NetHunt CRM Reviews

All CRM tasks can be handled inside Gmail.

The user interface is completely customisable and adding new fields to records is simple and efficient.

Creating new records for any task (contacts, leads, service etc) is very simple and the customisable views are just so handy for a quick visual look at what is happening in your business.

NetHunt CRM works quickly and it's integration with Zapier has literally saved us hours each week and made previously manual tasks completely automated.

The follow up reminder system, although functional, is a little basic in that (at the time of this review) you can only set up one reminder for a record or email at one time. It would be nice if you could have more than one follow up reminder per record or email and have these on a schedule. This of course can be done easily using Zapier but if you're not using a paid subscription to Zapier it will add another cost. This is a minor con though and with some discipline there are simple and effective workarounds

Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.

For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out.
I would like the flexibility of adding custom event names as right now I'm limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference

collating information, pulling reports and following other colleagues

can't build detailed itinerary breakdowns for each client and booking.

Love the sorting/searching features and ability to label all contacts

Wish it would help with duplicates or finding contacts that have no yet been labeled so we can be more organized

I liked how easy NetHunt was to set up and customize and I loved the workflows that you can customize and create. It's all super easy as well being that it's built right into Gmail so you don't have to learn an entirely new software.

The biggest cons I see is that the CRM comes at a premium price and the workflows seem a bit limited especially if you use this feature a lot. I'd also like the ability to customize workflows with a drag and drop feature instead of the current method. Lastly, I would like better integration with Google Drive (where we store all of our client transaction files). Currently, the best fix that we've found with Google Drive is to link each transaction file to drive and then pin the specific transaction folder to the top, but I'm thinking there may be a better way? Either way, these are not things that would cause me to move from NetHunt at this point.

Ease of importing contacts, help from staff to verify import was successful and their suggestions on how to customize the folder and fields for optimal use.

I haven’t found an issue with it yet, still looking for a way to integrate a PDF esigning solution into it.

The feature I most love is the segmentation. The ability to tailor emails to different populations simultaneously was a game changer for me. It not only allowed for outreach to different populations, but also acted as A/B testing.. The open rate, is a huge one for me as it shows me where to focus my time.

I do not always find it intuitive to use, but once it's figured it out it's a breeze.

The product is very easy to use and the extension for Gmail is incredible.

There is a definite lack of integrations with other software and platforms.

The integration with Gmail is excellent and the simple data validation measures are effective. The workflows are powerful, and sending customised emails works well

Sometimes the UI can take a bit of getting used to, but it is a big piece of software, so I guess that they are growing and adapting the UI as they go.

Nethunt is a great CRM for small organizations. It was very quick to setup and get started with it, and it's tutorials and support has been extremely helpful in getting us started very quickly.

I can't think of anything I don't like about this software. For now it's working better than I expected.

- This CRM fully integrates with Gmail. So no jumping back and forth between email and CRM platform.
- Intuitive User Interface with low
- The starter version includes API access which is not common in CRM platforms
- Pricing is the lowest compared to Streak and others

- Lacking report features
- Lacking recognizing the reply-to field in the email (none of the CRM platforms currently do)

I absolutely love the Gmail inbox integration. My experience with CRM's previously is that they are good for what they do, but I am not always thinking about creating records within that system. Nethunt makes this unavoidable as it is always right in front of you as is it within your inbox.

I always love the idea of integrations. I wish Nethunt would integrate with other platforms we are on, for example, we use PandaDocs. It would be great to see an integration with that.

I can finally organize my conversation threads with my clients in a way that is sane and efficient. I don't know about your clients but some of mine have the habit of replying to a certain email thread with questions or ideas that belong in a new thread, or in an already existing one.

Well, with NetHunt I no longer care about that issue, because I just associate the conversations with the relevant item in the relevant folder. No more frantically digging through my GMail folders to look for that piece of info lost in a completely unrelated thread!

There are many services out there that claim to offer some of the features of NetHunt (column views for emails, a la Trello, for example) but none of them do it as well as NetHunt.

