Acctivate Inventory Management Reviews

This software is very important to our business.

Reviewed on 14/7/2017

Reduced the time that it took to manually invoice everything. Before it would take us about 5 hours to manually invoice now it takes 5 minutes.

A product you can rely on from a consultant's perspective

Reviewed on 12/5/2016

Acctivate Inventory Software

Reviewed on 20/11/2019

I think Acctivate has a lot of software updating they need to do to make this software a great use for inventory tracking.

Acctivate is Active :)

Reviewed on 24/3/2016

It took a lot of work, but after putting in the time and learning all about the software, I have to say it is a great system, with so many options and ways to do things. It can be customized to work in most unique scenarios. The strongest points for us is the inventory Lot control, gives us more power over our inventory, and where its coming from, etc. The Activity feature helps us communicate and acts as a CRM for our reps. The way dropship PO's are handled is very helpful, and works almost perfectly for us. Using the mobile device changed the way our warehouse receives and picks products in a good way. Since the software's infrastructure is basically a database, it gives versatility for using with other products, like our shipping software and our website. The Reports side is dependent on Crystal reports, which opens up a world of possibilities, it does add some complexities, but the support that Acctivate gives with there product makes up for all complex situations. I have been helped and things have been fixed numerous times. The software is also in a stage where it will always be improving over time.

There are a few cons. Bugs and things not quite working the way they should require a dedicated person within our company to occasionally be working with Acctivate to clean out these scenarios and learn about limitations and potential future added features. The Credit card system is very limited and makes it a little difficult with the way we do things.

I find myself really loving the way it handles customers, all the different tabs to product history, comments, activities, transactions. The UOM has added a complexity that we needed when it comes to purchasing single units vs boxes vs cases. The ability to setup diff pricing for a product or a customer really helps with on sale items and contract pricing.

Great Program

Reviewed on 3/4/2019

Sometimes Acctivate can be glitchy and close down abruptly. Quantities aren't always accurate.

Reviewed on 30/6/2017

Inventory Management Software that Does It All

Reviewed on 28/4/2016

Acctivate - Inventory Solution for the Growing SMB

Reviewed on 28/4/2016

Over all a very solid application. We experience a couple hiccups once in a while but very...

Reviewed on 30/3/2016

Customer service is very responsive when we need them. Technical problems are rare and sometimes are solved merely by rebooting our SQL server (so it could be something on our end). I love being able to query the database into Excel since I find it easier to write code in VBA than to work in Crystal reports (since I have 40 years of experience writing BASIC code). Plus, Excel makes it very easy to slice and dice the data in many ways without having to re-run the query. We sometimes have an issue after syncing with Quick Books that causes journal entries to be duplicated which then need to be deleted from QB and re-run the sync - that fixes it every time. System can run slow sometimes, but again, it's probably an issue that we have created with 16 active users and data that has never been compressed and archived. We have detail data that goes back to 2005 so calling up a large customer or a very popular product that has a lot of sales order history can be slow at times.

Good inventory management program

Reviewed on 29/4/2019

It has been good so far. Tech support has room for improvement, but overall it has been a good program.

The Good, Bad & the Ugly

Reviewed on 30/3/2016

Acctivate is a really good inventory control system and it is pretty easy to learn and it has a lot of capabilities and we love it. But here are the problems I have had. I have had numerous problems with technical support, and it has only gotten worse instead of better. In order to reach customer service now, you have go to the Acctivate website and enter a service request, and you may or may not get a prompt reply back. When we are having technical problems with this program, it can bring our entire operation to a halt and there doesn't seem to be any sense of urgency on the part of the technicians at Acctivate. This is my biggest problem with Acctivate and it the one thing that makes me very angry. My only other problem is training. This is a very complex program, and you can learn the basics pretty quickly and that will get you by. But there is no formal training to teach you everything you need to know other than videos that you can watch and some webinars. I think there needs to be a trainer that can teach new users how to use the program in depth at your facility in Arlington so that customers that have purchased the program can spend 3-4 days with some in depth training. I have had this system for over 2 years now and we are still finding new things that we have never seen or used before. When we purchased Acctivate, they do a great job of getting you up and going and answer any questions you might have, but some real hands on training would be so much better. But once you get used to the program, it's great.

