Grow Reviews

Grow

4.5 (374)
Make data-driven decisions.

Overall rating

4.5 /5
(374)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.5/5

91%
recommended this app
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374 Reviews

Jeff
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Not your average SaaS BI company. Grow is something special!

Reviewed on 21/3/2018

Pros

What separates Grow from the other players in the SaaS BI reporting software space is three fold.

1) Price. I had a call with DOMO and actually laughed when they told me what their platform would cost me each month. Grow is affordable for small agencies, startups and small to mid sized companies - especially when you factor in the ROI it generates.

2) Ease of use. We looked at MSBI but it's complexities - especially around Google Analytics made getting our reporting up and running extremely expensive. Grow makes connecting data sources super easy. I was up and running with basic reporting the day I signed up.

3) Data scientists. In my experience with SaaS software, their onboarding calls can be a big time waster, simply because the people performing the onboarding, are not experts in the field but rather lower level employees who were trained to follow a predetermined onboarding process. My onboarding at Grow was presented by a real data scientist! Not only did he provide excellent training on the software, he made suggestions on how to tweak my reporting needs to show greater value to my clients.

The combination of these three elements come together seamlessly to create a truly viable alternative to Microsoft BI, DOMO and Tableau. Watch out big guys! Here comes GROW!

Cons

Surely I could find something bad to say right? Not really! I guess if forced I would say that they need to be easier to find on the web. I would have started using Grow months ago - had I known it was out there. So, get those marketing guys to work! Hey - I'm a marketing guy - put me to work!

Verified Reviewer
Overall rating
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Time Savvy Data analysis Tool

Reviewed on 24/5/2023

My overall experience with grow was awesome. I used it to make lively dashboards and decks be it on...

My overall experience with grow was awesome. I used it to make lively dashboards and decks be it on zonal front or asm level, or store level, or product level.It helped me to save my time and enhance data analysis which resulted in drawing better insights.

Pros

The user interface is so convinient.One can easily make dashboard and draw insights of large data.Connectors can be used to connect data and make your dashboard lively.

Cons

The free version doesn't provided much services to users, also the forcasting can also be enhanced.Once forcasting and free trial services are improves it is really good alternative for any dashboard tool.

Tomas
Overall rating
  • Industry: Package/Freight Delivery
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feedback

Reviewed on 9/8/2019

We using grow to report on top level reports and using it for team leaders to be able to manage...

We using grow to report on top level reports and using it for team leaders to be able to manage staff using information provided from dashboards.

Pros

That we connect to database using SSH and all other major data sources. Easy to set new dashboards up and share with team.

Cons

Lacking customisation and not good to get complex dashboards on it. Depending on size of dashboard and connected/calculated data sources sometimes Grow is crashing and reports can not be accessed or updated.

Annoying that you cant index headers for reports from database.

Alternatives Considered

Microsoft Power BI

Reasons for Switching to Grow

Connectivity to database using SSH.
Lauren
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good use for reviewing trends

Reviewed on 1/3/2023

Pros

We are able to share real time data with clients while campaigns are running and they can see multiple platforms at one time.

Cons

The graphing capabilities are not as extensive as some of the other software systems. It doesn't pull in visualizations of creative.

Sarah
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Sk Review

Reviewed on 28/2/2023

Pros

- It's easy to understand- General functionality is great

Cons

- Expensive for what you get- It's difficult to create dashboard, and build data-sets and instructions are not overly clear

Alternatives Considered

NetSuite
Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

You need a Grow.Com Expert to Setup a Dashboard

Reviewed on 14/8/2023

Pros

There are lots of integrations and the customer support is quite helpful.

Cons

You cannot setup a dashboard easily. It is not for non tech savvy people. Even as a techie, I couldn't setup one right off the bat.

Alternatives Considered

Powermetrics and Databox
Jack
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent

Reviewed on 13/3/2023

Pros

Grow is really impactful to our business, the clear and easy UX makes making dashboards simple and easy. The date views are clean and make KPI monitoring and sales tracking super easy! Would really recommend it!

Cons

No problems! Excellent all around experience!

David
Overall rating
  • Industry: Motion Pictures & Film
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Grow helps you to grow

Reviewed on 13/3/2023

Its helpful on a daily basis.

Its helpful on a daily basis.

Pros

I love the dashboard, its simple and its also easy to just cut and paste into presentations. It helps us to stay on top of our numbers and KPIs.

Cons

As a normal users I feel its sometime s a bit hard to do changes in the dashboard.

Akshay
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

BI platform that is fast and reliable, easy-to-use

Reviewed on 28/2/2023

It's been a good experience so far. However, if the grow team can plug some of their shortcomings,...

It's been a good experience so far. However, if the grow team can plug some of their shortcomings, they'd be a far superior product with a loyal user base. They're headed in the right direction though.

