR and Payroll software are clearly sold separately because the look and feel is different and you need to instruct managers to perform actions in one platform, despite being able to do it in another, causing confusion.

Pros

The ability for employees to update their own personal information. Contract templates are helpful for those who don't have an internal legal or large HR department.

Cons

The integration between the two products - HR and payroll is awful. They often don't communicate with each other seamlessly and you are required to learn by trial and error due to the poor deployment processes and cumbersome workflow regarding setup. Customer Service is helpful most of the time but you will be passed through numerous people who do not explain the fundamental use of all the features. Too much emphasis is on knowing the hundreds of pages of instructions and features. Timekeeping apps (Clock Me In/Workzone) are simply terrible.

Response from Employment Hero

Hi Kim,

Thank your for your feedback. We're sorry to hear that your experience with Employment Hero hasn't been as seamless as we'd like it to be.

We'll be reaching out directly to reach a resolution and hope that we can get things back on track.

Thank you again,
Anna from Employment Hero

Valeria S.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great holistic hr and payroll software!

Reviewed on 13/9/2021

The initial implementation was a little labourious, but the implementation team was always on hand to assist with any issues. The software is considerable in functionality so it can be rather noisy. However, once you become familiar with the system, it is packed full of great features.

Pros

A broad range of functionality. Easy to navigate interface. Great benefits are available to staff.

Cons

You are able to customise the pay week in the Payroll portal but not in the HR portal which means staff are having to complete 2 timesheets per week. This has caused some issues when processing pays.

Alternatives Considered

foundU, ELMO Software, MYOB Business and BambooHR

Reasons for Choosing Employment Hero

Jobpac lacked payroll and HR functionality compared to other well-known software packages.

Reasons for Switching to Employment Hero

It was a holistic payroll and HR software that seemed to have most of the functionality that we needed as a business.

Response from Employment Hero

Hi Valeria,

Thank you for taking the time to share your Employment Hero journey with others!

Thanks again,
The Employment Hero Team

David D.
Overall rating
  • Industry: Consumer Goods
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Employment Hero - HR & Payroll

Reviewed on 1/11/2021

Employment Hero has really expanded our HR and payroll horizons. These systems won't get left behind as our headcount grows.

Pros

Having a system that's easy to implement and use is great. Pre-loaded awards gives peace of mind.

Cons

You need to really understand your Award(s) before taking the implementation journey.

Alternatives Considered

ADP Globalview Payroll

Reasons for Switching to Employment Hero

Cost and features

Response from Employment Hero

Hi there,

Thank you for taking the time to share your experiences with others!

We really appreciate your support and are happy to see you've found the platform so easy to use.

Thank you again,
Anna from Employment Hero

Dearne R.
Overall rating
  • Industry: Farming
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

HR made easy

Reviewed on 8/5/2020

The fact we can have up to 350 people inducted and work ready over our peak season the thing we loved most was the ease in which we could do multiple pays per week for the different divisions we have, and the fact employees can access their payslips, leave balances etc is just awesome.
We most definitely saved hours pay day by using this system very happy we made the change to Employment Hero.

Pros

We found the system super easy to use once set up had been completed it was a very simple process to move over to Employment Hero - We use a lot of seasonal workers through Cherry season and this system made it so much easier for employees as well as the admin team.

Cons

Not so much as liking least but it just took a while to work out which information was where in the menu

Response from Employment Hero

Hi Dearne,

Thank you so much for taking the time to review Employment Hero and to provide so much detail about your experiences. We really appreciate it.

We're so glad we can help you manage your onboarding and offboarding across seasons and that all your employees love having their employment documents on hand whenever they need them.

We look forward to supporting you and the team for many more seasons to come!

Thank you again,
The Team at Employment Hero

Joanne M.
Overall rating
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Practical and Efficient Employment System

Reviewed on 8/8/2019

The set up process is well worth the time invested for the efficiency that follows.
All staff have embraced it, with few problems.
The system is transparent; all documents can be signed from any location; any additional documents can be added immediately and read and signed off by staff on the same day; it also serves as great filing sytem and has the ability to remind staff of overdue certificates; licences etc.