I love how flexible it is, and how you it doesn't force you to work in a specific way, but it allows you to build your own system, perfectly suited to your needs.

I almost never thought about wanting to do something in NetHunt to only find out it isn't possible. If you can think of it, you can probably build it!

The only thing that could use some improvement is the look of the interface. Don't get me wrong, it's spot on in terms of functionality, but the aesthetics are a bit lacking.

This is just a personal preference, being a designer I like to look at beautiful interfaces while I work - NetHunt's is functional and clear, but falls short of "beautiful".

NetHunt has helped us streamline and provide clarity for multiple-step sales processes between teams and coworkers. I like how customizable it is for us to create exactly the steps and fields we need for different projects and procedures and that any updates made by any team members can be viewed instantly. I also appreciate the integration with Google Workspace and that I can create custom tasks and reminders. This has greatly streamlined processes that were previously tracked over multiple different Google applications and enables all steps to be viewed in one place.

As of no, I have no complaints or issues with NetHunt.

The LinkedIn integration (my primary use case) is far superior to any other tool I've found, including the SFDC's, HubSpots, etc.
The simplicity of the suite as well is also a great thing - too many CRMs are very bloated now.
I'm not a super-user of NetHunt and probably only use about 1/4 of the features - but that justifies the price alone for me.
The Support Team are also incredible - extremely quick to respond and they've taken me through exactly how to build out my CRM according to my needs (no cost). I've been mightily impressed here.

It's hard to say much here - I only use 1/4 of the feature set and that all works great for me. I've not encountered issues yet. So far, everything is positive.

Simple and easy management tools to track down the leads, all the message are easily redirected to Gmail. No more additional software or complex plugins required, pretty simple workflow and super easy to use.

Missing some automation like linkedin and whatsapp. Social media integrations are important , if these features could be implemented it would have been the more productive.

NetHunt helps me to work more efficiently.

Sometimes the updates throw me and my team members for a "loop" and we have to figure out how to update accordingly. I think that the interface could be more user friendly and I think a project management component would be useful to support diverse client needs.

The Nethunt uses the same searching engine as Google/Gmail. I love it and I'm happy with the system.

While NetHunt isn't lightning-fast when loading all of the records at once, this is definitely a better way to manage updates and calls. It's a simple system that works great with Gmail. We've been previously using Google Sheets and Excel for our client database and NetHunt is definitely a great upgrade.

Easy to use with gmail. Fast and intuitive.

Maybe just price, but when you need CRM, it is worth it.

Flexible and versatile tool easily adapted to our needs.

Auto-create function sometimes attach wrong record to email thread.

I really needed something that integrated well with Gmail. It was super easy to install (less than 5 minutes) and configure to my specific needs. All the features are very intuitive and the follow-up feature for past & ongoing leads is sure to make my sales grow faster.

So far, I don't have anything critical to say or offer. Maybe as I get deeper into the software and spend more time with it, I'll be able to offer some helpful suggestions on how to improve. At the moment it is perfect for my needs.

We have recently switched from Streak to NetHunt CRM. My sales team is elated with the functionality and intuitiveness of the application. It is very easy to implement and start using right out of the gate which was important to us. The video tutorial is very well done and makes onboarding easy, especially during these times when my staff are working from home. We have tried many CRM's in the past. We are confident we have found a tool that will help grow our business in these trying times.

To this point, we have not encountered any challenges that I would rate as a con.

NetHunt is a very simple to use system. But behind that simplicity lies great functionality and customisation possibilities. Mass mailing and email tracking are a very welcome addition to its marketing capabilities.

When a system updates you have to refresh the tab with Gmail. This never happens when you're amid doing something, but still annoys me a bit. Aside from that - nothing.

We have been looking for a CRM for 2 years and this one is really nice for our business. It is simple to learn and the best is that it integrate directly with Gmail.

There could be a bit more integration (p.e Klaviyo)

Gmail Integration, easy to use and perfect for an overview in your inbox in different colors that lets you overlook statuses quickly.

It is a big CRM and therefore conflicts with other extensions I use, therefore sometimes reloading etc is necessary.