Great Software - looking forward to further developements

Reviewed on 1/2/2022

excellent company toi work with, great support, quick to response to any issue.

Reviewed on 25/1/2017

Excellent experience they are sharp Very experience and always helpful. They have excellent knowledge and there knowledge base is great for help.

The system crashes periodically, and there are some glitches.

Reviewed on 26/6/2017

We are able to keep account information, process and track orders and manage most of our complaints and returns.

For the most part acctivate is user friendly.

Reviewed on 27/6/2017

Acctivate is very easy to use. An excellent solution for inventory managment for the QB...

Reviewed on 2/4/2016

By implementing Acctivate, I was able to bring my company out of the small buisness way of thinkig and introduce them to an inventory managment software that is super easy to learn and use. We grew from 5-7M to over 20M very quickly and we were basically managing our buisness with spreadsheets and elbow grease. We're a company that uses Intuit QB for our financials. Prior to Acctivate we stored our inventory in QB but as the company grew, we kept crashing our file. Acctivate was the perfect scalable solution toallow us to add POS and lessen the weight on our QB file. Now 15 months after implementating Acctivate, it's hard to imagine how we operated before. Acctivate also forced us to face our own "bad habits" in the areas of process. That may be the single most valuable "pro" that comes with the software.

It's very easy to use

Reviewed on 21/2/2019

Make cheaper in order everything small warehouse to use

No need papers!

Reviewed on 5/4/2019

A+ Easy to Use & Service is Outstanding

Reviewed on 5/4/2016

The software is easy to use. It's also very easy to teach yourself and learn new ways to use the system as well. All the self help forums are very helpful and informative. Also the remote support team is absolutely amazing. They are quick to respond and make things better if you are stuck or having an issue you can not fix.
One con I have is that you can not attached a file to an email being sent from ACCtivate. Other than that not too many cons. When I do I learn from them and then i know the system that much better.

Acctivate Inventory Management

Reviewed on 9/11/2016

It is a smart quickbook for our inventory operations and management.

Customer Services is outstanding

Reviewed on 5/4/2016

When working with so many software vendors; you dread picking up the phone or sending that email because you know you will get the run around no matter how thorough you are with your description. Not with Acctivate support! They have worked with us as the business model changed for our client. Support staff have been professional and helpful throughout our relationship! They are here to support us in the beginning and 3 years later!

Moving in the right direction

Reviewed on 30/3/2016

We've had some new bugs and changes we did not like in version 10, but overall it was an improvement on an already excellent product. Specifically, changes to the display of Totals on Sales Orders and some trouble with changes to Invoicing w/credit cards have cause some headaches. Other bugs we have seen are so far non-reproducible.

The new UI overhaul, consolidation of some tabs, etc are all great changes

Once you know the proper step procedure, the software is easy to use.

Reviewed on 24/3/2016

Pros: gives accurate data. friendly to use. You can cross reference in many areas to get the information needed.

Cons: Have to know the proper step procedure to enter invoices, credits, sales order. Once you have the procedure it's easy. Can't revise a purchase order or change a purchase order past a certain step. Too many steps to correct an incorrect price on a purchase order for a vendor.

Inventory software - the real deal

Reviewed on 31/3/2016

This is the most comprehensive, affordable inventory software I have come across. It has all the features good inventory software needs. All too often we see inventory features tagged onto accounting software, with very limited features. Acctivate is the real deal, and can be effortlessly connected to your Quickbooks accounting software.

This software program is simple to learn

Reviewed on 30/3/2016

The biggest con, is that as the responsible person to product updates the UOM could not be changed in its lower case-to upper case. so I tried setting up the UOM using an existing UOM i.e. ea. Wanting my UOM to be in Caps. EA but the system would not take it. You should allow this to be done by exporting and importing.