Pros

The program is very time efficient; with staff using timesheets instead of manual timebooks; leave request updating on a calendar automatically once approved etc; quick facilitation of documents between employer and employee.
Onboarded new employees is simple.
The process from sending out a letter of offer and associated paperwork; to the employee registering without any problem before commencing with us, has been seamless.
Other quality feature are reminders for expired certificates and licences; birthdays; probations etc.

Cons

Syncing to MYOB AccountRight:
Currently RealHR does not sync correctly with MYOB AccountRight due to the rounding of wages.
For e.g:
Employee 1 gets paid $55000 per annum or $27.834 per hour. (three decimal point rounding)
All employees are set up on hourly pay basis as this way personal and holiday leave etc can be entered each week.
If I set up employees under Salary pay basis I cannot enter entitlements.
Real HR only rounds to two decimal points and then when it syncs with MYOB it throws the annual amount of $55000 out in MYOB due to the difference in rounding and this upsets Employees when they see the change in their annual wage amount on their payslip.
Time sheets:
I would like to see an extra box that can stipulate if on any particular day whether the day is OTE or annual leave or personal leave or even a mix of OTE; annual leave; personal leave etc. At this stage you can only stipulate this in notes and sometimes it is easily missed.

Response from Employment Hero

Hi Joanne,

Thank you so much for taking the time to provide such a detailed review of Employment Hero. It's greatly appreciated by our team, as well as potential customers looking for their own HRIS solution.

I have passed your feedback regarding the MYOB integration limitations to our product team.

Thank you again,
The Employment Hero Team

Shannon P.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We ❤️ Employment Hero

Reviewed on 14/2/2019

Overall, our experience with EH has been an extremely positive one. It’s helped us streamline all our HR and payroll functions, we are now completely paperless (except for the odd report here and there!)
They really are on top of the game.

Pros

What we liked most was the fact that it turned our HR and payroll departments paperless - virtually overnight!
It’s easy to use and navigate. It’s intuative and suits our 150+ employee sized business to a tee.
Seamless integration between the HR and Payroll platforms means less time spent on menial data entry and fewer mistakes.
Perfect Integration with our accounting software as well.
We’ve been using EH for the past 2 years and they’re constantly improving and/or implementing new features.

Cons

The reporting functionality on the HR platform wasn’t quite where we needed it to be but this has been improved over time with updates.
Also, the staff announcements feature is a bit basic for our needs.

Response from Employment Hero

Hi Shannon, thanks for sharing your experiences with Employment Hero and HeroPay! We're always developing so our reporting feature will continue to improve. It's awesome to see that we were able to help Aquabliss become almost entirely paperless too.

Thanks again,
The Employment Hero Team

Christopher R.
Overall rating
  • Industry: Veterinary
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Customer review

Reviewed on 4/9/2018

As a system , I am very happy. The HR platform allows me to keep my policies and procedures in one place, is transparent to all staff and I am comforted to know that it is legally complaint. The payroll system is fantastic. The pay slips are comprehensive, illuminating ambiguity and keeping staff satisfaction high. I have no problem recommending the system to any SME owner who has a desire to govern their business properly.

Pros

Stable platform, it works and is simple for staff to comply with

Cons

The platform represents a new paradigm of online HR processes. Understanding how the system works takes a lot of time and constant revision. Obviously people learn by different styles and methods, but I felt that having a person to talk through important issues like payroll and performance reviews is important. The strategy to have all phone calls a pay only service is myopic. It may be more profitable for EH but it undervalues to importance of the client.

Response from Employment Hero

Thanks for your review, Christopher. We do value our clients very highly, but unfortunately phone support isn't scaleable. Our online support team is highly skilled and we have every confidence in their ability to solves issues quickly and effectively. We're really glad you're enjoying using the platform though and even happier to see you'd recommend us to others!

Thanks again,
The Employment Hero Team

Caroline G.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Could not recommend more highly

Reviewed on 11/5/2020

Employment Hero is amazing. Not only does the software solve so many problems, the company taht manage it are continually delivering new functionality and services to help business owners & operators. They do so at a highly affordable rate. My company also uses their HR legal services - Employment Innovations - which provide highly affordable advice on all range of HR issues. It's like having an in house HR team for a fraction of the cost

Pros

As a small business operator, this software enables me to deliver a bonafide and professional HR function to my employees. It helps ensure I'm compliant with regulations and deliver employee services that are reliable and trustworthy. In addition to this, it saves me time.

