CompanyHub Reviews

Right out of the box, it's super simple to set up and onboard. It's field based, so you can customize it in an infinite number of way. I run 3 different companies and can differentiate each lead / contact in the the system according to the Project (my company) they are associated with. I can run multiple email addresses too to match to each of my organizations - I haven't seen that elsewhere. Also, the founders of Company Hub are behind Integrately, so Company Hub integrates with every other platform (thousands) that uses integrately.

Cost estimates and invoicing are rudimentary so I use a secondary tool for that and the tool I use, doesnt integrate.

it's easy to comprehend and use, We can Customisation the tool based on your requirement. Assigning tasks to my teammates has become so much easier.Excellent support from the team.

Software should also have white labeling.

Need a lot of improvement like synchronizing with MailChimp.

Creating Email templets.

Creating Roadmap.

I have been using CompanyHub as the CRM tool I rely on to manage contact and my sales pipeline. I really like that the platform does a lot and it does it well. In particular, I'm a fan of the user interface that is clean and relatively easy to use – unlike other CRMs, which have quite the learning curve.

I'm a fan of a contact "history", which shows everything that has happened with that person or company over time (like when I emailed them – and what I emailed – and much more), as well as the Hotness feature which enables me to easily add whether a lead is cold, warm, hot or very hot and lets me take additional steps such as adding an automated reminder for a follow-up.

The mobile app is a big plus because it lets me take care of business whenever I want, even when I'm not in front of my computer.

Generally, I think that CompanyHub is a good solution for both beginners and CRM experts alike.

There are limitations in terms of what the web forms created with CompanyHub look like and the features they include. Additionally, the Analytics and Automation features have some shortcomings too, which can make it a little challenging to carry out certain steps in CompanyHub.

Cost-effective and sufficient for small business

Need more integrations and automation for sure

CompanyHub is a very powerful CRM solution and offers a large range of features that makes the sales cycle easier. I like that you can set up a wide range of automations that do specific items if an event happens, such as when a deal is closed. It's also very beneficial to be able to send emails from CompanyHub and have these included in the sales opportunity automatically, rather than having to upload the emails separately.

I have had to speak with the CompanyHub support team on a few occasions in order to set up the CRM specific to my use case and in all these instances, nothing was ever too hard for them. Also, whenever I did need to contact support they always helped me resolve any queries in a reasonable timeframe.

One of the weaknesses of CompanyHub is that while it performs fantastically for most requirements, when there is something that is slightly unique it is hard for the end user to do this without assistance from CompanyHub support. For example, it took me some time to set up GST correctly on the documents which I send to customers, and I wasn't able to change the look of the quotation document without assistance from CompanyHub support.

I like the customization capabilities, as it's like a database, so you can create custom tables to fit any kind of business need. Also, you can create custom forms.

The email features are bad. You can edit an email set to send later, the refresh ratio is like 6 hours, etc. So, if you want to handle your emails within the CRM, this isn't the right fit for you.

I love how clean and simple CompanyHub's interface is. While it's quite feature-packed, it's extremely intuitive and it makes for a brilliant user experience. Whenever I've needed support, I've received very prompt responses. Support will go out of the way to help and will always follow up if it's a more complex matter. I'm really impressed with the quality of CompanyHub and would highly recommend it to others.

I truly have no complaints. While it's a newer solution, it is extremely flexible and provides fantastic value.

Company Hub is our beloved CRM system. We have been with them since their early development. The team are always attentive. Great customer service. It is a fully customizable system comes with data analytic features.

Basically it works great for us. For some it may be difficult to use as it offers complete flexibility. Some people may prefer a well built template.

Company Hub is a full featured CRM. It has the necessary features to allow you to manage your prospects and customers.

I would highly recommend it for existing customers & prospects more than leads, because it does not have the outreach and tracking tools needed for leads.

But it is extremely good for current customers, where you need to track communication, projects, deliverables, etc.

It's also really good at letting you track tasks by user AND company.

That's one of the best parts about it is that you can tie any given element to a company and then drill it down to the user of that company (on a per user or group basis)

It's a little bit slow, but honestly its faster than the Salesforce behemoth.

I love how easy it is to customize no matter the industry! I also like how simple it is to get a good snapshot of what a client needs and keep good track of potential clients.

The only thing I can see being a problem with my industry is needs for scheduling photography rooms and studios...but maybe there is a way that I haven’t seen yet.

It is so simple to use and offers an excellent way to build better relationships with our clients, as well as manage our sales pipeline. The team at Company Hub have been super helpful in getting us setup, which made it so much easier to get started.

Would love to see the reports feature include a range of colours in the charts, that will make it really easy to quickly see what each report refers to and

Followup Suggestions
Easy to use CRM
Highly customizable
Team Collaboration with Task Managment
Reports

Fast and easy setup, easy customization.
Their support is amazing. They are responsive and provide fast solutions for any need that falls within the scope of the production version.

The reporting and dashboard elements should be designed better.
No API for external systems but I understand this will be taken care of in a month or two.

One of the best thing about the software is it's flexibility, without even having prior knowledge of a CRM you can easily customize it yourself, the UI is easy to understand. All the important information is always there in front of you. Deal Pipeline, Email tracking, Email communication are just top notch.

Lead Automation
Very Good Email Integration
Entire UI is very easy to use
Powerful Reporting
Support staff is quick and responsive