Pros

User-friendly interface and intuitive design, which make it easier to navigate and use. The typical workflow has a learning curve though (connection > warehouse tables > datasets > metrics) which can be confusing at first to the uninitiated. Customer support is knowledgeable, fast and excellent.

Cons

1. Datasource options need to be expanded. 2. The data inside suggested warehouse tables can be improved to be made more relevant. Too much unnecessary information that defeats the purpose.3. The grow team can do a much better job of creating educational resources on how customers can make the best use of each connection. The documentation is often outdated and not helpful.

Elliot
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall, An Excellent Dashboarding Platform

Reviewed on 28/2/2023

Pros

The process from data interation, to visualisation is super intuitive.

Cons

The platform still feels buggy. I regularly see errors reported in my admin console, which when i go to check, just dissapear.The visualisation options are limited too.

Christopher
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use & powerful tool!

Reviewed on 28/4/2021

Pros

The team constantly works on making everything easier and more powerful as it already is! By offering connections to dozens of external tools and the most used Database Providers you can join together your data in a matter of no time.

They had a big update not long ago which totally changed the way you can analyze your data. By offering dashboard filters you are now able to leave your data as granular as possible and filter all metrics inside a dashboard with just a few clicks. That way you don't need to create new metrics for every question you get asked but instead just deep dive into your already existing charts by adding more filters.

The support is always super fast and helpful and they are happy if you tell them which features you'd love to have in the future. If you are looking for a tool that is both suitable for super-experienced users but also for people who didn't work with data by now I'd definitely give it a go and get a free trial version.

Cons

Overall I can't tell you anything negative!

Response from Grow

Thanks for the great review, Christopher! We're glad it has been such a great tool for you and your team.

Adam
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review - TETON Sports

Reviewed on 1/10/2018

Our experience has been very positive. Thanks to training from the last Data Driven Summit, we've...

Our experience has been very positive. Thanks to training from the last Data Driven Summit, we've been able to successfully tap into our data and successfully aggregate it enough to gain insights.

Pros

This software allows for the majority of your data to be accessible within Grow's platform. The abilities to transform the data and present it in a professional, and aesthetically appealing way is critical. I've enjoyed the ability that Grow has to leverage a lot of the functions and abilities available in Excel and other database querying languages inherently in their builder.

Cons

Without a knowledge of SQL, many data sources are rendered useless or very cumbersome to retrieve meaningful data. Many of the lesser know data sources do not (understandably) have metrics pre built and ready to add to dashboards, therefore, inspection of the data sources and knowledge of SQL transformations and joins are required to achieve the right data for what's needed.

Benjamin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Connectors + Dashboard in one place, limited visualizations

Reviewed on 9/3/2023

Some connectors are unreliable or hard to use such as LinkedIn Ads where all campaigns need to be...

Some connectors are unreliable or hard to use such as LinkedIn Ads where all campaigns need to be manually selected by the user. The alternative is to use LinkedIn Ads data warehouse but this feature broke a few weeks ago

Pros

Easy to use. Support has been pretty strong. Some of our feature requests have made it to the product over time

Cons

Often times connectors get disconnected, and data doesn't get refreshed. Visualizations are limited. Filtering/Slicing is very limited

Ian
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Review Request

Reviewed on 6/3/2023

Loads of potential non realised!

Loads of potential non realised!

Pros

Nothing specific stands out for me on grow

Cons

App view is poor, system is very clunky not slick. Connection inconsistent views are very basic

Casey
Overall rating
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Grow Review

Reviewed on 7/8/2023

Pros

I really like the ability to pull data for customers in the 'needs order' categories, and using the gap reporting to my advantage

Cons

I feel like the system is a little buggy at times and could be better. My reports will auto update or shoot me to the top of the webpage if I am looking and browsing through the same data set for more than a few minutes.

Christine
Overall rating
  • Industry: E-Learning
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great entry-level BI tool for the whole organization

Reviewed on 27/7/2023

Has helped connect Marketing and Sales and Program Management in order to have the whole team...

Has helped connect Marketing and Sales and Program Management in order to have the whole team thinking holistically about the program.

Pros

Very easy and fun to use. Wonderful customer support.

Cons

No Marketo support, dropping Twitter/X support and now losing the ability to upload spreadsheets.

Meghan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Data solution ever

Reviewed on 19/1/2022

Analyzing our marketing efforts across all of our main channels has been life-changing. As a...

Analyzing our marketing efforts across all of our main channels has been life-changing. As a company, we are making better decisions based on the data we pull together in Grow. Super easy to use and easy to learn.

Pros

How easy it is to navigate and learn and the amount of support the Grow team gives to ensure that everything is set up correctly.

Cons

I love just about everything about Grow -- I do wish there was a feature that keeps a dynamic list of company benchmarks that update in real-time and use that to be a comparison goal line in metrics.

Response from Grow

So great to hear that your company is making better, data-driven decisions since launching with Grow!