Cons

There are some areas for improvement but I am not aware of a better product in the market and the developers are continually innovating the product.

Response from Employment Hero

Hi Caroline,

Thank you so much for taking the time to review your experiences with Employment Hero. It's great to hear that we've been able to help you and the team at Investa Projects.

We look forward to supporting you for a long time to come.

Thanks again,
The Team at Employment Hero

Loui M.
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Incredible platform that just gets better

Reviewed on 3/3/2020

Generally pretty good customer service. email support can be a little slow at times.

Pros

Heaps of ease of life features that make normally time-consuming HR admin tasks really simple.

Cons

Sometimes support questions via the email can go unanswered and you have to pay extra to have a phone line.

Response from Employment Hero

Hi Loui,

Thank you for taking the time to review Employment Hero. We're really proud to be able to continue to support Fonda Mexican's people management and look forward to adding even more features to make your HR admin easier!

Thank you also for the feedback regarding our support team. We are working on improving our response times and hope you notice the change soon.

Thanks again,
The Employment Hero Team

Dan B.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

EH has provided an excellent system that has a value proposition which rivals the largest...

Reviewed on 23/10/2017

Paperless onboarding!

Certificates/compliance reviews!

Pros

The ease of use and roll out has been fantastic. The cloud based system doesn't require dedicated IT resources and can managed and rolled out by anyone.

The paperless onboarding/contract signing is fantastic!

Cons

To upload and edit HR documents requires mark up and emailing to the support team.

Onboarding doesnt force the staff member to fill out all relevant personal data fields.

Onboarding module doesnt apply to contractors thus I have to add them through the employee side (whilst stipulating that they are a contractor).

Response from Employment Hero

Hi Dan,

Thanks for giving Employment Hero such an awesome review! We're glad you find the platform easy to use and you've found the paperless onboarding and electronic contracts helpful.

Thanks again,
The Employment Hero Team

Louis M.
Overall rating
  • Industry: Hospitality
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great platform that is always improving

Reviewed on 30/9/2019

Pros

so many quality of life features that make tedious administrative tasks really easy!

Cons

expensive phone customer support can make it challenging to get a quick answer to a query.
Email support is free, however, can be slow.

Response from Employment Hero

Hi Louis,

Thanks for taking the time to review Employment Hero! It's great to see you're getting so much value from the platform and we love that we're able to make employment so much easier and rewarding for you and your team.

Thanks also for your feedback regarding our support. This is a known issue and is a high priority for us to improve on in future.

Thank you again,
The Employment Hero Team

Laura S.
Overall rating
  • Industry: Printing
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Laura's EH Review

Reviewed on 3/12/2020

It took us a while to get set up and to work out how it all worked, our company is fairly large and a bit confusing so we were probably a unique case. Now that we have worked out the kinks, I'm very excited for how we can use Employment Hero!

Pros

Almost everything can be done through Employment Hero, we are now moving towards an almost completely paperless onboarding and payroll system which is helping to streamline all of our admin processes.

Cons

Sometimes it wasn't very intuitive, things seem hidden in the menus, just took a while to get used to it.

Response from Employment Hero

Hi Laura,

Thanks for sharing your Employment Hero experience with others via this review. We really appreciate your support and are stoked that we've been able to streamline all of your admin processes.

Thank you also for your feedback re. the user experience. We're currently working on a number of initiatives to our platform easier to use for everyone.

Thank you again,
Anna from Employment Hero

Karen B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall, my experience with EH has been very positive

Reviewed on 29/11/2017

Everything - more organisation, more visibility, just more of everything

Pros

The software is easy to use and for the most part intuitive, it is great to have everything all together instead of scattered about in different places and it allows for future growth. We have been able to adapt various functions to our own use, rather than what they were intended for, so the system is versatile. The support is super and best of all, being an Australian company, they are right here so we get very quick response and the software is made Australian laws and requirements in mind, rather than American or European. Overall, I am very positive about this system and we have found that the more we use it the more we find we can do with it.

Cons

We would like to see more in the employee dashboards, such as their goals but apart from that, there isnt really anything we are disappointed with and the EH team is very open to clients providing ideas for the development team.

