Loyverse POS Reviews

Loyverse is in a rare space offering a very low cost product in the POS/restaurant ops space. Even at the low price point, they offer a kitchen tablet software (alternative to a kitchen printer), a POS for taking orders, sending orders to the kitchen and running a bill. It even has inventory management with alerts when your inventory is running low. With their SumUp integration you can do everything you need for running your restaurant without having to sign any long term contracts, setting up credit card processing, etc.

Loyverse isn't a "bundled" product like a Toast or an UpServe so you'll need to get your own tablets/phones for your team to use (tablet for the kitchen, handheld devices for your servers) but that ends up saving you a LOT of money. There are a few "missing features" if you're comparing to other POS systems, namely staff management, online ordering, delivery management but these aren't concerns for a lot of businesses. For our business we ended up going with Toast for some of these missing features and the dedicated support, networking equipment, etc. but Loyverse was a very strong consideration for us. One of the key features we need as a tea house is a "forced modifier" where someone selects a package (i.e. high tea) and then needs to make some selections (which teas they want to have). This sort of workflow existed on Toast but not on Loyverse as of the time of our evaluation.

As a POS Specialist, I find Loyverse very basic, simple, and easy to use Point of Sale. This is free POS works well on Android devices and as well as on iPad. You can add any generic brand printer although it has the support for Epson and Star printers I was able to add Chinese-made generic printers the Bluetooth printers also worked well best recommended to use any Ethernet printer. As for the POS, it is very simple and best suitable for the truck/carts or takeaways. It has everything that most paid POS offers, it has sales reporting through the cloud and as well on the Tablet/iPad. The sales are available category-wise, item-wise, order-wise, or payment method-wise, end of the day.

The addition of items to the menu is very easy, items can have customized photos or coloring as per your choice. Item voids, order voids options are also available.

The free version comes with only one user for an additional user passcode you need to pay for it. Few options from sales are missing like Revenue center option where you can view takeaways and dine-in sales.

I love the fact that the software is easy to use, fully packed with most features we require for our restaurant. From CRM, Loyalty, Inventory Management, KDS, Customer facing interface. They also offer some great integrations with third party software like Xero, WooCommerce etc. Would always recommend them.

Mostly focused on the internal operations and not much on the customer side of things like the Kiosk or self ordering system. That would be a really good addition to it.

Possibility to connect various periferals such as Mini printers, scanners and so on. Flexible software, translated to LT.

Not very comfortable to use with smartphones, need category drop box as is on bigger screen devices.

It's great to use. The support team is extremely attentive and quick on the answers. Committed to resolve. The dashboard app is very useful. Easy to split payments.

It does not have a desktop app or system that we could make sales. So you need a tablet or a phone for that.
In a composite product the sales of all items of these products you will only verify in modifiers view and you will not have an inventory of them.

I tried a few different iPad based POS systems when opening my Cafe, but settled on Loyverse as their features actually beat a lot of the paid systems out there, and it's free! Would definitely recommend trying out Loyverse first before settling on another system. Just because it's free doesn't mean it's not a serious contender.

Local payment terminal integration is lacking and cash up process could be built upon. However it more than makes up for this with the price tag (or lack thereof) and its array of features.

I've been using the Loyverse suite in my business and it has been stellar! Highly recommended for small to medium businesses.

Only con that I can think of is that you have to purchase the app if you have more than one store. Otherwise this app is awesome!

Cloud based apps and free with a user friendly application and easy to use tablet or mobile or laptop can be use

Shared server, my point of view is if longer use you need a dedicated server if you have a large data handle d

At A1 Analytics, we created a matrix with about 100 factors, and 17 essential factors for MiG, ePOSnow, TouchBistro, Toast POS, Opensource POS, ComCash POS, Floreant POS, Unicenta, Lavu, Revel System, Squre, and AccuPOS and Loyverse.

Loyverse was the best in our view based on price, features, support, customer reviews, simplicity, flexibility, and data import/export.It does not require special equipment and can be deployed on tablets and smartphones. It's well-suited to businesses with one or more stores or restaurants. It works beautifully and if you upload photos to the menus, it's very professional looking and attractive. I can set up taxes, discounts, refunds, tables, employees, user rights, marketing lists, sizes, colors, or food variations. The system comes with a variety of useful built-in reports and you can export all the transactions for advanced data mining.

The pricing is FANTASTIC. The live customer support is even BETTER!

One client is in Colombia in South America. Some of the special characters in the Spanish language do not display properly. We're seeing if this is a browser font issue or a system issue we can resolve.