The company benchmarks comparison is a great feature request. I will make sure to pass this information along to our product team.

Mark
Overall rating
  • Industry: E-Learning
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use, great support

Reviewed on 2/6/2022

Pros

I've never used a dashboarding tool before and with a little bit of training, I've found Grow to be a powerful and simple tool to use.

Cons

A small nitpicky thing, when you create a new metric the charts don't snap to fit in a grid system - you have to drag all of your charts around to accommodate anything new or just drag your new one to the bottom.

Response from Grow

Thanks for your review, Mark!

Love to hear how easily you were able to learn how to use Grow and gain immediate, powerful insights from it. And without prior experience with a dashboarding or BI tool. Impressive!

As for the UI/UX request, I've submitted a ticket to our product team for review and consideration. Thanks for the feedback!

Tim
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Quick Insights for Quick Wins. Saving so much time

Reviewed on 2/2/2022

Pros

I like the quick insights and ability to pull data from most of the platforms, CRMs and places where we need to pull data from. This has allowed me to quickly look at our strategy and make decisions from one place

Cons

It's not as easy to make changes than I would like to

Response from Grow

Tim, thank you for the review! We value your feedback. It's great to hear that you have been able to save so much time by using Grow.

As to your comment about difficulty making changes to metrics/dashboards, have you checked out Dynamic Views yet? This is a newer feature that allows you setup your account in a way that metrics automatically filter by the user who has logged in. Saves loads of time and doesn't require building/editing as many dashboards. https://email.grow.com/dynamic-views

You can reach out to your account manager or [email protected] if you have further questions.

Best!

Alexander
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hands Down Best Decision

Reviewed on 26/7/2019

The benefits we have realized is the ability to more quickly identify shifts in business trends as...

The benefits we have realized is the ability to more quickly identify shifts in business trends as a result of live data streams

Pros

What I like most about this software is how easy it is to use and how Grow is constantly striving to make changes that add value to their clients.

Cons

Honestly can't say I have ever had an issue that wasn't already being solved for by Grow's development team for a future release or wasn't something that their support team couldn't help me solve.

Josh
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use, easy to understand

Reviewed on 28/2/2023

It has been positive and I would recommend it to other people who need a BI solution. It is easy...

It has been positive and I would recommend it to other people who need a BI solution. It is easy for your frontline employees to use and the reporting is simple enough for pretty much everyone to understand.

Pros

It brought all of the data together so we could see what was happening. We were able to plan better for what was going to happen that year. We could also collect resources to show our customers when needed.

Cons

Sometimes the reporting would break and it would take several levels of support to fix it. We had former Grow employees and sometimes it would even take them a while to get the data fixed.

Deepali
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good online web-based trading platform

Reviewed on 8/2/2023

The architecture is secure and your transaction is conducted securely, the transaction will nearly...

The architecture is secure and your transaction is conducted securely, the transaction will nearly always be completed and you will receive the units you ordered. Both a trading and a demat account require no fees to start an account.Personally, I have invested into stocks and redeemed without issue.

Pros

Grow provides free account opening and no ongoing maintenance fees.The Grow app is to be downloaded from the Google Play Store and the App Store for users of Android and iOS smartphones.

Cons

Even though it's a chat window, sometimes responses take hours. no help available round-the-clock.

Joseph
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Review, baybeee!!!!

Reviewed on 27/7/2023

using it to pull data from our systems to help understand and identify certain things that our...

using it to pull data from our systems to help understand and identify certain things that our current in house systems do not display - allows us to plan and discuss things that are coming up without being blindsided by the lack of display of that info in our systems

Pros

helps me visualize things that my company's current systems do not display. helps make up for the lack of development internally.

Cons

sometimes the data refresh doesn't happen until you load certain dashboards

Jon
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Dashboard of KPI's that don't suck and at a great value!

Reviewed on 5/10/2016

I have not had technology change how we focus our business operations more than Grow.com has in a...

I have not had technology change how we focus our business operations more than Grow.com has in a very long time! We now have placed TV's, monitors, etc. throughout our building for each department and we can spend our money to reward our staff for meeting metrics rather then an overpriced flashy dashboard that is unnecessary. Thanks!

Pros

Ease of connecting plug-ins (after minor training), ability to request additional plug ins with fast response, COST... as it is affordable we can actually make this something for our organization to use for ALL of our staff, not just a limited number of users which is HUGE.

Cons

Filtering data is difficult in some cases, i would like the ability to not know SQL to do some of the filtering (although, the Grow staff have always accommodated my shortcomings on this though)

Scott
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

First time user of this kind of software

Reviewed on 6/3/2023

Overall i’m happy with Grow

Overall i’m happy with Grow

Pros

I have nothing to benchmark Grow against, however, I’ve found it a really useful resource for sharing and monitoring business information and the performance of various areas of our business.

Cons

The app isn’t great, always takes a while to load and moving between dashboards can be slow