Response from Employment Hero

Hi Karen,

Thanks for giving Employment Hero such a great review! We're proud to be Australian and love giving Aussie businesses the tools to streamline their HR and payroll administration. We're glad you find it easy to use, too! That's the aim.

Thanks again,
The Employment Hero Team

Alicia H.
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Employment Hero has been a platform that has taken hours off my daily work load

Reviewed on 8/8/2017

Pros

Using Employment Hero to track my staff's qualifications, certificates and rostering, this platform allow me to be secure in knowing that my staff meet compliance standards

Cons

Our business is slightly different to the norm of organisations using this platform with our staff doing over night shift work and a number of staff being casual there is some gaps in the rostering and time sheet features.

Response from Employment Hero

Hi Alicia,

Thanks for giving Employment Hero such a great review! Employment Hero was built to help SMEs with compliance, so we're really glad to see we've been able to help YCSS. We've come along way in rostering and timesheets since your review; I hope things are easier now. If not, shoot us a line at [email protected]

Thanks again,
The Employment Hero Team

David P.
Overall rating
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent product and service

Reviewed on 27/4/2018

Pros

It talks to Xero and it is very intuitive and easy to use. It not only has saved us hundreds of dollars in HR and time, it is helping us to organise our policies and other processes in one place.
The onboarding tools are also fantastic and totally automate the process while still giving us full control.
This really is a fantastic product, it is more than paying for itself and we are still only on the learning curve, probably using 30% of its potential.
Being cloud-based it also a big advantage for us and it allows the user to log-in regardless of where they are and what devise they use.

Cons

Haven't found a Con yet.

Response from Employment Hero

We've got stars in our eyes ???

Thanks for giving us such a glowing review, David! We hope you're still loving Employment Hero as much you did when you wrote us this review!

Thanks again,
The Employment Hero Team

Erica A.
Overall rating
  • Industry: Wholesale
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

EH HR keeps me organised

Reviewed on 5/10/2018

Since moving to EH we have improved our on-boarding process, and staff inductions are now more comprehensive and more efficient.
The timesheets and Clock me In features allow employees to easily and quickly record their hours in just a couple of clicks, saving time for them, their manager and for payroll.

Pros

Employees are readily and easily accessing their files and up to date HR information directly.

Cons

Some features could be further improved, such as being able to maintain and update documents directly on EH.

Response from Employment Hero

Thanks for leaving Employment Hero such a great review, Erica! It's great to see that Employment Hero has made your onboarding processes that much easier, as well as timesheet management.

Thanks again,
The Employment Hero Team

Yun B.
Overall rating
  • Industry: Accounting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Employment Hero

Reviewed on 31/5/2019

Pros

Easy to use, all updates are done for you

Cons

Lack of face to face support, but supports are on its way if you ask for.

Response from Employment Hero

Hi Yun,

Thank you so much for your amazing review of Employment Hero! It's great to see you find the platform easy to use. With HeroPay, rates and rules are kept up-to-date by our in-house specialists with changing legislations automatically translated to your payroll.

Thank you again,
The Employment Hero Team

Natalie V.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Employment Hero Feedback

Reviewed on 13/2/2020

The most productive aspect for us was the new employee boarding component of the software. It has saved us so much time.

Pros

Very easy to use, templates for all scenarios and with the prospect of more functionalities for us to use down the track.

Cons

sometimes syncing with accounting software takes an extra step, however i think this is all dependant on the internet - on the day.

Response from Employment Hero

Hi Natalie,

Thanks heaps for taking the time to share your experiences with Employment Hero! We're so glad we've been able to improve your new employee onboarding and give you more time to focus on what's important! And we love that you find it easy to use :)

Thank you again,
The Employment Hero Team

Gail R.
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love employment Hero

Reviewed on 25/3/2020

All of your documents are in one location and you can run reports on who has completed what modules.

Pros

Access on any device and keep up to date with all leave applications. Having access to real live data enables you to be able to plan ahead with not only your leave but other members of your team.

Cons

Nothing, this covers all that the average employee needs to use as well as the applications that the HR team need to use on their level.