I have used this software for over a year now to try and keep track of inventory and have a POS system built into my phone and or tablet. It was very easy to set up although it does take some time to enter the inventory however that’s the same with any type of inventory software you use. It was easy to use and to teach other employees how to use

The thing I liked least about Loyverse POS system is when you are ringing items up for someone and say for example give the customer a discount for buying more than one item it was a little hard to complete and I had to go into the system a different way and use some finesse to get the client rang up right . Also you must be connected to WiFi to use this system and that kinda is a downside to it it ended up using a bunch of data on my cell

The fact that this software is free is the major selling point. It has all the features you would want as a POS system and creates a great platform for loyalty programs for your customers. The live updating stock feature is another plus and has come in handy in my multiple projects. Works great with retail and I've just begun to implement this in a cafe. It syncs of easily with my receipt printer. All this for FREE

As with other software, it can be overwhelming with the amount of features this application comes with. One of my least favorite issues was with updating the stock. I wish they had a more streamlined stock updating system. I often found myself with duplicates in my stock list which was throwing me off at the end of the month counting sales. However, this might just be a user error I have yet to sort out.

It can be tailored to suit your specific needs.
You have a team of highly qualified people to help and support you 24-7.
It is 100% FREE. No hidden fees, no funny business.
Constant updates, but not too often.
Customer support is top-notch. Yes, I listed this twice, because it's THAT good!

Since it is a work in progress, some features have not been implemented yet, but they are working on them.

Easy to setup items to sell. The app can be used on either the Apple iPad or on Android base tablets. However stick with the Apple iPad because of the guide access feature is found only on Apple's OS. It easy to train rotating cashiers on this system. I do like the ability to split checks.

Not a true inventory if you are looking to see past and on-going stock. The system allows you to sell with negative inventory.
As with graphic based display too much items can be overwhelming. Best for business with no more than 2 dozen items otherwise you will be spending too long of a time scrolling through pages to find the item. It's is nice that it has categories but that also take some time as well. When items are out of stock, system should give the owner the option to hid the item until it is restocked. There is no warning given and shown when stock is low or completely out to the cashier.. Only an email is sent indicating a low stock.
There is no capabilities of sorting the displayed item or separating into groups visually. It's all done alphabetically.

I am completely confused on the sales history in the back office. Sales by payment and sales summery don't match. The data sync is slow. It may take a few hours after the close of the day before all the sales are synced and shown in the back office. When using discounts and promotions the totals don't necessarily add up correctly. I am still trying to figure out why that is.

Its soooooo easy to use and also secure, I would say its fool proof! Also the loyalty program is a wonderful idea, love the way it links with the QR code and allows us to send regular updates to our customers, and the fact that we can easily convert an excel file to a CSV file to import the data to the application....also the cost was definitely within our budget!

There's a few features we would like to see as are really quite necessary for retail, such as size and colour in a sub category, currently unavailable, but have been told its on its way :) Also we need to be able to offer a printed receipt, some people just prefer that to an email, but again we've been advised its possible! Under card payment options we would like to include the type of card used and the currency...Kuwait dinar has 3decimal places.

Service is FREE, Customer Service is always quick to reply and able to answer all my questions, easy to update stock system, clean and neat UI, learning curve not too high.

The only cons are for things that would usually have to be paid for. No currency converter, no option for multiple currencies, difficult to implement the Loyalty part for customers,

VERY easy to setup and use....

Nothing at this time.

It's free to use and easy to use. I can see all my reports in the system. The good thing is that you can download all your report on excel format which makes very easy to keep track of your financial records.

Tax calculation system is a bit complicated.

Best Support Team
Has back office
Can have multi-POS and employee shifts
Free as of the moment
User Friendly
Continuously Developing (and you can be a part of it)

some reports and options are not yet available because they are still under development

Online sync of reports and an alternate customer app that allows them to leave a feedback and discount point system

Haven't found any yet

Dash board customization, inventory management ,employees time card management, loyalty app integration,customer and kitchen display integration.

Still, there is some bugs that need to be improved. Slow response, specially when we take the order,it's response slowly. No option to make Menu (food+fries+drink make a meal)

I use Loyverse for my little bussines and it is perfect. It allows me to create my products, track my stock and send an email to my buyer with the receipts. Also, I like all the ecosystem they have. You cans watch stats about your sells and your gross profit, that's neat.

I will really like to be able to delete receipts without the need of write an email to customer service.

simple & easy to set up.

1. The inventory report is not available. The entered cost was only to show how much margin we could make for each product. I'm comparing with Vendhq POS system
2. The inventory does not link with the sales. Meaning I can accidentally sell a product which was not available in my stock, hope the system can do auto detect features..we should not be able to sale any product that is not available in our store or not updated in the inventory.
3. Desktop features is not available. A desktop features is good to easily link the system with any printer and not limited to only certain thermal printer. In my business, we need to print a standard fullsize receipt/invoices.

First things, It's totally free! And It's useful, UI is friendly, easy to use, verifiable, flexible, relevant, accessible. It have Loyalty System.

It doesn't have Thai Language. But, I've decide to contribute this service as a Translator (Thai Translator). Because I'm Thai, We love free service! (LOL).

Convenience of doing sales and tracking your money flow and inventories with ease. I can base business decisions based on data gathered.

Easy to use, customisable, free

At times it might take a bit of delay to see saved changes