Response from Employment Hero

Hi Gail,

Thank you for sharing your wonderful review of Employment Hero. We couldn't be prouder to support RFG manage their people and love that we've been able to make things so much easier for you and the team.

Looking forward to building an even better world at work with you and the team.

Thanks again,
The Employment Hero Team

Mitchell U.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It has been a complete game changer for us

Reviewed on 12/7/2017

It has made On-Boarding and HR management 1000 times easier

Pros

Going paperless is excellent. It streamlined the number of documents that we had to send out to new starters & reduced error as it put it in the hands of the staff to input their personal info. The team based customization for the On-Boarding Checklist with notifications is a life saver.

Cons

It is missing an equivalent Off-Boarding process at the moment but I believe that is in the works.

Response from Employment Hero

Hi Mitchell,

Thanks for taking the time to review Employment Hero. It's amazing to see that Employment Hero has been such a game-changer for your business! Making your world easier at work is the name of the game at Employment Hero :)

Thanks again,
The Employment Hero Team

Stephany D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Working with Employment Hero is a breeze!

Reviewed on 27/7/2017

- Great software for small -medium sized businesses

Pros

It is very user friendly and intuitive software - the best on the market- all HR records are in one place and I can easily run reports, update and manage the workforce. Having Employment Hero has saved us (payroll & HR) a lot of time.

Cons

Some features - such as performance reviews - could be slightly improved, but the price makes up for that.

Response from Employment Hero

Hi Stephany,

Thanks for giving Employment Hero such a STELLAR review! It's great to see we're helping make your world better at work by keeping all your HR in one, easy to access, place.

Thanks again,
The Employment Hero Team

Paul M.
Overall rating
  • Industry: Law Practice
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Employment Hero App

Reviewed on 26/10/2018

Employment process and document matters are managed online, tasks are allocated and reminders are built in. Its all at your fingertips, easy to use and it’s a real time saver.

Pros

I can deal with leave and other team requests from mobile, with ease, at any time.

Cons

There isn’t anything I don’t like anymore. Recent software upgrades/updates to the mobile app added a function that I could only access from the full site.

Response from Employment Hero

Thanks for leaving us such a great review, Paul! We're always working on the site and the app to make HR admin as easy as possible, so it's great to see you're noticing a difference!

Thanks again,
The Employment Hero Team

Nicholas H.
Overall rating
  • Industry: Food Production
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great System and easy to get started

Reviewed on 8/4/2019

Love it so far and I have used a couple of HRIS now. Great product that is working to improve all the time.

Pros

I love how easy it is to get yourself setup with Employment hero. We are in a startup phase and it was easy for us to transition from a free version, to the paid version and then for us to scale up over the next 12 months. Whilst it lacks some of the features from some of the larger systems (LMS etc) it certainly performs the core function intuitively well.

Cons

Doesn't include a learning Management System and some of the process flows could have some more customisation in them. They are good out-of-the-box, but more ability to tailor would be great!

Response from Employment Hero

Hi Nicholas, thanks so much for your review! Your feedback is fantastic and we'll be sure to pass it on to our developers. Thanks again!

Marinelle C.
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Sales and support team have been great to deal with. Always friendly, approachable and...

Reviewed on 17/12/2017

Pros

The new platform is easy to use. Learning portal is most helpful. Reporting stats are a also a great way to give management an overview of company demographics as well as retention/turnover.

Cons

Would be great to see more companies on board for a range of staff perks. It's a great incentive for our staff but we were hoping for more than what is there currently.

Response from Employment Hero

Hi Marinelle,

Thank you so much for taking the time to review Employment Hero! Friendly, approachable and supportive is exactly how we'd like our customers to describe us, so we couldn't be happier with your kind words!

We're always adding new products and companies to the HeroShop; watch this space ;)

Thanks again,
The Employment Hero Team

Neil D.
Overall rating
  • Industry: Sports
  • Company size: 11-50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 7/11/2019

It is a great tool for staff to use and monitor their leave.

Pros

Easy to use and very functional for the end user

Cons

No real issues whatsoever as it is very ease to use

Response from Employment Hero

Hi Neil,

A massive thank you from the Employment Hero team for giving our people management platform a 10/10! It's great to see that you've had such a positive experience with the platform and we hope to support you and the team into the future.

Thank you again,
The Employment Hero Team